Business development Executive

Role & Responsibilities

The User Researcher is responsible for generating deep, psychology-backed insights into user behavior, motivations, and decision-making within fintech and digital financial products. The role focuses on applying behavioral science, cognitive psychology, and quantitative/qualitative research methods to uncover latent user needs and translate them into actionable inputs for design, product, and business strategy. The role ensures user-centric, evidence-based decision-making across the organization.

A - Minimum required Accountabilities for this role-

• Conduct in-depth moderated and unmoderated user interviews using psychological frameworks (e.g., Prospect Theory, Cognitive Dissonance, System 1 & 2) to uncover latent motivations, emotional drivers, and behavioral barriers.
• Design, deploy, and analyze quantitative research studies (surveys, questionnaires, experiments) grounded in validated psychological models such as Theory of Planned Behavior (TPB), Big Five Personality Traits, and Self-Determination Theory.
• Synthesize qualitative and quantitative data into actionable insights by identifying underlying cognitive and behavioral patterns (e.g., loss aversion, anchoring bias, trust erosion).
• Translate research findings into structured outputs such as personas, mental models, journey maps, and behavioral frameworks that predict user behavior.
• Test UI/UX prototypes through usability and concept validation studies using tools like Figma, Maze, and UserTesting, leveraging models such as Fogg’s Behavior Model.
• Own end-to-end research execution including study design, participant recruitment, psychometric segmentation, data analysis, and insight storytelling.

B - Additional Accountabilities pertaining to the role-

• Partner closely with design, product, and business teams to convert behavioral insights into bias-aware recommendations, nudges, and experience improvements.
• Monitor fintech and behavioral science trends (e.g., hyperbolic discounting, decision fatigue) through diary studies, ethnographic research, and secondary analysis.
• Support business KPIs such as conversion, engagement, retention, and trust through evidence-backed research inputs.
• Contribute to the development of internal research standards, methodologies, and best practices.

Ideal Candidate

• Strong Behavioral Research / Behavioral Insights / Consumer Behavior Research Profiles
• Mandatory (Experience 1): Must have 2+ years of experience in Behavioral Research, Consumer Behavior Analysis, Behavioral Science, or Market Research, focusing on understanding user motivations, decision patterns, and digital behavior
• Mandatory (Experience 2): Must have hands-on experience conducting primary and secondary research, including qualitative and quantitative research methods such as interviews, ethnographic studies, surveys, behavioral experiments, and observational research
• Mandatory (Experience 3) : Experience analyzing user behavior patterns, engagement trends, and digital interaction journeys to generate insights that influence product design, feature development, or platform experience improvements
• Mandatory (Experience 4): Must have exposure to data analysis or data mining of user behavior datasets, combining research insights with behavioral data to identify patterns, anomalies, or opportunities for product innovation
• Mandatory (Skills 1): Strong understanding of Behavioral Science principles such as Cognitive Bias, Cognitive Dissonance, System 1 & System 2 Thinking, Decision Science, or Consumer Psychology
• Mandatory (Skills 2): Experience in testing concepts, prototypes, or product ideas through usability testing, concept validation, or behavioral experimentation to evaluate user response and product effectiveness
• Mandatory (Skills 3): Ability to synthesize research findings into actionable insights, hypotheses, and recommendations for Product, Design, or Business teams
• Mandatory (Skills 4): Basic understanding of UI/UX and digital product journeys, including how users interact with mobile apps or web platforms, though this is not a design role
• Mandatory (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)
• Candidates from institutes with strong behavioral research exposure are preferred
• Mandatory (Company): Candidates from B2C consumer product organizations where user behavior is closely tracked and analyzed, such as consumer tech, fintech, e-commerce, or digital platforms
• Mandatory (Note):This is not a pure UX Researcher or Data Analyst role. The client is looking for Design Thinking–oriented Behavioral Researchers who combine behavioral science, research methodologies, and behavioral data analysis to generate insights
• Preferred (Skills): Exposure to behavioral experimentation, usability testing, journey analysis, or consumer psychology frameworks used to improve digital product experience
• Preferred (Education): Background in Behavioral Science, Psychology, Sociology, Anthropology, Ethnography, Cognitive Science, or related fields (BA/MA/MSc/BSc)

Location - Bangalore Skill/Experience Expectations: 1. Total Experience 7-11 yrs 2. 3-4 years in managing scalable production environment 3. 2-4 yr experience in managing Google cloud infrastructure 4. proficient in terraform and any programming language 5. Expert in designing and managing observability solutions 6. 5 yr experience in DevOps and SRE practices and troubleshooting critical incidents.

We are looking for a proactive and detail-oriented AWS Project Manager / AWS Administrator to join our team. The ideal candidate will be responsible for configuring, monitoring, and managing AWS cloud services while optimizing usage, ensuring compliance, and driving automation across deployments.

Key Responsibilities:

1) Configure and manage AWS Cloud services including VPCs, URL proxies, Bastion Hosts, and C2S access points.

2) Monitor AWS resources and ensure high availability and performance.

3) Automate deployment processes to reduce manual efforts and enhance operational efficiency.

4) Daily cost monitoring and backup setup for EC2 source code to S3.

5) Manage AWS Elastic Beanstalk (EB), RDS, CloudFront, Load Balancer, and NAT Gateway traffic.

6) Implement security and compliance best practices using AWS Secret Manager, IAM, and organizational policies.

7) Perform system setup for CBT (Computer-Based Test) exams.

8) Utilize AWS Pricing Calculator for resource estimation and budgeting.

9) Implement RI (Reserved Instance) and Spot Instance strategies for cost savings.

10) Create and manage S3 bucket policies with controlled access, especially for specific websites.

11) Automate disaster recovery and backup strategies for RDS and critical infrastructure.

12) Configure and manage AWS environments using EB, RDS, and routing setups.

13) Create and maintain AWS CloudFormation templates for infrastructure as code.

14) Develop comprehensive documentation for all AWS-related activities and configurations.

15) Ensure adherence to AWS best practices in all deployments and services.

16) Handle account creation, policy management, and SSO configuration for organizational identity management.

17) Ability to configure and design AWS architecture.

Required Skills:

·  Strong understanding of AWS services and architecture.

·  Hands-on experience with:

1) Elastic Beanstalk (EB)

2) RDS

3) EC2

4) S3

5) CloudFront

6) Load Balancer & NAT Gateway

7) CloudFormation

8) IAM, SSO & Identity Management

·  Proficient in AWS cost optimization techniques.

·  Ability to automate regular tasks and create efficient workflows.

·  Clear and structured documentation skills.

Preferred Qualifications:

AWS Certified Solutions Architect (required).

Must have 5+ years of experience in this field.

Previous experience in managed AWS services.

What does the role look like?

We are looking for a high-energy, detail-oriented, and technically-savvy Quality Assurance Lead Should be an excellent team manager as well as individual contributor capable of understanding and driving test execution with minimal help. Who can work towards understanding application performance, functionality, and features to great depth enabling them to report issues, take ownership and drive them to closure.

What will you be doing?
 Develop and execute automated tests and test plans
 Efficiently execute test cases across all functional areas of the products(API and App)  Review product user interface for conformity to design guidelines
 Find, isolate, document, regress, and track bugs through resolution
 Interpret and report testing results, and be a vocal proponent for quality in every phase of the development process
 Work with Engineering and product to understand the overall product requirements and technical architecture and how each feature is implemented  Ensure the highest quality product delivery with security.
 Evaluating and integrate open source and in house developed toolsets

What will you need ?
 Bachelor/Master degree in CS or related field from a reputed college
 Experience in manual testing for Application and APIs
 Experience in automation testing using available framework.
 Strong knowledge of QA methodologies, testing frameworks and tools
 Demonstrated experience in test planning, test design, test execution and reporting.
 Excellence in technical communication with peers and non-technical partners.
 Understanding & experience with software design pattern, restful APIs and microservice architecture
 Prior experience in start-ups or health-tech will be a plus

Job Qualifications

• B.E (CS,IT and EC), BCA , MCA , BSC( with Computer Science).
• Skills Required : PHP, Word Press, CMS, Code Igniter.
• Experience in strong PHP Programming skills.
• Good understanding of JavaScript / AJAX is a must.
• Exposure to Agile Methodologies Preferably SCRUM Experience.
• Excellent knowledge in Core PHP & MySQL.
• CMS frameworks like WP, Joomla, Drupal
• Development frameworks like Zend, CakePHP, CodeIgniter, YII etc. will be a plus point
• Strong Knowledge on OOPS and MVC Concept.
• Must have a strong logical & analytical mind.
• Candidate’s are required to adhere and enforce the security policies of the organization.

Job Description

• Interact with clients to determine and analyze the scope of a project.
• Solve complex UX design problems across web, mobile and tablet.
• Experience designing and architecting UI/UX features, interactions on mobile and web.
• Review final layouts to make needed suggestions for improvement
• Recommend to clients strategies to reach a certain audience.
• Design graphics that identify a product or communicate an idea
• Determine colors, images, text style, and shapes to create layout.
• Act as instructor to team of workers that arrange and prepare layout for printing.
• Create electronic version of designs using computer software
• Study information and materials to plan concepts for design.
• Perform administrative duties, such as managing information and assigning tasks to subordinates.

• 3-5 years of experience developing and implementing software applications.
• Previous experience working as a React.js Developer.
• Knowledge in e-Commerce domain will be a plus.
• In-depth knowledge of JavaScript, CSS, HTML and front-end languages.
• Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
• Experience with REST API's 
• In-depth understanding of Javascript, the DOM, and relevant concepts.
• Knowledge of modern authorization mechanisms, such as JSON Web Token. 
• Experience with user interface design.
• Proficient understanding of cross-browser compatibility issues and ways to work around them.
• Experience with browser-based debugging and performance testing software.
• Proficient understanding of code versioning tools, such as Git, Github.
• Excellent troubleshooting skills.