Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Product Marketing Manager - Job Brief
We are looking for a Product Marketing Manager to lead our inbound & outbound marketing activities. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales. For this role, you should be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email and ad campaigns. Your goal will be to develop and implement the most profitable plans to position and promote our products.
Responsibilities:
Study company products and understand them thoroughly.
Translate technical details into benefits for the user. Concise knowledge of the benefit of our products to the prospects.
Follow and analyze market trends and intelligence to position products
Develop product marketing strategies (Communication, advertising, product launch etc)
Craft compelling messaging across marketing channels (landing pages, ad campaigns)
Work with various teams (design, content, product, sales) to implement strategies
Test marketing product features, releases and ad copy
Understand the competitive landscape—be an expert on our competition and how they are positioned.
Create copy/content, run measurable and effective email campaigns and ads on various platforms
Participate in industry events. Organize company events such as breakfast meets and webinars end to end
Help in building and recognition of Brand Wolken.
Be in charge of all the digital channels and use them to drive brand awareness and generate leads.
Overseeing and developing the overall content strategy for the company, as well as the monitoring and analysis of all marketing campaigns across channels.
Work with the in-house and/or external Writers and other content creators to create the desired content.
Develop and maintain relationships with external vendors whose products or services will be needed for the product.
As a Product Marketing Manager, you should know marketing principles and techniques to create a marketing communication sequence that leads to sales.
Requirements and skills:
6 -8 years of proven experience as a Product Marketing Manager
At least 5 years of relevant experience in B2B, SaaS product marketing
Experience in market analysis
Familiar with product marketing tactics (e.g. integrated marketing campaigns)
Working knowledge of web analytics tools (Google Analytics, WebTrends)
Excellent communication skills
Excellent knowledge of MS office suite
A keen eye for detail
Creativity
Analytical mind and strong quantitative skills
BSc/BA/MBA in Marketing, Communications or a similar field
Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!

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Job role: Systems Engineer (L2)
Location: Remote/Bengaluru
Experience: 3-6 years
About the Role:
We are looking for a Systems Engineer (L2) to join our growing infrastructure team. You will be responsible for managing, optimizing, and scaling our cloud communication platform that handles billions of messages and voice calls annually.
Key Responsibilities:
— Design, deploy, and maintain scalable cloud infrastructure — AWS/GCP/Azure.
— Manage and optimize networking components — routers, switches, firewalls, load balancers.
— Handle incident response — monitor systems, identify issues, resolve production problems.
— Implement DevOps best practices — CI/CD pipelines, automation, containerization.
— Collaborate with backend and product teams on system architecture.
— Performance tuning — ensure high availability and reliability of platform.
— Security management — implement security protocols and compliance standards.
Required Skills:
Technical:
- Linux/Unix administration — strong fundamentals
- Networking — TCP/IP, DNS, BGP, VoIP protocols
- Cloud platforms — AWS/GCP/Azure — minimum 2 years
- DevOps tools — Docker, Kubernetes, Jenkins, CI/CD
- Monitoring tools — Grafana, Prometheus, Kibana, Datadog
- Scripting — Python, Bash, Shell
- Databases — MySQL, PostgreSQL, Redis
Soft skills:
- Strong problem-solving under pressure
- Good communication — English written and verbal
- Team player — collaborative mindset
Good to Have:
- Experience in telecom/CPaaS/cloud communications industry
- Knowledge of VoIP, SIP, RTP protocols
- AI/ML operations experience
- CCNA/AWS certifications
Design, test, and build scalable backend python services
Closely collaborate with marketing and product teams to build innovative, robust and
easy-to-use features that serve.
Developing high quality code based on detailed designs that cater to the product
requirements.
Responsible for troubleshooting, testing and maintaining the core product software and
databases to ensure strong optimisation and functionality
Required Skills:
Degree in Computer Science, Software Engineering or equivalent.
Minimum 3+ years experience in software development.
Expertise in Python 3.7, Django 2.2+ and REST APIs.
Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial
environment
Hands-on, self-starter, capable of working independently
An online discovery platform for premium products and services.
Position: Android Engineer
What shall be expected of you:
Collaborate with cross-functional teams to define, design, and ship new features.
Work with outside data sources and API's.
Work on bug fixing and improving application performance.
Continuously discover, evaluate, and implement new technologies.
Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
You must have:
1-3 years of prior hands-on experience in building high-performance android applications.
Exceptional development skills in Kotlin and Java.
Published at least two original Android apps on the
play store.Solid understanding of the full mobile development life cycle.
Prior experience in building consumer applications.
Would be awesome if you are also good at:
Firebase (Events, notifications, storage)
Integration of attribution tools (Singular/ Appsflyer/ branch)
Integration of customer engagement platforms (Clevertap/ WebEngage/ MoEngage Android Engineer.
An online discovery platform for premium products and services.
• Enhancing existing UI/UX.
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members.
• Experience with responsive and adaptive designs.
• Proven working experience in backend app development and experience with Node JS.
• Build advanced ecommerce backend applications for the multiple client platforms (both React and Android).
• Understanding of design principles and good architecture patterns.
• Proper Data Structures and Algorithm knowledge is a must.
• Graph QL and Apollo Server knowledge.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Work with outside data sources and APIs like the one of Unicommerce.
• Create Unit-test code for robustness, including edge cases, usability, and general reliability.
• Work on bug fixing and improving application performance.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Translate designs and wireframes into high quality code.
• Have a good understanding of CI/CD tools (any).
• Robust knowledge of popular databases like MongoDB, Elastic Search, DynamoDB, Redis etc;
• Knowledge about AWS Services like EC2, Lambda, Kinesis, Redshift, S3 is super plus.
MUST HAVE
• CI/CD
• 3+ years in Node JS
• HTML, CSS, JavaScript
• MongoDB, Elastic Search, DynamoDB, Redis
• AWS Services like EC2, Lambda, Kinesis, Redshift, S3 is super plus.
• Data Structures and Algorithm knowledge is a must.
• 5+ years’ experience developing and maintaining modern ingestion pipeline using
technologies like Spark, Apache Nifi etc).
• 2+ years’ experience with Healthcare Payors (focusing on Membership, Enrollment, Eligibility,
• Claims, Clinical)
• Hands on experience on AWS Cloud and its Native components like S3, Athena, Redshift &
• Jupyter Notebooks
• Strong in Spark Scala & Python pipelines (ETL & Streaming)
• Strong experience in metadata management tools like AWS Glue
• String experience in coding with languages like Java, Python
• Worked on designing ETL & streaming pipelines in Spark Scala / Python
• Good experience in Requirements gathering, Design & Development
• Working with cross-functional teams to meet strategic goals.
• Experience in high volume data environments
• Critical thinking and excellent verbal and written communication skills
• Strong problem-solving and analytical abilities, should be able to work and delivery
individually
• Good-to-have AWS Developer certified, Scala coding experience, Postman-API and Apache
Airflow or similar schedulers experience
• Nice-to-have experience in healthcare messaging standards like HL7, CCDA, EDI, 834, 835, 837
• Good communication skills
Key Responsibilities:
- Participate in full project life cycle (including requirement analysis, system design, development, and support if required).
- Partner with Project Managers, Business Analysts, and other developers to plan project work by providing estimates, risk analysis, technical options.
- Support and work collaboratively with teams across areas of design, development, quality assurance, and operations.
- Help define the vision for a product, identify dead ends and routes with untapped potential.
- Attend meetings to discuss and demonstrate solutions at both a technical and business level.
Required Skills
- 5+ years of web application development experience using at least one of the following: Javascript, Web Components, Angular, Polymer, ReactJS, Redux, LitElement, Svelte, VueJS, or knockout.js. Web Components is used and preferred.
- Experience with SPA (Single Page Application) design and implementation
- Experience with HTML5/CSS3/JavaScript/ and AJAX
- Experience working with a variety of APIs and RESTful interfaces
- Experience with performance optimization
- Experience integrating security best practices into the SDLC
- Experience with Git
- 1+ years of Agile development experience
- Experience manipulating and working with data in a variety of forms: csv, xml, json, structured and unstructured
- Intellectual curiosity and drive; self-starters will thrive in this position
- Passion for Technology: excitement for new technology, bleeding edge applications, and a positive attitude towards solving real world challenges
Desirable Skills
- SQL experience. PostGreSQL a plus.
- Knowledge of AWS or other cloud environments is a plus.
- Knowledge JIRA, Bamboo, Confluence, or BitBucket a plus.
- Experience with CI/CD is a plus.
- Experience working with databases and web applications in analytics, reporting or Business Intelligence is a plus.
understanding and passion for modern UX/UI design to help us build
intuitive user experience and pixel perfect UI to interface with a very
powerful platform. This is a very hands-on position.









