Product Marketing Manager

Role Name: System Analyst/ Business Analyst

Experience: 6-10 years in the Banking Domain as a Banker / Digital Product management

Salary: up to 25 LPA

Location: Bangalore 

Preferred Skills / Experience

• Banking Domain experience – Retail Banking, Payments

• Business Analysis and Functional consulting

• Writing User Stories

• Agile Methodology

• Knowledge of JIRA, Confluence

• Good Communication skills – written and verbal

• Ability to identify detailed activities, plan them along with the PM

• Co-ordination between different stakeholders

• Be proactive, open and honest in communicating with management

• Ability to communicate effectively with the stakeholders – internal and external

• Ability to interact at various levels within the organization

• Ability to identify and mitigate risks and issues

• Perform User Story reviews of the product

• Contribute and review testing approach and strategy

• Provide functional direction to the team

• Innovate and bring in new and better features in the product

• Escalate to the management in case anything is behind schedule

• Be proactive, foresee risks and issues

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

No. of Positions: 01

Work Location: Bengaluru

About the position:

We are looking for a highly analytical thinker with an audience first mindset for the role of content marketing manager. The candidate needs to be a hustler who knows how to hack growth in a fast-paced, ever evolving environment with proven results in previous profiles. You are expected to be an expert in your understanding of how content can play a crucial role for any business. A strong understanding of analytics, the nuances and advantages, and shortcomings of each platform, and know-how to utilize data in formulating the campaign strategy is a must.

About EasyEcom:

EasyEcom is an industry-leading omnichannel order & warehouse management solution for eCommerce businesses and multichannel retailers like Epigamia, Mondelez International, My Glamm, Borosil, Prestige, etc. We are persistently growing, from a few hundred clients to over 7000+ global clients, a handful of dedicated team members to 110+ members strong team, and being VC funded, we are continuing to expand over and beyond!

Responsibilities:

● Develop and implement sophisticated digital marketing strategies across diverse online platforms.

● Orchestrate a seamless integration of content initiatives to ensure a cohesive brand narrative.

● Articulate and implement a comprehensive content repurposing strategy, transforming content into various formats tailored to the chosen channels for dissemination.

● Drive targeted traffic, both organic and inorganic, and foster engagement that seamlessly translates into measurable sales and brand promotion.

● Implement robust metrics to measure the effectiveness of marketing activities.

● Analyze results to derive actionable insights, informing data-driven decision-making for future campaigns.

Requirements:

● Master’s degree in marketing or related field

● 2+ yrs prior experience in SaaS/B2B domain or both

● Showcase tangible results in past profiles

● A thorough understanding of user behavior and multi-flow buyer journey

● Well adept with Webflow and marketing automation

● Ability to plan and create audience-relevant content with a strong SEO understanding (SEM experience is a ++)

● Strong analytical skills, with experience analyzing data and making data-driven decisions

● Proficiency with analytics tools (social media, SEO, Competitor analysis) along with GA and GSC

● Excellent communication & collaboration skills

● Prior working Experience with PR and Branding activities

● Ability to prioritize and manage multiple tasks and projects

We are seeking an experienced UI Developer with a strong background in Next.js to join our dynamic development team. The ideal candidate will have a deep understanding of front-end technologies, particularly React and Next.js, and will be responsible for creating high-performance, user-centric web applications. If you're passionate about building intuitive, scalable, and responsive UI components, we'd love to meet you!

Key Responsibilities:

Design and develop responsive and visually appealing user interfaces using Next.js, React, HTML5, CSS3, and JavaScript.

Collaborate closely with designers, product managers, and back-end developers to implement and refine user experiences.

Build reusable components and front-end libraries for future use.

Optimize web applications for maximum speed and scalability.

Write clean, maintainable, and efficient code while adhering to best practices.

Stay up to date with the latest trends, tools, and techniques in web development.

Troubleshoot and debug application issues.

Ensure cross-browser and cross-device compatibility.

Participate in code reviews and mentor junior developers.

Skills & Qualifications:

Experience: 5–8 years of hands-on experience in front-end development with a focus on Next.js.

Proficiency in Front-End Technologies:

Strong knowledge of Next.js, React.js, and other JavaScript libraries and frameworks.

Expertise in HTML5, CSS3, and JavaScript (ES6+).

Familiarity with TypeScript is a plus.

Experience in building responsive, cross-browser compatible websites.

Familiarity with RESTful APIs and integration with back-end systems.

Knowledge of modern web development practices like Webpack, Babel, CSS preprocessors (Sass/SCSS), etc.

Understanding of web performance optimization techniques.

Experience with version control systems such as Git.

Familiarity with agile development methodologies.

Role - Senior Backend Developer

About

It is an AI powered GTM intelligence platform for B2B companies. We aims to become the

Master OS on top of the company's entire martech stack. We are integrating multiple sales and

marketing products into an all-in-one platform, adding smart workflows and machine learning/LLM

based intelligence applications to increase qualified pipeline and funnel conversions. It is growing

fast, has an experienced founding team and is funded by top tier investors.

About the Role

We are seeking a Senior Java Microservices Developer who is a highly skilled professional responsible for designing, developing, and maintaining microservices-based applications using Java technologies.

The job description for a Senior Java Microservices Developer typically includes the following responsibilities and requirements:

Responsibilities:

Design and develop microservices-based applications using Java technologies such as Spring

Boot, Spring Cloud, and Hibernate.

Collaborate with cross-functional teams including product managers, architects, and DevOps to

develop and implement scalable and reliable microservices.

Develop and maintain high-quality code by adhering to coding standards, best practices, and

software development methodologies.

Participate in code reviews, bug fixing, and troubleshooting to ensure high-quality code and

maintain system stability.

Work with stakeholders to understand business requirements and translate them into technical

designs.

Conduct performance analysis and optimization of microservices to ensure optimal system

performance.

Continuously improve the codebase through refactoring, code optimization, and documentation

Requirements:

Bachelor's or Master's degree in Computer Science or a related field.

5+ years of experience in Java development, with a focus on microservices development.

Strong knowledge of Java technologies such as Spring Boot, Spring Cloud, Hibernate, and RESTful

API development.

Experience in designing and developing highly scalable and reliable microservices.

Experience with containerization technologies such as Docker and Kubernetes.

Experience in developing and maintaining CI/CD pipelines.

Strong understanding of database technologies, SQL, and NoSQL databases.

Experience with cloud technologies such as AWS or Azure.

Excellent communication and collaboration skills to work effectively with cross-functional teams.

A Senior Java Microservices Developer is a critical role in the development of microservices-based

applications, and they must have a deep understanding of Java technologies and microservices

architecture to be successful in the role

Job Summary

At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 157 countries with more than 208,000 people who are committed to delivering quality in Assurance, Advisory and Tax services.

Within Advisory, PwC has a large team that enables government organisations to transform and provide better service to citizens and optimize operations. The open position is for a candidate who desires to work with government clients and bring about a change in society. A successful candidate will be expected to work pro-actively and effectively on multiple client engagements over the period of time and take ownership of the entire project delivery he/she entrusted with.

Proposed role requires a candidate with relevant experience in Enterprise/Solution Architecture. He/She would have lead the process improvement and solution conceptualization and handled large integrations involving the latest technologies in the field of solution architecture. The architect should have a successful track record in managing and implementing e-government projects with particular focus on business components, and has contributed to the IT Strategy, maintenance of the information strategy and use architecture to support business and process change.

The candidate should strong interpersonal skills, who not only enjoys the challenge of working with other team members but externally with a diverse, senior-Government officials across varied Ministries and PSUs. Recent experience and understanding of the Indian business ecosystem and government initiatives is a must.

The candidate will be required to showcase excellent communication skills and will have demonstrated consistently the skill and capability in delivering impactful and insightful projects in the past. He/she will also be required to participate in client meetings and, during the course of a project, will be responsive to client enquiries, eventually leading the delivery engagement.

They will also be expected to contribute to Practice or Firm development. This may be adjudged in various ways such as serving as a mentor to other team members, by leading training/development initiatives, contributing to thought leadership papers, assisting other network firms etc.

Positions are with PwC’s Government and Public Service (G&PS) practice, which works

with Central & State Governments, PSUs, donor agencies etc. The position can be based in Delhi or Kolkata. However the ideal candidate should not have any constraints to travel for work related opportunities, whether domestic or internationally.

We are looking for young enthusiastic candidates who have knowledge on development in PHP & MySQL. Requirements are specified in the following points.

• Selected Candidate needs to work as a sole developer / work with other developers depending on the project.
• Selected Candidate needs to handle live projects from day 1.
• Some of our projects include Travel Portal, Airline Booking System, Hotel Booking system, eCommerce Portal etc. We prefer candidates with knowledge in these fields.