Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Product Marketing Manager - Job Brief
We are looking for a Product Marketing Manager to lead our inbound & outbound marketing activities. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales. For this role, you should be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email and ad campaigns. Your goal will be to develop and implement the most profitable plans to position and promote our products.
Responsibilities:
Study company products and understand them thoroughly.
Translate technical details into benefits for the user. Concise knowledge of the benefit of our products to the prospects.
Follow and analyze market trends and intelligence to position products
Develop product marketing strategies (Communication, advertising, product launch etc)
Craft compelling messaging across marketing channels (landing pages, ad campaigns)
Work with various teams (design, content, product, sales) to implement strategies
Test marketing product features, releases and ad copy
Understand the competitive landscape—be an expert on our competition and how they are positioned.
Create copy/content, run measurable and effective email campaigns and ads on various platforms
Participate in industry events. Organize company events such as breakfast meets and webinars end to end
Help in building and recognition of Brand Wolken.
Be in charge of all the digital channels and use them to drive brand awareness and generate leads.
Overseeing and developing the overall content strategy for the company, as well as the monitoring and analysis of all marketing campaigns across channels.
Work with the in-house and/or external Writers and other content creators to create the desired content.
Develop and maintain relationships with external vendors whose products or services will be needed for the product.
As a Product Marketing Manager, you should know marketing principles and techniques to create a marketing communication sequence that leads to sales.
Requirements and skills:
6 -8 years of proven experience as a Product Marketing Manager
At least 5 years of relevant experience in B2B, SaaS product marketing
Experience in market analysis
Familiar with product marketing tactics (e.g. integrated marketing campaigns)
Working knowledge of web analytics tools (Google Analytics, WebTrends)
Excellent communication skills
Excellent knowledge of MS office suite
A keen eye for detail
Creativity
Analytical mind and strong quantitative skills
BSc/BA/MBA in Marketing, Communications or a similar field
Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!

About Wolken Software
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About role:
A focused and quality driven Content Writer having capacity to write clear and effective content for online and offline media for ultra-luxury segment multi-class assets in Real Estate.
Roles & responsibilities:
· Research industry-related topics (combining online sources, interviews and studies)
· Write clear marketing copy/content to promote our products/services.
· Actively manage and promote existing and new product/services regularly through producing various content types, including brochure, emailers, social media posts, and blogs etc. as per the marketing and business plans
· Coordinate with marketing and design teams for content marketing campaigns/ideation and creatives to drive leads and subscribers
· Conduct simple keyword research and use SEO guidelines to increase web traffic
· Prepare supers for video, updating website content, emailers and other interactive content.
· Coordinate with different departments to receive detailed information required for preparing creatives, emailers, content as per the need
· Ensure all-around quality and consistency (style, fonts, images and tone)
· Update website content as needed
Requirements:
· Post Graduate/Bachelor’s degree in English, Journalism or related field.
· A minimum of 2-3 years of experience writing content for online/offline media
· Knowledge of digital marketing tactics, including SEO, email marketing and web analytics
· Excellent writing skills, as well as the ability to communicate and collaborate effectively
Experience in ultra-luxury/luxury segment or product line is preferred.
Responsibilities
- Lead and manage the manual testing efforts of the QA team in an Agile development environment.
- Create and execute comprehensive test plans, test cases, and test scripts to ensure high-quality software delivery.
- Collaborate with development teams, project managers, and other stakeholders to identify, prioritize, and execute test cases.
- Work closely with the development team to ensure timely resolution of issues.
- Develop and maintain test documentation, including test cases, plans, and reports.
- Provide timely and accurate reports on test progress, defect status, and quality metrics to higher authorities.
- Perform Functional, Non-Functional, GUI testing, Smoke, Sanity testing, Performance testing, Pen Testing, Monkey testing, Retesting & Regression testing.
- Identify areas for process improvement and implement best practices to increase the efficiency and effectiveness of the QA process.
- To prepare daily Sprint reports.
- Stay up-to-date with emerging trends and best practices in software testing and QA methodologies.
Requirements:
- Bachelor's degree in Computer Science or a related field
- Minimum of 8 years of experience in software testing and QA, with a focus on manual testing
- Minimum of 3 years of experience as a team lead managing at least 5 team members in an Agile development environment
- Strong understanding of Agile methodology.
- Experience with testing web-based applications, mobile applications, and APIs
- Strong analytical and problem-solving skills
- Excellent verbal and written communication skills
- Ability to work independently and as part of a team in a fast-paced environment
- Strong attention to detail and ability to prioritize tasks effectively
- Experience with test management tools, such as JIRA, AIO, Trello, etc.
- ISTQB certification is a plus.

Context :
This is a waste management vertical SaaS with leading solutions and acceptance from the market on the path to growth. However, the product architecture needs a redefinition because of impending growth. The product needs refactoring of bottleneck code pieces, introduction of flexibility through modularity, scalability, layers of application and infrastructure layer security, interfaces designs, large amounts of data management and synchronization of business-critical accounting data. All of these goals have to be achieved while the product remains in production and business grows.
What the Role Needs:
Review current architecture and anticipate engineering bottlenecks
• Identify subsystems and isolate them
• Design interfaces between subsystems, evaluate available tools for each of the subsystems and make choices
• Make choices of tools, libraries, frameworks and design patterns
• Set benchmarks and KPI metrics
• Mentor & coach team leads to ensure architectural blueprints are practiced.
Requirements :
• Extensive experience with AWS cloud infrastructure - EC2, S3, Route53, ELB, Auto-Scaling groups, VPC, AWS Lambda, SNS/SQS, DynamoDB
• Database design & management for data-heavy product/s - NoSQL & SQL DBs (MongoDB, PostgreSQL, MySQL)
• Extensive API design & patterns experience including micro services
architecture/communication - REST, Webhooks, API gateways, and GraphQL
• Prior experience in designing a multi-tenant architecture would be beneficial
• Experience with caching architectures and technologies - Redis, Memcached, or KeyDB
• Experience with caching, sessions, OWASP, state management design patterns, micro front ends, and frameworks (ReactJs/VueJS)
• Experience with designing & architecture of event driven services - Kafka, RabbitMQ, NATS.io, socket.io
• Experience in Docker, Kubernetes, or Cloud Native applications
• Have experience in one of the workflow orchestrations tools - Apache Airflow, Cadence by Uber, AWS Glue
• Solr or Elastic search experience
• Understanding and working with other senior team members to devise and execute DRP, data storage and backup strategies, incident reporting
• Prior experience of software architecture in real-time tracking like Uber
• Prior experience in notifications delivery tools - FCM
• Understanding of ADR and UM
Daily and monthly responsibilities
- Review and coordinate with business application teams on data delivery requirements.
- Develop estimation and proposed delivery schedules in coordination with development team.
- Develop sourcing and data delivery designs.
- Review data model, metadata and delivery criteria for solution.
- Review and coordinate with team on test criteria and performance of testing.
- Contribute to the design, development and completion of project deliverables.
- Complete in-depth data analysis and contribution to strategic efforts
- Complete understanding of how we manage data with focus on improvement of how data is sourced and managed across multiple business areas.
Basic Qualifications
- Bachelor’s degree.
- 5+ years of data analysis working with business data initiatives.
- Knowledge of Structured Query Language (SQL) and use in data access and analysis.
- Proficient in data management including data analytical capability.
- Excellent verbal and written communications also high attention to detail.
- Experience with Python.
- Presentation skills in demonstrating system design and data analysis solutions.
- Someone who understands the difference between a user journey and a user flow.
- Crazy about building value for the end-user.
- Knows the importance of spending more time talking to customers and less time talking to management.
- Realizes the majority of the job is to identify, define and solve the right problems, fast.
- Dreads feature requests and just does not want to build new features till absolutely necessary.
- Can sell the product to the end customer.
Roles and responsibilities
- Own product strategy and roadmap for one of the core initiatives of the company ecosystem.
- Continuously work with a dedicated set of analysts and user researchers to understand user needs better.
- Generate detailed PRDs for feature proposals.
- Have a strong sense of product design and work with the UX team to convert requirements to product interfaces.
- Work with developers to ensure timely and high-quality delivery of user value.
- Track features, once in production. Work continuously for their success or take the call to remove them from the product.

- Ownership of MBSE support Frontline Desk to address the Service Operations requests
- 16x5 monitoring of MBSE Infrastructure environment
- Create CISM tickets based on the predefined standard cases
- Documentation of Service cases and standard operation procedures
- Contribution to the predefined Knowledge database on Sharepoint.
- Communication & coordination with different teams in India & Germany
- Resolve user-reported issues as per the agreed SLA
- Assignment and coordination of CISM tickets to Level 2 & Level 3 support group
- Knowledge of Linux server deployments
- Knowledge of IBM WAS, IBM HTTP server, proxy configurations, F5 servers, client and server certificates.
- Knowledge of writing Linux scripts (Shell/Perl)
- Good knowledge of IBM DB2
- Good knowledge of LDAP protocols, authentication/authorization in IBM Jazz CLM

Roles and Responsibilities :
- Good Knowledge of Core PHP, jQuery, Javascript, Ajax, MySQL.
- Ability to understand functional requirements.
- Excellent Analytical and Logical Skills are mandatory.
- Excellent communication, self motivator, team player, quick learner, ability to solve complex problems.
- Must be self confident to work in a Team and to handle the responsibilities individually as well.
Required Experience, Skills and Qualifications :
- Proficiency in PHP, jQuery, Javascript, Ajax, MySQL.
- Knowledge of SuiteCRM / SugarCRM is an added advantage
- Excellent Communication skills,self-motivator,Good looking with good human behavior
Work Experience Required: 1 to 3 years
Qualification : B.Tech (CS), BCA, MCA, Any Graduate



Required skill
- Around 6- 8.5 years of experience and around 4+ years in AI / Machine learning space
- Extensive experience in designing large scale machine learning solution for the ML use case, large scale deployments and establishing continues automated improvement / retraining framework.
- Strong experience in Python and Java is required.
- Hands on experience on Scikit-learn, Pandas, NLTK
- Experience in Handling of Timeseries data and associated techniques like Prophet, LSTM
- Experience in Regression, Clustering, classification algorithms
- Extensive experience in buildings traditional Machine Learning SVM, XGBoost, Decision tree and Deep Neural Network models like RNN, Feedforward is required.
- Experience in AutoML like TPOT or other
- Must have strong hands on experience in Deep learning frameworks like Keras, TensorFlow or PyTorch
- Knowledge of Capsule Network or reinforcement learning, SageMaker is a desirable skill
- Understanding of Financial domain is desirable skill
Responsibilities
- Design and implementation of solutions for ML Use cases
- Productionize System and Maintain those
- Lead and implement data acquisition process for ML work
- Learn new methods and model quickly and utilize those in solving use cases






