Tele-Sales

Strong performance marketer profile

Mandatory (Experience): Must have 2.5+ years of experience in performance marketing in B2C product companies (preferred Fintech)

Mandatory (Tech Skills 1): Must have strong hands-on expertise in running campaigns on Google Ads, Meta Ads, LinkedIn Ads, Youtube, Whatsapp etc

Mandatory (Tech Skills 2): Must have 1+ experience in customer acquisition in FinTech, B2C

Mandatory (Tech Skills 3): Must have experience with Appsflyer, Branch, Mixpanel or similar analytical tools

Mandatory(Company): B2C Product companies (B2C Fintech is highly preferred)

Preferred

Preferred (Tech Skills 1): Experience with AI/ML platforms for marketing

Preferred (Tech Skills 2): Experience with creative automation tools like Canva or Pencil

Preferred (Tech Skills 3): Exposure to offline acquisition channels

Need candidates from Growing startups or Product based companies only

1. 4 to 6 years experience in backend engineering

2. Minimum 2+ years hands-on experience with:

TypeScript

Express.js / Nest.js

3. Strong experience with MongoDB (or MySQL / PostgreSQL / DynamoDB)

4. Strong understanding of system design & scalable architecture

5. Hands-on experience in:

Event-driven architecture / Domain-driven design

MVC / Microservices

6. Strong in automated testing (especially integration tests)

7. Experience with CI/CD pipelines (GitHub Actions or similar)

8. Experience managing production systems

9. Solid understanding of performance, reliability, observability

10. Cloud experience (AWS preferred; GCP/Azure acceptable)

11. Strong coding standards — Clean Code, code reviews, refactoring

1. Design, develop, and maintain data pipelines using Azure Data Factory

2. ⁠Create and manage data models in PostgreSQL, ensuring efficient data storage and retrieval.

3. ⁠Optimize query performance and database performance in PostgreSQL, including indexing, query tuning, and performance monitoring.

4. Strong knowledge on data modeling and mapping from various sources to data model.

5. ⁠Develop and maintain logging mechanisms in Azure Data Factory to monitor and troubleshoot data pipelines.

6. Strong knowledge on Key Vault, Azure Data lake, PostgreSQL

7. ⁠Manage file handling within Azure Data Factory, including reading, writing, and transforming data from various file formats.

8. Strong SQL query skills with the ability to handle multiple scenarios and optimize query performance.

9. ⁠Excellent problem-solving skills and ability to handle complex data scenarios.

10. Collaborate with Business stakeholder, data architects and PO's to understand and meet their data requirements.

11. Ensure data quality and integrity through validation and quality checks.

12. Having Power BI knowledge, creating and configuring semantic models & reports would be preferred.

Python server development using Django, Flask, or other python frameworks.

Experience working with and building RESTful APIs.

Ability to write unit-tested and maintainable code.

Expertise in cloud platforms (preferable AWS: both traditional EC2 and serverless Lambda), micro-services architecture.

Experience with API security frameworks, token management and user access control including OAuth, JWT, etc.

Understanding of caching strategies and implementation (Redis, Memcache, etc.)

We're looking for team players with natural product intuition who can help us build solutions

for our world-class Learning & Assessment platform (edulastic.com).

As a Backend Developer you will be responsible for the server-side of our web applications

and you will work closely with our engineers to ensure the system consistency and improving

user experience.

Role and Responsibilities

• As an experienced backend developer, your primary focus will be the development of all

server-side systems

• A basic understanding of front-end technologies is necessary as well. You will test, secure

and deploy your code

• Knowledge of Node.js is a must along with a server-sideframework
• Strong proficiency in JavaScript
• Writing reusable, testable, and efficient code
• Experience and proficiency integrating with RESTAPIs
• Understanding of scalable computing systems, software architecture, data structures,

and algorithms

• Experience in working with databases such as MongoDB, Redis, Elasticsearch, etc.
• Should be willing to work in a very fluid startup environment and take complete ownership of

the assigned responsibility

Skills Required:

• At least 2 years of experience developing Backends using NodeJS should be well versed

with its asynchronous nature & event loop, and know its quirks and workarounds.

• Good knowledge of MongoDB or any other NoSQL

Database.

• Good knowledge of Redis, its data types, and their use cases.
• Experience developing and deploying REST

APIs.

• Good knowledge of Unit Testing and available Test Frameworks.
• Should be a fast learner and a go-getter without any fear of trying out new things Preferences.

Roles & Responsibilities

• Devise creative and engaging social media strategies following the design thinking process.

• Build user personas to create understanding and empathy with target audience.

• Manage the day-to-day handling of all social media channels such as LinkedIn, Facebook, Twitter, Instagram and YouTube.

• Craft engaging multimedia content across multiple social media platforms.

•  Build key relationships with influencers across social media platforms.

•  Manage social media communities by responding to social media posts and developing discussions.

•  Monitor, track, analyze and report on performance on social media platforms using tools such as Google Analytics and Facebook insights.

• Research and assess the latest trends and techniques to find new and better ways of measuring social media activities.

•  Analyze competitor activities.

•  Set targets to increase brand awareness and customer engagement.

Key Skills:

Digital Marketing, Social Media Ads Campaign Management, Social Media Marketing (SMM), SEO, Marketing Strategy, Content Strategy, Search Engine Marketing (SEM), Content Marketing, MS Office

The Role

The Project Manager will be responsible for ensuring all projects are delivered using a ‘best-practice’ project delivery approach and are delivered within the agreed scope, time, cost and quality.

Deliver high-quality shippable products as per the scope of the program. He/She will understand the key requirements and scope of the project working with the Product Owner and Business stakeholders.

How You Will Make an Impact:

• Understand how the product works and how it is used by customers.
• Apply strong engineering principles to drive the development and delivery of the Hotfix and minor release. This role has the ultimate responsibility to manage customer satisfaction and team engagement.
• Technically hands-on and support and guide the team members in solutions to customers and driving the best engineering practices for developing software.
• Implement the Agile frameworks in its entirety in the capacity as a flow manager. Ensure the development teams are practicing the core agile principles
• Establish clear ownership for project tasks, ensure that team members have the tools needed and provide timely feedback.
• Report (or contribute in preparing the status report) to the Project Steering Committee as per the schedule and agreed-upon metrics. Track progress and review project tasks to meet project deadlines.
• Assess project issues and identify solutions to meet productivity, quality, and customer goals.
• Timely Interaction with customers on/ off-site to troubleshoot issues, suggests workarounds.
• Should be able to guide/work with the technical team for quicker resolutions and achieve productivity goals for the team.
• Should be able to drive initiatives for productivity and ticket resolution quality improvement.
• Work on providing innovative ideas to improve ticket closure quality.
• Should suggest functionality in the platform to provide ways to improve turn around time for tickets
• Should drive and provide efficient ways for resolution/fixes of common issues across the customers.
• Propose ways to reduce overall tickets, operational efficiencies, and features for product to reduce the support tickets
• Should suggest better implementation for product based on usage on Production
• Should be able to suggest/implement the optimum process for a ticket raised to fix on PROD cycle
• Propose optimum process across departments at interfacing points, do regular ticket analysis and fine-tune the process
• Work on increasing supportability to product, Lead on RED account working with various departments/stakeholders.
• Ensuring Ticket Hygiene with Goal of SLA adherence. Problem and backlog management
• Contribute to knowledge base articles for both customer and internal staff to reduce troubleshooting time and drive faster issue resolution.
• Own large customers for day to day interactions with customers as required. Ensure SLAs are adhered to the accounts
• Ensure successful transition from SE, have regular connection with customers team management and attrition management.

People Management & Recruitment:

• Recruit and manage the team - Coach and Mentor the team members on career growth including performance management discussions. Be the evangelist for a high-performance culture
• Responsible for Resource planning & Optimization driving with utilization to timely deliverables.
• Should engage the team with team building and motivational activities.

What You Bring to the Team:

• 5-7years of solid experience in software product development. Should be in a manager role for at least 4+ years.
• Bachelor’s Degree in IT or Computers Engineering or equivalent degree in Computer Science
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organisational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality 
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles 
• SCRUM, APM and other agile certificates will be nice to have

Technical Ability:

• Should have experience in transitioning projects (Development and Maintenance).
• Past experience in Building and Managing high-performance teams.
• Exposure to the SAP Platform
• Strong Working Experience in JIRA
• Should have prior development background along with current support role.
• Strong and proven background with experience in Troubleshooting on the Mobile platform
• Knowledge and/or experience with widely successful Agile techniques: Scrum and Kanban.
• Strong orientation towards Technical and functional aspects of the product.
• Strong influencing skills and ability to prioritize the backlog.
• Understanding of customer support processes and tools.