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What you need to have:

Responsibilities
● Create and maintain optimal data pipeline architecture.
● Assemble large, complex data sets that meet functional / non-functional
business requirements.
● Building and optimizing ‘big data’ data pipelines, architectures and data sets.
● Maintain, organize & automate data processes for various use cases.
● Identifying trends, doing follow-up analysis, preparing visualizations.
● Creating daily, weekly and monthly reports of product KPIs.
● Create informative, actionable and repeatable reporting that highlights
relevant business trends and opportunities for improvement.

Required Skills And Experience:
● 2-5 years of work experience in data analytics- including analyzing large data sets.
● BTech in Mathematics/Computer Science
● Strong analytical, quantitative and data interpretation skills.
● Hands-on experience with Python, Apache Spark, Hadoop, NoSQL
databases(MongoDB preferred), Linux is a must.
● Experience building and optimizing ‘big data’ data pipelines, architectures and data sets.
● Experience with Google Cloud Data Analytics Products such as BigQuery, Dataflow, Dataproc etc. (or similar cloud-based platforms).
● Experience working within a Linux computing environment, and use of
command-line tools including knowledge of shell/Python scripting for
automating common tasks.
● Previous experience working at startups and/or in fast-paced environments.
● Previous experience as a data engineer or in a similar role.

About Us

We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.

 

Problem we are solving

In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.

 

Responsibilities:

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status.
• Good knowledge of SaaS and IT sales.
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

 

Requirements and skills

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

 

Life at Rezo.AI

• We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
• A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
• Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
• Go on company-sponsored offsites, and blow off steam with your work buddies.

 

The most complete social media management system for the enterprise. We help the world’s largest brands do marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 21 other channels globally – all on one integrated platform.

What you will do:

 

What you need to have:

• Minimum 2 years of data analytics and interpretation experience
• Proven experience to show how data analytics shaped strategy, marketing and product. Should have multiple examples of this based on current and past experience
• Strong Data Engineering skills using tools like SQL, Python, Tableau, Power BI, Advanced Excel, PowerQuery etc
• Strong marketing acumen to be able to translate data into marketing outcomes
• Good understanding of Google Analytics, Google AdWords, Facebook Ads, CleverTap and other analytics tools
• Familiarity with data sources like Branch/ Clevertap / Firebase, Big Query, Internal Tables (User/ Click/ Transaction/ Events etc)    

Postgress developer cum database architect

5-7 years experience

Knowledge and experience, specifically PostGre

-           SQL

-           Query Optimization / Optimization strategies (in PostGre)

-           AWS - RDS Relational Databse Service

-           Optional: AWS – RDS API / PostGre API

Job Brief

Hiring Partnership Manager

Role : Hiring Partnership Manager

Experience : 3 to 5Years 

Location : Gurgaon

Roles and responsibilities:

• Connect with the company’s HR
• Onboard clients or connect with companies for hiring purposes
• Manage email and telephonic communication with prospective clients
• Learn and maintain in-depth knowledge of our products, industry trends, and competition
• Build rapport and establish long term relationships with customers
• Ability to gather and use data to inform decision making and persuade others

Skills and Experience :

• Onboarding companies for recruitment/placement solutions
• Candidates from recruitment agencies particularly dealing in IT staffing with experience in getting corporates onboarded will be highly preferred
• Connects with HRs from different industries and companies will be highly preferred
• Should have professional proficiency in English and Hindi
• Strong written and verbal communication skills
• Highly motivated, driven, and self-starting individual
• High sense of ownership and bias for action with willingness to get hands dirty

Do you got a talent of developing new business for a software company and surging the sales? We got an exiting position to fill up which pays a lot of knowledge and experience thereby involving meeting with new business people, generating revenue for the company and earning handsome perfks from new leads closed every month.

 

We are looking for some bright candidates who can prove their skills and expertise to move with us to the next level.