Academic Counselor

Job brief We are looking for Asst. Manager - Customer Relations who is experienced enough to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the helpdesk running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations. The Asst. Manager - Customer Relations sets the vision, direction, and culture of his team by managing individual and team performance expectations and goals, maintaining singular focus on ensuring and improving customer satisfaction, by identifying broader customer impacting issues and implementing solutions to drive quality and productivity, while achieving real time desired service levels. Responsibilities Develop service procedures, policies and standards Identifying customer impacting issues, working out and implementing solutions and process improvements to increase customer satisfaction rate Take ownership as a Nodal Officer of the escalated issues and ensure speedy resolution Organize, prioritize and schedule issues based on the severity of the issue Focus on SLA management, quality and customer experience Keep accurate records and documents of customer service actions and discussions Analyse statistics and compile accurate reports Assist in developing and implementing training programs to improve the quality and productivity of the team Expected to be 2nd in line to the Operations managers and at times might be required to perform delegated duties of Operations Manager Carrying out supervisory responsibilities in line with the organization’s policies Requirements Proven working experience in providing customer service support and team management Direct experience in support operations Demonstrated ability to direct and manage a group of people Strong client-facing, interpersonal and communication skills Advanced troubleshooting and multi-tasking skills Ability to handle complex and ambiguous scenarios Can adapt well to changing circumstances, direction, and strategy Ability to support business and provide solutions to customer pain points Proven ability to manage reporting and analysis Ability to effectively and efficiently complete difficult goals or assignments Confident in using Microsoft Office especially Excel and Powerpoint Advanced computer skills using a variety of programs highly desired Round the clock availability, including willingness to work on weekends, and outside of the "standard" work day Bachelor’s degree, preferred Project Management & knowledge of Six Sigma/Lean Processes, MBA is a plus

Job Summary
We are urgently looking for an Angular Developer with 2-3 Years of experience in Angular5 and above. We are looking for a hands-on person who could design and code a system. The person should have demonstrable experience in a minimum of 3 projects of a duration of 6-12 months (or more). The project should be a full web app (please provide us with the links).

Essential Responsibilities:

· Strong understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation

· Experience with general user experience concepts and ability to design highly effective user interfaces

· Implement the frontend components and architecture for new features

· Work with backend engineers to specify the APIs that will power these features.

· Architect efficient and reusable front-end systems that drive complex web applications

· Build reusable code and libraries for future use to ensure the technical feasibility of UI/UX designs Optimize application for maximum speed and scalability

· Strong knowledge of frontend optimization, performance techniques, and security design

Required skills:

· Angular (5-12 version)

· Angular: -Rxjs, NGRX, Storybook

· Must know how to create reusable components

· Flexbox/Grid layout experience

· Typescript fundamentals

· JavaScript fundamentals

· Data structures expertise

· HTML/CSS

· ES6

· SCSS

What you will do:

We are Hiring ReactJS (Lead) !!

Work Location: Madurai
Interview Process : Face to Face
Experiences : 2 Years to 8 Years
Please do share your resume to my inbox

Job Description : ReactJS (Lead)
* In this role, you will be responsible for developing and implementing user interface components using React.js concepts and workflows such as Redux, Flux, and Webpack. you should have in-depth knowledge of JavaScript and React concepts, excellent front-end coding skills, and a good understanding of progressive webapplications. Ultimately, a top-class react.js developer should be able to design and build modern user interface components to enhance application performance.
* Previous experience working as a react.js developer.
* In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
* Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
* Experience with user interface design.
* Knowledge of performance testing frameworks including Mocha and Jest.
* Experience with browser-based debugging and performance testing software.

15days in a Month need to travel out Mumbai-Maharashtra for client engagement and closing.
Someone who is having experience in field sales.
Work from office /Location - Goregaon East.
Designation- Business Development Manager.
Salary Negotiable as per experience .
Need immediate joiners.

We are looking for a full time employ to work in our sales department. The responsibility that this intitle will require to make phone calls to potential clients. Send follow up emails. Make marketing flyers and videos.

The Company - ShawAcademy.com Design and technology are at the forefront of our focus to deliver the best, live, online education on the planet. As the largest provider, we must deploy complex engineering solutions, while being in a ground-breaking sector of education requires innovation in UI/UX, graphical and interaction design. We're always looking for the best candidates and love to work with the most technically strong and most creatively minded individuals.   The Position We are building the next generation platform for delivering education and training on-line. Hosted on Amazon Web Services (AWS), this platform needs to offer webinar capabilities that can scale at a global level. This will also offer world class user experience across all mobile devices.  This role will suit an ambitious, hard-working and highly driven individual who has a proven track record of delivering high quality products. Come and be part of this dynamic team we are building in Bangalore with a great opportunity to work with the latest technology and a great deal of creative freedom. We like to work in small teams so any work you do will have a massive impact on the business!   Key Responsibilities & Accountabilities: As a Senior Mobile App Engineer, you will own and build the mobile solutions on iOS/Android for phones and tablet devices.    What you will do: Work in an agile team of 3-7 software engineers, QA engineers and product owners Play a central role in creating the best mobile online education environment in the world Assess and communicate how your work impacts business and other systems Write and test clean, secure and scalable features and services Solve non-trivial coding and architecture problems with simple and innovative solutions Mentor less experienced members of the team     Skills & Experience Required: A recognised third-level degree in Computer Science, Engineering or similar  You have a minimum of 3 years of hands-on software development experience You have a minimum of 1 year’s hands-on experience building, testing and maintaining mobile apps in iOS or Android with significant real customer downloads Hands-on knowledge of supporting multiple mobile OS versions and screen resolutions You have strong experience in building native and hybrid mobile apps You have experience in Objective-C, Swift, PhoneGap, Ionic Framework, HTML5, JavaScript, CSS and similar technologies You have experience with coding in more than one server side language, e.g. Python, C, C++, C#, Java, Ruby or PHP Experience with AngularJS, MongoDB, Chef and PHP (Laravel 4) is a plus but not required You are an open source fanatic You have a sound understanding of programming fundamentals and their application to highly scalable web based systems   What we like to see: Links to the apps you have built Any open source code or example projects that you're proud of Blog around the subject of software development or technology Evidence of your passion for building great software Experience working in an agile team Salary / Remuneration: Competitive basic salary in addition to a generous, uncapped commission structure Opportunity to join a rapidly expanding technology-based firm with a foundation of real talent, and work with real innovators whilst achieving ones own goals.

Jobs for Data Integration Engineer @ TDG. Immediate Joiner Can Apply We are "THE DIGITAL GROUP INFOTECH PVT LTD" CMMI 5 Company, having an opening for Data Integration Engineer Position : 1 Location : Offshore Experience : 5+ Years Skill sets: JAVA AND Spring AND Mongodb Technical skills:  5+ years of experience in a Data Engineer role  Experience any Message queue.  Good to have: Spark (big data tool), Kafka (big data tool), storm (stream processing system)  Experience with relational SQL and NoSQL databases, including Postgres and Cassandra.  Experience with data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.  Experience with object-oriented/object function scripting languages: Python, Java