11+ Internet marketing Jobs in Mumbai | Internet marketing Job openings in Mumbai

• Mandatory (Experience 1) : 3+ YOE in digital illustration, concept sketching, and storyboarding for advertising or commercial production
• Mandatory (Experience 2) : Must have experience creating visual assets for advertising and marketing campaigns
• Mandatory (Core Skill 1) : Must be proficient in Adobe Photoshop for digital painting, image compositing, and photo manipulation
• Mandatory (Core Skill 2) : Strong storyboarding and animatic creation skills for video/commercial pre-production
• Mandatory (Core Skill 3) : Strong digital illustration and vector art skills using Adobe Illustrator
• Mandatory (Company) : Advertising Agencies (Pharmaceutical Ad Agencies highly preferred)

Job description:

Job Title : Client Support Executive .

A Client Care Executive serves as the primary point of contact for clients, managing inquiries, resolving concerns, and ensuring a smooth and satisfactory experience with the company’s services. This role is essential in building strong client relationships, maintaining ongoing communication, and supporting overall client satisfaction and retention.

Key Responsibilities

• Customer Support:
• Handle incoming calls, emails, or chats from customers.
• Resolve queries and provide accurate information about products, services, and company policies.
• Escalate unresolved issues to the appropriate departments.
• Problem-Solving:
• Investigate customer complaints and identify solutions.
• Process returns, refunds, or exchanges as per company guidelines.
• Documentation:
• Maintain detailed records of customer interactions, including queries, complaints, and resolutions.
• Update customer accounts and ensure data accuracy.
• Customer Engagement:
• Build rapport and establish trust with customers.
• Provide personalized support to ensure customer satisfaction.
• Provide information about services and actionable along with deadlines.
• Help Client know the progress on the jobs assigned.
• Feedback Collection:
• Gather and document customer feedback for product or service improvements.
• Share insights with management for process enhancement.
• Sales Support (Optional):
• Upsell or cross-sell products and services, if applicable.
• Assist with placing orders and tracking deliveries.
• Client onboarding process
• Payment follow up with the clients.

Required Skills and Qualifications

• Educational Requirements: :Graduation mandatory.

Key Skills:

• Excellent verbal and written communication.
• Active listening and empathy.
• Problem-solving and conflict-resolution skills.
• Multitasking and time management.
• Familiarity with CRM software and MS Office Suite.

Experience:

• Preferred: 1-2 years in a similar customer-facing role.

Language Proficiency:

• Fluency in the local language and English is often required.

Job Types: Full-time, Permanent

Work Location: In person

Our client is a rapid growth stage Edtech start-up focused on solving the teacher shortage crisis in the US education system using technology by bringing teachers to the classrooms and giving them access to the right tools to teach students in a highly engaging manner.

The organization is a radically open-minded company that is scaling fast. They are a team focused on high performance, dynamism and embodying a collaborative culture at all levels. Teammates can have open, honest discussions that drive the company toward the mission. The company is in a stage of fast growth that will continue to open up new challenges and opportunities for the teams.

They have a development center in Mumbai and they are looking to scale up the teams in Pune and Bangalore as well.

What does the role entail:

• Design and implement test automation frameworks to ensure that the testing process is efficient, effective, and can be maintained over time.

• Analyse test results to identify areas for improvement in our educational product. You will work closely with the development team to identify and resolve any issues.

• Collaborate with other teams, such as development, product management, and user experience, to ensure that the testing process is integrated with the overall product development process

• Work to continuously improve the testing process, identifying opportunities to streamline and automate testing tasks.

Responsibilities:

• Design, develop, and implement comprehensive test plans and strategies for software products.

• Write, execute, and maintain automated test cases using a Selenium with Java and commercial automation tool (e.g.TestComplete, UFT, etc.).

• Evaluate and recommend automation tools and technologies and continuously assess their effectiveness.

• Work with stakeholders to define project requirements, timelines, and deliverables.

• Develop and implement automation standards and processes.

• Write code to automate the testing process, including the creation of test harnesses, stubs, and drivers.

• Collaborate with developers to identify areas for improvement in the development process.

• Understand how all components and interfaces of the product work together.

Must have skills:

• Bachelor's or master's degree in computer science, Information Technology, or a related field.

• 5 years of experience in the automation testing field.

• Strong coding and scripting skills in one or more OOPs programming languages (Java, Python, JavaScript, C#).

• Experience with enterprise commercial automation tools (Codeless tool) like TOSCA, TestComplete, Katalon, UFT etc.

• Expertise in Selenium WebDriver with Java Mandatory.

• Automation experience with CRM/ERP applications like Microsoft Dynamics 365.

• Experience in writing clear, concise and comprehensive test plans, test cases and test scripts.

• Practical experience in all types of testing including exploratory, functional and non-functional testing such as performance, reliability and security.

• Experience utilizing and testing web services, especially REST services.

• Familiar with build and continuous integration tools like Jenkins, Azure DevOps.

About-

We are building a global content marketplace that brings companies and content creators together to scale up content creation processes across 50+ content verticals and 150+ industries. Over the past 2.5 years, we’ve worked with companies like India Today, Amazon India, Adobe, Swiggy, Dunzo, Businessworld, Paisabazaar, IndiGo Airlines, Apollo Hospitals, Infoedge, Times Group, Digit, BookMyShow, UpGrad, Yulu, YourStory, and 350+ other brands.

We are creating high-quality remote talent workforces across Content Writers, Graphic Designers, Video Makers, Content Strategists, Audio Artists, and eventually aim to cover each and every creative professional involved in the marketing domain. Imagine us being able to build virtual marketing teams for any company globally, by providing them a product that solves for content operations and gives the customer the ability to strategize, create, distribute and manage all their content projects at one place. At the same time, they have the ability to be able to extend their team by being matched with high-quality creators from our talent marketplace for different projects that they have. It isn’t long before content becomes so fundamental to individuals and brands alike, that there is a need for buying and selling content on-demand. We want to be that force of change!

Responsibilities: -

• We are looking for solid senior back-end developers who are well-versed with NodeJs.
• The tech stack on the back end side - MySQL, Postgres, Redis, Node, TypeScript, Express, Knex.
• We are looking at folks who have a minimum of 6-7 years of experience in back-end development and have been strong experience.
• The mindset is very different and we are looking for folks who have evolved fast in terms of skills and in terms of working on their own projects.

• Design, develop, implement and maintain our core Oracle applications.
• Maintain our SQL / PLSQL processes.
• Ensure DB availability.
• Proactively manage and maintain security standards and controls by creating storage database structures with high-level security features.
• Actively seek to optimise and simplify our architecture.
• Take ownership of performance and capacity monitoring aspects of the DB.
• Execution of data migration jobs and scripts as required.
• Assist the infrastructure team in sizing hardware used for the DB.
• Support and collaborate with product developers.
• Contribute to the creation and maintenance of disaster recovery plans.
• Work closely with the application vendors, co-ordinate and manage the DBA activities.
• Own and follow up with Vendors/Stakeholders & their DBAs when required.
• Create a reliable backup strategy. Ensure database backups are appropriately
• executed and periodic restorations are exercised to ensure backup quality.
• Determine and document DB policies, procedures and standards.
• Performance testing and evaluation to ensure data security, privacy and integrity.
• Identification of bottle necks and deadlock issues.
• Ensure SLA's & operational KPI’s are met, working as necessary with internal and external support functions when major incidents occur.
• Install upgrades and security patches.
• Alter storage structures to meet the evolving needs of the company.
• Set up database user accounts.
• Train users on how to access the information in the database.
• Find and debug malfunctioning programs affecting the database integrity.
• Create autonomous database backups.
• Regularly update the database security protocols.

Desired Skills:

• Ideally Oracle Certified DB Professional (OCP) with more than 5 years’ experience with Oracle, preferably in a lead role.
• Technical degree preferable (B.E. / B. Tech).
• Must experience with an organisation that has 24x7 reliability on its database.
• Must have experience with Oracle Exadata.
• Must Operating system experience in Linux.
• Must hands on knowledge of Shell scripting on Linux Platform
• Must hands on knowledge of Oracle management tools (Data Guard, RMAN).
• Must hands on knowledge of SQL / PLSQL.
• Experience should include DB design (modelling and normalisation), capacity planning, performance tuning, storage management, back-up and recovery, managing schemas, report generation and DB clustering technologies.
• Knowledge of Partitioning.
• Knowledge of architecture design principles.
• Good problem solver, focused and dedicated developer with ability to work on
• your own as well as with a team.
• Hands on experience with DB standards and end user applications-translating
• capacity requirements into infrastructure deployment technology.
• Strong practical experience of ORACLE in a production environment (Ver 19c).
• Must be a self-starter with a strong attention to detail.

Job Description: 

We are looking for ‘Oracle Apps Lead’ with 12-plus years of work experience. As a part of our Technology/Solutions leadership team, you will be directly working with stakeholders to understand long-term strategic and mid-term business goals. This role will oversee both the Corporate Finance and HR  which include Strong familiarity with Software Development Life Cycle.

Job Responsibilities:

• Experience in Analysis, Design, Development, Testing and Implementation of Software Applications using Oracle Applications R12x/12.0.6/12.2.5/Oracle Cloud spread across Implementations, Version upgrades, Data conversions and Customizations.
• Implementation and technical expertise in Oracle EBS Application Modules

• Good experience in PL SQL, Oracle Workflow, Oracle/OAF Forms, Reports, XML Publisher.

• Must have experience leading teams and Solution to deliver projects as Solution Architect to lead Blueprinting sessions and create a roadmap for project delivery and scope validation.

• Lead the translation of the client's business goals, objectives, and requirements into systems design

• Review and/or develop technical design documents to ensure completeness and feasibility with the overall ERP solution

Who We’re Looking For:

The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. He/she should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. He/she must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives.

• Should have a good understand of IT skillsets
• Should have worked on mandates across various technical requirements
• Should have hands on experience in using job portals like Naukri, Monster, LinkedIn, Cutshort
• Should be willing to work in a recruitment consultancy
• Should be willing to work in a target driven environment.

Currently we are looking for the HR Role with experience in Talent Acquisition. PFB JD for your reference. You can visit http://www.transven.com">www.transven.com for company details.

Job Description :

• Answering employee questions
• Creating and distributing documents
• Serving as a point of contact with benefit vendors/administrators
• Maintaining computer system by updating and entering data
• Setting appointments and arranging meetings
• Maintaining calendars of HR management team
• Compiling reports and spreadsheets and preparing spreadsheets

Recruitment/New Hire Process

• Participating in recruitment activities
• Cold calling & talent acquisition activities
• Posting job ads and organizing resumes and job applications
• Scheduling job interviews and assisting in interview process
• Ensuring background and reference checks are completed
• Conducting benefit enrollment process
• Administering new employment assessments

Payroll and Benefits Administration

• Processing payroll, which includes ensuring vacation and sick time are tracked in the system

Record Maintenance

• Maintaining current HR files and databases
• Updating and maintaining employee benefits, employment status, and similar records
• Maintaining records related to grievances, performance reviews, and disciplinary actions
• Performing file audits to ensure that all required employee documentation is collected and maintained
• Performing payroll/benefit-related reconciliations
• Performing payroll and benefits audits and recommending any correction action