Director of Marketing

Strong B2B Product Manager profiles

Mandatory (Experience 1) – Must have minimum 3+ years of hands-on Product Management experience in B2B SaaS

Mandatory (Experience 2) – Must have minimum 2 years of prior experience in Software Development or QA (Can be skipped if candidate has product management experience in PureTech company OR in same product line as

Mandatory (Experience 3) – Proven track record of shipping successful products end-to-end, from ideation / conception to launch and post-launch iteration

Mandatory (Location) - Candidate must be from Bengaluru

Mandatory (Company) - B2B SaaS (Highly preference for CommunicationTech)

Mandatory (Note): This is an IC role

Role overview

• Overall 5 to 7 years of experience. Node.js experience is must.
• At least 3+ years of experience or couple of large-scale products delivered on microservices.
• Strong design skills on microservices and AWS platform infrastructure.
• Excellent programming skill in Python, Node.js and Java.
• Hands on development in rest API’s.
• Good understanding of nuances of distributed systems, scalability, and availability.

What would you do here

• To Work as a Backend Developer in developing Cloud Web Applications
• To be part of the team working on various types of web applications related to Mortgage Finance.
• Experience in solving a real-world problem of Implementing, Designing and helping develop a new Enterprise-class Product from ground-up.
• You have expertise in the AWS Cloud Infrastructure and Micro-services architecture around the AWS Service stack like Lambdas, SQS, SNS, MySQL Databases along with Dockers and containerized solutions/applications.
• Experienced in Relational and No-SQL databases and scalable design.
• Experience in solving challenging problems by developing elegant, maintainable code.
• Delivered rapid iterations of software based on user feedback and metrics.
• Help the team make key decisions on our product and technology direction.
• You actively contribute to the adoption of frameworks, standards, and new technologies.

About the company:

Our client is a start-up organization founded in 2014 by experienced professionals and is now in its 22nd year of serving global customers after merging with 4Cplus. They specialise in Management Consulting, Technology Services, and Business Transformation Outsourcing, committed to providing their customers with exceptional experiences.

About the role:

Responsibilities:

• Collaborate with cross-functional teams to understand business requirements and translate them into technical solutions within the SAP landscape.
• Lead and actively participate in at least 4 end-to-end implementation projects and provide expertise throughout the project lifecycle.
• Provide support for multiple SAP projects, ensuring the highest level of system availability and performance.
• Install, configure, and upgrade SAP systems, including SAP NetWeaver, SAP S/4HANA, and related components.
• Utilize your in-depth knowledge of operating systems (Windows, Linux, Unix) and system architecture to optimize system performance and stability.
• Work with ticketing systems to manage and prioritize support requests, ensuring timely resolution and effective communication.
• Organize SAP Basis tasks and coordinate closely with customers and other teams within the organization.
• Manage SAP databases, including MS-SQL, Oracle, DB2, Sybase, and Hana, ensuring data integrity and efficient performance.
• Perform system monitoring, performance tuning, and troubleshooting to maintain optimal system performance.
• Implement security measures, user authentication, and authorization protocols to ensure data integrity and system security.
• Execute regular system backups, disaster recovery planning, and testing to ensure data integrity and business continuity.
• Collaborate with functional teams to support system configuration, enhancements, and customizations to meet business requirements.
• Maintain documentation related to system architecture, configurations, and standard operating procedures.
• Stay current with industry trends, best practices, and advancements in SAP technology to provide innovative solutions and recommendations.

Qualifications & Skills:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 6-8 years of hands-on experience as an SAP Basis Consultant, including experience with SAP NetWeaver, SAP S/4HANA, and related components.
• Should have experience of client-facing roles
• Should have excellent communication skills
• Proven experience in working on at least 4 end-to-end implementation projects and multiple support projects.
• Strong understanding of SAP architecture, system landscapes, and best practices.
• Proficiency in SAP system installations, upgrades, and migrations.
• In-depth knowledge of operating systems (Windows, Linux, Unix) and system architecture.
• Familiarity with ticketing systems for effective issue tracking and resolution.
• Expertise in managing SAP databases such as MS-SQL, Oracle, DB2, Sybase, and Hana.
• Excellent organizational skills to manage SAP Basis tasks and follow up with stakeholders.
• Excellent communication and interpersonal skills to collaborate effectively with technical and non-technical stakeholders.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• SAP certifications in relevant areas (e.g., SAP Certified Technology Associate) are a plus.
• Prior experience in cloud-based SAP deployments and automation tools is advantageous.

Required a full stack Senior SDE with focus on Backend microservices/ modular monolith with 3-4+ years of experience on the following:

• Bachelor’s or Master’s degree in Computer Science or equivalent industry technical skills
• Mandatory In-depth knowledge and strong experience in Python programming language.
• Expertise and significant work experience in Python with Fastapi and Async frameworks. 
• Prior experience building Microservice and/or modular monolith.
• Should be an expert Object Oriented Programming and Design Patterns.
• Has knowledge and experience with SQLAlchemy/ORM, Celery, Flower, etc.
• Has knowledge and experience with Kafka / RabbitMQ, Redis.
• Experience in Postgres/ Cockroachdb.
• Experience in MongoDB/DynamoDB and/or Cassandra are added advantages.
• Strong experience in either AWS services (e.g, EC2, ECS, Lambda, StepFunction, S3, SQS, Cognito). and/or equivalent Azure services preferred.
• Experience working with Docker required.
• Experience in socket.io added advantage
• Experience with CI/CD e.g. git actions preferred. 
• Experience in version control tools Git etc.

This is one of the early positions for scaling up the Technology team. So culture-fit is really important.

• The role will require serious commitment, and someone with a similar mindset with the team would be a good fit. It's going to be a tremendous growth opportunity. There will be challenging tasks. A lot of these tasks would involve working closely with our AI & Data Science Team.
• We are looking for someone who has considerable expertise and experience on a low latency highly scaled backend / fullstack engineering stack. The role is ideal for someone who's willing to take such challenges.
• Coding Expectation – 70-80% of time.
• Has worked with enterprise solution company / client or, worked with growth/scaled startup earlier.
• Skills to work effectively in a distributed and remote team environment.

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

Requirements:

• Required experience of 3 to 8 years

• Required Skill Set: Core Java, Java 8, Spring, Spring Boot, Database, Unit Testing & Rest API.

• Good to have Microservices

• Familiarity with concepts of MVC, JDBC, and RESTful

• You will be responsible to perform- requirement analysis, high-level design, coding, unit testing, and general quality assurance of the web applications

• Knack for writing clean, readable Java code

• Understanding fundamental design principles behind a scalable application

• Good to have knowledge of Spring Security, and JPA

Responsibilities:

• Designing and implementing Java-based applications.

• Analyzing user requirements to inform application design.

• Defining application objectives and functionality.

• Aligning application design with business goals.

• Developing and testing software.

• Debugging and resolving technical problems that arise.

• Producing detailed design documentation.

• Recommending changes to existing Java infrastructure.

• Developing multimedia applications.

• Work with stakeholders and fellow developers.
• Design and implement Python code using the Django framework.
• Identify and fix bottlenecks that may arise from inefficient code.
• Identify and fix software bugs.
• Create a wide variety of unit tests to verify the functionality of software.
• Manage the security of the platform.
• Write detailed documentation around the code.
• Knowledge of front end languages.

3+ years of industry experience designing, building and supporting cloud-native systems in production with a solid grasp on good software engineering practices such as code reviews, a deep focus on quality, and documentation

• Demonstrable backend development expertise using Java (JDK 8+, 11 preferred)
• Proven Experience writing reactive, event-driven, asynchronous code using Vert.x
• Fair understanding of networks, security, system resilience & clustering • Experience with MongoDB & ELK stack
• Experience building & consuming RESTful APIs • Experience writing Unit & Integration tests with JUnit5 / Jupiter
• Ability to troubleshoot and effectively resolve issues across services and multiple levels of a complex technical stack that includes microservices, container & virtualized environments, and message & event streams, in a timely manner.
• A desire to learn and apply best practices in software development
• Good communication, and the ability to work remotely with minimal supervision

Nice to have skills:

• Oracle database experience a plus
• Experience with Apache Kafka (or Java Messaging Services in general) & Nifi
• Experience with containers & orchestration – Docker, Docker Swarm, Kubernetes
• Experience with CI / CD – Jenkins, Nexus, AWS and / or Azure Cloud infra