Centre Head

🚀 We’re Hiring- PHP Developer Deqode

📍 Location: Pune (Hybrid)

🕒Experience: 4–6 Years

⏱️ Notice Period: Immediate Joiner

We're looking for a skilled PHP Developer to join our team. If you have a strong grasp of secure coding practices, are experienced in PHP upgrades, and thrive in a fast-paced deployment environment, we’d love to connect with you!

🔧 Key Skills:

- PHP | MySQL | JavaScript | Jenkins | Nginx | AWS

🔐 Security-Focused Responsibilities Include:

- Remediation of PenTest findings

- XSS mitigation (input/output sanitization)

- API rate limiting

- 2FA integration

- PHP version upgrade

- Use of AWS Secrets Manager

- Secure session and password policies

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Why Moshi Moshi?

The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.

PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your everyday

life struggles. We can't do much about the manager!

Job Role: Video Editor

Experience Level: 1.5+ years

Location: Bangalore, Onsite

Job Description: We are looking for someone with previous social media reels edit/ creation experience who holds an experience of 1.5 Years plus.

Responsibilities:-

● Creation of Social media posts, reels, etc .

● Edit videotapes, insert music, dialogue, and sound effects, and arrange films into sequences.

● Correct errors, using editing equipment.

● Must know motion graphics.

● Minimum 8-10 edits in a day.

● Should be a master in Adobe After Effects, Photoshop, Illustrator and Adobe Premiere Pro.

Apply with your work links.

Job Summary:

As a MERN Stack Developer, you will be responsible for designing, developing, and maintaining robust full-stack applications using MongoDB, Express.js, React.js, and Node.js. With 5+ years of experience, you’ll work closely with cross-functional teams to deliver secure, performant, and user-friendly solutions.

Key Responsibilities:

• Build end-to-end web applications using the MERN stack
• Write clean, maintainable, and efficient code
• Integrate RESTful APIs and third-party services
• Optimize applications for maximum performance and scalability
• Collaborate with product, QA, and DevOps teams throughout the SDLC
• Participate in code reviews, troubleshooting, and improvement initiatives

Required Skills & Qualifications:

• 5+ years of experience in full-stack development with MongoDB, Express, React, and Node.js
• Strong JavaScript/TypeScript skills (ES6+)
• Solid understanding of RESTful APIs, MVC architecture, and microservices
• Experience with Git and Agile methodologies
• Familiarity with responsive UI/UX best practices

Preferred Skills:

• Exposure to cloud platforms like AWS or Azure
• Experience with CI/CD pipelines and testing frameworks like Jest or Mocha
• Familiarity with containerization tools like Docker/Kubernetes

Candidate Profile

• Minimum 2+ years of experience.
• Should have worked with Product based company for a minimum 2+ yrs 
• Strong background in Microsoft Technologies and SDLC concepts. Should have experience in below technologies:
• Microsoft .Net (ASP.NET & ASP .NET CORE)
• C#, JavaScript, CSS, JQuery /, Typescript
• Knowledge on Node Js
• MVC and WebAPI
• MS SQL Server management Studio (SSMS) to develop database objects such as Stored Procedures, Functions, views, triggers, constraints etc. and look for performance tuning and Exception handling for these components
• Good to have: Understanding of MS Excel VBA /MS-access/ macro codes

• Own the end-to-end infrastructure of Sibros Cloud
• Define and introduce security best practices, identify gaps in infrastructure and come up with solutions
• Design and implement tools and software to manage Sibros’ infrastructure
• Stay hands-on, write and review code and documentation, debug and root cause issues in production environment

• Experience in Infrastructure as Code (IaC) to manage multi-cloud environments using cloud agnostic tools like Terraform or Ansible
• Passionate about security and have good understanding of industry best practices
• Experience in programming languages like Python, Golang, and enjoying automating everything using code
• Good skills and intuition on root cause issues in production environment

• Experience in database and network management
• Experience in defining security policies and best practices
• Experience in managing a large scale multi cloud environment
• Knowledge of SOC, GDPR or ISO 27001 security compliance standards is a plus

Sibros is committed to a policy of equal employment opportunity. We recruit, employ, train, compensate, and promote without regard to race, color, age, sex, ancestry, marital status, religion, national origin, disability, sexual orientation, veteran status, present or past history of mental disability, genetic information or any other classification protected by state or federal law.

• Responsible for gathering, crunching, collecting raw data.
• Own all data needs in the growth team and across key cross-functional initiatives from data extraction, dashboard creation, and data analysis.
• Provide insights and recommended actions as response to current situation, trend, as well as preventive one for better preparation.
• Collaborate with data engineering and cross-functional stakeholders to define data requirements, create dashboard, to drive business decisions and optimize business outcomes
• Manage any regular reporting and tracking.
• Deliver analysis, insights, reporting, data marts, and tools to support the business team.
• Build & maintain data mart and dashboards for tracking business OKR and initiatives.
• Ingest both internal and external data to support business needs.

• Bachelor's degree in Engineering, Mathematics, Statistics, Operation Research or other related disciplines.
• Having 2 - 5 years experience will be an advantage, but fresh graduates are welcomed to apply as well.
• Expert in Spreadsheet, SQL and strong experience with Data Visualization and Reporting tools (e.g. Tableau, Google Data Studio)
• Comfortable working independently and collaboratively with minimal guidance.

• Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.

• Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.

• Experience in testing the developed UI pages against the UX design to ensure the experience is realised. 

• Experience in creating knowledge artifacts and authoring guides for end-users

• Experience in creating test scenarios, test cases, traceability

• Hands-on experience with JIRA, WIKI, or Zephyr applications

• Understanding and working knowledge in Scrum Methodology

• Experience in Web,mobile, cross browser and device testing.

• Experience in Automation testing with Java and Selenium

• experience in frameworks like TestNG and Cucumber

Job Function – Quality Director

Specialization – Quality

Industry - BPO

Salary Increment - As per company policy

Experience - Minimum 2 years as Sr. Manager – Quality / Preferred  director role

Level – L 5

Location - Gurgaon

Key Skills

• Ability to motivate and inspire new & existing Team mates
• Must have a strong eye for detail and a thorough understanding of client expectations
• Must display positive energy, service oriented attitude towards all teammates.
• Strong managerial, organizational, prioritization and leadership skills
• Solid language fluency required (enunciation, clarity and professionalism)

Job Description:

This role is responsible for:

• Client interactions
• Manage and develop improvement plans in liaison with other department(s)
• Effective resource utilization
• Meeting & exceeding defined KPIs
• Able to motivate team members.
• Manage Quality Team member and help them in performance improvement
  • Effective resource utilization
  • Meeting & exceeding defined KPIs
  • Able to motivate team members
  • Initiate KPI projects, Automation project, CJMs

• Initiate metric improvement activities/projects
• Has lead & mentored process improvement projects and demonstrated significant benefits (Tangible/Non Tangible)
• Assures effective process and policy mechanisms are in place
• Develops and assures compliance with the Service Level Agreements between internal and external customers
• Assures confidentiality and integrity of data
• Assures implementation of compliance with the Information Technology Standards (System checks, whitelist)
• To oversee risk management activities across the Program
• Developing, establishing, and maintaining an effective system-wide compliance and ethics program designed to prevent, monitor, detect, and respond to non-compliance and recommend corrective actions to fully meet regulatory requirements.  This includes a system of education and training to promote compliance awareness.
• Identify and address compliance gaps (issues or processes where compliance risk exposure exists or accountability is not clear), particularly where such issues involve more than one functional unit.
• Create and manage all reporting requirement for the program for both internal and external requirements
• Coach Technical Support Executives on the evaluations done
• Run analysis on contact evaluations and highlight trends
• Coach agents based on evaluation trends to improve their technical capabilities
• Use trends to identify training needs and developing action plans
• Help technical support executive to understand appropriate troubleshooting approach
• Participate in calibration sessions with Quality/Operations
• Maintain current understanding of program strategies
• Support management focus on review of key drivers, metrics and operational processes that drive KPI results
• Demonstrate commitment to program internal customer satisfaction

Desired Candidate Profile:

• Graduate or post graduate degree/diploma (10+2+3) in a any stream
• Excellent command over English (Verbal & Written)
• Min 2 years as Quality Sr. Manager / or director role with domain expertise
• Min 6 - 8 years of overall experience in Quality function
• Minimum 8 - 10 Years of total Experience in handling BPO business
• Basic Computer skills required
• Working knowledge of Excel, Power point, Excel Understanding of Ops Reports and MIS
• Should have basis knowledge on statistical knowledge