11+ Telemarketing Jobs in Mumbai | Telemarketing Job openings in Mumbai

Roles and Responsibilities

• Responsible for managing & driving the online business on E-commerce marketplaces.
• Responsible for uploading new collections on a weekly basis and ensuring catalogue hygiene of the uploaded catalogue.
• Handling the marketing budgets & the paid advertising campaigns/sponsored ads on the marketplaces.
• Responsible for handling product listings, promotions, deals, discounts & day-to-day operational issues related to the marketplace.
• Sole POC for communication with the category team.
• Strategizing & implementing the plan of action for the month on month growth in the sales from the existing online marketplace.
• Ensuring that all new products are uploaded and listed on websites/channels
• Repricing the products
• FBA Set up a pricing minimum to maximum for FBA listings
• Creating product listings and set minimum and maximum pricing
• Generating out of stock report, bestselling products report, runout stock report brand by brand on daily basis.
• Sort out pricing error issues and re-activate the listings. Inactivate listing to make active listing if required.
• Deleting discarded SKUs from all channels if required
• Optimizing listings with accurate product information, images, pricing and placement to increase sales and maximize revenue
• Optimize existing listings of current products to ensure we are exploring sales opportunities
• Keep up to date with industry techniques for SEO and content marketing
• To analyze product pricing vs our competitors on an ongoing basis and make pricing adjustments
• Support customer care emails and calls and also support social media campaigns.
• Ability to communicate effectively and to operate as part of a team

• Building an environment for the creative team to work in and overseeing their ideas and projects

• taking responsibility for the creative philosophy and the standard of output across the agency or department

• developing ideas for advertising or promotional campaigns

• pitching concepts to clients if you work at an agency, or presenting to directors if you work in-house

• overseeing several projects from start to finish, keeping to deadlines, and signing off on these projects before they are presented

• liaising with clients to keep them informed and to highlight any issues

• understanding the commercial aspects of the agency or marketing department

• hiring and managing the creative team.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Techweirdo delivers AI models & enterprise solutions, globally for mid to large-scale organizations.

We offer consultation, services, and products to holistically address the digital transformation goals of an enterprise.

We are currently hiring passionate, senior full-stack Java engineers on behalf of one of our large customers to help them find the best-fit talent and create technologically challenging, visually delightful, and easy-to-use digital products in a fast-paced environment.

Must have actual development experience of:
 1.  Angular 6+ (Typescript) and Angular Material
 2.  HTML, CSS, js

Nice to have experience of:
 1.  Bootstrap
 2.  SCSS

Must have actual development experience of:
 1.  Java 8+
 2.  Spring Framework
 3.  Spring Boot (Rest APIs, SBS Web, SBS Logging, SBS AOP, SBS Batch & SBS Data - MongoDB) (SBS = Spring Boot Starter)
 4.  Mongo DB

Nice to have experience of:
 1.  Linux commands
 2.  Webservers and App servers esp. IBM Websphere
 3.  Knowledge of open-source Java libraries and frameworks (from Google, Apache, etc.)

Other skills:
Knowledge of Git and Github, Jira, CI/CD automation, Jenkins
Requirement – Years of experience – 5 – 9

• Hands-on development experience of minimum 2 years in Frontend
Technology – 50% weightage
AngularJS - 40% weightage
Bootstrap – 10% weightage
ReactJS – Nice to have

• Hands-on development experience of minimum 2 years in Backend Technology – 50% weightage
o Java8 – 15% weightage
o Database Queries (PL/SQL) – 15% weightage
o Spring MVC Framework – 20% weightage

Experience: 3+ years of experience in Cloud Architecture

About Company:

Cloud Architect / Lead

• Role Overview

• Senior Engineer with a strong background and experience in cloud related technologies and architectures. Can design target cloud architectures to transform existing architectures together with the in-house team. Can actively hands-on configure and build cloud architectures and guide others.

• Key Knowledge

• 3-5+ years of experience in AWS/GCP or Azure technologies
• Is likely certified on one or more of the major cloud platforms
• Strong experience from hands-on work with technologies such as Terraform, K8S, Docker and orchestration of containers.
• Ability to guide and lead internal agile teams on cloud technology
• Background from the financial services industry or similar critical operational experience

Job Description:

• Research and write original, well-researched, and informative content for the website and blog.
• Work closely with the marketing team to create content that aligns with the company’s overall marketing strategy.
• Collaborate with the subject matter experts to ensure that all the content is accurate and up-to-date.
• Optimize content for search engines and ensure that it is easily discoverable by users.
• Monitor website analytics to identify areas of improvement and adjust the content strategy accordingly.
• Stay up-to-date with the latest trends and best practices in content creation and SEO.

Looking for someone who can join in a month's notice

Role- Java Developer

Location- Bangalore, Mumbai

Experience- 5-8 yrs

• 5-7 Yrs of experience building enterprise level applications  using Java Restful API’s, Spring(Core, aspect ,boot & batch) and related frame works.
• Development experience in core java
• Expertise in multi-tiered Java EE design and programming , solid understanding and multi-tiered web based applications
• Solid data structures and algorithm experience
• Strong expertise in all the following Java-based technologies
• Spring
• Hibernate Framework (integration layer and Web MVC)

• Expert knowledge of computer science, with strong competencies in data structures, algorithms,

  and software design.

• Strong understanding of end-to-end architectures and development frameworks; knowledge

  across tiers in a multi-tier cloud environment including load balancers, web servers, application

  containers, data stores, and distributed caches.

• Minimum 6 years of experience with deep technical knowledge and hands on skills in Java.

• Has worked extensively on caching technologies such as Redis, memcache.

• Should be strong with Data Strcutures, Algorithms & OOPs concepts.

• Worked on NoSQL databases such as MongoDb.

• Designed and developed highly scalable multi-threaded large scale distributed systems.

• Well versed with services and micro-services architecture.

• • Usage of containers, virtual machine systems, cloud computing.