We are seeking a highly skilled and experienced Director of Growth to lead our company's growth initiatives and drive measurable results across various marketing channels. The ideal candidate will have a proven track record in performance marketing. Experience in brand building & influencer marketing is a huge plus.
As the Director of Growth, you will be responsible for developing and executing strategies to acquire paid customers and improve ROAS to maximize revenue growth across multiple channels.
About the product which needs to be sold:
- English proficiency is an aspiration for the majority of the Indian population, yet access to quality English learning resources remains limited.
- Our spoken English product aims to address this gap by offering a 24/7 AI tutor accessible to anyone with a mobile device at an extremely affordable price.
- This is an affordable offering (<Rs.5000 ticket size) targeting the masses.
- This product has the potential to transform the lives of hundreds of millions of people by granting them access to a top-notch English tutor.
Desired Previous Experience:
First-principled problem-solving experience across growth functions at fast-paced hyper growth startups.
At Supernova we sell affordable products to the masses, Experience selling to mainstream India and not just the top 5% is preferred.
Ours is also a low LTV product (<10k LTV) so we need our CACs to be at Rs.1000 or so, which is where we are today. So knowing how to target the masses and get conversions at low CACs and good ROAS is preferred.
Experience in handling performance marketing channels - Facebook Ads, Google Ads, etc., preferably in an Edtech startup.
Experience in working with influencers and running high quality influencer marketing campaigns for brand building and acquisition will be preferred, though not mandatory.
Experience in developing content and content marketing strategies to build a brand and get leads via social media channels like Facebook, Instagram, LinkedIn and others to drive growth.
Experience with brand building: Linked in posts of founders, Product videos to create excitement will be preferred, though not mandatory.
Familiarity with Whatsapp-based growth strategies and funnels will be preferred, though not mandatory.
Experience in offline marketing and working with tier 2 & 3 consumers will be preferred, though not mandatory.
Roles and Responsibilities:
Develop and execute a comprehensive growth strategy:
Collaborate with the executive team to define growth goals and objectives.
Identify key performance marketing channels, including Facebook Ads, Google Ads, and others, to drive customer acquisition and revenue growth.
Create and implement data-driven strategies to optimize campaign performance, conversion rates, and return on investment (ROI).
Performance marketing and advertising:
Oversee and manage all performance marketing channels, including Facebook Ads and Google Ads, to drive targeted traffic, conversions, and revenue growth.
Develop and implement A/B testing strategies to optimize campaign performance and improve key metrics such as click-through rates (CTR), cost per acquisition (CPA), and return on ad spend (ROAS).
Analyse campaign data, generate insights, and provide recommendations for ongoing optimization and improvement.
Brand building and positioning:
Develop and execute brand-building strategies to enhance brand awareness, perception, and customer loyalty.
Work closely with the marketing and creative teams to ensure brand consistency across all touch points, including advertising campaigns, social media channels, and content marketing initiatives.
Monitor industry trends, market competition, and customer preferences to inform brand positioning and differentiation strategies.
Influencer marketing and partnerships:
Identify and collaborate with relevant influencers, bloggers, and industry partners to drive brand awareness, reach new audiences, and generate meaningful engagement.
Develop and manage influencer marketing campaigns, including negotiation, contract management, and performance tracking.
Track and analyse the effectiveness of influencer campaigns and partnerships, making data-driven decisions for future collaborations.
Social media management: (Not mandatory but a good to have)
Oversee the company's social media presence across various platforms, including content strategy, community management, and engagement.
Monitor social media performance, analyze metrics, and generate insights to optimize content strategy and drive engagement and growth.
Stay up-to-date with social media trends, platform updates, and emerging technologies to leverage new opportunities for growth.
KPIs:
Reducing Customer Acquisition Costs
Revenue Growth
User Growth
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Purpose
• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling
portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all
guidelines and regulatory requirements are followed.
• Ensuring that customers get world-class services and their needs are understood and met through
financial products that the Bank has to offer.
• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.
• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the
Audit & Compliance guidelines.
• Responsible for managing, training and motivating staff.
• All of the above parameters consistently met by the team of VRMs.
• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set
Job Responsibilities(JR) : 6 – 8 Areas
Business Achievement and Development for VRM & Team
• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams
• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.
o Meet value target for Liability Balances of the customers
o Ensure quality of sourcing is maintained and depletion rates are controlled.
o Ensure that Salary credits reach or exceed the expect Salary Credit targets
• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.
• Also, Team Manager has to ensure seamless servicing of customers.
• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.
• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)
• Ensure that there is cross sell to the customer on asset products as offered by the Bank.
• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.
• Income to be generated at a customer level.
• Ensure that cross sell targets on Third Party Products is met for the Unit
• Ensure Staff are trained on product knowledge and requisite certifications
• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.
• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same
• Managing and monitoring performance of all the sales resources
o Productivity of Liability and Non Liability sales staff
• Attrition control of customers
o Includes persuading the customer to continue and if required renew FD’s
§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite
o Ensure that the marketing analytics list on possible attrite, is called and retained
• Ensure that there is no revenue leakage
Customer Service / Customer engagement
• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation
of the interaction plan.
• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined
objectives for customer contacts.
• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /
needs. This is measured iva call evaluations and Sup
Reviews
• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.
• Ensure VRMs make regular contact with customers for service as well as business updates.
• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT
o Monitor all complaints received and ensure that they are closed within TAT
o Improve customer communication on closures
o Check with customers if the process of complaint has been managed well
o Ensure no escalations happen
o Preventive complaint management
o Asking for feedback from customers, who are not complaining
o Discussing with staff the importance of getting feedback from customers on a regular basis
• Periodic review of customer base i.e. Contactibility,
Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve
the product penetration & profitability of the customer to become a Primary Banker for the customer.
• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.
• Monitoring implementation of Sales Process.
Business Generation / Sales Tracking
• Track business generation and income for each VRM in the team on a daily basis, and take due steps.
• Review leads generated by each VRM and ensure real time lead status availability.
• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.
• Tracking and highlighting possible customer issues on account of improper lead management.
Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.
• Check profiling done by the VRM to ascertain effectiveness.
• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.
• Demonstrate “how”.
• 220 Sup Reviews per month
Operations
• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.
o Lead file maintained by VRMs
o Requests captured by VRMs
o CRM Interaction
• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.
• Handling queries of VRMs on floor and provide resolution.
• Ensure timely responses to customers through call out/ e-mail as applicable.
• Handle 1st level escalations and ensure satisfactory resolution to the grievances.
• Ensure judicious utilization of financial and non- financial authority.
• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.
Audit and Service Quality
• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management
• Monthly / Periodic Verification of Auditable items.
• Review of CRM Interactions & Lead Quality
MIS - Reporting and Analysis :
• Ensure timely and accurate updates of all portfolio
performance parameters.
• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.
Staff Management
• Ensure that all VRMs are adequately trained on the
Products of the bank and sales process
• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)
• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance
• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.
• Ensure that all VRMs are sent for class room training on a regular basis
• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.
Java
Spring Boot-
Design systems independently with minimal interaction from the architects
-
Lead a team of software developers to implement systems
-
Continuously find ways to increase the quality of the code
-
Liaising with team members, management, and clients to ensure projects are completed to
standard.
-
Anticipates problems and future technical needs and takes necessary steps to address issues.
-
Enthusiastically follow industry trends and developments
-
Understands how various technology and tools work so that the team picks the right tool for the
job.
Requirements:
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Java
Javascript
React.js
Angular (2+)
AngularJS (1.x)Essential Responsibilities:
- Demonstrate an understanding of the Agile software development life cycle and distinguish the core inputs and outputs in each cycle.
- Work closely with your peers and keep engaging in a fast pace technical design and development team
- Execute in a fast pace delivery mode and focus on delivering tasks to meet monthly and quarterly digital product release goals
- Lead impact assessment and decisions related to technology choices, design / architectural considerations and implementation strategy
- Maintain code quality through best practices, unit testing and code quality automation
- Demonstrate the ability to make informed technology choices after due diligence and impact assessment
- Help in designing interfaces and information exchange between modules
- Articulate the need for scalability and understand the importance of improving quality through testing.
- Be an expert in writing code that meets standards and delivers the desired functionality using the technology selected for the project
- Drive design reviews, define interfaces between code modules, and apply existing technology to designs
- Be an expert in assessing application performance and optimizing/improving it through design and best coding practices
Qualifications/Requirements:
- Minimum Bachelor's Degree in Computer Science, Computer Engineering or in "STEM" Majors (Science, Technology, Engineering, and Math)
- 6+ years of experience in Full Stack Software Development within the enterprise or software services domain
Desired Skills:
- Expertise in full stack software development and awareness of 12 Factor software patterns
- Experience and knowledge of patterns and anti-patterns of microservices-based architecture design
- Experience developing and deploying applications on cloud (Azure, AWS, or GCP), on-premise, and hybrid-based architectures
- Mid-Level to Expert within one or more of the following UI development JavaScript: Client-Side HTML5 jQuery, jQuery UI, Knockout.js,
- Polymer, AngularJS, ReactJS, Bootstrap
- Mid-Level to Expert within one or more of the back-end development languages: .NET, Java, Python, or Scala
- Very solid API skills (e.g. Express.js/Node.js, GraphQL/Relay, Flask, Jersey, Java Spring REST or WebApi2)
- Skilled in use of Java, Kafka, and Spark streaming technologies
- Experience with containerization technologies such as Rancher, Kubernetes, Docker and Helm
- Hands-on experience in data storage environments of many types (RDMS, NoSQL, HDFS, etc.)
- Knowledge of GitLab, Jenkins and Artifactory
- Solid foundation in data structures, algorithms, and OO Design with rock-solid programming skills
- Security: Identity Management and Access, application security and static code analysis
- Proven success working in and promoting a rapidly changing, collaborative, and iterative product development environment
- Strong interpersonal skills, analytical skills, combined with intellectual curiosity, and a desire and ability to "get things done" are essential
- Agile Scrum development experience
- Added advantage to those having experience in multi-tenant SaaS Platform and Developers' Portal development
Role - SEO Executive
About Company -
Our client is a Tech Based Platform for freelance Photographer, Videographers, Food stylist and Cinematographer. Founded by alumni of IIM Bangalore. They are operational in about 100 Cities and 28 Countries. Leader in Food and Real Estate Photography. Done about 7000+ projects across the Globe.
Job description -
1. Implementing and developing SEO strategies
2. Researching the competitors, both on-site and off-site
3. Performing keyword research for content
4. Writing engaging SEO content along with the content
5. Optimizing content regularly on the website
6. Maintaining the website on a regular basis
7. Developing and implementing link-building strategies
8. Collaborating with the digital marketing team
9. Analyzing the website using the analytical tool
10. Proposing changes in the website content.
Minimum experience - 1 year
JavaRequirements:
6+ year of working experience .
Strong understanding of web fundamentals
Deeply technical with a track record of successful delivery.
Manage daily/weekly scrums.
Lead technical strategy and implementation for various team initiatives with an alignment with project / client expectations
Proven record of building project from scratch.
An entrepreneurial spirit combined with strong program and project management skills.
Excellent written and verbal communication skills with the ability to present complex plans and designs.
Excellent judgment, organizational, and problem-solving skills.
Excellent design and architecture knowledge.
Data-driven decision making.
Leadership
Data AnalyticsJob description
Day-to-day responsibilities include:
1. Understanding the product offerings and managing new deliverables
2. Working on product planning and its complete roadmap, including UI/UX
3. Collaborating with FynTune's stakeholders, including both the management and their clients who utilize FynTune's technology solutions, such as insurance companies, aggregators, and financial enterprises, to plan projects effectively
4. Working along with the QA team on product logic and product validations
5. Working along with the technology team on product development
6. Working with the project team & supporting them on product deliveries
7. Coordinating with stakeholders (internal & external) for the smooth delivery of the overall project
8. Understanding the requirements of clients on the project front and getting the deliveries from FynTune's technology and product team
Who can apply
Only those candidates can apply who:
1. are available for fulltime (in-office)
2. who are graduates and freshers.
3. Should have relevant skills and interests.
Role: Product Manager
Industry Type: IT Services & Consulting
Department: Product Management
Employment Type: Full Time, Permanent
Role Category: Product Management - Technology
Education
UG: Any Graduate
POSITION: SAP IN OIL & GAS
CSA - U2VCYT & U2VCYV
Relevant years of Experience: 6- 8 years of experience in IS Oil
NP- IMMEDIATE JOINER
WORK FROM OFFICE / REMOTE
LOCATION: PAN INDIA
Mandatory Skills for screening:-Good in configuration/ blueprinting/ understanding the process flow in SAP IS OIL & GAS downstream scenario mapping.
Good to have (Not Mandatory): ABAP debugging
Detailed Job Description: The candidate should have 6 to 8 yrs of SAP IS Oil experience and worked on at least two implementation projects. Should be very conversant with Oil downstream processes. Capable of taking part in blueprinting workshops with clients and ready to work hands-on in Configuration, Integration testing, UAT etc. Should also know the SAP Logistics area.
What you’ll do
Roles and Responsibilities
- Manage large amounts of incoming phone calls, Identify and assess customers needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid, and complete information by using the right methods.
- Meet customer service team call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures, guidelines and policies.
Qualifying Criteria
- 6 Months to 1 Year of Past experience in customer success roles in international BPOs.
- Fluent in English.
- Strong phone handling skills.
- Ability to multitask.
- Prioritise and Manage time effectively.
- Academics - Minimum Graduate
- Age - 20 to 25 years
About UniAcco
UniAcco is an initiative by Adventum Offshore. UniAcco is a global student accommodation platform for students actively looking to study and stay in the UK. We are a cross-border platform and one-stop solution where students can compare, consult, and choose their accommodation from several verified properties, simply and securely. By providing concierge services to premium customers to ensure them the best hassle-free experience abroad.
JavascriptReact.js
PostgreSQLYojito is looking for motivated self-driven full stack engineer who can lead internal modules on his own. This role is for founding team member so deserving candidate will have lot of opportunities to grow into bigger roles and carry bigger responsibilities.
Aptitude Desired
- Self Driven, Open to learning on the job
- Comfortable in fast moving environment, ready to break and fix things quickly
- Focus on getting shit done
Experience Required
- At least 1 year of Professional experience
- Must have worked and delivered application which is running in production
- Experience in Managing production application
Skills Required
- Core Java
- Javascript - Sound knowledge of Javascript Eco-system
- ReactJS
- PostgreSQL and Basic Database Administration
- AWS Cloud - EC2, Lambda, Cognito
- Basic Shell Scripting and OS Administration
Amazon Web Services (AWS)- Expertise in Infrastructure & Application design & architecture
- Expertise in AWS, OS & networking
- Having good exposure on Infra & Application security
- Expertise in Python, Shell scripting
- Proficient with Devops tools Terraform, Jenkins, Ansible, Docker, GIT
- Solid background in systems engineering and operations
- Strong in Devops methodologies and processes
- Strong in CI/CD pipeline & SDLC.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon