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Welcome to Growing Stars Consulting, where your professional journey meets limitless possibilities. Unleash your potential with tailored services that elevate your career, offering opportunities to earn, work, and play in vibrant global destinations. As a premier IT, Non-IT, and BPO Services firm rooted in India, our headquarters in Aligarh spearhead a vision to be a world-class staffing services provider. At Growing Stars Consulting, we are driven by India Recruitment professionals dedicated to managing clients and shaping careers with a global touch.
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Role Description
This is a full-time on-site role for a Process Associate at Growing Stars Consulting in Jaipur. The Process Associate will be responsible for tasks related to analytical processes, customer service, communication, finance, and business process outsourcing (BPO).
Qualifications
- Analytical Skills, Finance, and Business Process Outsourcing (BPO) skills
- Customer Service and Communication skills
- Strong attention to detail and problem-solving abilities
- Ability to work efficiently in a team environment
- Experience in process improvement is a plus
- Bachelor's degree in Business Administration or related field
- Good knowledge of Facebook (App install & Lead Generation campaigns), Google Ads (Display, SEM & YouTube) and Email campaigns.
- Should be data driven & able to ideate copies, creatives and conceptualize campaigns.
- Experience to handle decent sized Digital budgets would be an added advantage.
- Proficiency in Keywords research and keywords competition Analysis
- Proficiency in creating reports using Google Sheets/Excel.
- The Digital Specialist will be tasked with analyzing user experience data, initiating digital projects, reporting on planned and current strategies, leading effective digital marketing strategies, and ensuring that projects are executed within budget.
- You will play a pivotal role in growing our business, customer base, and improving user experience.
- Brainstorm new and creative growth strategies
- Research on latest digital tools and interactive trends for effective digital marketing.
Ideal Candidate
- 2+ years of hands-on experience in managing digital marketing campaigns.
- Knowledge of Analytic tools like Google Analytics, etc.
- Proficient in Google sheets/Excel
- Familiarity with social media trends
- Excellent communication skills
- Creativity and commercial awareness
- Proven Experience of handling a team
Company description
About Company: We are a one-stop destination for all your online business requirements. Our services include Amazon and Flipkart Account Launch, Cataloguing, Account Management, Advertising Creation and Optimization, Brand Protection, Performance Management, Seller Reinstatement, and A+ Cataloguing (EBC).
Skills Required:
- Excellent communication skills.
- Strong interpersonal skills.
- Ability to understand client's needs and present solutions.
- Understanding of market and product.
- Need to do Cold Calling
- Must be self-driven, and motivated and should set his/her targets.
- Maintain relationships with clients by providing support, information, and guidance by researching and recommending new opportunities recommending profit and service improvements.
- Contributes to team effort by accomplishing related results as needed.
- To develop and implement the e-commerce strategy to maximize revenue and ensure the highest standard of customer service.
- Evaluate sales leads and connect with the market to identify leads. Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
Qualifications
- Bachelor's degree or equivalent experience
- 1 - 4 years prior industry-related business development experience
- Strong communication and interpersonal skills
- Proven knowledge and execution of successful development strategies
- Focused and goal-oriented
Key responsibilities:
- Plan and execute Web, SEO/SEM, Database Marketing, Email, Social media, and Advertising campaigns
- Design, Build, and maintain Social Media presence
- Measure and report performance of Digital marketing campaigns and assesses against goals (ROI and KPIs).
- Identify trends, insights and optimize approach based on the insights.
- Plan and execute periodic Content Calendar for Branding and Inbound lead acquisition
- Create landing pages and optimize user experience for Lead Acquisition
- Should be able to plan and execute Webinars, Seminars and Events
Skills:
- MBA or PGDM in Marketing
- 6+ years of experience in Digital Marketing for IT/ITES Services Industry
- Must have exposure in marketing of Digital Technologies and Services like Cloud, Analytics, APIs, Software Development & Channels
- Good to have experience in using HubSpot as Marketing Tool
- Must have excellent verbal and written Communication skills with exposure to Global Clients
- Co-ordinating in all offline marketing activities of the company
- Overall Management of sponsored or self-organized promotional events
- Ensuring Brand awareness and recall among all target groups
- Communicating all marketing related content via calls and emails to existing and prospective clients
- Co-ordinating marketing or branding related partnerships
- Spreading company brand via various print or other offline channels
We are trying to solve the problem of unemployment by skilling graduates in vernacular. At Learn4o, we love solving complex problems. The team comprises people with a solid background in impact startups. We move fast and ask a lot of ourselves and our people.
We are looking for the people who are passionate about creating impact and solving real hard problems of the society.
Why you should join our team- If you want to grow your career at a breakneck pace.
• If you like solving complex problems
• If you like bubbly environments with electrifying energy
Job Overview :
Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Telecaller, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service provided by the company.
In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and close the sales deal efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.
As an ideal candidate, you should be an excellent communicator along with convincing abilities. Great report writing skills, amazing negotiation skills, and phenomenal telephone etiquette are essential for this position.
If you are ready to take up these duties and responsibilities of Telecaller, then apply right away.
Responsibilities
• Answering phones and explaining the product and services offered by the company.
• Contacting existing customers as well as prospective customers using scripts.
• Obtaining customer information and other relevant data.
• Asking questions to the customer and understanding their specifications.
• Resolving queries and issues related to the products and services.
• Making recordings of all the sales phone calls and sales deals.
• Taking and processing product orders in a professional manner.
• Maintaining the database of the customers on a regular basis.
• Suggesting solutions based on customer’s needs and requirements.
Requirements
• High school diploma or equivalent.
• 2 years Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
• Professional certification sales and marketing will be an advantage.
• Great interpersonal skills.
• Exceptional oral and written communication skills.
• Strong organizational skills.
• Ability to work in a team or individually as and when required.
• Ability to manage and handle multiple tasks.
• Outstanding problem-solving skills.
• Exceptional attention to detail.
• Hard-working individual.
• Good time management abilities.
• Strong decision-making skills.
• Ability to tolerate stress and pressure.
- Striving to Meet or exceed Gross Operating Profit (GOP) and flow through Sales Goals.
- Maximizing Room Revenue and achieve Revenue Generating Index (RGI) and Revenue Per Available Room goals.
- Developing and monitoring the performance of financial and operational plans/ budgets and sales and marketing plans for the property that support the overall objectives of the Property.
- Controlling manpower for sales, services and expenses in all areas of operations.
- Managing day-to-day operations and assignments of the property.
- Planning and organizing work, Taking stock of available rooms and potential clientele, communicating goals, and scheduling/ assigning work.
- Complying with and advising staff of formal policies and procedures, identifying options and resolving issues.
- Achieving and maintaining Overall Satisfaction Score (OSS) goals - Overseeing the guest service function to ensure guest complaints are resolved appropriately, timely, and that appropriate service recovery gestures are made in order to ensure complete guest satisfaction.
- Ensuring that product quality standards are met in all areas of the property as it relates to the appearance, levels of maintenance and cleanliness; establishing and maintaining preventative maintenance programs to protect the physical assets of the hotel.
- Achieving productivity and quality goals.
- Ensuring the development and implementation of programs and events that foster a positive work environment, e.g., New Employee Orientation, employee recognition programs, harassment-free workplace training, etc.
- Establishing performance goals for employees including sales staff and providing regular feedback.
- Ensuring all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensuring a safe and secure environment for guests, employees, and hotel assets. Complying with all standards and statutory requirements.
- Developing and maintaining rapport with key clientele/ community contacts to better recall and be a visible presence in the desired customersegment/ community.
- Promoting team work and quality service through daily communication and coordination with all department.
- Following and completing any and all other tasks assigned to you by the management from time to time.
What you need to have:
- Hotel management preferred
- Preferably from the Sales background,
- Responsible to maximize Revenue and Profitability, maximise Occupancy
- Deliver better property performance by Superior Service and Product Quality, drive brand and value initiatives
- Develop People , Handled Banquets, organised Weddings, Operations, Marketing, Sales.
- Preferably females
Field Sales, Revenue 💵 - PagarBook
(Temporary fulltime)
About Pagarbook:
1. Employee Management at your Fingertips. PagarBook - India's Best Payroll
and Attendance
2. Management tool for Small & Medium Enterprises. Using PagarBook, a
business owner can maintain all the records of their employees digitally
and can get insights around the same.
3. PagarBook is free & easy to use employee management, work & payroll
management software app where you can manage all your staff and
employee’s attendance, record the work done by your staff and employees
and their salary, payments & advances can also be recorded in this app.
4. Sms & WhatsApp notification to employees and staff about payments,
bonuses, daily work, attendance & leaves.
5. The Sales would be done for premium desktop version of the application
6. Benefits of desktop application:
a. Better and Easier accessibility, also available on mobile web
b. Access to rich reports which gives you business knowledge, spend
c. Unlimited free upgrades for a year
About Sales team:
The field sales team at PagarBook is all about solving SME’s customer problems
and ensuring we deliver compelling value propositions.
On a typical day, the sales team:
● drives the adoption of a premium version of Pagarbook, sold at a
subscription fee per annum
● never-say-no attitude, and comes with a win-all attitude
● At the same time, a core ingredient of the DNA is customer empathy
● We should always ensure the customer is well informed of all the benefits of
the solution, before we close the sales.
Responsibilities and Duties of sales associate:
● You will pitch about PagarBook desktop solution on field to customers
● You will explain the benefits of PagarBook desktop solution to customers
○ Better and Easier accessibility, also available on mobile web
○ Access to rich reports which gives you business knowledge, spend
○ Unlimited free upgrades for a year
● The users can register on the desktop for a free trial for 7 days first
● Sales associate would convert the customer into a paid customer
Mandatory requirements:
● Having your own bike is a must
● Field sales experience is a must (telecom, FMCG and financial sales
experience adds more weightage)
● Local language knowledge in the city of operations is a must
● Graduation in any field is sufficient
Benefits:
● Fixed salary (~15-18k a month)
● Targets based incentives (extremely attractive)
● Petrol allowance ~upto INR 3,000 (on actual bills)
● Initial job posting would be for 3 months - based on good performance,
conversion to full time employment would be granted
Key Areas of Responsibility (KRAs):
● Onboarding of Customers
○ Meet 30 new clients a day (tracked)
○ Get free trial enabled for 20 clients a day
○ Get 3 sales (paid customers, 10% conversion) per day -
non-negotiable output
● Retaining customer accounts
○ While we build new businesses, cross-selling would be key
○ Customers should keep using PagarBook desktop beyond 30 days of
activation
● Grow customer basket size
○ Identify key SME clusters in the city and prepare an acquisition plan
○ Go aggressive and acquire
● Business acumen & key skills
○ Strong knowledge on PagarBook sales process, services and product
○ Local Market and competition knowledge and clear articulation of
PagarBook advantages
○ Strong negotiation and influencing skills to create win-win
○ Give continuous feedback to internal teams to improve our
customer service level
Finally, remember, you are the PagarBook brand ambassador on the ground! All
the best.
Requirements for field sales - Phase 1 (50):
● North:
○ Jaipur - 5 Associates
Delhi
NCR
Gurugram
Ludhiana
Punjab
Chandighar
Jammu and Kashmir
- Taking the ownership for this pulp sales to our esteemed B2B2C clients
- Connecting with potential clients and converting them into paying customers
- Working with clients to customise our pulp offering as per their needs.
- Developing a team for regional sales team for better client interaction.
- Exploring the possibilities for FMCG product marketing with the pulp.
- Identifying the demand in this sector and accordingly helping the company in defining the growth strategy.
- Creating a big impact in agro and food processing sector which is currently lagging in the country.
What you need to have:
- Understanding of pulp industry, experience in food processing or manufacturing sector
- Fast learner, good understanding of food industry
- Previous work experience in food industry will be advantageous
- Computer literate with hands on experience with basic Microsoft office and email communication.
- Looking for opportunity in agro / FMCG / Food processing sector
- Keen on giving a boost to a lagging sector
Graduate / Post Graduate in Management / Rural Management / Social Studies / Agriculture / Food Engn. / Food Technology / Horticulture & Agribusiness
Ideal Candidate for this position :
- The ideal candidate should be an enterprising person with fair exposure to government business / departments. The candidate should have prior exposure to deal with decision makers and should have the hunger for business.
- Prior experience in dealing with Civil Supplies, Consumer Affairs, Dairy, Agriculture Marketing departments will be an added advantage.
- Exposure to commodity trade in general. Exposure in pulses, sugar , oilseeds, F&V would be desirable
- Understanding of the commodity markets and its entire value chain across the commodity ecosystem
- Linkages with Agri commodity trade houses, export firms and Agri related corporates.
- Demonstrated ability to lead and coordinate effectively with a wide variety of stakeholders, including national and local government, trade, banks, community- based organizations, and the private sector
- Experience in networking with the various stakeholders in the government departments and agencies along with ability to influence the decision makers. Prior experience in bid / tendering process including record of accomplishment of successful wins. Should have handled projects worth a min of 10 Cr. plus.
- Ability to commercially manage (revenue collections) large projects within stipulated timelines is necessary for this position.
- Should have lead a team size of ten member’s direct reportees.
- Prior experience in managing technology intensive projects will be highly advantageous for the candidature.
Must Have: An unblemished track record for integrity and respect for fellow colleagues.
Job Responsibilities:
Revenue generation and collections as per the mutually agreed annual target for the said geography New account / business / vertical acquisition from various government departments Managing and building a high performance state team to deliver stunning results.
Skills Required:
1. Proficiency in written and spoken English, along with a presentable personality to represent the organization at
state level.
2. Exposure to technology and effective usage of the same in terms of web / app and tools.
3. Ability to write commercial proposals along with understanding of basic law.
4. Ability to prepare presentations using Microsoft Office Suite
5. Ownership for assigned responsibilities and organization frameworks
6. Ability to build and develop internal as well as client relationships