Role and Responsibility – Inside Sales Executive
• Act as relationship manager for the Paid customers of NoBroker.
• Build sustainable relationships and trust with customer accounts through open and
interactive communication.
• Identify and assess customers’ needs.
• Service customer in finding the right tenant / house as per the requirement of customer.
• Dial outbound and attend inbound calls of customer and leads.
• Use internal tools and methods to provide best possible service to the customer.
• Negotiate with leads on behalf of customer.
• Keep customer up-to date on the progress of his account.
• Follow communication procedures, guidelines and policies.
• Go extra mile to provide excellent customer service.
About NoBroker
About
NoBroker is a new and disruptive force in the Real Estate Industry. We’re a site that’s built to let you buy, sell, rent, find a PG or a flatmate WITHOUT paying any brokerage.
Our mission is to lead India’s real estate industry, towards an era of doing real estate transactions in a convenient and brokerage-free manner. We currently save our customers over 250 crores per year in brokerage. NoBroker was founded by alumni from IIT Bombay, IIT Kanpur & IIM Ahmedabad in March 2014 and have since served over 35 lakh customers. As a VC funded company, we’ve raised over 20M+ in a couple of rounds of funding. We’re a team of 350 people driven by passion, the passion to help you fulfil your housing requirement, without paying a hefty brokerage.
NoBroker has worked tirelessly to remove all information asymmetry caused by brokers. We also enable owners and tenants to interact with each other directly by using our technologically advanced platform. Our world-class services include-
1-Verified brokerage-free properties for buyers and tenants
2- Quick brokerage-free tenants & buyers for property owners
3-Benefit rich services including online rental agreement and dedicated relationship managers
Our app (70 lakhs+ downloads) and our website serve 4 cities at present – Bangalore, Mumbai, Pune and Chennai. Our rapid growth means that we will keep on expanding to more cities shortly.
Are you looking for huge work- independence, passionate peers, steep learning curve, meritocratic work culture, massive growth environment with loads of fun, best-in-class salary and ESOPs? Just apply to our jobs below :-)
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Responsibilities:
- Develop and implement digital marketing strategies to drive online traffic to the company website and generate leads/sales.
- Manage digital marketing campaigns across multiple channels, including but not limited to social media, email, SEO, SEM, and display advertising.
- Analyze digital data metrics and campaign performance to optimize strategies and improve ROI.
- Collaborate with internal teams (such as design, content, and sales) to create compelling digital content aligned with marketing goals.
- Stay up-to-date with the latest trends and best practices in digital marketing and implement innovative strategies to stay ahead of the competition.
- Manage and maintain the company's social media presence, including content creation, community engagement, and customer service.
- Monitor and respond to online reviews and feedback on various platforms to maintain brand reputation.
- Utilize marketing automation tools and CRM systems to streamline processes and improve efficiency.
Requirements:
- Proven experience in digital marketing, with a strong understanding of digital marketing concepts and best practices.
- Proficiency in digital marketing tools and platforms, such as Google Analytics, Google AdWords, social media management tools (e.g., Hootsuite, Buffer), and email marketing software (e.g., Mailchimp, HubSpot).
- Strong analytical skills and the ability to interpret data and metrics to drive informed decisions.
- Excellent written and verbal communication skills, with the ability to create engaging content for various digital channels.
- Creative thinking and problem-solving skills, with a results-oriented mindset.
- Ability to work independently and as part of a team in a fast-paced environment.
- Certifications in digital marketing (e.g., Google Ads certification, HubSpot certification) are a plus.
Responsibilities:
- Delivering projects on time based on roadmap requirements
- Overriding technical architecture of the product
- Managing the Development Team including workloads, setting and managing targets, mentoring and training members of the team
- Writing technical specifications and managing projects through to completion
- Implementing and reviewing all development processes (coding standards, code review, code complexity)
- Identifying and resolving issues within the product
- Implementing and managing suitable monitoring systems for production platforms
- Monitoring costs across the AWS platform
Requirements:
- Be highly experienced in the following technologies: Java, Node Js, Typescript, React, SQL
- Show preferable experience in Android development, Kotlin, Mongo DB, MQTT
- Demonstrate fluent English speaking, reading, writing
- Excellent communication skills
- Have previous AWS Cloud experience
- Have experience in leading a Development Team, mentoring and training colleagues
- Demonstrate experience in managing projects through an agile environment, ideally Jira or Azure Devops
About Shankar Mahadevan Academy
Founded by Indian singer-composer Shankar Mahadevan, this 11-year old music academy has pioneered online music education for Indian music. Shankar Mahadevan Academy has brought music to over 10,000 students in over 88 countries with more than 3,00,000 virtual classes. With its mission “Joy of Music”, the Academy has also brought music to the underprivileged and the underserved with its various non-profit initiatives.
Website: www.shankarmahadevanacademy.com
Shankar Mahadevan Academy is inviting passionate growth and outreach professionals to join our Admissions team.
At Shankar Mahadevan Academy you will be a part of a dynamic and entrepreneurial team that works at the crossroads of arts, education and technology. Your career at Shankar Mahadevan Academy will contribute to spreading music and Indian arts, while you get an opportunity to learn all aspects of growing an online business for a globally recognised brand.
The ideal candidate will have strong spoken and written communication skills, have 6 months - 3 years of experience with B2C sales, and be able to handle 70-80 cold calls per day.
About the role
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- Work location: Located off MG Road, Easy access to Trinity Circle Metro Station
- Work from Office only, no work from home/ Hybrid model
- Benefits: Health Insurance and PF cover
- We follow a culture of fun, engagement and growth with emphasis on work-life balance and healthy living. You also get fruits, activities every week, regular team outings and learning opportunities
Goals / What you will do
- Acquire new customers by handling inbound and outbound calls, and walk-in inquiries
- Actively generate leads and seek out new sales opportunities through cold calling, networking and social media
- Possess a strong understanding of our products, and showcase our value to our customers in the form of counseling
- Gather market and student information and provide feedback on buying trends and competitive advantages
- Representing SMA at trade exhibitions, events and demonstrations
Skills required / Must-haves for the role
- 6 months to 3 years of work experience in B2C sales
- Good spoken and written communication in English with good listening skills
- Team player who likes to work with like-minded people
- Good at objection handling and sales closure
- Multi-language skills added advantage
- Willing to pick up new skills
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