Qrata

Key Areas of Responsibility:

● Growth

○ Consumer:

■ Understand the core consumer needs, and collaborate with product and design to build the right consumer experience and optimise conversion funnels.

■ Lead the development and execution of comprehensive growth strategies, focusing on user acquisition, activation, and retention.

■ Oversee and optimise performance marketing channels, including paid advertising, SEO, SEM, and partnerships.

■ Utilise data analytics to identify trends, insights, and areas for improvement in the user journey.

■ Develop and implement strategies to increase customer retention and lifetime value.

○ Partnerships

■ Define the partnerships and spiritual leader outreach strategy to align with the consumer need and company vision.

■ Build a high quality curated leader community by developing a deep understanding of the ecosystem and nurturing leader relationships.

■ Work closely with the content team to align leader onboarding strategy with the overall content strategy.

● Strategic Support:

○ Collaborate closely with the founding team to drive and execute key strategic initiatives.

○ Conduct market research, prepare reports, and provide insights to support decision-making.

● Problem Solving:

● Anticipate challenges and proactively identify solutions to address them.

● Assist in resolving operational issues and roadblocks.

Qualifications

● Bachelor's degree in Engineering; MBA is a plus.

● Previous experience in a Product or Chief of Staff or similar role, preferably in a startup environment.

● Exceptional organisational and project management skills.

● Ability to work independently and collaboratively in a fast-paced environment.

● Flexibility and adaptability to handle evolving responsibilities.

Job Description

We are looking for a passionate Search Specialist Backend Engineer to join our team. This role will focus on improving and optimizing our search capabilities to enhance user experience, scalability, and relevancy.

Location - Bangalore

Designation - Senior Software engineer - Search Specialist

Responsibilities:

● Design, develop, and maintain the search application, ensuring performance, and scalability.

● Collaborate with cross-functional teams to define and implement search features and improvements.

● Ensure search results are relevant by employing techniques like ranking, personalization, and recommendation.

● Work on complex problems related to search algorithms, data structures, and distributed systems.

● Implement logging, metrics, and monitoring for search services.

● Optimize search by tuning the underlying algorithms, experimenting with new techniques, and leveraging tools like Elasticsearch, Solr, etc.

● Maintain and improve existing search functionalities while ensuring backward compatibility.

● Stay updated with the latest advancements in search technology and industry best practices.

Basic Qualifications:

● Bachelor's or Master's degree in Computer Science, Information Systems, or a related field.

● Experience with search engines like Elasticsearch, Solr, or similar technologies.

● Solid understanding of algorithms, data structures, and distributed systems.

● Proficiency in Python and Django.

● Familiarity with RESTful APIs and backend services.

● Preferred Qualifications:

● Experience with natural language processing (NLP) or machine learning as applied to search.

● Knowledge of various search relevance techniques and ranking algorithms.

● Experience in a cloud environment (e.g., AWS, Google Cloud, Azure). ● Familiarity with containerization technologies such as Docker and Kubernetes.

● Strong analytical and debugging skills. Personal Attributes:

● Strong communication skills and ability to collaborate effectively in a team setting.

● A keen interest in improving user experience through search.

● Proactive, self-motivated, and able to work in a fast-paced environment

RESPONSIBILITIES

● Responsible for communicating with customers from a collections stand-point

● Omni channel communication such as Email, SMS, Tele Calling etc.

● Contact clients and discuss their overdue payments in a friendly manner, and proactively propose solutions based on defined SOPs

● Monitor accounts on a daily basis

● Identify outstanding account receivables

● Collaborating on debt collection efforts with Finance, Sales, and the Legal team.

● Investigate historical data for debts and bills

● Developing debt collection strategies and plans

● Take actions in order to encourage timely payments

● Process payments and refunds

● Resolve billing issues ● Ensure compliance to all federal and local regulations for collection process

● Update account status records

REQUIREMENTS

● Bachelor’s Degree in Finance, Business or related field

● 3-6 years of relevant experience

● Experience working in the collections team for consumer credit products such as Credit Card, Personal Loan, Education Loan, 2W and 4W, Home Loan, etc.

● Excellent knowledge of various collection techniques

● Experience in developing and enacting debt recovery plans and strategies to prevent losses

● Knowledge of MS Office, Data Interpretation, databases, and alternate mode of collections

● Excellent communication and interpersonal skills

● Demonstrated experience of being empathetic with customers

● Problem-solving and critical-thinking skill

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

Responsibilities;

● Analyze financial data related to loan requests.

● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.

● Record loan denials and specific basis for declining application.

● Monitor and report noncompliance with loan covenants.

● Maintain client relationships and provide superior customer service.

● Assist with technical underwriting issues and questions.

● Review loan documentation and vendor reports to identify signs of fraudulent activity.

● Develop and implement underwriting policies and procedures

We are seeking an experienced Content Writer with 3-5 years of experience to join our marketing team. The ideal candidate will be responsible for creating compelling and informative long-form articles that will be used in our marketing campaigns for a B2B payment platform. The content writer will work closely with the marketing team to create engaging and high-quality content that targets our target audience.

Responsibilities:

• Write high-quality, long-form articles for our B2B fintech payment platform that will be used inmarketing campaigns
• Conduct research on relevant topics and stay up-to-date with industry news and trends
• Collaborate with the marketing team to ensure all content is aligned with our brand
• messaging and target audience
• Write clear, concise, and engaging content that conveys complex ideas in a simplified
• manner
• Optimize content for SEO and ensure all articles are formatted properly
• Edit and proofread all content before publication
• Ensure all content is delivered on time and meets our high-quality standards
• Requirements:
• Bachelor's degree in English, Journalism, Communications, or related field
• 3-5 years of experience as a Technical Finance Content Writer, from a B2B fintech platform
• Exceptional writing and editing skills, with a keen eye for detail
• Experience with SEO optimization and content formatting
• Strong research skills and ability to synthesize information from multiple sources
• Ability to work independently and manage multiple projects simultaneously
• Excellent communication skills and ability to collaborate with cross-functional teams
• Strong work ethic and commitment to meeting deadlines

Job Summary:

The company is seeking a highly motivated individual to join our growing team. The ideal candidate will play a pivotal role in scaling our business by closing deals, generating leads, and managing strategic partnerships. This role offers the unique opportunity to work closely with a visionary entrepreneur and shape the future of community-building in the digital space.

Key Responsibilities:

Sales and Deal Closure:

-Identify and target potential clients in the US and India who can benefit from the company's SDKs and community-building solutions.

-Build and maintain a strong sales pipeline, track leads, and convert opportunities into profitable deals.

-Negotiate contracts and agreements to secure new business partnerships.

Lead Generation:

-Implement a comprehensive lead generation strategy, including outbound prospecting, networking, and leveraging industry events.

-Collaborate with marketing to create and optimize lead-generation campaigns.

Partnership Management:

-Identify and cultivate strategic partnerships with other companies and platforms to enhance the company's offerings.

-Manage and nurture existing partnerships to drive mutual growth and success.

-Collaborate with cross-functional teams to ensure the successful execution of partnership initiatives.

Qualifications:

-2+ years of proven experience in business development, sales, or related roles in SaaS/PaaS/AI industry

-Previous entrepreneurial experience is highly desirable

-Strong negotiation and communication skills

Roles and Responsibilities:

● Design, architect, and drive implementation of entire products and key engineering features

● Plan and track the development and release schedules, and provide visible leadership in crisis

● Establish and follow best practices, including coding standards and technical task management

● Involve in the end-to-end architecture design and implementation

● Deal with a dynamic project or feature with changing requirements

● Recruit, motivate and develop a superior team, establish a clear definition of functional excellence and create a culture based on those practices

Experience and Skills you MUST have:

● Web application development and micro-services architecture using JavaScript, Python, and JavaScript libraries and ReactJs and other web technologies - HTML, CSS, and JS

● Experience with RDBMS or NoSQL Database technologies like MySQL, MongoDB, PostgreSQL, ElasticSearch, and Redis

● End to end deployment and DevOps using - Kubernetes, Docker, GCP Stack

● Knowledge of Jenkins, Prometheus, New Relic, and other tools

● Experience implementing testing platforms and unit tests

● Rock solid at working with third-party dependencies and debugging dependency conflict

Qualifications:

1. Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
2. Minimum of 2 years of professional experience in Android application development.
3. Proficient in Java or Kotlin programming languages.
4. Experience with Android Studio and version control systems (e.g., Git).
5. Knowledge of RESTful APIs and integration with backend services.
6. Solid understanding of Android UI/UX design principles.
7. Familiarity with cloud services and mobile app security best practices.
8. Strong problem-solving and debugging skills.
9. Excellent communication and collaboration skills.

Key Responsibilities:

1. Collaborate with product managers, designers, and stakeholders to comprehend project requirements and translate them into technical specifications.
2. Develop, test, and maintain high-quality Android applications with a focus on user experience.
3. Collaborate closely with the backend development team to integrate mobile applications with server-side logic.
4. Stay abreast of the latest industry trends, best practices, and emerging technologies in mobile application development.
5. Optimize application performance, ensuring responsiveness across various devices.
6. Assist in defining and implementing new features, working collaboratively within cross-functional teams.
7. Conduct code reviews and provide constructive feedback to maintain code quality.

Note - Looking for folks from Tier1 or Tier 2 colleges !

Responsibilities:

• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.

• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.

• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.

• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.

• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.

• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.

Requirements:

• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.

• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.

• Familiarity with SaaS concepts and architecture.

• Experience with API design and development, including RESTful APIs.

• Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.

• Experience with version control systems, such as Git.

• Strong problem-solving and analytical skills, with keen attention to detail.

• Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.

• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory