Qrata Careers

Social Media Marketer
Job Title: Senior Social Media Marketer

Experience: 3+ years dominating in social media marketing. Bonus points if you've crushed it
in the US beauty and wellness scene!

Responsibilities:
● Craft a killer social media strategy to capture customers like a boss
● Plan and execute epic organic and inorganic campaigns that leave a lasting
impression
● Build a massive social media following and foster a tight-knit community of brand
enthusiasts
● Collaborate with top influencers and other rad brands to create off-the-hook
campaigns
● Stay ahead of the game by constantly monitoring and analyzing campaign success
and making tweaks for maximum impact
● Keep your pulse on the latest social media trends and innovations so your
campaigns always stay fresh
● Work with a dream team of cross-functional rockstars to integrate social media into
the overall marketing strategy


Requirements:
● A proven track record of launching successful social media campaigns
● A deep understanding of the unique capabilities of each social media platform
● Excellent communication skills and the ability to slay a presentation
● An endless well of creativity and the ability to bring your wildest social media visions
to life
● Experience using social media analytics to measure success and optimize
campaigns
● A passion for working with influencers and partners to create truly epic campaigns
● The ability to thrive in a fast-paced, dynamic environment
If you're a Senior Social Media Guru with a killer instinct for capturing customers, we want to
hear from you

What you’ll be doing

• Lead the development of our platform’s front end.
• Work with the product and design teams along with the founders to build new product features from start to finish: through conception, research, implementation, and maintenance.
• Work closely with founders and internal/external stakeholders to build products, tools, and services from scratch and deliver high-quality software solutions.
• You'll leverage your frontend knowledge to help improve performance and reliability, and polish existing features.
• Share your technical expertise to help the team make thoughtful and scalable design decisions and identify performance bottlenecks to troubleshoot quickly.
• Manage product development priorities, deadlines, and deliverables.
• Ensure high-performant and responsive web applications and websites.

Skills & Qualities we’re looking for

 

• Bachelor’s/Master’s degree in Computer Science (or equivalent experience).
• 2-4 years of experience as a frontend developer (rare exceptions for highly skilled developers) at a fast-paced, preferably early / growth stage start-up.
• You're familiar with HTML, CSS, Javascript, and a React-like UI framework.
• Knowledge of codebases and version control systems (Git).
• You have experience debugging performance issues with UI in modern browsers across multiple platforms.
• Well-versed with SQL database design & RDBMS concepts.
• Strong arithmetic reasoning, logical and analytical thinking skills.
• Strong knowledge of code quality maintenance and performance analysis.

What you’ll be doing

• Lead the development of our across all phases of software and web development including ideation, prototyping, design, production, and maintenance.
• Work closely with founders and internal/external stakeholders to build products, tools, and services from scratch and deliver high-quality software solutions.
• Be actively involved in requirements gathering, customer interviews and the creation of robust product solutions.
• Brainstorm and lay the foundations of the technology and architectural roadmap as well as the development processes.
• Share your technical expertise to help the team make thoughtful and scalable design decisions and identify performance bottlenecks to troubleshoot quickly.
• Manage product development priorities, deadlines, and deliverables.
• Hire and manage a small team of engineers (internal/outsourced).
• Ensure high-performant and responsive web applications and websites.

Skills & Qualities we’re looking for

 

• Bachelor’s/Master’s degree in Computer Science (or equivalent experience).
• 4-7 years of experience as a full-stack developer (rare exceptions for highly skilled developers) at a fast-paced, preferably early / growth stage start-up.
• Proficient with frontend technologies - HTML, CSS, JavaScript & ReactJS/VueJS.
• Proficient with backend technologies - Java/NodeJs/Golang/Python/Ruby.
• Hands-on experience working with any cloud AWS/GCP/Azure/DigitalOcean.
• Knowledge of codebases and version control systems (Git).
• Well-versed with SQL database design & RDBMS concepts.
• Strong arithmetic reasoning, logical and analytical thinking skills.
• Strong knowledge of code quality maintenance and performance analysis.

• School sales : Primary responsibility is to sell to schools and bring them onboard o Tie up with schools and onboard them so that we can offer the the comapny plan to the parents in the school
  • Negotiate and get into commercial agreements with schools o Upsell our other payment products in the schools

 

• Stakeholder Management in Schools:
  • Enable the company to liaison with the schools tied up with, for close to everything from meeting the parents, doing events etc.
  • Forge a strong relationship with the school management and principal and be their first port of call on anything to do with finances
• Team Building- Build a high quality sales team and lead it in that city

           

           

 

🔎 What are we looking for?

• Self-starter with a high sense of ownership → Comfortable to work with minimal supervision and do sales independently
• Ability to drive sales and closures → Have the capability to do standalone meetings with school management and drive closures
• Hungry to learn and grow → Passion to learn & be a better version of oneself; motivated to succeed
• Bias for action → Have the temperament to experiment and execute in uncertainty
• Hustler → Ability to generate resources to solve a problem
• Intellectual honesty → Always seeking and presenting truth irrespective of personal POV or beliefs
• Mission-oriented → Deeply care about delivering value and making an impact on customer’s lives

• 3+ years of doing b2b sales
• Entrepreneurial mindset - the ability to be able to crack school deals independently and work to get tangible results without too much handholding
• Willingness to be on the ground most of the time and doing field sales
• Relevant experience of selling to schools is desirable but not a requirement

• Becoming a part of the early core team
• Competitive salary plus ESOPs
• Work with colleagues from strong backgrounds & hungry to succeed
• Opportunity to interact with and learn from high-pedigree investors & mentors - o VCs: Elevation Capital (erstwhile SAIF Partners), Matrix Partners
• o Select angel investors: Kunal Shah, Nithin Kamat, Amit Ranjan 

Front-End Developer Job Description

We are looking for programmers with a keen eye for design for the position of a frontend developer. Front-end developers are responsible for ensuring the alignment of web design and user experience requirements, optimizing web pages for maximum efficiency, and maintaining brand consistency across all web pages, among other duties. Front-end developers are required to work in teams alongside product managers, back-end developers and graphic designers to ensure all elements of web creation are consistent. This requires excellent communication and interpersonal skills.

Front-End Developer Responsibilities:

Determining and creating scalable structure and design of web pages.

Building and maintaining reusable code for future use.

Ensuring web design is optimized for smartphones.

Optimizing web pages for maximum speed and scalability.

Actively participate in design and code reviews to build robust applications

and prototypes

Striking a balance between functional and aesthetic design.

Troubleshooting and debugging existing applications.

Following standard predefined design guidelines.

Delivering assigned tasks on time.

 

Front-End Developer Requirements:

Proficiency in HTML, CSS, and JavaScript. And knowledge of JavaScript frameworks such as ReactJS, and VueJS.

Knowledge of typescript, es-lint, webpack and bundling of applications.

Familiarity with CSS frameworks such as CSS, less.

Experience with responsive and adaptive design.

Degree in B. Sc (IT or CS), BCA, MCA, MSc, BE, ME

Knowledge of agile development methodology.

Good problem-solving and interpersonal skills.

Excellent verbal communication skills.

Responsibilities
1. Lead a team of associates who are the first point of contact for members - identify, understand and resolve customer queries via chat support / email or call if necessary.
2. Foster cross-functional relationships with internal stakeholders and devise methods for improvement of overall customer experience
3. Work on process/workflow design to ensure root cause resolution of frequent customer queries. Develop service procedures, policies and standards
4. Record and document all relevant user feedback
5. Manage escalations. Take ownership of customers' issues and follow problems through to resolution.
6. Manage rotational shifts to ensure great 24/7 customer support (8-hour shifts | 6 days working | Weekday off)
7. Own customer satisfaction targets and resolve all user queries within specified timelines
8. Scale our processes, services, and systems playbook
9. Recruit, mentor and develop customer service agents and nurture an
environment where they can excel through encouragement and empowerment
10. Report back to company leadership on key KPIs and benchmarks. Aid in the ongoing development and management of new KPIs

Requirements
1. High empathy & a mindset to not simply ‘manage’ customers but to delight them. We need a customer champion.
2. You know how to make simple moments impactful. “Delight is in the details” is your work mantra.
3. You're a natural teacher and communicator.
4. 3+ years of experience in customer service. Prior experience in managing customer support operations via chat in a fast-paced startup environment
5. Experience navigating and resolving customer escalations that you'd tell your grandkids about
6. Excellent communication skills with expert-level fluency in English.
7. Excellent knowledge of management methods and techniques.
8. A highly driven self-starter, with very strong ownership of their work
9. Awareness of the industry’s latest technology trends and applications
10. Ability to think strategically and to lead. Advanced troubleshooting and
multi-tasking skills

ROLES AND RESPONSIBILITIES 
● Understand the business and the potential to promote the business and brand.
● Analyzing market and sales information
● Identification of prospective clients.
● Preparing a go-to marketing strategy on digital, social media and print media
● Set up a Brand identification strategy and execution plan
● Research competitive products by identifying and evaluating product characteristics,
market share, pricing, and maintaining research databases.
● Tracks product line sales and costs by analyzing data and reviewing the competitors
reach
● Supports sales staff by pre-sales tasks, providing sales data, market trends, forecasts,
account analysis, new product information; relaying customer services requests
● Follow up with Clients through the CEO's contacts
● Website maintenance and press releases
● Marketing collateral – creation and maintenance and presentations
● E – campaign coordination
● Setting up tracking systems for marketing campaigns and online activities
● Reporting to management on marketing and sales activities
Must Haves:
● A marketing professional with a BBM/MBA in marketing

Must Haves:
● A marketing professional with a BBM/MBA in marketing.
● 4+ years of relevant experience.
● Academics from the city, where communication skills both written and spoken are
excellent.
● A dynamic professional who is very articulate, driven and creative.
● Someone who understands the fundamentals of marketing (the 4P’s) as a foundation.
● The incumbent needs to be an expert in digital marketing that includes
a. Designing and conceptualizing visual aids – LinkedIn banners, video etc
b. Written skills to create thought leadership posts, blogs etc
c. Content management to work around the products on digital mediums
d. An expert in LinkedIn and other digital tools
e. Google and derivatives
f. Website and traffic generation
g. Market research and campaigns
● Ability to work independently as well as in a team environment

• Work in close coordination with senior management to define strategy and targets for FI Partnerships
• Develop the pitch, collateral, presentations and other supporting material to adequately demonstrate risk/reward for the Financial Institution partners
• Generate leads pipeline (inbound and outbound) and implementation plan
• Lead and prepare presentations to Financial Institutions
• End to end management of the process for acquiring partners for the platform including conclusion of commercials, legal agreement, system integration etc
• Coordination with internal teams like Legal, Credit Risk, Product etc and with external teams of the Bank or Financial Institutions
• Progressively reduce financing cost profile across the platform and NBFC
• Work on arranging for debt funds for the NBFC from other Financial Institutions
• Work with Banking partners to actively participate in joint marketing and other efforts to drive customers both from open market and existing customers of the partner
• Work with the external stakeholders to develop products and new markets, identify business opportunities
• Track and improve on conversion from leads to closure
• Manage relationships and help resolution of issues in case of any with the Financial Institutions.
• Regular reporting of performance

• Develop deep relationships with Financial Institutions like Banks, NBFCs etc

Primary responsibilities will include:

 

• In-depth involvement and ownership of the financial and taxation due diligence function of the firm at every stage of the portfolio company’s transitional journey
• Developing a deep understanding and analysis of the portfolio company’s financial model
• Portfolio monitoring and financial/operational analysis
• Competition benchmarking and analysis
• Creation of frameworks and guidelines for key business functions both internal and with portfolio companies
• Stage-wise financial and operational goals setting and assessment for portfolio companies
• External and Internal reporting on a Quarterly and Annual basis

 

 

Qualifications:

• 4-6 years of relevant work experience
• CA preferred
• Working in Big 4 or 6 companies
• Strong analytical and interpersonal skills
• Should possess strong ethics and high integrity

 

About the role
Engineer new products and features, improve existing products and features.
Help improve performance and reliability, or polish existing features.
What are we looking for?
3 years working as a backend or full stack developer.
Bachelor/Masters of engineering.
Better - Full stack engineer 2
You're proficient with any part of our technology stack: React/Swift,
TypeScript, Node.js, and Postgres.
We are location agnostic, but in the same time zone India). We have a small
garden office @ Jayanagar, Bangalore (home to some of the best dosas in
India) to jam together on anything that requires space.
You are not fixated about any one programming language & can learn new
tech as needed.
You are somebody who shares the same ethos.
Bonus
You have expertise in video or audio engineering skills.
You contribute to open source projects.
You've an interest in education & kids.
You have interests outside of technology, such as in art, music or any
performing art