4+ Outbound marketing Jobs in Chennai | Outbound marketing Job openings in Chennai

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Profile: Business Development Manager (International Business)

Location: Work from Office (Chennai based)

Timing: Healthy overlap with both US timezone.

Job Description:

• Generating new business and interest through account-based marketing programs involving email and calling campaigns
• Play a vital role in pipeline growth through the generation of SQLs and scheduling of the first meeting of prospects with the founders
• Generate new business pipeline through outbound prospecting activities
• Research and evaluate prospects before engagement
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward (preparing proposals, responding to RFQs, followups)
• Nurture relationships and continuously engage prospects to develop a long-term relationship
• Use multiple channels of communication effectively to develop engagement with prospects.
• Monitor and attend meetings with prospects while handling the introductions and follow-up with the founder
• Collaborate with the Marketing team on new campaigns
• Maintain accurate data within the CRM reflecting the sales development pipeline to provide visibility to market opportunities in assigned territory.
• Work closely with Marketing, engineering, and Design teams to build a continuous feedback loop to improve the qualification process.
• Develop a complete sales playbook and document all the processes
• Build a team under you, train them, and ensure they hit their targets

Requirement

• Prior experience of 2-4 years in outbound pipeline generation as a Business Development Representative in the North American and/or EMEA markets.
• Ability to effectively leverage communication channels like cold emails, cold calls, LinkedIn outreach, etc.
• Ability to communicate clearly and effectively in person, through email, and via telephone
• High levels of motivation and self-driven attitude
• Preferably experience working with B2B SaaS companies
• Good understanding of CRM (HubSpot, Fresh sales & others)
• Good understanding of Prospecting and Automation tools
• Strong interpersonal skills, including the ability to effectively interact, negotiate, and close deals with multiple levels of prospects

What can you expect?

• Lots of travel opportunities both within and outside India.
• Receive a more-than-competitive salary + $$$ incentives
• Complete Health coverage for you and your family
• A flat and transparent culture
• Enjoy a culture with opportunities for growth and learning.

Job Responsibility: 

• Interacts with customers, company sales and/or service representatives via telephone, email, text, chat or through other social media platforms, to handle a variety of pre-sales or post-sales service functions. Analyzes requests, provide solutions or ascertains who best can provide the information, and routes the request to the appropriate department/individual 

• Resolves level 1 product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.

• Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges.

• Contributes to team effort by accomplishing team metrics and SLA   

• Provides all billing-related information to customers – helps in resolving any billing issues 

• Receives, processes and verifies the accuracy of requests from customers utilizing the company’s internal tools and systems 

• Ensures and provides quality service to both internal and external customers. 

• Receives inquiries and contacts the organization’s other departments to resolve a variety of account-related issues 

• Participates and provides expertise as a member of the Customer Care group 

• Attends regular meetings and feedback sessions 
  
  

Company:   

GrowSmart SMB Solutions Private Limited - We are a fast-growing vertical SaaS company based in Chennai. Our all-in-one, vertical-focused ERP product - GrowSmart - is used by industry leaders all across India. We work with companies in the following verticals: HVAC, MEP, Medical Equipments, Industrial Equipments, System Integrators, Fitness Equipments, and the like.  Our Website: https://growsmartsmb.com

Our Culture: Young, friendly, and flat team; respect for every individual; challenging work environment; larger responsibilities earlier in your career; freedom to innovate; commitment towards results; recognition for hard work; good work-life balance.

About the job: We are in the Scale-Up phase of our journey. We are looking for growth-orientated SDRs to join us and help scale our growth. We are focused on India and Asia. So, no night shifts. 

Designation: Sales Development Representative

Experience: 1-3 years experience in an outbound SDR role in a B2B SaaS environment.

Key Responsibilities:

1. Gain a clear understanding of the product, ICP, value proposition, and product positioning.
2. Research, Identify, prospect, and qualify leads in assigned industry verticals.
3. Generate SQLs through outbound campaigns - cold calling, email campaigns, LinkedIn.
4. Consistently meet monthly targets for activities, demos, and SQLs.
5. Experiment, measure, learn, and refine the outbound playbook.
6. Maintain contacts/leads, activities in CRM
7. Nurture leads through emailers, social media engagements.

Skills:

1. Demonstrated expertise in prospecting and lead generation in B2B SaaS.
2. Excellent verbal communication - English, Hindi (optional). Excellent email and written communication.
3. Proven track record of prospecting via email, cold calling, and LinkedIn.
4. Consultative sales - understand and clearly articulate value proposition to potential customers.
5. Work with cross-functional teams to answer customer questions.
6. Passionate, energetic, and persuasive
7. Positive attitude and demonstrated ability to deal with rejections
8. Strong analytical and reasoning skills. Ability to learn new concepts quickly.

Location: Chennai