Head of Growth for India

Role Description

This is a full-time on-site role as an International Calling Executive located in Noida. The International Calling Executive will be responsible for handling international calls, facilitating communication with clients, and ensuring customer satisfaction through effective communication.

Qualifications

• Excellent communication skills
• Customer service and telesales experience
• good knowledge Sales, ed.tech sales, and telesales
• Fluency in English languages
• Experience in international calling or customer support
• Ability to work in a dynamic environment
• Proven track record of client satisfaction
• Knowledge of the transportation and logistics industry is a plus
• Any relevant certifications in communication or customer service

• Write clear, concise, and complete sentences
• Focus on key responsibilities critical to the position
• Base the content on the responsibilities and duties of the position
• Include expectations of a fully proficient incumbent meeting all position requirements
• When indicating the percentage of time spent on each duty, consider what is performed over a given period of time
• The percentages must total 100% and should not be smaller than 5% or greater than 50%
• Use explanatory phrases telling why, how, where, or how often to add meaning and clarity

Qualifications:

• Be part of Product Control team covering various product categories and regions. (Asset classes: FX/FXO, Rates, Fixed Income, Credit, Commodities, Treasury etc.)
• Ensure appropriate controls and reviews are maintained for Daily P&L production, Core reconciliations, Month end close and BSS.
• Ensure the teams are performing timely lockdown of daily and monthly P&L.
• Review various reconciliation reports, management packs and ad-hoc reports.
• Review of month end Journals for accrual, provision and true up. 
• Supporting the introduction of new products within respective business’s and related pre and post execution governance.
• Providing insight with respect to structural and/or system changes and future business expansion/changes and their impact on business performance.
• Independently assess the valuation and associated uncertainty of all assets and liabilities within the respective businesses, specifically continuing the evolution and ensuring the integrity of the IPV and Fair Value reserving processes. Design, implement and maintain policies and procedures for model risk, calibration risk and implementation risk reserving.
• Design, develop and evolve the methodologies to optimise the Prudential Valuation and stress Prudential Valuation framework.

DESCRIPTION OF TECHNICAL COMPETENCIES

• Given the breadth of areas the role covers, it requires a high proficiency in a wide variety of topics, including:
• Product Control experience 4-8 years
• Strong knowledge of accounting rules
• Strong quantitative analytical skills and understanding of financial modelling
• Strong Control mindset
• Strong Product knowledge at across the core business products.
• Strong interpersonal, communication (verbal and written) and negotiating skills.  

About the company:

We are an IT & Consulting organization helping Enterprises with their Analytics and Planning needs. Their Rockstar team has built multiple products and solutions to cater to our clients across sectors such as Retail & E-commerce, Consumer Goods, Pharmaceuticals & Life Sciences, Real Estate, Hi-tech, Manufacturing, and Automotive.

We have a geographic presence in the United States (Dallas) & India (Delhi-NCR, Mumbai, Bangalore & Kolkata) and have 600+ people, a strong world-class team. We are growing at a rapid pace and plan to double our growth each year. This provides immense growth and learning opportunities to those who are choosing to work with Polestar. We are serving customers across 20+ countries. Our expertise and deep passion for what we do has brought us many accolades. 

Profile Summary

We are looking for individuals with a leadership mindset in sales, who comes with strong consultative sales experience.

Key Responsibility 

Create a systematic, process-driven approach to partner outreach and relationship management.

Keep a great ongoing relationship with AWS and offer new ways to grow the partnership.

Can-do attitude individual who enjoys networking and establishing relationships.

Manage high-value corporate partnerships and develop long-term strategies to secure multi-year strategic partnerships.

Analyse and identify opportunities to secure new business by partnering with Anaplan.

Drive the team towards sales targets, has visibility of all opportunities and risk, and ensures the team has a healthy pipeline and proposal tracking systems.

Identify new markets to widen the market base for enhanced revenue and profit generation.

Administer the entire sales process as per plan.

Manage Anaplan engagements to design strategies to acquire more business deals through OEMs.

Manage pricing and other sales proposal activities and provide support to the marketing department.

Owns the business plan: financial target/proposal submission/revenue on hand/pipeline. Overall business planning and forecasting.

Collaborate with Anaplan for conducting events for enhancing business growth.

Negotiates with clients and uses the right levers in doing so. Clearly links the value of Polestar Solutions offerings with the price.

Takes overall accountability for business planning and implementation.

Personal Attributes

You have the resilience to bounce back after minor setbacks.

You have the achievement orientation to achieve the target and do what it takes.

• Understanding learning needs and objectives of different cohorts
• Coordinating internal requirements for specific training programs
• Creating invites, encouraging participation and tracking attendance for trainings
• Running post training surveys and analyzing data to measure learning effectiveness and impact
• Managing learning programs end to end
• Supporting in designing and developing learning programs
• Creating summary reports with key learnings, basis training evaluation post trainings
• Running various other training initiatives and tasks as per the need and as the firm evolves

Desired Candidate Profile

• MBA/ Masters in HR or related discipline with 5-6 years of relevant work experience
• Prior experience in corporate learning function is essential
• Ability to execute plans
• Strong program management and organizing capability
• Excellent communication skills
• Ability to coordinate effectively with multiple stakeholders
• Proficiency with Word, Excel and PowerPoint

Location               Madurai/Hyderabad/Vijayawada/Bangalore

Job Title               Branch Manager

Reporting to        CEO & Principal Officer

ROLE SUMMARY

Branch Manager would be responsible for the complete management/operations of the Branch Office on all parameters including but not limited to Business Development and achievement of business targets, Operations, Underwriting, Claims, and General Administration.

DUTIES & RESPONSIBILITIES

• Responsible for significant growth in the overall business volumes of TTI by acquiring new customers from segments viz., MSME, Corporates and HNI customers
• Identify new customers and focus on them to position TT Insurance as a knowledge-based insurance intermediary
• Work closely with the Sales Team and act as a bridge between the customer/sales and the insurance company/corporate office to arrive at meaningful solution on the risks being offered
• Should have a keen eye on the technical aspects of all general insurance products and be able to articulate the same with the insurance company and Clients.
• Supervise the functioning of the BDM’s and Office Assistant and ensure that the service levels on RFQ’s, Policy Issuance and Claims Management are handled in a professional manner without violating any of the provisions of IRDAI regulations
• Be aware of the constant changes in the insurance environment and new products being introduced by insurance companies
• Review the functioning of the team members and initiate corrective steps if any, after discussing the same with the Principal Officer.

EDUCATIONAL QUALIFICATION & COMMUNICATION SKILLS

• Any Bachelor’s Degree from an UGC approved University.
• Fluent in written & spoken English.
• Should have good verbal communication skills in any two Regional Languages viz., Tamil, Telugu, Kannada etc., 
• IRDAI Broker Qualified Person with valid certificate from National Insurance Academy would be an added advantage.

WORK EXPERIENCE

• Minimum 5-8 years of insurance domain experience in Sales/Underwriting/Claims etc.
• Good knowledge and exposure to all the General Insurance Products viz., Fire/ Marine/Engineering/Liability/Motor/Health & Miscellaneous
• Should have worked in a broking firm / insurance company / insurance department of a large corporate company

KEY SKILLS/COMPETENCIES

• Good Planning and execution skills
• Possess good interpersonal relationship
• Ability to convince the internal and external stake holders on technical aspects
• Be Innovative /resourceful with an eye on rapid changing environment