Head of Growth for India

Subject Matter Expert also referred to as SME, is a person who has special skills or knowledge on a particular job or topic. An SME is considered an expert on a certain topic – not only educated on the subject but has the capacity to share their knowledge with other team members.

Qualification for SME Insurance:

1. 3-5 experience in the insurance industry
2. Experience in insurance products (all products including life, health & general) and processes and the insurance industry chain
3. Bachelor’s degree (or equivalent)
4. English: Fluent

Roles and responsibilities

1. Strong Process & product knowledge of the Insurance products
2. Keeping up-to-date with industry developments. Offer solutions and suggestions for process and product improvement to management.
3. Responsible for facilitating OJT for the new joiners on all Insurance related products and processes. 
4. Help in designing a best-in-class customer support and engagement journey for insurance products.
5. Liaise with different stakeholders/partners for quicker resolution of customer inquiries and requests.
6. Ability to take ownership and work for early resolution and closure of customer issues.
7. Ability to accept change and make the best of any situation.
8. Proactive in highlighting/ escalating issues/ concerns/ Areas Of Improvements/ opportunities to the leadership team to get their help as and when needed
9. Handling and monitoring of all complaints received through all mediums through tracking in defined TATs
10. Ensure that complaint closure quality (RCA) is tracked closely by ensuring first understanding all the issues highlighted by the customer. Maintenance of all RCAs and process improvements undertaken for relevant complaints
11. Keeping up to date with all the regulatory requirements and changes in the Insurance industry

Job Description 

We are looking for a FS (Strong_FE) Developer responsible for developing front end code, 

will be responsible for developing and integrating the front end elements. Therefore, 

should possess and strong understanding of VueJs. 

Responsibilities include: 

∙Develop new user facing features using VueJS. 

∙Must be able to write organized, and performant code using VueJS, CSS, and HTML 

that works on all modern browsers 

∙Build reusable code and libraries for future use. 

∙Optimize application for maximum speed and scalability. 

∙Collaborate with other team members. 

∙Quick Learner 

∙Should be able to understand the business logic 

∙Responsible for end to end activities of development cycle Participate in sprint 

planning meeting and estimate the stories based on features 

∙Complete the tasks within the estimate and handover to QA 

∙Able to manage the priority changes and work accordingly 

∙Develop features with minimal guidance 

∙Adhere to the process and coding standards and guidelines. 

∙Developing back end website applications 

∙Ensuring cross 

∙platform optimization for mobile phones 

∙Maintain quality and ensure responsiveness of applications 

∙Test software to ensure responsiveness and efficiency Troubleshoot, debug and 

upgrade software 

Primary Skills: 

∙Expertise in VueJS 

∙Experience in JIRA, Bitbucket, PHP (Symphony/Laravel Framework) HTML, CSS and 

skills essential to developing interactive web pages. 

∙Proficient understanding of cross 

∙browser compatibility issues and ways to work around them. 

∙Responsive css knowledge. 

∙Good communication skills 

∙Attention to Details 

∙Analytical skill 

∙Expertise in twig,js,reactjs

Secondary Skills: 

∙Knowledge in other frontend end frameworks 

Apply only on this link - https://loginext.hire.trakstar.com/jobs/fk0szpm?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk0szpm?source=

LogiNext is a cloud-based logistics and field service optimization company with core expertise in automated delivery scheduling, route optimization, live tracking of resources, and delivery validation. Using advanced machine learning algorithms, LogiNext enables its clients with omnichannel capabilities creating a seamless delivery experience for all the customers. Using automated delivery automation and dispatch for increased efficiency, route optimization to avoid local traffic hassles, live tracking of resources for operative responsiveness, and delivery validation for complete transparency, LogiNext helps companies process same-day and even two-hour deliveries.

LogiNext has more than 200 enterprise clients including many satisfied retail and e-commerce players in North America, Middle-East, South and Southeast Asia. It has also been heralded by multiple platforms as being one of the fastest growing SaaS companies in the world.

The true growth hackers, who paved the way for this success are the people working exceptionally hard and adding value to our organization. Our brand ambassadors - that's how we address our people, bring unique values, discipline, and problem-solving skills to nurture the innovative and entrepreneurial work culture at LogiNext. Passion, versatility, expertise and a hunger for success is the Mantra chanted by every Logi-Nexter!

About the Role:

LogiNext is looking for an experienced and dedicated client operations professional to become a part of our fast growing team. A tech enthusiast that you are, you will be passionate about conveying platform value to our clients while supporting enterprise implementations. With a deep understanding of enterprise SaaS platform, you will offer solutions where LogiNext products can be put to best use helping clients achieve visionary objectives.

You should be a reliable technical advisor to clients and overcome complicated implementation challenges. You will lead the technology operations throughout the client’s journey with LogiNext and deliver ideas and solutions to clients to enhance their customer’s experience. You should have an intense desire to set the vision transforming business goals into exciting and actionable propositions.

Responsibilities

Ensuring smooth implementation, execution of projects and immediate support to users of product Training clients about all the features of the product to ensure the maximum utility and value add with timely ticket resolution and adhering to SLA Compliance Collaborating with various clients on a daily, weekly and monthly basis to resolve their queries in terms of all aspects of the product Maintaining the data sanctity on CRM and keeping all the stakeholders updated Single-handed responsibility of NPS, product adoption, change management and certification of users Communicating relevant business information, providing structured feedback to senior management and making product suggestions internally Monitoring service levels and acting as a point of contact for all complex problems, resolving the on-ground issues effectively and efficiently

Requirements

Bachelor’s or Master’s Degree in Computer Science, Information Technology, Business Management, Statistics or related field 0-2 years of experience in client operations with working knowledge of enterprise SaaS products Expert in using cloud softwares such as Google Analytics, Ticketing Management. CRM and system integration softwares (Postman) and API standards Hands on experience with MS Office (especially PowerPoint, Word and Excel) Flexible and fast adaptive nature with a positive approach towards completion of assigned task with an ability to meet aggressive deadlines and work under continual pressure Excellent written and verbal communication skills and the ability to persuade, influence, negotiate and make formal presentations in meetings and training environments Be a problem solver at heart, willing to take up any task with a genuine interest in learning by doing Confident and dynamic personality which can bring fun to the team, and sense of humour, is a plus Willingness to travel around 100% of the time within the city and between cities Team

About Us

ALT Mobility: We are a full-stack EV leasing platform offering mobility as a service (MaaS) for commercial vehicle users. We simplify financing and provide reliable technology that supports the transition of intra-city logistics to electric mobility, reducing carbon footprint and improving profitability.

Who are we looking for:

As an Accounts Manager at Alt Mobility, you will play a pivotal role in managing financial transactions, maintaining accurate records, and supporting the finance and accounting functions.  We are a sustainable electric mobility Leasing Company and are looking for like-minded individuals who have prior experience in financing/lending businesses.

Location: Delhi NCR (In-Office Role)

Primary responsibilities:

• Collaborate with cross-functional teams to ensure accurate recording of financial transactions related to sales, expenses, and assets.
• Preparing quarterly financial statements for reporting to multiple stakeholders such as Investors, Lenders etc.
• Support the month-end, quarter-end and year-end closing processes and coordinate with Statutory Auditors.
• Assist in the preparation, review and finalisation of monthly budgets, cash flow forecasts and variation analysis.
• Assist in the implementation and improvement of financial processes and controls.
• Stay updated on industry trends, regulations, and best practices in accounting and finance.
• Participate in team meetings and contribute to discussions on financial strategies and business growth.

Qualifications:

• CA with minimum experience of 3 years (post qualification) or 12 years experience having a Master's or Bachelor’s degree in Accounting, Finance, or a related field.
• Proven experience as an Accounts Manager or similar role, preferably in a Non-Banking Finance Company (NBFC) directly or while working at a reputed CA Firm.
• Hands-on experience or ability to work on Zoho Software (accounting software).

Fill this Google Form: https://forms.gle/krDrTxVRVpYi56TV9

to directly connect with the hiring team

Join us in our mission to transform the future of sustainable mobility. As part of Alt Mobility, you will play a pivotal role in shaping the landscape of electric vehicles and making a positive impact on the world.

We are seeking a Full Stack developer in Bangalore, India to join our development team. These roles represent a great opportunity for the right candidate.

Requirements:

• B. E/B. Tech/ M. Tech from a top-tier college.
• 3 to 5 years of experience in a product development environment.
• Good understanding of one or more topics such as React, Redux, JWT, and REST APIs.
• Experieence with Node and NPM (and the Node ecosystem in general).
• Comfortable working with Git/SVN and a good understanding of version control.
• Knowledge of SaaS/Microservices-based environments.
• Ability to understand business requirements/ workflows and come up with technical designs and implementations.
• Good communication skills (written as well as verbal/spoken).
• Understanding cloud environments would be a plus.

Job brief:

A website catalogue specialist contributes to the growth of the online business for our clients. The individual is responsible for ensuring the high quality and timely update on websites for each of our client’s brands. 

Job description:

• Manage website operations for eCommerce including update product catalog through Shopify
• Responsible for individual and bulk listing with high quality Product Specifications across the Website
• Write engaging and descriptive product descriptions to improve customer experience
• Ensure that the catalog contains accurate, comprehensive and high-quality product information
• Create appropriate website content aligned with the Client’s strategy.
• Do the quality check for the catalog images as per Image guidelines, to review product catalogs based on category guidelines and ensure that delivered data is 100% accurate and complete with a positive impact on customer experience.
• Collaborate with multiple stakeholders like Design Team, Marketing Team and other internal and external stakeholders on their requirements to deliver better results.
• Keep up-to-date with industry best practices and monitor competitor websites.

Job Requirement: 

• Graduate degree in computer science, or related qualification.
• 1+ years of work experience as a website specialist.
• Hands on experience on Shopify and SEO Management
• Ability to troubleshoot website issues in a fast-paced environment.
• Strong attention to detail with an analytical mind and outstanding problem-solving skills.
• Excellent content creation and writing skills.
• Fantastic time management skills with the ability to multitask

CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors.

CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit http://www.cloudbees.com/">www.cloudbees.com and follow us on https://twitter.com/CloudBees?s=20">Twitter, http://www.linkedin.com/company/cloudbees">LinkedIn, and https://www.facebook.com/CloudBees">Facebook.

RESPONSIBILITIES:

• Monitor and triage IT Helpdesk requests through the Ticketing system and escalation Slack Channel and Emails
• Provide technical support and consultation services to end-users with issue identification, reproduction, and resolution via ticketing system, phones, and/or chat.
• Prepare and ship computers to all users based on company standard policy
• Responsible for general IT operations and user support
• Collaborate with Engineering Operations, and security teams to coordinate on IT policies to make effective business decisions
• Design, plan and implement systems automation as required for better efficiency to support team projects
• Accurately record transactions and processes using a designated tracking software
• Fully document technical specifications solutions of supported applications, workflow processes, and training material to a non-technical audience
• Develop, deploy and maintain system monitoring to enhance and scale the quality of IT support
• Develop, deploy and maintain the automation and user life cycle workflow
• Provides implementation and post-implementation triage and support of business software solutions by programming and/or configuring enhancements to new or packaged-based systems and applications.
• Leads systems' incident support and troubleshooting for complex and non-complex issues.
• Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; 
• Provides insight into recommendations for technical solutions that meet design and functional needs.
• Completes work assignments and supports business-specific projects by applying expertise in the subject area; 
• Ensures new and existing software solutions are developed with insight into industry best practices, strategies, and architectures.
• Develops and executes unit testing to identify application errors and ensure software solutions meet functional specifications.
• Develops, configures, or modifies basic to moderately complex integrated business application solutions by designing and coding component-based applications using programming languages.

REQUIREMENTS:

• Strong customer service skills including verbal and written communications; customer-focused with the ability to effectively communicate with management, co-workers, and customers.
• Experience administering SaaS applications like Google workspace, Atlassian, Okta, Slack
• Hands-on experience working and supporting Mac and Windows OS
• Experience and knowledge of scripting languages to develop automation workflows and integrations for repetitive manual tasks
• Superior time management skills including a sense of urgency and proactive approach.
• Capable to manage multiple tasks/ projects simultaneously
• Excellent analytical and problem-solving skills.
• Demonstrated ability to work independently and in a team environment.
• Self-motivated to research resolutions to technical issues independently and learn new technologies with limited guidance
• Familiar with SSO/SAML, SCIM, 2FA, and Oauth flows
• Experience with API integrations
• Flexibility to work during the holidays and an on-call rotation

PROFESSIONAL BACKGROUND / SKILLS:

• Bachelor's degree in Computer Science or related degree or related experience required.
• CompTIA A+ certification a plus
• 6+ years of relevant technical experience in a Help Desk, System Admin, or Desktop Support role
• Strong Knowledge of Google Suite, Atlassian, and Okta administration
• Strong Knowledge of scripting languages (Python, Google Script, etc)
• Strong computer aptitude and understanding of IT concepts, operating systems, business applications, and network systems.
• Experience in software development and knowledge of scripting languages.
• Strong ability to evaluate the impact of new needs, as well as associated applications, systems, and processes
• Strong ability to work both individually and in a team environment

At CloudBees, we truly believe that the more diverse we are, the better we serve our customers.  A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers.  Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization.

In the technology industry, diversity creates a competitive advantage.  CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers.  CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses.

• Design and construction of platform with the best possible encryption and security mechanisms
• Compare different design options and take technology-driven design decision
• Define Data model/Information model
• Define services and convert functional requirements to design
• Define APIs and implement them
• Build front end based on user experience design
• Test and Debug as required
• Write Technical Documentation
• Optimize code and design for Performance
• Design and implementation of continuous integration and deployment pipelines

Expected Qualifications and Key Skills

• Working experience in Spring, Spring-boot or equivalent, Hibernate or equivalent persistence framework.
• Working experience of No SQL databases such as MongoDB or equivalent
• Working experience of setting up Production environment including SSL certificates, logging, backup, archival, etc.
• Working experience of JavaScript frameworks such as React JS, JQuery, etc.
• Working experience of API gateways and Web services such as REST
• Working experience of using GIT
• Working experience of a dev-ops tool such as Jenkins
• Deployment experience on Azure/AWS
• Microservices design and development
• Excellent understanding of Data Structures and Algorithms
• Understanding of OOP and Design Patterns
• Works well in a team setting
• Can multitask, adapt to shifting priorities, detail-oriented
• Good work ethic, including a sense of individual responsibility
• Comfortable working on changing requirements in a growing company
• Must be analytical, flexible, innovative, and self-motivated
• Experience with payment platforms and processors would be a plus

• Manage / Develop the marketing plan and ensure activities planned are carried out.
• Launch social media initiatives, eg sending e-news, posting articles/videos on to Linkedin, social media campaigns etc
• Help organize marketing events (in the UK)
• Drive culture of client care, for example, ensuring service standards are met
• Monitor response of marketing initiatives and follow up on leads generated
• Ensuring our values are upheld and we remain focused on our mission, which includes growth, (via innovation, marketing etc)
•  

• Excellent (English) written and spoken communication skills are essential since the clients are based in the UK
• Candiate must be helpful, cheerful, create positive energy, keen, ambitious, innovative, self-starter, minimal supervision required
• Expert in social media, including use of Linkedin, publishing videos, blogs etc and able to updating web-sites. Should have good eye for design.