Wolken Software Careers

Lead Generation Specialist

Job Description:

Looking for a self-driven and passionate lead generation specialist. The individual will be responsible for

running lead generation initiatives across different geographies and industry verticals for B2B enterprise

sales. The role will include running campaigns, handling initial level prospect meeting, setting up

appointments and finding potential clients, all leading to building the revenue pipeline.

Reporting to: Sales Head

Responsibilities of the role:

 Design, execute and scale lead generation campaigns independently

 Actively source new business opportunities

 Convince prospects, establish a relationship and set-up meetings

 Gather correct customer information during a conversation to make an appointment

 Submit reports on sales lead journey

 Assist the sales team in managing sales including follow-up calls

 Develop and maintain sales prospecting database for the company ensuring that all new entries in the

database are of an acceptable standard in terms of accuracy

 Source new records for the database as required

 Maintain confidentiality

Required experience and qualification:

 Prior experience of 2-4 years in lead generation, telemarketing. Inside sales experience is a plus

 Prior experience in the technology industry

 High level of motivation and a self-starting attitude, and the ability to work independently

 Bachelor’s degree in Business and Communications and related fields. MBA Preferred

 Excellent client service skills

 Excellent written and verbal communication skills

 Proficient in MS Office products

Location preference: Mumbai/Bangalore

About the Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Duties and Responsibilities:

• Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
• Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
• Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
• Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
• Be responsible for meeting deliverables on time and in high quality.
• Have an in-depth understanding of what we do as a company and put that neatly into designs
• Have an eye for usability, minimalism, and simplicity.
• Think, argue, analyze, strategize, and iterate.

About the Company: 

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Product Marketing Manager - Job Brief

We are looking for a Product Marketing Manager to lead our inbound & outbound marketing activities. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales. For this role, you should be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email and ad campaigns. Your goal will be to develop and implement the most profitable plans to position and promote our products.

Responsibilities:

 Study company products and understand them thoroughly.
 Translate technical details into benefits for the user. Concise knowledge of the benefit of our products to the prospects.
 Follow and analyze market trends and intelligence to position products
 Develop product marketing strategies (Communication, advertising, product launch etc)
 Craft compelling messaging across marketing channels (landing pages, ad campaigns)
 Work with various teams (design, content, product, sales) to implement strategies
 Test marketing product features, releases and ad copy
 Understand the competitive landscape—be an expert on our competition and how they are positioned.
 Create copy/content, run measurable and effective email campaigns and ads on various platforms
 Participate in industry events. Organize company events such as breakfast meets and webinars end to end
 Help in building and recognition of Brand Wolken.
 Be in charge of all the digital channels and use them to drive brand awareness and generate leads.
 Overseeing and developing the overall content strategy for the company, as well as the monitoring and analysis of all marketing campaigns across channels.
 Work with the in-house and/or external Writers and other content creators to create the desired content.
 Develop and maintain relationships with external vendors whose products or services will be needed for the product.
 As a Product Marketing Manager, you should know marketing principles and techniques to create a marketing communication sequence that leads to sales.

Requirements and skills:

 6 -8 years of proven experience as a Product Marketing Manager
 At least 5 years of relevant experience in B2B, SaaS product marketing
 Experience in market analysis
 Familiar with product marketing tactics (e.g. integrated marketing campaigns)
 Working knowledge of web analytics tools (Google Analytics, WebTrends)
 Excellent communication skills
 Excellent knowledge of MS office suite
 A keen eye for detail
 Creativity
 Analytical mind and strong quantitative skills
 BSc/BA/MBA in Marketing, Communications or a similar field
 Exceptional ROI-tracking skills, able to prove what is –or isn’t—working
 Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
 Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!

Need to Understand the product and features, to demonstrate the end users.
- Sound knowledge on Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver the customer requirements.
- Engage with Development team and manage the progress of cases.
- Should be able to cope up with high pressure work environment.
- Work model will be 24X7.
Must require
- Good communication both verbal and written
- Analytical skills
- Team player

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

 

Roles and Responsibilities:

 

• Design & build test harnesses for Automation Testing
• Design/Architect test automation framework and develop the new test automation libraries; Tool – Selenium
• Design & execute Regression Test Pack using frontend & backend test scripts
• Automate the Test Data Management using Automation Tools
• Implement a QA process and Automated testing for all the work streams to improve the overall testing cycle.

 

Experience & Exposure Required:

• 7-10 years of software testing experience with solid scripting expertise.
• Experience with testing of REST APIs, backend application flow logic
• Should know and experience in Load Testing
• Experience in Selenium, Built automation framework from scratch to aid with regression and other repeatable tests
• Working knowledge with ANT, Maven, Test NG, Cucumber, and Jenkins (configuration level)
• SQL, Linux/Ubuntu/Unix
• Strong experience in managing automation test projects
• Ability to work in a dynamic environment and come up with solutions to meet project needs

About the Company

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Description:

Looking for a self-driven and passionate lead generation specialist. The individual will be responsible for running lead generation initiatives across different geographies and industry verticals for B2B enterprise sales. The role will include running campaigns, handling initial level prospect meetings, setting up appointments and finding potential clients, all leading to building the revenue pipeline.

Responsibilities of the role:

 Design, execute and scale lead generation campaigns independently
 Actively source new business opportunities
 Convince prospects, establish a relationship and set up meetings
 Gather correct customer information during a conversation to make an appointment
 Submit reports on the sales lead journey
 Assist the sales team in managing sales including follow-up calls
 Develop and maintain a sales prospecting database for the company ensuring that all new entries in the
the database is of an acceptable standard in terms of accuracy
 Source new records for the database as required
 Maintain confidentiality

Required experience and qualification:

 Prior experience of 2-4 years in lead generation, and telemarketing. Inside sales experience is a plus
 Prior experience in the technology industry
 High level of motivation and a self-starting attitude, and the ability to work independently
 Bachelor’s degree in Business and Communications and related fields. MBA Preferred
 Excellent client service skills
 Excellent written and verbal communication skills
 Proficient in MS Office products

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Description:

• Expertise in Angular 2/4/5 framework - Must need skill
• Experience in UX/UI designing and development.
• Strong knowledge of UI/ MVC architecture.
• Strong knowledge on HTML 5/ CSS3 standards.
• Experience in UI Metadata Development (SASS or LESS).
• Experience in Bootstrap, and Material design frameworks.
• Strong knowledge of JavaScript and its frameworks like jQuery, React, Dojo etc.
• Strong knowledge of Typescript, Ajax, JSON, and XML.
• Hands-on experience in UI optimization best practice implementations.
• Technical expertise in the design, development, coding, testing, and debugging of software.

HTML CSS

• Strong knowledge of UI/ MVC architecture.
• Strong knowledge on HTML 5/ CSS3 standards.
• Experience in UI Metadata Development (SASS or LESS).
• Experience in Material design frameworks.
• Strong knowledge of JavaScript and its frameworks like Angular 5

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Key Skills:

• Need to Understand the product and features, to demonstrate the end users.
• Sound knowledge on Java and SQL
• Need to Analyze and Resolve the Product specific queries, MySQL.
• Consistently Deliver the customer requirements.
• Engage with Development team and manage the progress of cases.
• Should be able to cope up with high pressure work environment.
• Work model will be 24X7.

Must require:

• Good Communication both verbal and written
• Analytical skills
• Team play

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Requirements : 

- Strong knowledge of UI/ MVC architecture.
- Strong knowledge on HTML 5/ CSS3 standards.
- Experience in UI Metadata Development (SASS or LESS).
- Experience in Material design frameworks.
- Strong knowledge of JavaScript and its frameworks like Angular 5
- HTML - 5
- CSS - 3
- JavaScript
- Typescript
- Angular 2+
- Dynamic and should be able to handle the team (15-20)

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Description

We are looking for a Business Analyst with strong organizational and planning skills and a proven ability to multitask in a fast-paced environment. We are seeking a high level of motivation and a self-starting attitude, and the ability to work with minimal direction and supervision. The ideal candidate will have a metrics/data-driven analytical mindset of constantly measuring success and driving continuous improvement in tools, content, and programs.

Business Analyst Qualifications / Skills:

• Able to exercise independent judgment and take action on it.
• Excellent analytical, and creative problem-solving skills
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Highly self-motivated and directed.
• Ability to effectively prioritize and execute tasks while under pressure.
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment.
• BE , MBA Preferable.

Responsibilities:

• Data analysis 
• Business Insights 
• Leadership 
• Influence 
• Strategy 
• Problem structuring 
• Project management