Wolken Software Careers

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

 

Roles and Responsibilities:

 

• Design & build test harnesses for Automation Testing.
• Design/Architect test automation framework and develop the new test automation libraries; Tool – Selenium.
• Design & execute Regression Test Pack using frontend & backend test scripts.
• Automate the Test Data Management using Automation Tools.
• Implement a QA process and Automated testing for all the work streams to improve the overall testing cycle.

 

Experience & Exposure Required:

• 6-10 years of software testing experience with solid scripting expertise.
• Experience with testing of REST APIs, backend application flow logic.
• Should know and have experience in Load Testing.
• Experience in Selenium, Built automation framework from scratch to aid with regression and other repeatable tests.
• Working knowledge with ANT, Maven, Test NG, Cucumber, and Jenkins (configuration level)
• SQL, Linux/Ubuntu/Unix.
• Strong experience in managing automation test projects.
• Ability to work in a dynamic environment and come up with solutions to meet project needs.

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Description:

We are seeking a new graphic designer plus a videographer to join our marketing team. You will be designing various things across digital and offline media. To be successful in this position, you should be a highly motivated self-starter, capable of delivering brilliant creative ideas, and show amazing attention to detail.

Responsibilities:

 Planning concepts by studying relevant information and materials. Knowledge of design techniques, tools, and principles. Typography knowledge is a must
 Illustrate concepts by designing examples of art arrangement, size, type, and style and submitting them for approval.
 Ability to conceptualize and deliver creative content, including written, photo, and video assets to align with the Brand’s voice.
 Preparing finished art by operating necessary equipment and software.
 Coordinating with outside agencies and colleagues as necessary.
 Contributing to team efforts by accomplishing tasks as needed.
 Creating a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as Photoshop.
 Working on social media creatives, statics as well, as videos. Designing brochures, creating presentations, newsletters, carousel posts, and other company collateral as and when required.
 Video content is extremely important, and we are looking for someone who is a video enthusiast and comes brimming with ideas. Ideate, shoot, edit and deliver videos regularly.
 Should know how to handle digital cameras perfectly and use green screens for creative videos.
 Capture all important moments during celebrations, festivals, employee engagement activities and other photo shoots as and when required.
 Scan final graphic designs for typos and errors before publishing
 Upskill to keep up-to-date with the latest tools and technologies
Graphic Designer Requirements:
 Bachelor’s degree in graphic design or related field.
 Minimum two years of relevant experience as a graphic designer in a B2B company.
 Demonstrable graphic design skills with a strong portfolio.
 Proficiency with required desktop publishing tools, including Adobe suite, InDesign, Illustrator, Canva, Figma and other relevant tools.
 A strong eye for visual composition.
 Effective time management skills and the ability to meet deadlines.
 Able to give and receive constructive criticism.
 Understanding of marketing, production, website design, corporate identity, advertisements, and multimedia design.
 Experience with computer-aided design.

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Description:

• Expertise in Angular 2/4/5 framework - Must need skill
• Experience in UX/UI designing and development.
• Strong knowledge of UI/ MVC architecture.
• Strong knowledge on HTML 5/ CSS3 standards.
• Experience in UI Metadata Development (SASS or LESS).
• Experience in Bootstrap, and Material design frameworks.
• Strong knowledge of JavaScript and its frameworks like jQuery, React, Dojo etc.
• Strong knowledge of Typescript, Ajax, JSON, and XML.
• Hands-on experience in UI optimization best practice implementations.
• Technical expertise in the design, development, coding, testing, and debugging of software.

HTML CSS

• Strong knowledge of UI/ MVC architecture.
• Strong knowledge on HTML 5/ CSS3 standards.
• Experience in UI Metadata Development (SASS or LESS).
• Experience in Material design frameworks.
• Strong knowledge of JavaScript and its frameworks like Angular 5

About Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job description:

Wolken is expanding, and we are looking for new members to join our Business Development Team! We are looking for Inside Sales Ninjas with a track record of success in Inside Sales and Business
Development, especially in the US Market. Candidates with 2-3 years of prior experience working with software/technology companies for the US Market will be considered. The ideal candidate will be responsible for finding and identifying new prospects by performing a variety of lead-generation activities through various sources, must be able to understand their business needs and effectively communicate how our offerings can assist them.

Responsibilities:

• Actively source new business opportunities
• Prospect new customers through lead generation activities like cold-calling, emails, follow-ups, etc
• Design, execute and scale lead generation campaigns independently
• Keeping up with product and service information and updates
• Explaining and demonstrating features of products and services.
• Staying informed about competing products and services
• Creating and maintaining a database of current and potential customers
• Identify the correct decision-makers within a given business
• Document all pertinent customer information and conversations

Qualifications:

• Bachelor's degree or equivalent
• Excellent verbal and written communication skills
• Minimum 2 years experience in Inside Sales / Business Development for the US Geography
• Experience working with Software/Technology companies
• Proficient in MS Office products
• Ability to work well in a fast-paced environment
• Must be comfortable working in Night Shift

About the Company
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

JD:
AWS: 7-10 years experience with using a broad range of AWS technologies (e.g. EC2, RDS, ELB, S3, VPC, IAM, CloudWatch) to develop and maintain AWS-based cloud solutions, with emphasis on best practice cloud security.

DevOps: 
Solid experience as a DevOps Engineer in a 24x7 uptime AWS environment, including automation experience with configuration management tools.

Strong scripting skills and automation skills.

Expertise in Linux system administration.

Beneficial to have

• Basic DB administration experience (MySQL)
• Working knowledge of some of the major open-source web containers & servers like apache, tomcat and Nginx.
• Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP).
• Experience in Docker, Ansible & Python.

 

Role & Responsibilities:

• Deploying, automating, maintaining and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of production systems.
• Build, release and configuration management of production systems.
• System troubleshooting and problem-solving across platform and application domains.
• Ensuring critical system security using best-in-class cloud security solutions.

About the Company
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

JD:
AWS: 7-10 years experience with using a broad range of AWS technologies (e.g. EC2, RDS, ELB, S3, VPC, IAM, CloudWatch) to develop and maintain AWS-based cloud solutions, with emphasis on best practice cloud security.

DevOps: 
Solid experience as a DevOps Engineer in a 24x7 uptime AWS environment, including automation experience with configuration management tools.

Strong scripting skills and automation skills.

Expertise in Linux system administration.

Beneficial to have

• Basic DB administration experience (MySQL)
• Working knowledge of some of the major open-source web containers & servers like apache, tomcat and Nginx.
• Understanding network topologies and common network protocols and services (DNS, HTTP(S), SSH, FTP, SMTP).
• Experience in Docker, Ansible & Python.

 

Role & Responsibilities:

• Deploying, automating, maintaining and managing AWS cloud-based production system, to ensure the availability, performance, scalability and security of production systems.
• Build, release and configuration management of production systems.
• System troubleshooting and problem-solving across platform and application domains.
• Ensuring critical system security using best-in-class cloud security solutions.

About Company:
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Description:
Need to Understand the product and features, to demonstrate to the end users.
- Sound knowledge of Java and SQL
- Need to Analyze and Resolve the Product specific queries, MySQL.
- Consistently Deliver customer requirements.
- Engage with the Development team and manage the progress of cases.
- Should be able to cope with a high-pressure work environment.
- Work model will be 24X7.

Must require
- Good communication both verbal and written
- Analytical skills
- Team player.

About Company:
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Job Requirements : 
- Strong knowledge of UI/ MVC architecture.
- Strong knowledge of HTML 5/ CSS3 standards.
- Experience in UI Metadata Development (SASS or LESS).
- Experience in Material design frameworks.
- Strong knowledge of JavaScript and its frameworks like Angular 5.
- HTML - 5
- CSS - 3
- JavaScript
- Typescript
- Angular 2+
- Dynamic and should be able to handle the team (15-20).

About the Company:
Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.
Junior Product Marketer - Job brief:
We are looking for a Junior Product Marketer to invest time in inbound & outbound marketing activities resulting in quantifiable lead generation. You’ll be responsible for presenting our products in ways that will strengthen our brand and boost sales. For this role, you should be a creative and quantitative thinker. You should be familiar with various product marketing techniques, like email and ad campaigns. Your goal will be to develop and implement the most profitable plans to position and promote our products. Responsibilities  Study company products and understand them thoroughly.  Translate technical details into benefits for the user—concise knowledge of the benefit of our products to the prospects.  Follow and analyze market trends and intelligence to position products  Develop product marketing strategies (Communication, advertising, product launch etc.)  Craft compelling messaging across marketing channels (landing pages, ad campaigns)  Work with various teams (design, content, product, sales) to implement strategies.  Understand the competitive landscape—be an expert on our competition and how they are positioned.  Create copy/content, run measurable and effective email campaigns and ads on various platforms  Build Case Studies, Brochures, Whitepapers & Newsletters etc., frequently.  Participate in industry events. Organize company events such as breakfast meets and webinars end to end.  Help in building and recognition of Brand Wolken.  Optimum usage of digital channels to drive brand awareness and generate leads.  Work with the in-house and external Writers and other content creators to create the desired content.  Develop and maintain relationships with external vendors  As a Product Marketing Manager, you should know marketing principles and techniques to create a marketing communication sequence that leads to sales.
Requirements and skills:
 Two years of proven experience in Marketing & Communications.  Relevant experience in B2B and SaaS product marketing is a plus
 Experience in market analysis.
 Familiar with product marketing tactics (e.g. integrated marketing campaigns)
 Working knowledge of web analytics tools (Google Analytics, Web Trends)
 Power user of networking tools such as LinkedIn, Twitter, Facebook and Instagram.
 Excellent written and verbal communication skills. Impeccable command of the English language.
 Excellent knowledge of MS office suite.
 A keen eye for detail.
 Creative and Analytical mind and strong quantitative skills.
 An MBA in Marketing is a must.
 Exceptional ROI-tracking skills, able to prove what is –or isn’t—working.  Must be a strong public speaker, comfortable in front of large, senior groups, and a solid writer.
 Excellent people and management skills to interact with staff, colleagues, cross-functional teams and third parties. Team player!
 Comfortable with flexible working hours and a robust working environment.
 Timeline management should be excellent.

About the Company:

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Duties and Responsibilities:

• Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
• Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
• Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
• Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
• Be responsible for meeting deliverables on time and in high quality.
• Have an in-depth understanding of what we do as a company and put that neatly into designs
• Have an eye for usability, minimalism, and simplicity.
• Think, argue, analyze, strategize, and iterate.