Contlo

Job Description:

The Social Media Marketer is a dynamic role responsible for executing and supporting a wide range of marketing activities. This position encompasses market research, data analysis, content creation, social media management, and campaign execution to support the organization's marketing strategies and objectives. The ideal candidate is a creative and analytical thinker with a strong grasp of marketing principles and the ability to adapt to changing market trends and organizational needs.

Key Responsibilities:

• Market Research and Analysis:

o Conduct market research to gather insights on industry trends, competitor strategies, and customer preferences.

o Analyze market data to identify opportunities for growth and areas for improvement in marketing strategies.

• Content Creation and Management:

o Develop and manage a content calendar for various marketing channels, including social media, blogs, and newsletters.

o Create engaging and informative content that aligns with the brand's voice and marketing objectives.

• Social Media Management:

o Manage the organization's social media profiles, ensuring regular and engaging content is posted across platforms.

o Monitor social media trends and engagement, and adjust strategies to optimize reach and interaction.

• Campaign Execution:

o Assist in the development and execution of marketing campaigns, including email marketing, digital advertising, and promotional events.

o Monitor campaign performance, analyze results, and make recommendations for future campaigns.

• Brand and Communication:

o Ensure all marketing materials and communications are consistent with the organization's brand identity and messaging.

o Assist in the development of marketing collateral, including brochures, presentations, and promotional materials.

• Stakeholder Collaboration:

o Collaborate with various departments and external partners to ensure marketing activities align with overall business objectives.

o Provide marketing support to sales teams, including market insights, promotional materials, and campaign support.

• Professional Development:

o Stay updated on the latest marketing trends, tools, and best practices. o Attend workshops, webinars, and industry events to enhance marketing knowledge and skills.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field.

• Proven experience in a marketing role, with a strong portfolio of marketing projects.

• Excellent communication and writing skills.

• Proficiency in marketing tools and software, including CRM, CMS, and analytics platforms.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Creative thinker with the ability to develop innovative marketing strategies.

• Ability to work independently and as part of a team in a fast-paced environment.

• Detail-oriented with strong organizational and project management skills.

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

Location: HSR Layout, Bangalore

About Contlo:

Contlo is an AI native marketing platform that enables modern fast-growing businesses to leverage their brand's own generative AI Model to run & optimize end-to-end marketing. Help them drive customer retention via personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across customer touchpoints.

Contlo is the global leader in AGI(Artificial general intelligence) tech by operating at both application layer and also in the AI infra layer(SuperAGI). We have leading ai researchers and engineers working to build new foundational model & other autonomous agentic capabilities

Immediate / Early Joining Required

Job Description:

As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces that enhance user experience and drive engagement. You will collaborate with cross-functional teams to design and implement innovative solutions that meet user needs and business objectives.

Key Responsibilities:

1. Develop user interface designs for web and mobile applications that align with brand guidelines and usability best practices.

2. Conduct user research, usability testing, and analysis to gather insights and feedback for design improvements. 3. Create wireframes, prototypes, and mockups to visualize design concepts and interactions.

4. Collaborate with product managers, developers, and stakeholders to ensure design feasibility and alignment with project goals.

5. Optimize designs based on user feedback, analytics data, and industry trends to enhance user satisfaction.

6. Stay updated on emerging design trends, tools, and technologies to continuously improve design processes.

7. Maintain design consistency across platforms and products to provide a seamless user experience.

Qualifications:

• Bachelor's degree in Graphic Design, Interaction Design, or related field.

• Proven experience in UI/UX design for web and mobile applications.

• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar software.

• Strong understanding of user-centered design principles and usability best practices.

• Excellent communication skills and ability to present design concepts effectively.

• Portfolio showcasing a range of UI/UX projects demonstrating creativity, problem-solving skills, and attention to detail.

Join our team as a UI/UX Designer and contribute your creativity and expertise to deliver exceptional user experiences that drive product success and customer satisfaction.

Location: HSR Layout, Bangalore

Job Summary:

We are seeking a highly motivated and experienced Lead Sales Development Representative to spearhead our sales development efforts. The ideal candidate will be responsible for generating new business opportunities, managing and nurturing leads, and developing a high-performing sales development team. As a lead, you will play a critical role in driving our company's growth by implementing strategic sales initiatives and fostering strong relationships with potential clients.

Key Responsibilities:

• Lead and mentor a team of Sales Development Representatives (SDRs).
• Develop and execute strategic plans to generate new leads and expand the company's customer base through various channels, including cold calling, email campaigns, and social media outreach.
• Monitor and analyze team performance, providing regular coaching and feedback to enhance productivity and effectiveness.
• Collaborate with the marketing and sales teams to align sales strategies and optimize lead generation efforts.
• Manage and maintain the lead pipeline, ensuring timely follow-up and effective qualification of prospects.
• Participate in key sales and business development meetings, presenting insights and strategies to stakeholders.
• Stay abreast of industry trends, market conditions, and competitive landscape to inform sales strategies and approaches.
• 4+ years of experience in sales or business development, preferably in a IT / SaaS environment
• Contribute to the continuous improvement of sales processes and tools to increase efficiency and conversion rates.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 3-8 years of experience in sales development, with at least 2-4 years in a leadership role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication, interpersonal, and negotiation skills.
• Proficient in CRM software and sales automation tools.
• Proficient in Lead Generation tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info
• Ability to analyze data and sales metrics to inform decision-making.
• Self-motivated, with a strong work ethic and a results-driven approach.

Location: HSR Layout, Bangalore

Job Title: Consultant - SDR / Inside Sales / Business Development

Job Overview:

As a Sales Development Consultant, you will be at the forefront of our sales efforts. You will be responsible for generating and nurturing leads, initiating meaningful interactions, and setting the stage for our sales team to succeed, all while operating within the US time zone.

Key Responsibilities:

Lead Prospecting:

o Identify and prospect potential customers and leads through various tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info

o Tailor outreach efforts based on lead characteristics and requirements.

Lead Qualification:

o Evaluate and qualify leads to ensure they meet predefined criteria and are ready for engagement by the sales team.

o Gather essential information to facilitate the sales process.

Ideal Customer Profiling:

o Prospect leads based on the ideal customer profile (ICP) and business requirements defined by the sales and marketing teams.

o Align sales efforts with our target customer segments.

Meeting Scheduling and Follow-Up:

o Initiate contact with potential customers to schedule product/service demonstrations and meetings.

o Maintain diligent follow-up to ensure appointments are attended and opportunities are maximized.

LinkedIn Outreach:

o Engage in strategic outreach on LinkedIn to connect with professionals, share valuable content, and build relationships.

o Craft personalized messages to initiate meaningful conversations.ns.

Location: HSR Layout, Bangalore

Department: Design/Art

Job Summary:

The Design Manager at Contlo will lead our design team, driving the creation and implementation of visual designs across various projects. This role requires a blend of creative vision, leadership, and project management skills to deliver outstanding design solutions that align with our brand's identity and business goals.

Key Responsibilities:

• Lead and manage the design team, fostering a collaborative, innovative, and high-performance culture.
• Develop and implement design strategies that align with the company's objectives and brand standards.
• Oversee the entire design process, from concept to delivery, ensuring high-quality standards are met within deadlines.
• Collaborate with cross-functional teams, including marketing, product development, and external partners, to ensure cohesive branding and user experience across all platforms.
• Provide expert guidance and feedback to designers, helping to develop their skills and careers.
• Stay abreast of industry trends, technologies, and tools to continuously improve the team's output and efficiency.
• Manage and allocate resources effectively, including budgeting for design tools, software, and external contractors as needed.
• Present designs and strategies to stakeholders, incorporating feedback to refine and improve outcomes.

Qualifications:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field. A Master's degree is a plus.
• Proven experience (typically 4+ years) in a design leadership role, with a strong portfolio showcasing a variety of projects.
• Expertise in design software and tools (e.g., Adobe Creative Suite, Sketch, Figma, Canva).
• Strong leadership and team management skills, with a track record of motivating and developing talent.
• Excellent communication, presentation, and interpersonal skills, capable of conveying complex design concepts clearly and persuasively.
• Solid understanding of branding, user experience, and digital marketing principles.
• Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives.
• Creative thinker with strong problem-solving skills and attention to detail.

Location: HSR Layout, Bangalore

About Contlo:

Contlo is an AI native marketing platform that enables modern fast-growing businesses to leverage their brand's own generative AI Model to run & optimize end-to-end marketing. Help them drive customer retention via personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across customer touchpoints.

Contlo is the global leader in AGI(Artificial general intelligence) tech by operating at both application layer and also in the AI infra layer(SuperAGI). We have leading ai researchers and engineers working to build new foundational model & other autonomous agentic capabilities

Immediate / Early Joining Required

Position Overview:

As a Market Research Specialist, you will play a key role in supporting our market research efforts by gathering, analyzing, and interpreting data to provide actionable insights for decision-making. You will collaborate closely with cross-functional teams to conduct comprehensive research on industry trends, competitor strategies, and market opportunities.

Responsibilities:

• Conduct thorough market research using various tools and methodologies, including online databases.
• Gather and analyze data to identify key market trends, customer preferences, and competitive landscapes.
• Utilize statistical analysis software and data visualization tools to interpret data and present findings in a clear and actionable format.
• Collaborate with internal teams to define research objectives, develop research methodologies, and execute research projects.
• Assist in the preparation of reports, presentations, and other materials to communicate research findings to stakeholders.
• Stay informed about industry developments, emerging technologies, and best practices in market research to continuously improve research processes and methodologies.
• Support sales and business development teams with market intelligence, competitive analysis, and lead generation activities.
• Maintain accurate and organized records of research findings, data sources, and methodologies used.

Qualifications:

• Bachelor's degree in Business, Marketing, Economics, Statistics, or a related field.
• 2+ year of experience in market research, business analysis, or a related field.
• Proficiency in using market research tools and databases.
• Strong analytical skills with the ability to interpret complex data and generate actionable insights.
• Excellent written and verbal communication skills, with the ability to present findings to diverse audiences.
• Detail-oriented with strong organizational skills and the ability to manage multiple projects simultaneously.
• Ability to work independently and collaboratively in a fast-paced environment.