Contlo

Job Description:

The Social Media Marketer is a dynamic role responsible for executing and supporting a wide range of marketing activities. This position encompasses market research, data analysis, content creation, social media management, and campaign execution to support the organization's marketing strategies and objectives. The ideal candidate is a creative and analytical thinker with a strong grasp of marketing principles and the ability to adapt to changing market trends and organizational needs.

Key Responsibilities:

• Market Research and Analysis:

o Conduct market research to gather insights on industry trends, competitor strategies, and customer preferences.

o Analyze market data to identify opportunities for growth and areas for improvement in marketing strategies.

• Content Creation and Management:

o Develop and manage a content calendar for various marketing channels, including social media, blogs, and newsletters.

o Create engaging and informative content that aligns with the brand's voice and marketing objectives.

• Social Media Management:

o Manage the organization's social media profiles, ensuring regular and engaging content is posted across platforms.

o Monitor social media trends and engagement, and adjust strategies to optimize reach and interaction.

• Campaign Execution:

o Assist in the development and execution of marketing campaigns, including email marketing, digital advertising, and promotional events.

o Monitor campaign performance, analyze results, and make recommendations for future campaigns.

• Brand and Communication:

o Ensure all marketing materials and communications are consistent with the organization's brand identity and messaging.

o Assist in the development of marketing collateral, including brochures, presentations, and promotional materials.

• Stakeholder Collaboration:

o Collaborate with various departments and external partners to ensure marketing activities align with overall business objectives.

o Provide marketing support to sales teams, including market insights, promotional materials, and campaign support.

• Professional Development:

o Stay updated on the latest marketing trends, tools, and best practices. o Attend workshops, webinars, and industry events to enhance marketing knowledge and skills.

Qualifications:

• Bachelor's degree in Marketing, Business, or related field.

• Proven experience in a marketing role, with a strong portfolio of marketing projects.

• Excellent communication and writing skills.

• Proficiency in marketing tools and software, including CRM, CMS, and analytics platforms.

• Strong analytical skills with the ability to interpret data and make data-driven decisions.

• Creative thinker with the ability to develop innovative marketing strategies.

• Ability to work independently and as part of a team in a fast-paced environment.

• Detail-oriented with strong organizational and project management skills.

Customer Support at Contlo

Contlo is a pioneering AI native marketing platform that empowers modern, fast-growing businesses to leverage their brand's generative AI Model for end-to-end marketing optimization. Our platform enables businesses to drive customer retention through personalised campaigns and automated customer journeys across various channels, including Email, SMS, WhatsApp, Web push, and Social media.

With Contlo's Brand AI ModelTM, businesses can orchestrate all their brand marketing activities by generating personalised marketing creatives and copies, creating behaviour-based customer segments, and auto-generating customer journeys. As the Brand AI ModelTM is utilized, it continuously learns, improving marketing outcomes and enhancing sales performance.

At Contlo, we are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services.

Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To succeed in this role, you should be an excellent communicator who can earn our clients’ trust. You should also be familiar with help desk software.

Ultimately, you will help establish our reputation as a company that offers excellent customer support during all sales and after-sales procedures.

Responsibilities-

• ● Respond to customer queries in a timely and accurate way, via phone, email or chat
• ● Identify customer needs and help customers use specific features
• ● Analyze and report product malfunctions (for example, by testing different scenarios or
• impersonating users)
• ● Update our internal databases with information about technical issues and useful
• discussions with customers
• ● Monitor customer complaints on social media and reach out to provide assistance
• ● Share feature requests and effective workarounds with team members
• ● Inform customers about new features and functionalities
• ● Follow up with customers to ensure their technical issues are resolved
• ● Gather customer feedback and share with our Product, Sales and Marketing teams
• ● Assist in training junior Customer Support Representatives

Requirements and skills-

• ● Experience as a Customer Support Specialist or similar CS roles
• ● Familiarity with our IT SaaS industry is a must
• ● Experience using help desk software and remote support tools
• ● Understanding of how CRM systems work
• ● Excellent communication and problem-solving skills
• ● Multi-tasking abilities
• ● Patience when handling tough cases
• ● B.Tech/BCA degree 

Location: HSR Layout, Bangalore

About Contlo:

Contlo is an AI native marketing platform that enables modern fast-growing businesses to leverage their brand's own generative AI Model to run & optimize end-to-end marketing. Help them drive customer retention via personalized campaigns and automated customer journeys using contextual Generative AI marketing capabilities across customer touchpoints.

Contlo is the global leader in AGI(Artificial general intelligence) tech by operating at both application layer and also in the AI infra layer(SuperAGI). We have leading ai researchers and engineers working to build new foundational model & other autonomous agentic capabilities

Immediate / Early Joining Required

Job Description:

As a UI/UX Designer, you will be responsible for creating intuitive and visually appealing user interfaces that enhance user experience and drive engagement. You will collaborate with cross-functional teams to design and implement innovative solutions that meet user needs and business objectives.

Key Responsibilities:

1. Develop user interface designs for web and mobile applications that align with brand guidelines and usability best practices.

2. Conduct user research, usability testing, and analysis to gather insights and feedback for design improvements. 3. Create wireframes, prototypes, and mockups to visualize design concepts and interactions.

4. Collaborate with product managers, developers, and stakeholders to ensure design feasibility and alignment with project goals.

5. Optimize designs based on user feedback, analytics data, and industry trends to enhance user satisfaction.

6. Stay updated on emerging design trends, tools, and technologies to continuously improve design processes.

7. Maintain design consistency across platforms and products to provide a seamless user experience.

Qualifications:

• Bachelor's degree in Graphic Design, Interaction Design, or related field.

• Proven experience in UI/UX design for web and mobile applications.

• Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar software.

• Strong understanding of user-centered design principles and usability best practices.

• Excellent communication skills and ability to present design concepts effectively.

• Portfolio showcasing a range of UI/UX projects demonstrating creativity, problem-solving skills, and attention to detail.

Join our team as a UI/UX Designer and contribute your creativity and expertise to deliver exceptional user experiences that drive product success and customer satisfaction.

Contlo is an innovative AI native marketing platform that empowers modern, fast-growing businesses to harness the potential of their brand's own generative AI Model. By utilizing Contlo's cutting-edge technology, businesses can optimize their end-to-end marketing strategies, drive customer retention through personalized campaigns, and automate customer journeys with contextual Generative AI marketing capabilities across various touchpoints. Contlo's Brand AI Model™ allows businesses to seamlessly orchestrate their brand marketing activities by generating personalized marketing creatives and copies, creating behavior-based customer segments, and automating customer journeys. As the Brand AI Model™ is utilized, it continues to learn and improve, enabling businesses to achieve even greater marketing success. To gain a deeper understanding of the product we're building,

Please refer to the following links:

• Contlo AI Marketer: Link 1
• Contlo Brand AI Model™: Link 2
• Contlo Official Website: Link 3

Job Description:

Contlo is seeking highly motivated and talented Sales Development Representatives (SDRs) to join our dynamic and growing team. As an SDR at Contlo, you will play a crucial role in driving the company's sales growth by generating qualified leads and establishing initial relationships with potential customers. You will be responsible for prospecting, qualifying, and engaging leads to create a robust pipeline for our sales team. This is an excellent opportunity for individuals who are passionate about cutting-edge AI technology and want to contribute to the growth of an exciting startup.

Responsibilities:

• Conduct thorough research to identify potential target customers within the defined market segments.
• Reach out to prospects via various channels (e.g., phone calls, emails, social media) to introduce Contlo's AI native marketing platform and its benefits.
• Qualify leads by engaging in meaningful conversations to understand their business needs, challenges, and pain points.
• Effectively communicate the value proposition of Contlo's Brand AI Model™ and how it can revolutionize their marketing strategies.
• Collaborate closely with the sales and marketing teams to ensure a smooth transition of qualified leads into the sales pipeline.
• Maintain accurate and up-to-date records of all prospect interactions and activities in the CRM system.
• Participate in regular training sessions to stay updated on product knowledge and industry trends.
• Meet and exceed monthly and quarterly targets for qualified lead generation and pipeline development.

Qualifications:

• Bachelor's degree in business, marketing, or a related field (or equivalent work experience).
• 0-2 of experience as a Sales Development Representative in SaaS.
• Strong interpersonal and communication skills, with the ability to engage with prospects effectively.
• Excellent active listening skills and the ability to ask insightful questions to understand customer needs.
• Self-motivated and results-driven with a demonstrated ability to meet and exceed targets.
• Knowledge of the marketing technology landscape and familiarity with AI-based marketing solutions is a plus.
• Experience using CRM systems and sales engagement tools is preferred.
• Ability to thrive in a fast-paced, startup environment with a willingness to adapt and learn quickly.

Responsibilities:

• Assist in market research and competitive analysis to identify trends and opportunities.
• Work closely with product managers to document requirements and user stories.
• Contribute to the development and maintenance of product roadmaps and project timelines.
• Support user testing and feedback collection for new features or products.
• Assist in the creation of product documentation and training materials.
• Collaborate with design and engineering teams to ensure alignment with product goals.
• Participate in team meetings, brainstorming sessions, and other collaborative activities.
• Stay informed about industry trends and emerging technologies.

Qualifications:

• Currently pursuing a degree in Business, Computer Science, or a related field.
• Strong interest in product management, technology, and the software development lifecycle.
• Effective communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Eagerness to learn and take on new challenges.

Location: HSR Layout, Bengaluru

Job Profile:

As an Marketing Intern, you will be planning, executing, and optimizing our digital marketing campaigns. This role is perfect for someone with a robust analytical approach and a proven track record in performance-driven.

Key Responsibilities:

• Develop and execute marketing campaigns across various digital channels, including search engines, social media, and affiliate networks
• Utilize analytics tools to track campaign performance, identify optimization opportunities, and implement data-driven strategies.
• Assist strategies to drive demand, enhance brand visibility, and generate leads for the sales pipeline.
• Conduct A/B tests on different aspects of campaigns to continuously improve performance.
• Prepare detailed campaign performance reports, providing insights and recommendations for future strategy enhancements.
• Stay updated with the latest trends and best practices in digital and performance marketing.
• Work closely with other marketing and sales teams to ensure cohesive strategy and goal alignment.

Qualifications:

• Bachelor's degree in a related field; an MBA or advanced degree is advantageous.
• Strong storytelling and communication skills
• Analytical mindset with the ability to translate data into actionable insights
• Self-driven and able to work collaboratively in a fast-paced environment

Key Responsibilities:

• Develop and execute comprehensive test plans and test cases for software applications.
• Perform manual testing to identify issues, defects, and areas for improvement.
• Design, implement, and maintain automated test scripts using testing frameworks and tools.
• Continuously enhance and expand the test automation suite to cover new features and functionalities.
• Collaborate with the development team to understand software requirements and ensure test coverage.
• Investigate and report software defects and anomalies, including detailed bug reports.
• Work closely with cross-functional teams to ensure the quality of software throughout the development cycle.
• Participate in code and design reviews to provide quality assurance insights.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Knowledge of programming languages such as Java, Python, or C#.
• Strong problem-solving and debugging skills.
• Excellent communication and collaboration skills.
• Detail-oriented and committed to delivering high-quality results.

Location: HSR Layout, Bangalore

Job Summary:

We are seeking a highly motivated and experienced Lead Sales Development Representative to spearhead our sales development efforts. The ideal candidate will be responsible for generating new business opportunities, managing and nurturing leads, and developing a high-performing sales development team. As a lead, you will play a critical role in driving our company's growth by implementing strategic sales initiatives and fostering strong relationships with potential clients.

Key Responsibilities:

• Lead and mentor a team of Sales Development Representatives (SDRs).
• Develop and execute strategic plans to generate new leads and expand the company's customer base through various channels, including cold calling, email campaigns, and social media outreach.
• Monitor and analyze team performance, providing regular coaching and feedback to enhance productivity and effectiveness.
• Collaborate with the marketing and sales teams to align sales strategies and optimize lead generation efforts.
• Manage and maintain the lead pipeline, ensuring timely follow-up and effective qualification of prospects.
• Participate in key sales and business development meetings, presenting insights and strategies to stakeholders.
• Stay abreast of industry trends, market conditions, and competitive landscape to inform sales strategies and approaches.
• 4+ years of experience in sales or business development, preferably in a IT / SaaS environment
• Contribute to the continuous improvement of sales processes and tools to increase efficiency and conversion rates.

Qualifications:

• Bachelor's degree in Business Administration, Marketing, or a related field.
• A minimum of 3-8 years of experience in sales development, with at least 2-4 years in a leadership role.
• Proven track record of achieving and exceeding sales targets.
• Strong leadership and team management skills, with the ability to motivate and inspire others.
• Excellent communication, interpersonal, and negotiation skills.
• Proficient in CRM software and sales automation tools.
• Proficient in Lead Generation tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info
• Ability to analyze data and sales metrics to inform decision-making.
• Self-motivated, with a strong work ethic and a results-driven approach.

Location: HSR Layout, Bangalore

Job Title: Consultant - SDR / Inside Sales / Business Development

Job Overview:

As a Sales Development Consultant, you will be at the forefront of our sales efforts. You will be responsible for generating and nurturing leads, initiating meaningful interactions, and setting the stage for our sales team to succeed, all while operating within the US time zone.

Key Responsibilities:

Lead Prospecting:

o Identify and prospect potential customers and leads through various tools like LinkedIn Sales Navigator / Apollo / Lusha / Zoom Info

o Tailor outreach efforts based on lead characteristics and requirements.

Lead Qualification:

o Evaluate and qualify leads to ensure they meet predefined criteria and are ready for engagement by the sales team.

o Gather essential information to facilitate the sales process.

Ideal Customer Profiling:

o Prospect leads based on the ideal customer profile (ICP) and business requirements defined by the sales and marketing teams.

o Align sales efforts with our target customer segments.

Meeting Scheduling and Follow-Up:

o Initiate contact with potential customers to schedule product/service demonstrations and meetings.

o Maintain diligent follow-up to ensure appointments are attended and opportunities are maximized.

LinkedIn Outreach:

o Engage in strategic outreach on LinkedIn to connect with professionals, share valuable content, and build relationships.

o Craft personalized messages to initiate meaningful conversations.ns.

Location: HSR Layout, Bangalore

Department: Design/Art

Job Summary:

The Design Manager at Contlo will lead our design team, driving the creation and implementation of visual designs across various projects. This role requires a blend of creative vision, leadership, and project management skills to deliver outstanding design solutions that align with our brand's identity and business goals.

Key Responsibilities:

• Lead and manage the design team, fostering a collaborative, innovative, and high-performance culture.
• Develop and implement design strategies that align with the company's objectives and brand standards.
• Oversee the entire design process, from concept to delivery, ensuring high-quality standards are met within deadlines.
• Collaborate with cross-functional teams, including marketing, product development, and external partners, to ensure cohesive branding and user experience across all platforms.
• Provide expert guidance and feedback to designers, helping to develop their skills and careers.
• Stay abreast of industry trends, technologies, and tools to continuously improve the team's output and efficiency.
• Manage and allocate resources effectively, including budgeting for design tools, software, and external contractors as needed.
• Present designs and strategies to stakeholders, incorporating feedback to refine and improve outcomes.

Qualifications:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field. A Master's degree is a plus.
• Proven experience (typically 4+ years) in a design leadership role, with a strong portfolio showcasing a variety of projects.
• Expertise in design software and tools (e.g., Adobe Creative Suite, Sketch, Figma, Canva).
• Strong leadership and team management skills, with a track record of motivating and developing talent.
• Excellent communication, presentation, and interpersonal skills, capable of conveying complex design concepts clearly and persuasively.
• Solid understanding of branding, user experience, and digital marketing principles.
• Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives.
• Creative thinker with strong problem-solving skills and attention to detail.