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JoVE is the world-leading producer and provider of science video solutions with the mission to improve scientific research and education. Millions of scientists, educators, and students use JoVE for their research, teaching, and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Harvard, MIT, Yale, and Stanford. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.

The Role

We are seeking a dynamic and innovative Marketing Specialist with a passion for the biopharma sector. This role will focus on promoting JoVE’s unique solutions to biopharma companies. The ideal candidate will have a proven track record in B2B marketing, particularly within the life sciences, and will excel in creating content and executing lead-generation marketing campaigns that resonate with biopharma audiences.

Responsibilities

• Develop and execute marketing strategies tailored to biopharma companies
• Design and implement multi-channel marketing campaigns, including email marketing, social media, and paid ads to drive lead generation and audience engagement
• Create completing content for case studies, newsletters, blogs, social media, ads, and email campaigns
• Collaborate with the sales and product teams to align marketing initiatives with business goals
• Engage with industry professionals through events, webinars, and strategic partnerships to expand JoVE’s presence in the biopharma market
• Organize and deliver webinars and events at conferences
• Analyze marketing performance data and leverage insights to optimize strategies. Monitor KPIs such as lead generation, engagement, and conversion rates, providing actionable recommendations for improvements

Requirements

• A Bachelor’s degree in business, marketing, or life sciences
• 5+ years of experience in B2B marketing with a strong focus on the biopharma sector
• Strong understanding of the biopharma industry, including R&D processes and market trends
• Proficiency in marketing automation tools (such as HubSpot)
• Experience with Salesforce and B2B prospecting tools, such as LinkedIn Sales Navigator
• Excellent written and verbal English communication skills
• Strong analytical and problem-solving skills

Why Join JoVE?

• When working with JoVE, you can expect a compensation package competitively placed within the local market.
• You will make a direct impact in accelerating science research and in improving student learning in science education.
• Opportunity to work with global teams and in an environment that promotes innovation and collaboration.
• Our strong promotion from within culture draws a clear path to advance your career with us.

Generative AI System Design

• Architect and implement end-to-end LLM-powered applications
• Build scalable RAG pipelines (chunking, embeddings, hybrid search, reranking)
• Design and implement agent-based workflows (tool calling, multi-step reasoning, orchestration)
• Integrate LLM APIs such as OpenAI and Anthropic, along with open-source models
• Implement structured output validation, grounding strategies, and hallucination mitigation
• Optimize inference cost, latency, and token efficiency
• Design evaluation pipelines for performance, accuracy, and safety

2️⃣ Backend & Microservices Engineering

• Design scalable backend systems using Python
• Build REST and async APIs using FastAPI / Django
• Architect and implement microservices with clear service boundaries
• Implement service-to-service communication (REST, gRPC, event-driven messaging)
• Work with message brokers (Kafka / RabbitMQ)
• Optimize database performance (PostgreSQL, MongoDB)
• Implement caching strategies (Redis)
• Build observability: logging, monitoring, distributed tracing

3️⃣ Cloud-Native Architecture & DevOps

• Design and deploy containerized services using Docker
• Orchestrate services using Kubernetes
• Implement CI/CD pipelines
• Ensure system scalability, resilience, and fault tolerance
• Apply distributed systems principles:
• Circuit breakers
• API gateway patterns
• Load balancing
• Horizontal scaling
• Saga patterns
• Zero-downtime deployments

Strong UX Design / Product Design profile

Mandatory - Minimum 9+ YOE in UX / Product Design

Mandatory - Strong portfolio of UX / Product Design works,

Team handling of UX designers and project management

Mandatory - Design Education (BDes, MDes, BFA, MFA or Similar Design Degrees)

Mandatory - Should NOT have more than 12 Years of Total Experience

Job Role: Teamcenter Admin

• Teamcenter and CAD (NX) Configuration Management

• Advanced debugging and root-cause analysis beyond L2

• Code fixes and minor defect remediation

• AWS knowledge, which is foundational to our Teamcenter architecture

• Experience supporting weekend and holiday code deployments

• Operational administration (break/fix, handle ticket escalations, problem management

• Support for project activities

• Deployment and code release support

• Hypercare support following deployment, which is expected to onboard approximately 1,000+ additional users

Will be responsible for Hair Transplant Surgery & Treatments through various Techniques Active FUE, DFI, DFI+, R'PPLTM, PRP, PRFM, CBL Etc.  Consulting the clients and conducting hair transplant procedures  Consult the client Pre Procedure and Post Procedure Instructions  Should take all types Consultation & provide feedbacks via said procedure on time  Handling all procedure documentation & record via said process  UPGRADING the Clients Procedure to above level of technique  Engage in Webinars, Online Videos creation on topics related to business  Increase revenue by Upselling products and procedures during REVIEW and POST procedure sessions.  Coordinating with Head Office Managers& Consultants  Follow Guidelines given by management & Seniors  Handling Surgeons; technician team for a procedure or treatment  Assisting the team/surgeons in surgical procedure or during center management activities  Training new doctors hired for the company  Consulting patients in post-surgery follow-up  Supporting patients on post surgeries issues & assisting on medical condition  Give an initial consultation, analyzing the patient's scalp, discusses their preferences and expectations, and advises them on the best approach as learned during training  Analyzing patient's medical history, medication allergies, physical condition, and examination results to verify operation's necessity and to determine best procedure outcomes  Excellent verbal and written communication skills.  Taking care of OT inventory management with the help of technician  Maintaining medical documentation with the help of technician in the allotted system in co-ordination with HO

• Developing and maintaining all server-side network components.
• Ensuring optimal performance of the central database and responsiveness to front-end requests.
• Collaborating with front-end developers on the integration of elements.
• Designing customer-facing UI and back-end services for various business processes.
• Developing high-performance applications by writing testable, reusable, and efficient code.
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Documenting Node.js processes, including database schemas, as well as preparing reports.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.

Node.js Developer Requirements:

• Bachelor's degree in computer science, information science, or similar.
• At least two years' experience as a Node.js developer.
• Extensive knowledge of JavaScript, web stacks, libraries, and frameworks.

Desired Candidate Profile

• Graduation/ Post Graduation (MBA- Sales & Marketing)
• 4+ years in sales management within a corporate setting
• Industry background: Advertising/Marketing/Sales
• Self-Motivation
• Proven track record of success in the the sales cycle from plan to close
• Excellent communication, interpersonal, and organizational skills
• Superb leadership abilities
• Flexible for working 6 days a work

• Expertise in test planning and test strategy design for various types of testing - integration testing, functional testing, system testing and regression.

• Ability to quickly learn the functional aspects of the project & be the quality gatekeeper for the code release.

• Experience in testing the developed UI pages against the UX design to ensure the experience is realised. 

• Experience in creating knowledge artifacts and authoring guides for end-users

• Experience in creating test scenarios, test cases, traceability

• Hands-on experience with JIRA, WIKI, or Zephyr applications

• Understanding and working knowledge in Scrum Methodology

• Experience in Web,mobile, cross browser and device testing.

• Experience in Automation testing with Java and Selenium

• experience in frameworks like TestNG and Cucumber

Screen-Magic is publisher of #1 business texting application on Salesforce & Zoho platforms. We are revered for our great customer support. Current high quality customer support is helping us growing well and to retain our leadership position in the market. With growing business, We have decided to expand our Customer support team. We are looking for a Customer support manager who can lead, manage and scale our support team, with goals of high performing customer support team.

Skills:

• Very good communication skills
• Experience of managing customer support team of atleast 10 members for international customers.
• Good Customer facing skills
• Good experience of managing teams
• Good technology background required for understanding complex technology issues.

Responsibilities:

• Setup, Manage customer support team, Setup KRA, SLAs using fresh desk like customer support tools.
• Keep your team motivated.
• Keep tab on all issues which are reported by various sources
• Keep in touch with Product team for new releases and training teams according to their responsibility
• Check quality of customer support tasks and plan the trainings & reinforcement sessions for improving in general customer support quality
• Report to management about customer success reports
• Invent/discover new channels and method to improve customer success
• Manage  budgets of Customer support team requirements
• Take care of hiring and retaining customer support teams
• Do upkeep of tools used for Customer success such as fresh desk, chat etc.

Information Security Responsibilities:
You are responsible for protecting the information resources to which they have access. Your responsibilities cover both computerised and non-computerised information and information technology devices (paper, reports, books,  recordings, computers, removable storage media, printers, phones, fax machines, etc.) that they use or possess.  You Must follow the information security practices set by the ISO, as well as any additional departmental or other applicable information security practices.You are expected to adhere to all Screen-Magic policies and exercise good judgement in the protection of information resources. 

SHIFT : US Shift