Marketing Specialist

About the company

 

Extramarks is a leading educational - technology company, creating student-friendly digital learning solutions and keeping pace with globalization and technology in education. We have been in the market for the last 13 years operating different verticals PAN India. We provide education learning techniques across India, Singapore, Kuwait, UAE and South Africa. We at Extramarks are looking for Customer Relations Executives tasked with leading a team of executives and maintaining fruitful relations with our existing customers. The priority is to assist the organization to acquire new customers, and to maintain a good relationship with our existing ones. This means effective business development and customer relations executives are in massive demand in nearly every job sector there is including business to business, business to customer and even non –profit organizations.

 

About the role

 

The role being offered is Customer Relations Executive for B2C segment. As a Customer relations executive, you will be required to maintain continuous contacts with our existing customers and ensure the highest level of Engagement score.

 

Location

 

Noida, India

 

Roles and responsibilities

 

1. Keep abreast with Extramarks latest offerings and best practices
2. Ensure smooth onboarding of the user/customer, and tell them about the features of the product for better engagement of the Customer
3. Maintain and strengthen relationship with existing customers
4. Collaborate with the support team (technical and academic) to address customer queries
5. Conducting in-depth needs assessments to better understand each customer’s requirements to ensure highest satisfaction and Higher Utlization of the Application
6. Prompting clients to upgrade their existing packages and to purchase additional offerings.
7. Harnessing relationships to generate leads from referrals to maximize our profits.
8. Ensuring a good renewal rate of the subscribed packages
9. Retain customers who raised an issue for refund/cancellation

 

Selection process

 

There are two rounds for the selection process:

➢ PI - 1st Round

➢ PI - 2nd Round

 

Expectation

• B.E. / B.Tech, MBA, PGDM, Or Any Graduate/Post Graduate
• Excellent interpersonal and communication skills

Maintain a positive attitude focused on customer satisfaction.

Key Responsibilities

• Back-end Implementation: Authorization, Authentication, Modular design
• Application Development: Documentation, code quality, Unit Testing, Optimization, Bug fixing.)
• Back-end Operations (build tools, deployment, speed: (app, tests, builds, deploys), monitoring errors/logs, and stability).
• Review the created data model & ask any necessary clarifying questions before starting on work
• Write API code to implement the action on visual elements.
• Develop Json Web Services and Web applications.
• Create prototypes and staging sites for review and feedback
• Optimize websites and applications to ensure fast loading speeds
• Maintain websites and implement any necessary additions or enhancements
• Identify and troubleshoot various website issues and coding problems
• Collaborate with members of the website team, including designers and front-end developers, to consistently improve functionality and user-friendliness of web applications
• Maintain updated knowledge of the development industry and any advancements in technology
• Meet tight deadlines as required
• Knowledge of the common application/web security and OWASP vulnerabilities.
• Knowledge of the encryption algorithms to protect sensitive information.
• Knowledge of PII, PCI, HIPPA, and GDPR compliance and how to implement.
• Understanding of security breaches of data-in-transit and data-at-rest and knowledge in implementation for both.
• Knowledge/Aware of finding the vulnerabilities of the third-party components/libraries used in the application and remediating vulnerabilities.

 

 

Technical Skills: Java,Spring boot, Rest API, Json, JPA and/or Hibernate, SQL, AWS

Database : MySQL, PostgreSQL, SQL Server, MongoDB

Other : Tomcat, Eclipse, Oauth, JWT, Git.

Responsibilities

• Design and deliver wireframes, user stories, user journeys, mock-ups, and prototypes optimized for a wide range of devices and interfaces
• Create a wide range of graphics and layouts, and design solutions for product illustrations, company logos, and websites
• Work within brand guidelines to reinforce the brand’s style and voice
• Work on building design processes, tools, and culture
• Identify and troubleshoot UX and UI design problems.
• Understand the target audience and objective of the brand and reference impactful design ideas that can be adapted
• Have a keen eye for visual designs, styles, iconography, typography, and illustrations and define a compelling visual language in the Product, website, and Marketing Materials.
• Setup best practices to help the team achieve the above and constantly think about improving the UX process to aim for better organizational UX Maturity
• Make strategic design and user-experience decisions related to core, and new, functions and features
• Take a user-centric design approach and rapidly test and iterate your designs

 

Qualifications

• Bachelor's degree with at least 2+ years of visual design experience in a B2B product and marketing setting
• Communicative, organized, and achieve consistent results
• Proficiency in the following design tools: Figma and Adobe Suite, familiarity with prototyping tools (Principle, Invision, Framer, After Effects)
• Solid understanding of using HTML and CSS for website design. Hands-on experience with different JavaScript frameworks (JQuery etc.), Bootstrap, Material UI, Tailwind CSS, NextJS, etc.
• Experience creating and maintaining design systems for product, website, brand, and marketing assets
• Should possess the ability to convey messages and information through illustrations, graphics, and patterns
• Added benefit: Having B2B product dashboards related experience

About

Prozo:

Prozo is an integrated supply chain company offering

● omni-channel warehousing & fulfilment (asset-light 4PL)

● omni-channel Warehouse Management Software (WMS) and Order management

software (OMS),

● multi-channel distribution on 13+ online platforms; be it horizontal e-commerce platforms

(Amazon, Flipkart, Snapdeal etc.), vertical-specific platforms (Mnytra, Nykaa, 1MG,

Pharmeasy etc) or hyper-local platforms (Big Basket, Grofers, Jiomart etc)

We are a middleware between the brand and offline/online retailers and help small/medium size

brands get a distinctive supply chain and distribution edge. With more than 500,000 sellers

selling on online platforms and brands finding it more and more difficult to establish themselves

on these platforms, Prozo helps these brands become supply chain and distribution-ready on

these platforms by offering them "tech, fulfilment, and distribution" as-a-service.

Through our technology enablement of the supply chain & distribution, we are able to save the

cost of carrying inventory by >10%, add 3-5% to the topline and bring down working capital

significantly.

 

Brief About Role: Prozo (www.prozo.com) provides ‘e-commerce warehousing and

fulfilment services’ along with ‘supply chain technology solutions’ to brands from various

segments like health care, beauty, books, stationery, toys etc. Prozo is looking to strengthen its

Freight Solutions team to acquire SMEs & Direct-to-consumer (D2C) brands as clients.

Key Responsibility Areas:

● Business Development Planning: Develop a comprehensive business plan strategy to

acquire clients in a time-bound manner.

● Demand Side Business Development: Identify target clients (SMEs and D2C brand)

who are looking for competitive freight solutions. Make a value proposition & convert

them into Prozo customers.

● Supply Side Business Development: Work with logistics/ freight companies and get

competitive quotes for FTL and PTL logistics services

● Deal Closure: You are expected to engage with the client in multiple rounds of

negotiation and drive the deal to closure. Maintaining the high conversation ration of

deals closed/Client in the pipeline will be an important metric in your performance.

● P&L Responsibility: Responsible for complete P&L of PTL and FTL growth business

and Inside & Outbound Sales.

● Technology Savvy: You will be expected to develop a detailed understanding of

technology solutions offered by Prozo related to e-commerce fulfilment and offline

supply chain digitization. You will be expected to bundle the same along with the freight

solutions as per the client’s requirement.

● Strong know-how of Omni-Channel/multi-channel Fulfilment: The candidate should

have a deep understanding of B2B and B2C distribution channels as well as online and

offline distribution channels.

● Team Building: The candidate should be able to build and lead a highly competent

team of middle-level professionals.

● Project execution: Work with operation team for project execution till the operation is

smooth. Work as a bridge between client & operation team.

● Bill Submission & Payment Follow-up: The candidate should be able to maintain 2 major points.

○ Bill submission to client on time every month - follow-up with the concerned team.

○ Follow up with the client for the timely manner payment to the company.

Industry Experience:

● Minimum 03 years of experience in freight-business i.e., PTL and FTL business

● Solution designing expertise and prowess with excel

● Expertise in handling Logistics, sales and business development activities

● Ability to establish meaningful business relations with clients.

● If you have already experienced startups, it will be an added advantage to your candidature.

● Ex-founders of the supply chain companies would make a great fit for this role!

 

Role: Manager/ Assistant Manager-Freight Solutions

Location: Ecotech 12, Greater Noida West, Uttar Pradesh - 201310

Reporting to: Senior Manager /Assistant Vice President - Business Development

 

Qualification – MBA or Graduate

Job Location – Delhi/NCR

Profile – Business Manager B2C Sales (PTL & FTL)

Interview Process – Virtual

• Writing scalable, robust,, testable, efficient, and easily maintainable code

• Translating software requirements into stable, working, high performance software

• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architectur

• Strong knowledge of Go programming language, paradigms, constructs, and idioms

• Knowledge of common Goroutine and channel patterns

• Experience with the full site of Go frameworks and tools, including:

  • Dependency management tools such as Godep, Sltr, etc.
  • Go’s templating language
  • Go’s code generation tools, such as Stringer
  • Popular Go web frameworks, such as Revel
  • Router packages, such as Gorilla Mux

• Ability to write clean and effective Godoc comments

• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)

Max CTC - 15 Lacs fixed
Work Ex 3 - 6 yrs
Qualifications Graduation (BE / B Tech / BCA/MCA/BSC) with specialisation in Computer Science is Preferred or B.E / B Tech
Notice Period - Immediate or max 20 days or candidates with BUY OUT OPTION

Targetted Sector / Industry - IT, Ecommerce / Product startups, Edu Tech companies

Location : Kurla Mumbai, willing to relocate (if your not from Mumbai)

Should have a high performance Laptop + Internet Connection(Currently to start working remotely)

About the Company uFaber is a well-funded EduTech startup, founded by serial entrepreneurs from IIT Bombay. Technology has changed almost every aspect of our life but the way we learn is still the same. We know that we have chosen a very complex and difficult problem to solve but if problem is not challenging, what's the fun! We are building a team of super smart and high IQ people

Skills Required :

1) Hands on experience in python - django / flask / django restful API frameworks
- Having worked as an individual contributor - developing the project / product end to end from scratch
- Having worked as a backed/fullstack developer
- Having worked on high user base products / apps(min 10 - 20k) users
- Having solved or worked on production issues after the product release
- Having lead a team of 2-4 developers(DESIRED, not mandatory)
2) Good understanding of HTML / CSS | SCSS / Javascript / jQuery, responsive web design using bootstrap
3) Basic understanding of MVC, JavaScript development (Angular is a big bonus)
4) Understanding of code versioning tools, such as Git
5) Management of hosting environment, including database administration (preferebly relational databases MySQL, Postgres, etc)
6) Strong theoritical and practical knowledge of the work - the fundamentals must be clear.
7) Smart, confident and good communication skills.

What you are suppose to do :

1. Plan and execute the long term development roadmap.
2. Code high quality web and mobile apps in django and angular.

Max CTC - 15 Lacs fixed
Work Ex 3 - 6 yrs
Qualifications Graduation (BE / B Tech / BCA/MCA/BSC) with specialisation in Computer Science is Preferred or B.E / B Tech
Notice Period - Immediate or max 20 days or candidates with BUY OUT OPTION
Targetted Sector / Industry - IT, Ecommerce / Product startups, Edu Tech companies
Location : Mumbai, willing to relocate

Job Description : - You are expected to be strong in computer fundamentals like Data structure, algorithm, problem-solving, and coding - Experience building robust, scalable software and services - Experience with agile methodologies - Attention to detail, and the ability to pick up new tools and technologies quickly - Build exceptional eCommerce website and apps - covering all aspects from customer experience to scalability and security. Drive continuous improvement in - customer conversion and acquisition through delightful customer experience. - scalability, robustness and security enabling unhindered focus on business - Candidates should be technology agnostic & be willing to learn new technologies - Should be innovative and a problem solver - Should have good communication skills - Should be a team player and also be able to work independently Skill Set - Must have strong experience in full stack web development - Must have a strong understanding of best practices for scalable/robust/secure web apps - Ability to think through customer experience and integrate 3rd party technologies that can enhance the customer experience Technologies: We are looking for a tech-agnostic a. Any; exposure in .NET preferred. b. Exposure to Cloud datastores / NOSQL.

We are looking for an enthusiastic technologist to build and implement programs. You will work with the client, other developers and testing team throughout the software development life cycle. In this role, you should be a team player with a keen eye for detail and problem-solving skills. Your goal will be to build effective programs and systems that serve user needs. If you are ready to learn new technologies and ready to adapt as per the changing requirement and implement functional programs, we’d like to meet you.

We have a new client from New Zealand who is looking for Tech Lead in the field of .Ne. .Net Developer, Management Experience is a must.