Hunarstreet Technologies Pvt Ltd

AFS Operations

·         70% office and 30% site work.

·         End-to-end call coordination and follow-ups.

·         We will get candidates from construction or manufacturing industry.

Designation : Executive – Aftersales (AFS) – Operations

Department : Aftersales Service (AFS) – Operations

Reporting to : Assistant / Senior Manager – Operations

Department Head : Senior Manager – Operations

�� Role Summary

The Executive – AFS Operations is responsible for execution, coordination, and closure of Aftersales Service

jobs including service visits, repairs, AMC/PMC activities, and material movement. The role ensures timely

deployment of technicians, accurate job documentation, coordination with commercial and billing teams, and

adherence to safety and quality standards. This position plays a critical role in on-time job completion and

billing readiness.

�� Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

�� Key Responsibilities

�� Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

��‍�� Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Job Description - JD & KPIs

5. Approve technician attendance and service completion details

�� Documentation & Billing Support

1. Ensure accurate job card entries (service details, dates, signatures)

2. Collect signed job cards, acknowledgments, and completion certificates

3. Verify GRNs, delivery challans, and service reports

4. Share complete and verified documents with AFS Commercial for billing

5. Ensure zero discrepancies in job documentation

��️ CRM Updates & Reporting

1. Update job execution status daily in CRM

2. Close jobs in CRM post completion with all supporting documents

3. Maintain execution tracker (job-wise, technician-wise)

4. Report delays, site issues, or client concerns to seniors immediately

5. Support audits by providing execution records when required

�� Stakeholder Coordination

1. Coordinate with AFS Commercial for job scope clarification

2. Liaise with finance for billing-related clarifications

3. Coordinate with safety team for audits or site compliance

4. Support client communication regarding service schedules and closures

5. Assist seniors in resolving escalated operational issues

�� Key Performance Indicators (KPIs)

• On-time job execution as per committed schedule

• Zero rework due to operational or documentation errors

• Timely submission of billing-ready documents

• CRM job closure accuracy and timeliness

• Client satisfaction and minimal escalations

�� Career Progression Pathway

Job Description - JD & KPIs

Page 3 of 3

Level Title Key Criteria for Progression

Entry Executive – AFS Operations Timely execution, accurate documentation, discipline

Level 1 Senior Executive – Operations Handling multiple sites, technician planning

Level 2 Assistant Manager – Operations Independent site ownership, client handling

Level 3 Manager – Operations Team management, regional operations control

�� Growth Factors

Area Indicator

Execution Discipline Jobs completed within planned timelines

Documentation Accuracy Zero missing or incorrect job records

Coordination Smooth inter-departmental communication

Escalation Readiness Issues escalated within 24 hours

Learning Curve Independent handling of jobs within 2–3 months

�� Evaluations

Quarterly evaluations will be conducted by the Department Head, with HR involvement as required, based on

performance against KPIs, documentation quality, and operational discipline.

HR Business Partner – Pondicherry

Employee Base: ~800 employees (500 + 300)

Language Requirement

·         Tamil – Mandatory

Role Scope

·         Floor engagement

·         Productivity enhancement

·         Work with business leaders on people solutions

·         Employee relations

·         Recruitment

·         Gemba Walk

·         5S activities

·         Performance efficiency programs

·         Employee committees

·         Engagement programs

·         Shutdown planning

·         Resolving business challenges involving people agenda

MINIMUM REQUIREMENTS

Total/ Relevant Experience: 12-15 years

Business Understanding:

Understanding of Pharma/API business, Industry HR best practices,

Statutory and other legal requirements ((Labour Codes, Regulatory

Audits, etc.)

Knowledge

 Sound understanding, experience & expertise in managing employee

life cycle of HR.

 Should have managed workforce planning, Talent management and

employee engagement.

 Skilled in overall IR and related roles.

 Financial acumen of the business, products, variable cost and fixed

cost, especially the employee cost.

 Must be aligned with the strategic planning and business planning.

 Knowledge on developing industrial & employee relations strategies /

polices and its implementations. Compliances, negotiation, liaising and

legal handling skills

 Should have managed Government Officials/ Statutory officers etc.

Behavioural Skills

Interpersonal relationship, communication, assertive, Listening Skills,

Negotiations and Problem Solving, Influencing skills, Conflict

resolution, stakeholder management, emotional maturity, Resilience

and bias for action.

AREAS OF RESPONSIBILITY

Header

Definition

IN ORDER TO, what results

MEASUREMENT CRITERIA

Quantitative

Qualitative

1 Strategic Business Partnering  

  Partner with Production and Quality heads to forecast manpower needs based on

the production pipeline. Manage the "Manpower Cost per Kg" metric

 Conduct regular "HR Dipsticks" and "Stay Interviews" to gauge morale and

prevent the "Broken Rung" phenomenon in technical middle management

 Facilitate Floor engagement program for employees and contract workers (e.g.

GEMBA, 5S etc.)

 Lead site-level DEI initiatives, such as creating infrastructure and safety

protocols to increase female representation in QC/QA and Production

2 Talent & Performance Management  

  Work with Site Operations Head and functional leaders to set performance

expectation, facilitate performance support and performance feedback

 Drive the Annual Appraisal cycle, ensuring that KPIs are balanced between

output (volume) and quality (compliance/safety).

 Drive performance efficiency and productivity program in partnership with

Operations and Quality team.

 Identify High-Potential (HiPo) employees on the shop floor and create

development roadmaps to move them into supervisory roles

 Collaborate with the L&D team to facilitate "Functional Skill-up" programs for

employees

 Facilitate identification of Critical roles/ talents and work on succession planning

for the roles identified at the Site

3  Industrial Relations & Compliance

  Spearhead the site-level implementation of the New Labour Codes, specifically

communication to employees or workers on the changes and impacts of their

interest.

 Audit and oversee the lifecycle of contract labour, ensuring 100% compliance

with PF, ESI, and Gratuity provisioning

 Handle domestic inquiries and grievance redressal to maintain a strike-free

environment

 Develop relationship with Union leaders and related groups to ensure/

implement healthy work environment

4 Culture and Employee Engagement

  Promote a culture of transparency, discipline, and trust.

 Implement employee engagement and workplace climate improvement

initiatives.

 Lead employee engagement activities at Site and facilitate R&R program to

improvement employee engagement/ satisfaction score.

5 Stakeholder Management  

  Collaborate with Plant Heads, Site HR Head, Legal, Production, and Safety

functions.

 Build relationships with local bodies, industry associations, and government

officials.

 Work with cross-functional teams across sites/ corporate function to ensure

people agenda at Site is delivered effectively.

 2–4 years of experience in machinery manufacturing.

Required Skills:

 Strong negotiation and closing skills

 Commercial awareness and business acumen

 Excellent communication and presentation skills

 Ability to work independently and take ownership

 Target-oriented and revenue-focused approach

 Willingness to travel extensively (Domestic & International preferred)

Key Responsibilities:

 Generate new business opportunities and achieve assigned sales targets.

 Analyze customer requirements, market demand, and competitor activities.

 Conduct techno-commercial presentations and negotiations with clients.

 Manage the complete sales cycle from inquiry generation to order closure.

 Prepare detailed techno-commercial proposals and pricing strategies.

 Maintain strong customer relationships and ensure repeat business.

 Monitor customer satisfaction and resolve commercial or technical concerns.

 Coordinate with design, production, and service teams for smooth project execution.

 Travel for domestic and international client meetings, exhibitions, and trade shows.

 Maintain updated customer database and sales performance reports

The Junior Executive – Billing plays a supporting role in the Commercial Department, assisting in basic billing documentation, logsheet collation, cheque deposit coordination, and data upkeep. The role ensures foundational billing tasks are completed timely and helps maintain clean records to support the department’s overall monthly billing targets.

📚 Education & Skill Requirements

• Familiar with Excel, PDF editing, and scanning

• Basic knowledge of GST, billing terminology

• Good discipline in documentation and communication (English or Hindi)

________________________________________

🔧 Key Responsibilities

📑 Billing Support & Documentation

1. Assist in collecting data and log sheets from internal teams

2. Help prepare basic RA/proforma invoices as per format

3. Print, scan, and file billing copies (soft & hard copy)

4. Courier or hand over bills via office boys for submission

📋 Log sheet & Record Keeping

1. Update and maintain log sheet records in Excel

2. Help prepare deduction templates for operator and breakdown

3. Assist in preparing billing compliance folders and GRNs

🧾 Cheque Coordination & Deposit

1. Collect cheques from admin team or site

2. Ensure timely deposit in bank or handover to accounts team

3. Maintain daily tracker of cheque pickup/deposit

📊 Reporting & Follow-up

1. Submit daily task update on group by EOD

2. Report pending work or delays to Executive / Sr. Executive – Billing

3. Keep records ready for audit and HOD reviews

Job Description – Junior Executive – Billing

Designation: Junior Executive – Billing

Department: Commercial

Reporting To: Assistant / Senior Manager – Commercial

Department Head: Senior Manager – Commercial & Accounts

🔹 Role Summary

The Junior Executive – Billing plays a supporting role in the Commercial Department by assisting in basic billing documentation, logsheet collation, cheque deposit coordination, and data upkeep.

The role ensures foundational billing tasks are completed on time and supports the department in achieving overall monthly billing targets through accurate record maintenance.

🎓 Education & Skill Requirements

• Graduate (Commerce preferred)
• 0–2 years of experience in basic accounts, billing, or administrative roles
• Familiarity with Excel, PDF editing, and scanning
• Basic knowledge of GST and billing terminology
• Good documentation discipline and communication skills (English or Hindi)
• 
  

📌 Key Responsibilities

🧾 Billing Support & Documentation

1. Assist in collecting data and logsheets from internal teams
2. Help prepare basic RA / Proforma invoices as per standard format
3. Print, scan, and file billing copies (soft & hard copy)
4. Coordinate courier / handover of bills through office staff for submission

📊 Logsheet & Record Keeping

1. Update and maintain logsheet records in Excel
2. Help prepare deduction templates for operators and breakdown cases
3. Assist in preparing billing compliance folders and GRNs

💰 Cheque Coordination & Deposit

1. Collect cheques from admin team or site
2. Ensure timely bank deposit or handover to accounts team
3. Maintain daily tracker for cheque pickup and deposit

📈 Reporting & Follow-up

1. Submit daily task update in the group by EOD
2. Report pending work or delays to Executive / Sr. Executive – Billing
3. Keep records audit-ready for HOD reviews
4. 
   

📊 Key Performance Indicators (KPIs) & Incentives

KPI AreaAmountCriteriaBilling Target – Cumulative Incentive₹1,3330.05% above ₹2.65 Cr per month (or total annual target of ₹35 Cr billing).

Notes:

• Calculated on cumulative method (if monthly target is below, negative incentive applies).

• Assuming ₹35 Cr FY billing, annual incentive ≈ ₹16,000.Monthly Incentive Range₹800 – ₹1,300Based on quality and quantity of projects closed

Important Notes:

• KPI report must be submitted to the reporting officer with CC to Mr. Ashenke and HR every month before the 3rd for review.
• All billing numbers will be considered from CRM only.
• Payment will be processed with next salary post email verification from reporting officer.
• Delayed submission of report may attract deductions and/or delays.

🚀 Career Progression Pathway

LevelTitleKey Criteria for ProgressionEntryJunior ExecutiveDiscipline, basic billing support, record keeping, escalationLevel 1ExecutiveAccurate billing, basic reconciliation, email communication, report ownershipLevel 2Senior ExecutiveOn-time billing, client visits, aging report management, daily follow-upsLevel 3Assistant ManagerIndependent billing & collection ownership, contract reading, documentation accuracyLevel 4ManagerTeam management, key client handling, reduction of pendencies, full regional accountability

📌 Growth Factors

AreaIndicatorAccuracyNo format or data errors in daily workTimelinessTasks completed on schedule with timely escalationCommunicationClear daily updates, prompt senior responsesInitiativeProactive follow-ups and clarification when required

📅 Evaluations

Quarterly evaluations will be conducted by the Department Head, with or without HR involvement as required.

Location-Hyderbad

Qualification -B-Architect /interior design

Monday-Friday

9.30AM to 6.30 PM

Job Title: Senior Interior Designer

Job Description:

Graniti Vicentia India Pvt Ltd is seeking a highly skilled and experienced Senior Interior Designer to join

our dynamic team. The ideal candidate will have 3 to 4 years of relevant experience in the field and

possess a strong background in interior design, with a focus on creating aesthetically pleasing and

functional spaces. The Senior Interior Designer will be responsible for overseeing various aspects of

the design process, including conceptual design development drawings, vendor coordination, shop

drawings, quotes, and the selection of furniture, fixtures, and equipment (FFE).

Responsibilities:

Design Development:

• Lead the design development process, ensuring that concepts align with client preferences,

project goals, and industry standards.

• Develop comprehensive interior design schemes, including space planning, color schemes,

and material selections.

Drawings and Documentation:

• Create detailed interior drawings, plans, and elevations using industry-standard software.

• Collaborate with architects and other design professionals to integrate interior design

elements seamlessly into overall project documentation.

Vendor Coordination:

• Establish and maintain relationships with vendors, suppliers, and manufacturers.

• Coordinate with vendors to source and procure materials, furniture, and fixtures that meet

project specifications and budget constraints.

Shop Drawings and Specifications:

• Review and approve shop drawings to ensure they comply with design intent and project

requirements.

• Develop and communicate detailed specifications for construction and installation

processes.

Quotes and Budget Management:

• Prepare accurate and detailed project cost estimates and quotes.

• Work closely with the project management team to monitor and manage project budgets

effectively.

FF&E Selection:

• Lead the selection of furniture, fixtures, and equipment based on design concepts, client

preferences, and project requirements.

• Stay updated on industry trends and product innovations to enhance design offerings.

Qualifications:

• Bachelor's degree in Interior Design or a related field.

• 3 to 4 years of proven experience in interior design, with a focus on commercial or

residential projects.

• Proficient in AutoCAD, Adobe Creative Suite, and other relevant design software.

• Strong knowledge of materials, finishes, and furniture procurement.

• Excellent communication and interpersonal skills.

• Ability to lead and collaborate within a team environment.

• Project management skills, including the ability to manage timelines and budgets effectively.

• If you meet the above qualifications and are passionate about creating innovative and

functional interior spaces, we invite you to apply for the Senior Interior Designer position.

Please submit your resume, portfolio, and a cover letter detailing your relevant experience

and design philosophy.

🎓 Education & Skills

• Diploma / Graduate in Mechanical / Electrical Engineering

• 1–3 years of experience in service operations or site coordination

• Basic understanding of service workflows, job cards, and safety norms

• Proficient in emails, Excel, WhatsApp coordination, and basic CRM usage

• Strong coordination skills, problem-solving ability, and discipline

________________________________________

🔧 Key Responsibilities

🧩 Job Planning & Execution

1. Receive approved Sales Orders (SO) / work instructions from AFS Commercial

2. Plan service execution schedules in coordination with clients

3. Deploy technicians as per job requirements and skill set

4. Ensure technicians report on time to site and start work as scheduled

5. Monitor daily job progress and site status

________________________________________

🧑‍🔧 Technician & Site Coordination

1. Allocate manpower, tools, and consumables as required

2. Coordinate with stores for spares or material dispatch

3. Ensure technicians follow safety procedures and site protocols

4. Handle site-level issues and escalate when required

Designation - Technician – Installation /Dismantling /Height Extension (Passenger Hoist / Mast Climbing Work Platform / RSP)

Experience : 1.5 to 4 years

Location : Navi Mumbai or Mumbai

Salary : 20,000 to 30,000

Role Summary

The Technician –is responsible for safe and timely installation, height extension and dismantling of Passenger Hoists, Mast Climbing Work Platforms (MCWP), and RSP systems at project sites.

Qualification & Skills

• ITI (Mechanical / Electrical / Fitter / Welder / Electrician preferred)

• Diploma holders with relevant experience

• Knowledge of installation, extension, and dismantling activities

• Ability to work at height and follow safety procedures

Key Responsibilities

Installation & Commissioning:

• Install Passenger Hoists, MCWP, and RSP systems as per drawings and OEM guidelines

• Perform pre-commissioning checks and support commissioning

Height Extension Work:

• Carry out mast additions, ties installation, alignment

Dismantling:

• Execute safe dismantling and assist in material packing and dispatch

Key Performance Indicators (KPIs)

• Timely installation, extension, and dismantling

• Zero safety violations

• Quality workmanship with minimal rework

• Proper documentation submission

Career Progression

Technician → Senior Technician → Supervisor

Lead design development aligned with client requirements and project goals.

Develop space plans, design concepts, and material selections.

Prepare detailed interior drawings, layouts, and elevations.

Coordinate with architects, consultants, and vendors.

Review and approve shop drawings as per design intent.

Develop specifications for materials and installation.

Manage FF&E selection and sourcing.

Prepare cost estimates and support budget management.

About The Company

Opening for IT MNC Company

Role: Talent Acquisition (Specialist / Manager)

Job Location : Andheri East ( Chakala)

Exp : 4 to 12 years

Working Days: 6 Days a Week

Key Responsibilities

Desired Skills

4-12 years of experience in HR with major exposure in Talent

Acquisition, preferably in the IT industry.

• Bachelor’s or Master’s degree in Human Resources (Mandatory)