Bikefixup
https://bikefixup.comAbout
BikeFixUp focuses on transforming India’s two-wheeler servicing ecosystem through technology. Our platform connects riders with trusted mechanics for on-demand, standardised, and affordable repair services within 60 minutes. We’re now expanding into EV servicing and connected mobility solutions to power the future of sustainable transportation.
Tech stack
PHP
Laravel
GitHub
Java
Javascript
AngularJS (1.x)
React.js
Flutter
NextJs (Next.js)
MongoDB
Python
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BikeFixUp is a tech-driven two-wheeler servicing platform solving the problem of unorganized and unreliable bike repairs in India. Through our app, CRM, and chatbot, we provide on-demand, standardized, and affordable servicing within 60 minutes. With 50,000+ customers across 30+ cities, we are now expanding into EV servicing and connected mobility solutions, aligning with India’s Energy, Mobility, and Connectivity future.
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Job Title: Customer Service Executive (Voice/Blended)
Company: BikeFixUp
Location: Vidya Plaza, SGM Nagar, NIT, Faridabad (Work from Office)
📌 Role Overview
We are looking for an energetic and well-spoken Customer Service Executive to join our team at our Faridabad office. You will be the first point of contact for our customers, ensuring their queries are resolved and they have a seamless experience with BikeFixUp.
📋 Job Details
Salary: ₹10,000 – ₹15,000 per month (fixed)
Shift Timings: 9:00 AM – 6:00 PM
Working Days: 6 days a week (Rotational Offs)
Job Type: Full-time, Work from Office
🎯 Key Responsibilities
Handle incoming customer calls and queries professionally.
Provide accurate information about our services and pricing.
Resolve customer complaints and follow up to ensure satisfaction.
Maintain basic records of customer interactions in our system.
✅ Requirements
Education: Minimum 12th Pass / Graduate.
Experience: 0–1 year (Freshers are welcome to apply!).
Communication: Good command over Hindi and basic English.
Location: Candidates living in or near NIT, SGM Nagar, or Neelam Flyover preferred.
Skills: Basic computer knowledge and a polite phone manner.
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