Sales and Marketing_Chiller manufacturing

We are seeking a Patient support service - Voice to handle customer queries and provide assistance related to healthcare services. The role requires effective communication skills, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Handle inbound and outbound calls related to healthcare services.
• Service customers seeking support with their monthly healthy benefit package.
• This monthly benefit can be used in pharmacies and is present on a card to be used for over-the-counter medications such as cold/flu and nutritional supplements.
• Customers will seek help with replacement cards, balance checks, and contact information updates.
• Successful associates can distinguish varying levels of customer complexity & communicate effectively.
• Ensure compliance with HIPAA and other healthcare regulations.
• Resolve customer queries efficiently while maintaining professionalism.
• Maintain records of patient interactions and escalate complex cases when needed.
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Required Skills:

• Strong verbal and written communication skills.
• Ability to handle customer inquiries with empathy and professionalism.
• Basic knowledge of healthcare processes and medical terminologies (preferred).
• Problem-solving and multitasking abilities.
• Cognitive and Behavioral Assessment: Traitify – Medium or High
• Language Proficiency: Emmersion – B1 CEFR score
• Typing Test: 25 WPM at 95% accuracy
• Familiarity with CRM software or call center tools (a plus).

Educational Qualification:

• Bachelor’s degree in any field.

• Budget: Management of budget for Hardware Asset Management tools, services and staffing (permanent and temporary)
• Talent management: Permanent, contract, temporary and graduate trainees
• Matrix management: Management of staff with Hardware Asset Management responsibility in other business units
• Lead third-party Hardware Asset Management resources: Supervisory responsibility for third-party resources supporting Hardware Asset Management activity
• Financial: Oversight of spending on technology asset support, which includes hardware, software, cloud services, support, maintenance and hardware disposal
• Environment: Endpoints and edge devices, software and service asset vendors, on-premises data center assets, and cloud services
• Other: Liability management and remediation tracking

The IT asset manager will:

• Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
• Promote and advocate the value of Hardware Asset Management to various leaders. This includes developing and promoting effective Hardware Asset Management strategies, policy, approaches and practices across the full range of digital technology assets used within the organization.
• Identify and report on breaches of Hardware Asset Management policy, and track remedial action.
• Report on (or develop reporting on) remediation of digital technology asset-related risks and progress of optimization activity.
• Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
• Gather data on and provide analysis of all activities that have an impact on the value, cost and risk of digital technology asset life cycles.
• Provide finance with the data to support the analysis of digital technology asset project and maintenance budgets and business cases.
• Assign responsibilities for sub disciplines, such as IT asset disposition (ITAD).
• Ensure that Hardware Asset Management -related tools and services are properly evaluated, selected, implemented, configured and maintained, with appropriate integration with other sources of organizational data.
• Provide access to technology asset data in support of essential activities required to support the effective running of the business.
• Manage the everyday functions of the core Hardware Asset Management team. This includes staffing, budgeting and other relevant management functions required to hold all IT and business stakeholders accountable for optimizing the cost, risk and benefit of digital technology assets throughout their life cycle.
• Managing the deployment and collection of devices and other hardware assets to the associates or offices.

The IT asset manager acts in a leadership role and must demonstrate the following leadership attributes:

• Strategic thinking — An understanding of strategic business objectives and the ability to develop a vision and strategy for Hardware Asset Management and execute it effectively in order to drive results toward those objectives
• Interpersonal skills — Proven ability to collaborate, build relationships and influence individuals at all levels in a matrix management environment (as well as external vendors and service providers) to ensure that segregation and overlapping roles are identified and coordinated
• Strategic relationship management — Includes working with vendors during compliance audits
• Strategic vision — Ability to sense emerging needs and drive change as Hardware Asset Management develops and matures to meet organizational and technology challenges

The Hardware asset manager must have the following skills:

• Strong communication skills with a proven ability to understand key business and technical concepts, and then effectively communicate these concepts with technical staff, business stakeholders and senior management
• Strong organizational skills, the ability to perform under pressure and to manage multiple priorities with competing demands for resources
• Strong analytical, data processing and problem-solving skills
• Proficiency in process formulation and improvement
• Ability to read and interrupt contracts to properly manage digital technology, which includes license and maintenance agreements
• Ability to manage the deployment and collection of devices and other hardware assets to the associates or offices in a large scale. Demonstrable experience of managing assets in hundreds of thousands will be required.

The Hardware asset manager must have in-depth knowledge and experience of the following:

• Technology asset life cycle (whether digital technology, information, financial or physical assets), best practice governance, tools and services
• Policy, process, and procedure development and implementation
• Technology contracts and their likely cost implications through the technology asset life cycle
• Engagement with sourcing, procurement and vendor management legal, tax and accountancy advisors for additional information
• Data processing, analysis and quality management tools
• Ability to manage effective deployment, collection and disposition of assets and managing the devices through its lifecycle

Additionally, an understanding of IT business continuity, cybersecurity, and integrated risk management and optimization methodologies is highly desirable, along with knowledge of IT management.

The following experience is considered essential:

• A management role, including engagement with sourcing, procurement and vendor management, business stakeholders and frontline operational IT staff
• Prior Hardware Asset Management roles (hardware or software) or demonstrable experience of working with IT asset management professionals to deliver Hardware Asset Management capability and improved business outcomes
• Atleast 16 years of experience with IT, enterprise asset management or information management
• Demonstrated leadership experience building cross-organizational consensus with exposure to technology providers and/or business clients
• Demonstrated experience in liaising with middle and senior management
• Experience with building business requirements for digital technology tools and services, developing business cases, and selecting solutions using RFP documentation and processes
• Experience leading system or tool implementations, with responsibility for verifying capabilities, outputs, dependencies and implementation scope
• Experience managing deployment, collection and disposition of assets in a large scale with globally distributed workforce.

The following experience is considered desirable, but not mandatory:

• 13+ years of experience working in the working in a large IT/ITeS organization
• 13+ years of experience in managing external IT service providers handling digital technology assets
• Experience with ServiceNow platform

This is a sensitive role dealing with commercial risks and significant costs. The organization must have a high level of confidence in the integrity and track record of the individual appointed to this role.

The following certifications are considered desirable, but not mandatory:

• ITIL v3 Foundation certification
• Certified IT Asset Manager
• COBIT 5 Foundation

• An undergraduate or postgraduate degree in finance, IT, engineering, business management or a related field
• Tertiary qualifications in financial accounting, project management or data analysis, or a legal or paralegal qualification that includes contract, copyright or intellectual property law are preferred

About Statcon Electronics 

Statcon Electronics India Limited Statcon Electronics India Limited is a company specializing in the field of power electronics since its inception, with its roots going back to 1986. It has held prestigious clientage both nationally and internationally, with ABB, Alstom, BHEL, Indian Air Force, Indian Army, Indian Railways, GAIL, and Indian Oil, to name a few. SEIL has a diverse portfolio, spanning across 4 sectors – Railways, Power, Defence and Solar energy.  

About the position 

We are looking for a multiple embedded software engineers with experience in developing firmware for controlling power electronics systems. Openings are available for senior and principal engineer positions across multiple product streams, and target markets include the Indian subcontinent, Africa and North America. 

Required Technical skills 

• Demonstrated experience in developing embedded firmware for real-time power electronics systems using 16/32 bit ARM microcontrollers (ST Microelectronics preferred).  
• Must have shipped at least 1 major relevant product to the market which meets standard industry specifications. Experience with designing for North American/European markets a plus. 
• Experience with common communication protocols such as SPI, I2C, USB, UART, Bluetooth, Ethernet, RS232, and RS485 
• Experience with peripherals and systems such as ADC, DAC, timer, GPIO, PWM, DMA, NVIC, serial and parallel interfaces, memory, bootloaders and watchdog timers 
• Proficiency in advanced algorithm development using Embedded C 
• Experience with embedded software tools such as editors, assemblers, compilers, debuggers, simulators, emulators and Flash/OTP programmers. 
• Thorough understanding of power electronics topologies and control strategies 
• Good grasp over digital signal processing techniques 
• Ability to read and interpret component datasheets, PCB schematics and layout design 
• Familiarity with using measurement devices such as oscilloscopes, multimeters, function generators and logic analyzers to bring up and debug hardware 
• Demonstrated knowledge of firmware development best practices (code reviews, unit tests, Software Configuration Management, version control using git etc.) 
• Excellent documentation skills, and a good grasp over the English language 
• Comfort in using modern collaborative tools such as Slack/Microsoft Teams, JIRA/Trello/Microsoft Planner, Confluence/Microsoft OneNote and the like. 

Bonus Technical skills 

• Experience using at least one scripting language, preferably Python 
• Experience with designing for North American/European markets 
• Experience with designing for IEC and BIS standards 
• Familiarity with EMI/EMC process 
• Ability to simulate power electronics systems using Simulink/MATLAB or equivalent open-source tools 
• Familiarity with agile software development processes 
• Experience with Linux administration using command line 

Soft skills 

• Ability to mentor junior engineers and generate testing procedures for people of all skill levels 
• Excellent inter-personal skills 
• Strong attention to detail with the ability to work on tight deadlines 
• Team player with the ability to work independently under minimal supervision 
• Excellent problem-solving skills 
• Ability and desire to learn new technologies quickly 

Qualifications 

• Junior Engineer: A Master's (preferred) in Electrical/Electronics/Computer Engineering with 1 year of industrial experience, or a Bachelor's with 3 years of relevant industrial experience. 
• Senior Engineer: A Master's (preferred) in Electrical/Electronics/Computer Engineering with 4 years of industrial experience, or a Bachelor's with 6 years of relevant industrial experience. 
• Principal Engineer: A Master's (preferred) in Electrical /Electronics/Computer Engineering with 8 years of industrial experience, or a Bachelor's with 10 years of relevant industrial experience. 

Responsibilities 

• Develop, implement and test cutting-edge algorithms for medium and high-power AC-DC, DC-AC and AC-AC conversion of 1 phase and 3 phase AC systems up to 440 V AC, and DC-DC conversion of systems up to 1000 V DC. 
• Develop sensing and IoT solutions for power electronics embedded systems 
• Convert product requirements into technical specifications for Indian and international markets 
• Cover all stages (pertaining to firmware) of V model for product development 
• Generate technical documentation describing product functioning and test procedures for hand-off to SQA 
• Debug product failures in the field using data-driven analysis techniques 
• Mentor junior engineers 
• Host research talks on emerging technologies within the company 

Statcon Electronics is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, age, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Statcon Electronics is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.sindia.co.in. 

• A Data and MLOps Engineering lead that has a good understanding of modern Data engineering frameworks with a focus on Microsoft Azure and Azure Machine Learning and its development lifecycle and DevOps.
• Aims to solve the problems encountered when turning Data into meaningful solutions using transformations and data science code into production Machine Learning systems. Some of these challenges include:
  • ML orchestration - how can I automate my ML workflows across multiple environments
  • Scalability - how can I take advantage of the huge computational power available in the cloud?
  • Serving - how can I make my ML models available to make predictions reliably when needed?
  • Monitoring - how can I effectively monitor my ML system in production to ensure reliability? Not just system metrics, but also get insight into how my models are performing over time
  • Reuse – how can I profess reuse of artefacts built and establish templates and patterns?

The MLOps team works closely with ML Engineering and DevOps teams. Rather than focus just on individual use cases, the focus would be to specialise in building the platforms and tools that can help adoption of MLOps across the organisation and develop best practices and ways of working to develop a state of the art MLOps capability.

A good understanding of AI/Machine Learning and software engineering best practices such as Cloud Engineering, Infrastructure-as-Code, and CI/CD.

Have excellent communication and consulting skills, while delivering innovative AI solutions on Azure.

Responsibilities will include:

• Building state-of-the-art MLOps platforms and tooling to help adoption of MLOps across organization
• Designing cloud ML architectures and provide a roadmap for flexible patterns
• Optimizing solutions for performance and scalability
• Leading and driving the evolving best practices for MLOps
• Helping to showcase expertise and leadership in this field

Tech stack

These are some of the tools and technologies that we use day to day. Key to success will be attitude and aptitude with a vision to build the next big thing in AI/ML field.

• Python - including poetry for dependency management, pytest for automated testing and fastapi for building APIs
• Microsoft Azure Platform - primarily focused on Databricks, Azure ML
• Containers
• CI/CD – Azure DevOps
• Strong programming skills in Python
• Solid understanding of cloud concepts
• Demonstrable interest in Machine Learning
• Understanding of IaC and CI/CD concepts
• Strong communication and presentation skills.

Remuneration: Best in the industry

Connect: https://www.linkedin.com/in/shweta-gupta-a361511

Join us in making the fastest fashion brand on earth. We live & breathe trends. Working on 3D Virtual Design Technology we launch new trends even before they're produced. Making us the only fast fashion brand to be sustainable at the same time. Enabling young shoppers, first-hand access to latest styles with our Digital Only Collection.

We waste nothing but data & exploit nothing but our imagination. We operate at the intersection of fashion & technology. #SpeakSomethingNew is our mantra.

We are looking for an experienced 3D Fashion Designer.

1. Someone who is well-versed with the CLO3D software and garment construction.
   Should have a sound knowledge of some add on softwares like Blender, Meshmixer,etc.

2. Knowledge of Modelling, Rendering, lighting, materials, textures, and resource optimization.

3. Who has already worked on designing menswear.

4. Knowledge on draping, pattern-making, cutting & stitching of menswear.

5. Should be creative with good design ideas & be capable of executing the garment design as per the given brief/deadline.

6. Highly innovative and creative.

7. Good grasping power.

8. Self-motivated & has work ethics.

This job requires:

Creative thinking: 30%

Pattern making: 20%

Technology & Software Savvy: 30%

Design Communication: 20%

Roles & Responsibilities:

1. Execute and launch designs every week. Take initiative and work independently to execute the entire collection end-to-end. Right from sketching to 3D pattern making and rendering.

2. Manage & execute Adhoc tasks in 3D pattern making and rendering.

3. Create and analyze design reports.

4. Research, ideate, implement and execute improved strategies for increasing design efficiency.