Sales and Marketing_Chiller manufacturing

We are a tech venture which provides Product Engineering, QA Automation, Infrastructure, Data, and Market Research services.

Technical Proficiency : 
Must have : 

• Strong development experience in Python in the environment of Unix/Linux/Ubuntu

• Strong practical knowledge of Python and its libraries.

• Current working experience with cloud deployment of AWS/Azure/GCP, Microservice architecture, and Docker in Python.

• Good knowledge of CI/CD and DevOps practices

• Good Experience of Python with Django/ Scrapy/ Flask frameworks.

• Good Experience in Jupyter/ Docker/ Elastic Search, etc.

• Solid understanding of software development principles and best practices.

• Strong analytical thinking and problem-solving skills.

• Proven ability to drive large-scale projects with a deep understanding of Agile SDLC, high collaboration, and leadership.
  
  Good to have : 

• Expected to have migration experience from one version to the other, as this project is about migration to the latest version.

• Preferred if had an OpenEdx platform experience or any LMS platform. 

   

Key Responsibilities:

• Design and develop training materials for MERN Stack web application development.
• Deliver training sessions to individuals or groups in a classroom or online setting.
• Provide hands-on training on MongoDB, Express JS, React JS, and Node JS.
• Teach how to use No SQL Database, REST API, and how to connect REST API with front-end applications.
• Conduct assessments to evaluate trainees' understanding and progress.
• Provide feedback and support to trainees throughout the training process.
• Keep up-to-date with the latest trends and technologies in MERN Stack web application development.
• Collaborate with the project team to develop real-world scenarios and case studies for trainees.

Requirements:

• Minimum of 2 years of experience in MERN Stack web application development.
• Strong expertise in MongoDB, Express JS, React JS, and Node JS.
• Familiarity with asynchronous JS, No SQL Database, and REST API.
• Excellent communication and interpersonal skills.

Requirements:

• Bachelor's or master’s degree in computer science or equivalent work experience.
• A solid understanding of the full web technology stack and experience in developing web applications
• Strong experience with React JS framework for building visually appealing interfaces and back end frameworks like Django
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery)
• Good knowledge of object-oriented programming and data structures in Python
• Experience with NoSQL databases, web server technologies, designing, and developing APIs.
• Strong knowledge and work experience in AWS cloud services
• Proficiency with Git, CI/CD pipelines.
• Knowledge in Agile/Scrum processes.
• Experience in Docker container usage.

Roles and responsibilities:

• Develop sophisticated web applications for drone control, data management, security, and data protection.
• Build scalable features using advanced framework concepts such as Microservices, Queues, Jobs, Events, Task Scheduling, etc.
• Integrate with Third-Party APIs/services
• Use theoretical knowledge and/or work experience to find innovative solutions to the problems at hand.
• Collaborate with team members to ideate solutions.
• Troubleshoot, debug, and upgrade existing software.
• Passionate to learn and adapt in a start-up environment.

Perks:

• Hands-on experience with state of the art facilities we use for robot development.
• Opportunity to work with industry experts and researchers in the field of AI, Computer Vision, and Machine Learning.
• Competitive salary.
• Stock options.
• Opportunity to be an early part of the team and grow with the startup.
• Freedom of working schedule.
• Opportunity to kickstart and lead your own projects.

What you need to have:

• 2+ years experience as a Brand Manager / Category Manager / Marketing Manager or similar experience in a startup also works
• Sales/P&L Management - Any experience in managing top line sales and responsible for achieving top-line numbers
• Marketing - Has managed marketing strategy; worked with cross-functional teams to execute marketing campaigns 
• ECommerce experience - Should have a fair understanding of online/digital sales and marketing - Familiar with managing digital campaigns and online customer journey   
• Strong growth trajectory    

What you need to have:

Position Overview:

Customer success managers supports your customers as they transition from sales prospects to active users of your products.

Theyre focused on customer loyalty and building close long-term client relationships, and often

stay with the same customers as long as they continue to work with your business.

Designation: Customer Success Manager

Reporting to: Director

Roles and Responsibilities

• Customer Success Manager will proactively reach out to customers to understand the

requirements, and resolve issues.

• Proactively reach out to the newly onboarded customers to understand their needs.

• Develop and manage client portfolios.

• Follow-ups with unresponsive customers to help activation/retention of customers.

• Minimize customer churn.

• Sustain business growth and profitability by maximizing value.

• Mediate between clients and the organization

• Strictly adhere to the Activation & Retention SOP.

• Handling existing customers & providing post-sales support.

• Taking care of customer onboarding & service activation.

• Improve onboarding processes.

• Providing training on software to customers.

• Maintaining a healthy relationship with customers.

• Resolving customer complaints quickly and efficiently.

• Analyze customer data to improve customer experience.

• Hold product demonstrations for customers.

Qualifications:

• Prior experience as a Customer Success Manager with IT Services domain

• Good Communication, Analytical Skills

• Excellent Customer Handling.

• Ability to handle team.