Direct Sales Executive

About E2M:

E2M Solutions works as a trusted white-label partner for digital agencies. We support agencies with consistent and reliable delivery through services such as website design, web development, ecommerce, SEO, AI SEO, PPC, AI automation, and content writing. Founded on strong business ethics, we are an equal opportunity organization powered by 300+ experienced professionals, partnering with 400+ digital agencies across the US, UK, Canada, Europe, and Australia. At E2M, we value ownership, consistency, and people who are committed to doing meaningful work and growing together. If you’re someone who dreams big and has the gumption to make them come true, E2M has a place for you.

Job Summary

We are looking for a dedicated AI/ML Quality Assurance Engineer who will be responsible for ensuring the quality and reliability of AI/ML solutions, models, and intelligent systems. You will develop and execute test plans, validate model performance, collaborate with AI developers, and automate testing where applicable.

Key Responsibilities:

• Design, develop, and execute comprehensive test plans and test cases for AI/ML models and AI-enabled applications (functional, non-functional, regression, performance)
• Validate AI model accuracy, stability, robustness, fairness, and reliability under diverse scenarios
• Collaborate closely with AI engineers / data scientists to understand model behaviour and requirements
• Automate validation workflows using scripting languages/tools
• Track, investigate, and report issues/defects; work with developers for root-cause analysis
• Ensure end-to-end testing of data pipelines feeding AI system
• Contribute to continuous improvement of the AI QA framework and standards
• Create test documentation, results reports, and QA metrics dashboards
• Participate in planning and QA strategy discussions

Required Skills & Qualifications:

Technical Skills:

•  Bachelor’s degree in Computer Science, IT, Engineering, or related field.
• 3+ years overall QA experience (manual + automation; preferably including AI systems)
• At least 1 year of hands-on experience with AI/ML system testing or AI solutions
• Familiarity with automation tools (Selenium, PyTest, JUnit, or similar)
•  Knowledge of version control (Git), CI/CD principles, test management tools
•  Understanding of data validation, model evaluation metrics, bias/fairness checks

Soft Skills:

• Strong analytical and problem-solving ability
•  Excellent communication and collaboration skills
• Detail-oriented, proactive in eliminating defects early
• Ability to work in cross-functional teams

Nice-to-Have:

• Experience in automated model testing frameworks
•  Knowledge of NLP, computer vision, or deep learning testing
• Experience with cloud platforms (AWS / GCP / Azure)
• Certifications in AI/ML or QA (ISTQB, AI certification etc.)

About Us : Signal Expert Global LLP is a Multi-National Company - involved in the business of providing Technical Analysis and Research services in the Forex & Comex Global Market Since 2016. We provide learning and trading assistance about Forex and Comex segments. Also, Educate in Technical Analysis,identification of market Lots, pricing, possible entry points, barriers to entry, and the prevailing trendsofthe Forex and Comex market. Signal Expert Global LLP is a Member of the International Trade Council and Follows Foreign Inward Remittance Certificate (FIRC) Norms as per Foreign Exchange Management Act (FEMA) Guidelines.

Job Profile – Digital Marketing Executive (International Market - Paid Advertising )

Location – Indore, Work from Office Only

Package – 25000 to 35000 ( depending on the interview)

Roles and Responsibilities :

• Develop and execute paid marketing campaigns across various digital advertising platforms, such as Google Ads, Facebook Ads,Instagram etc.
• Conduct thorough keyword research and competitor analysis to identify opportunities for campaign optimization and improved ROI.
• Create compelling ad copy and engaging visual content to attract and convert target audience.
• Monitor campaign performance, analyze data, and provide regular reports on key metrics, such as click-through rates, conversion rates, and cost per acquisition.
• Collaborate with the marketing team to align paid marketing strategies with overall marketing objectives and brand messaging.
• Stay up-to-date with industry trends and best practices in paid marketing to ensure the company remains at the forefront of digital advertising innovation.
• Stay informed about regulatory requirements and ensures compliance with advertising guidelines and policies.
• Manage budgets and report on key performance indicators (KPIs).

Requirements :

• Minimum Graduate or Post Graduate.
• English Communication & Marketing Skills required.
• Proven working experience of minimum 1 year in Digital Marketing.
• Certifications in Google Ads, Google Analysis or others equivalent to them.
• Proven work experience as a Paid Marketing Expert or similar role, preferably in the Forex or Comex/ Finance industry.
• Ability to work independently and collaboratively in a fast-paced environment.

About the Role: We’re looking for a Full-Stack Developer who is comfortable working across both web and mobile platforms to join our growing tech team. You will be responsible for developing user-facing applications, building scalable backend services, and deploying high-quality digital experiences that impact real users. This is an exciting opportunity to work in a dynamic startup environment, where you’ll play a critical role in shaping both product and technology. You’ll collaborate closely with our design, backend, and product teams to develop and maintain new features across our platforms. We’re not just looking for a coder - we’re looking for someone passionate about solving problems, learning fast, and building user-first experiences across devices.

Responsibilities: Web Development Develop responsive web interfaces using React.js, JavaScript, HTML, and CSS. Optimize frontend performance for mobile and desktop platforms. Work closely with UI/UX designers to implement intuitive user experiences. Mobile App Development Build and maintain cross-platform mobile apps using React Native (or Flutter, if applicable). Ensure smooth user experience and performance across Android and iOS devices. Manage versioning, updates, and publishing to Play Store and App Store. Backend Development Develop and maintain backend APIs using Node.js and Express.js. Integrate with MongoDB / MySQL databases for data persistence. Work with third-party APIs and handle authentication, authorization, etc. DevOps & Deployment Handle app deployment pipelines and basic CI/CD workflows. Monitor, debug, and resolve production issues. Use Git and version control best practices for code collaboration.

Bonus Skills (Nice to Have): Experience with TypeScript, Firebase, AWS, or Expo Familiarity with push notifications, in-app purchases, etc. Basic knowledge of server-side rendering or Next.js Experience with analytics, performance monitoring, or testing frameworks

Position – Customer Service Executive (Chat/Email Process)

As a Customer Service Executive (Chat/Email), you will be responsible for providing excellent customer service and support. The ideal candidate will have strong communication skills, be able to work independently, and have a positive attitude. If you have a passion for helping others and providing exceptional customer service, we want to hear from you!

Customer Service Executive Duties:

· Respond promptly and professionally to customer inquiries received through email and chat platforms.

· Provide accurate information and support to customers, addressing their concerns and resolving any issues they may have.

· Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations.

· Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution.

· Demonstrate strong written communication skills, including proper grammar, punctuation, and attention to detail.

· Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers.

· Collaborate with internal teams to resolve customer issues and improve overall customer experience.

· Meet or exceed productivity and quality standards set for the role.

· Maintain customer data and records accurately in the designated systems. 

Candidate Qualifications & Skill Requirements 

· Candidate should ideally have 2 - 5 years of experience in the similar profile  

· Graduate (Any)

· Previous experience in customer service or a similar role is preferred.

· Strong written communication skills in English, including excellent grammar, punctuation, and spelling.

· Proficiency in typing with a high level of accuracy and speed.

· Ability to multi-task and effectively manage time in a fast-paced environment.

· Good problem-solving skills and the ability to think critically.

· Excellent interpersonal skills with a customer-centric approach.

· Proficiency in using computers and knowledge of email and chat platforms.

Role: Sr Full Stack SW Developer

Location: Okhla, New Delhi

Experience: Minimum: 7 Years

In this role, the person will be responsible for developing and implementing solutions using React.js, Node Js, JSX, Expressand MySQL concepts, and workflows such as Redux, Flux, and Webpack. The candidate will also be responsible for profiling and improving front-end & back-end performance and documenting our codebase. A top-class React.js Developer should be able to design and build modern user interface components to enhance application performance.

Responsibilities

• Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, React, Redux, JavaScript, TypeScript, Node.js, Express, JSX, and MySQL.
• Creating RESTful services with Node.js & MySQL.
• AWS (Amazon Web Services) development & services like EC2, CloudFront, S3, load balancer, etc.
• Architect scalable web architectures.
• Work in a cross-functional team to deliver a complete user experience.
• Create Unit and Integration tests to ensure the quality of code.
• Be responsive to change requests and feature requests.
• Mentor junior members of the team*
• Managing & Integrating Amazon Web Services*
• Managing 3rd party software tools & subscriptions*

Requirements

• Detail-oriented experience as a Full Stack Developer/Lead creating React, Redux, Node js and (RDBMS) MySQL-based solutions.
• Ability to work both independently and in collaborative teams to communicate design and build ideas effectively.
• Fluent knowledge of the latest HTML/CSS, JavaScript & Typescript standards, and best practices.
• Strong hands-on of Node.js, Express server, and RESTful web APIs.
• Strong Hadson of MySQL or any other SQL-based RDBMS.
• Strong Hands-on in integrating AWS services into the application. AWS developer certificate will be a plus but not mandatory.
• Solid understanding of HTTP protocol and how server-side code is processed on the client.
• Working knowledge of front-end optimization and performance techniques.
• Obsession with lean, clean, and organized front-end code.
• Cross-browser development and troubleshooting.
• Experience building Responsive websites for web, tablet, and mobile devices.
• Good understanding of overall web design including basic usability, accessibility, industry standards, architecture, and navigation.

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

A Senior Automation Test Engineer at HappyFox is an integral part of the QA team responsible to ensure product quality and integrity with a special focus on the development and execution of test automation. 

Responsibilities:

• Owning the quality of any deliverables including new features and enhancements.
• Working closely with the product team in understanding the requirements and user workflow.
• Developing and executing test plans and test cases with a strong emphasis on using code to solve technical challenges and shorten the regression test cycle through automation.
• Performing automated API testing.
• Contributing to building of a Continuous Integration (CI) environment and ongoing process improvement activities.
• Identifying required improvements in the test and development processes; making contributions to our automation tools that address specific needs.
• Raising defects/bugs and tracking them till closure.

Requirements:

• Minimum 5 years of relevant experience in QA with at least 3 years of experience in automation.
• Expertise in Selenium tool for automation testing.
• Good understanding of the Agile software development methodology (Kanban or Scrum) and QA's role in it.
• Good knowledge of object-oriented programming, along with requisite coding and debugging skills.
• Design and development skills in Python and/or Java.
• Some knowledge of continuous integration practices.
• Excellent verbal and written communication skills.
• Experience working in SaaS based product company (optional)
• Knowledge of Performance / Load testing tool (optional)
• Experience working for a bootstrapped high-growth startup (optional)

• Security Engineer (experience 5 to 7 years)
  • Experience in managing and administering Zscalar DLP
  o Primary responsibility is to manage Data Loss Prevention solution who has experience in analyzing the DLP logs, defining relevant policies, understanding data exfiltration techniques, etc)
  • Solution: Zscalar
  • Location: Mumbai

• Understand the overall requirements of the product/platform and specifically for the assigned feature/module.
• Design and Develop Software as per the product architecture and requirements.
• Code and unit testing of the feature/modules including appropriate design reviews and code inspections.
• Ensure adherence to the software development processes.
• Investigates software/system problems to isolate the root cause and provides innovative solutions.
• Collaborates with cross-functional teams (locally & globally) to ensure product releases meet quality, performance, scalability, reliability, and schedule goals.

• Bachelor’s or Master’s degree in Computer Science, Software Engineering or Information Technology.
• 6-10 years of experience in software development using J2EE technologies
• Experience with Core Java, JEE5 (JSP/JMS/Web Services/Servlets), Spring, Hibernate, REST, JBOSS/Tomcat Servers
• 1+ years of experience using Azure IOT technologies
• Work experience in Azure IoT Suite: IoT HUB, Azure TSI, DPS, Service Bus, Azure Functions, Azure KeyVault, MCI/AKS, Azure AD
• Knowledge in Azure Data Lake, Azure SQL
• Strong understanding of object-oriented programming
• Knowledge in ReactJS, JQuery is a plus
• Good knowledge in SQL -preferable
• Must have worked in agile/scrum environment
• Good understanding of software development processes, preferably for a regulated medical devices environment (ISO13485/FDA)
• Ability to work with cross-functional and remote teams.
• Flexibility to work on different areas of the product/platform
• Good written and verbal English communication
• Ability to travel as needed (minimal)