Procurement & Operations Executive at Bynaric Systetm · Pune · 0 - 1 years · ₹1L - ₹2L / yr · Profitable · Posted 4 Apr 2025

Job Summary:
We are looking for a dynamic and detail-oriented Procurement & Operations Executive to oversee vendor management, procurement, inventory control, event coordination, and school partnerships. The ideal candidate will have strong negotiation skills, event planning expertise, and experience handling tenders and logistics.
Key Responsibilities:
Procurement & Vendor Management:
- Source, negotiate, and manage vendors for book printing and other procurement needs.
- Ensure timely and quality delivery of printed materials and essential products.
- Build and maintain strong relationships with suppliers and service providers.
Event & Fair Management:
- Plan and execute participation in book fairs, exhibitions, and educational events.
- Manage stall setup, visitor engagement, and on-ground event operations.
- Oversee event logistics, inventory, and promotional materials.
- Prepare post-event reports and performance evaluations.
School & Field Visits:
- Visit schools to build partnerships and promote Bynaric Systems' offerings.
- Engage with educators and administrators to present products and services.
- Identify and secure new collaboration opportunities.
Tender Management & Documentation:
- Identify relevant tenders and manage end-to-end submission processes.
- Prepare accurate documentation and ensure compliance with tender requirements.
- Maintain a database of past submissions and results for future reference.
Inventory & Logistics Management:
- Maintain accurate records of inventory, including books and educational materials.
- Optimize storage solutions for efficiency and safety.
- Coordinate logistics for deliveries, pickups, and returns.
- Monitor and track shipments to ensure timely delivery.
Customer Engagement & Calls:
- Handle inbound and outbound customer calls related to orders and inquiries.
- Provide excellent customer service and resolve issues promptly.
General Operations & Field Work:
- Perform fieldwork related to operational or marketing activities.
- Ensure smooth execution of ad hoc tasks and projects assigned by management.
Key Performance Indicators (KPIs):
- Procurement Efficiency: Timely sourcing and quality delivery of materials.
- Event Success: Effective participation in book fairs, exhibitions, and school visits.
- School Partnerships: Growth in the number of active school collaborations.
- Tender Wins: Success rate in submitted tenders.
- Inventory Accuracy: Low error rate in inventory management and timely deliveries.
- Customer Satisfaction: Positive feedback and improved complaint resolution time.
- Operational Efficiency: Timely execution of fieldwork and assigned tasks.
Key Competencies Required:
- Strong negotiation and vendor management skills.
- Event planning and execution expertise.
- Excellent communication and interpersonal skills.
- Proficiency in inventory and logistics management tools.
- Understanding of tendering processes and documentation.
- Problem-solving abilities and adaptability for fieldwork.
How to Apply:
Interested candidates can apply by sending their updated resumes to hr@bynaric(dot)in Subject : Procurement & Operations Executive

About Bynaric Systetm
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Purchase Manager – CAPEX & OPEX (Heavy Machinery Procurement)
Location: A&D Plant, Mahindra world city Ajmer road , Bagrur area
Industry: Export – Furniture, Home Décor, Lifestyle Products, Stone & Building Material, Hospitality industry.
Reporting To: Director
Company Name - A&D International (Part of Art Asia)
Company details
Driven by the spirit of two young engineers, Artasia came into being in 1996 in the compounds of a small 5000 sq ft unit with the vision of creating contemporary products rooted in the tradition of Indian crafts and methods of construction, they set out on an exploratory journey to figure out what was expected in the international markets.
Initially, it began as handicraft exports, but was soon transformed into a furniture export unit. Eventually, the myriad world of textiles was hard to resist and to create a holistic product range, we found ourselves exporting home textiles and furnishings as well as upholstered furniture.
At artasia, we believe how you make something is as important as what you make. We take great pride in having been the industry pioneers in various processes of manufacturing, polishing and packaging.
Location
Mahindra world city, Ajmer road
Mode of Working
Work from the office - Days of Working - 6 days
Responsibilities
Role Overview
The Purchase Manager – CAPEX & OPEX will be responsible for the end-to-end procurement of capital equipment, manufacturing machinery, utilities, plant infrastructure, engineering services, spare parts, maintenance consumables, and indirect materials across multiple manufacturing facilities.
The role requires strategic sourcing, vendor development, commercial negotiations, procurement planning, project coordination, and cost optimization while ensuring timely availability of machinery and operational resources to support manufacturing expansion and uninterrupted plant operations
Key Responsibilities
CAPEX Procurement (Heavy Machinery & Plant Expansion)
- Lead end-to-end procurement of heavy manufacturing machinery, production equipment, plant utilities, and capital assets.
- Source machinery based on technical specifications provided by Engineering, Production, and Maintenance teams.
- Coordinate technical and commercial evaluations with internal stakeholders.
- Manage RFQs, techno-commercial comparisons, vendor negotiations, and purchase order finalization.
- Coordinate machine installation schedules with vendors and project teams.
- Ensure timely delivery, installation, commissioning, and warranty documentation.
- Track CAPEX budgets and procurement milestones for plant expansion projects.
- Maintain complete documentation related to machinery procurement and project execution.
OPEX Procurement (Maintenance & Operational Purchases)
- Procure maintenance spares, consumables, electrical items, mechanical components, MRO materials, safety equipment, utilities, and indirect purchases.
- Ensure uninterrupted availability of operational materials for manufacturing plants.
- Monitor inventory levels for critical engineering and maintenance items.
- Coordinate with Maintenance, Engineering, Production, and Stores for procurement planning.
- Optimize procurement lead times to minimize production downtime.
Vendor Development & Strategic Sourcing
- Identify, evaluate, onboard, and develop suppliers for machinery, industrial equipment, engineering services, and operational materials.
- Build long-term strategic partnerships with OEMs, manufacturers, and authorized distributors.
- Conduct vendor capability assessments and performance reviews.
- Develop alternate sourcing strategies for critical machinery and spare parts.
- Monitor supplier performance based on quality, delivery, pricing, and service.
Commercial Negotiation & Cost Optimization
- Negotiate pricing, payment terms, warranty conditions, Annual Maintenance Contracts (AMC), and Service Level Agreements (SLA).
- Drive cost reduction initiatives without compromising quality or delivery.
- Perform Total Cost of Ownership (TCO) analysis before finalizing high-value purchases.
- Track procurement savings and identify opportunities for commercial improvements.
- Ensure procurement within approved CAPEX and OPEX budgets.
Procurement Planning & Project Coordination
- Collaborate with Engineering, Projects, Production, Finance, and Maintenance teams to understand procurement requirements.
- Develop procurement schedules aligned with project timelines.
- Track procurement progress from requisition to commissioning.
- Identify procurement risks and proactively mitigate delays.
- Support new plant setup, expansion, and modernization initiatives.
Inventory & Stores Coordination
- Monitor inventory levels of critical machinery spares and engineering consumables.
- Prevent stock shortages while optimizing inventory carrying costs.
- Coordinate with Stores for inward inspection and inventory accuracy.
- Support periodic inventory audits and stock reconciliation.
Compliance & Documentation
- Ensure procurement complies with company policies and statutory requirements.
- Maintain accurate purchase orders, contracts, technical specifications, vendor documentation, and payment records.
- Maintain audit-ready procurement documentation.
- Ensure compliance with quality, safety, and environmental procurement standards.
Key Performance Indicators (KPIs)
- 100% on-time procurement of CAPEX machinery as per project schedules.
- ≥95% on-time availability of OPEX materials and maintenance consumables.
- Procurement within approved CAPEX and OPEX budgets.
- Cost savings achieved through strategic sourcing and negotiations.
- ≥95% vendor on-time delivery performance.
- Zero production downtime due to procurement delays.
- 100% compliance with procurement policies and audit requirements.
- Inventory optimization with minimal stock-outs and controlled inventory ageing.
Interview process - Virtual and Face-to-Face
Skills: Required Skills
Technical Skills
- CAPEX Procurement
- OPEX Procurement
- Heavy Machinery Procurement
- Industrial Equipment Sourcing
- Plant & Factory Procurement
- Engineering Procurement
- MRO Procurement
- Technical Bid Evaluation
- Vendor Development
- Strategic Sourcing
- Contract Management
- Commercial Negotiation
- Cost Analysis
- Total Cost of Ownership (TCO)
- RFQ/RFP Management
- Purchase Order Management
- Inventory Management
- ERP Systems (SAP/Oracle/MS Dynamics/Tally or equivalent)
- MS Excel & MIS Reporting
Soft Skills
- Strong Negotiation Skills
- Analytical Thinking
- Stakeholder Management
- Decision Making
- Project Coordination
- Problem Solving
- Leadership & Team Collaboration
- High Ownership and Accountability
Education
- B.E./B.Tech in Mechanical Engineering, Production Engineering, Industrial Engineering, Electrical Engineering, or a related discipline.
- MBA (Operations/Supply Chain) will be an added advantage.
Experience
- 7–15+ years of experience in Procurement/Purchase.
- Proven experience in CAPEX procurement of heavy machinery and manufacturing equipment.
- Strong experience in OPEX procurement, MRO materials, engineering consumables, and maintenance purchases.
- Experience in furniture manufacturing, engineering, automotive, heavy engineering, process manufacturing, metals, building materials, or industrial manufacturing will be preferred
Why Join Us?
- Opportunity to work with one of India's leading export manufacturing organizations.
- Exposure to large-scale manufacturing expansion and capital investment projects.
- High-visibility role with direct interaction with senior leadership.
- Opportunity to drive strategic procurement initiatives across multiple manufacturing plants.
- Collaborative work culture with significant career growth opportunities.

Admin Executive
Location: A&D Plant, Mahindra world city Ajmer road , Bagrur area
Industry: Export – Furniture, Home Décor, Lifestyle Products, Stone & Building Material, Hospitality industry.
Reporting To: Director
Company Name
A&D International (Part of Art Asia)
Company details
Driven by the spirit of two young engineers, Artasia came into being in 1996 in the compounds of a small 5000 sq ft unit with the vision of creating contemporary products rooted in the tradition of Indian crafts and methods of construction, they set out on an exploratory journey to figure out what was expected in the international markets.
Initially, it began as handicraft exports, but was soon transformed into a furniture export unit. Eventually, the myriad world of textiles was hard to resist and to create a holistic product range, we found ourselves exporting home textiles and furnishings as well as upholstered furniture.
At artasia, we believe how you make something is as important as what you make. We take great pride in having been the industry pioneers in various processes of manufacturing, polishing and packaging.
Location - Mahindra world city, Ajmer road
Mode of Working - Work from the office
Days of Working - 6 days
Responsibilities
Role Overview
We are seeking a proactive and detail-oriented Admin Executive to oversee end-to-end administrative operations, vendor coordination, and facility management. The role is critical in ensuring smooth day-to-day office functioning, maintaining workplace standards, and managing vendor relationships efficiently.
Key Responsibilities
Vendor Management
- Identify, onboard, and manage vendors for office supplies, housekeeping, security, and facility services
- Negotiate contracts, pricing, and service-level agreements (SLAs)
- Track vendor performance and ensure adherence to agreed service standards
- Process vendor invoices, maintain records, and coordinate with finance for timely payments
- Conduct periodic vendor evaluations and audits
Administration & Office Management
- Oversee daily administrative operations to ensure smooth office functioning
- Manage procurement and inventory of office supplies and assets
- Maintain administrative records, documentation, and compliance trackers
- Support internal teams with logistical and administrative requirements
- Coordinate travel, accommodation, and event arrangements as needed
Facilities Management
- Ensure optimal functioning of office infrastructure, utilities, and equipment
- Coordinate with internal teams and external service providers for repairs and maintenance
- Monitor facility-related budgets and cost optimization initiatives
- Ensure workplace safety, compliance, and adherence to company policies
- Manage office space utilization and seating arrangements
Housekeeping & Workplace Hygiene
- Supervise housekeeping staff and ensure cleanliness standards are consistently maintained
- Schedule and monitor cleaning activities across office premises
- Ensure hygiene compliance in common areas such as pantry, restrooms, and meeting rooms
- Conduct routine inspections and maintain quality standards
Interview process - Virtual and Face-to-Face
Skills:
Required Qualifications & Skills
- Bachelor’s degree in any discipline
- 2–5 years of experience in administration, facilities, or vendor management
- Strong vendor negotiation and stakeholder management skills
- Good understanding of facility operations and office administration processes
- Proficiency in MS Office (Excel, Word, Outlook)
- Strong organizational and multitasking abilities
- Attention to detail with a problem-solving mindset
Why Join Us?
- Work with leading furniture export industry
- Work will consistently growing company
- Work with Leaders of 25 years+ experience
- Amazing work Life Culture with Growth opportunities
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
1. Work on event planning, design, and production while managing all project delivery elements
within time limits
2. Liaise with clients to identify their needs and to ensure customer satisfaction
3. Conduct market research, gather information, and negotiate contracts prior to closing any events
4. Propose ideas to improve provided services and event quality
5. Organize facilities and manage all events’ details such as decor, catering, entertainment,
transportation, location, invitee list, special guests, equipment, promotional material, etc.
Job Title: Sr. Purchase Engineer (From Pharmaceutical Industry)
Location: Ghatkopar
Department: Purchase
Experience: 1-7 yrs
Qualifications:
Diploma / Bachelor's Degree in Mechanical, Electrical, or related field
Skills:
Experience in pharmaceutical, automation, or equipment manufacturing industries.
Familiarity with import/export documentation and procurement policies.
Strategic thinker with a proactive and results-oriented mind-set.
Excellent communication and interpersonal skills.
Computer knowledge like Excel, Word, Power point.
Detail-oriented with strong organizational and multitasking abilities.
Key Responsibilities:
Handle purchase requisitions and procurement of raw materials, components, and services as per company requirements.
Work with an ERP system to manage purchase orders, track inventory, and generate reports.
Conduct market research and vendor analysis to identify cost-effective and reliable suppliers.
Oversee the sourcing of materials, goods, and services to meet company requirements.
Monitor market trends and conduct cost analysis to identify cossaving opportunities.
Establish and maintain strong relationships with key suppliers and vendors.
Ensure compliance with relevant laws, regulations, and ethical standards in procurement activities.
Implement and optimize procurement processes for maximum efficiency.
Prepare and maintain purchase records, price lists, and vendor agreements.
Analyze and report on procurement metrics, performance, and budget adherence.
Implement risk management strategies to address potential disruptions in the supply chain.
Continuously evaluate and improve vendor performance and product quality.
Participate in budget planning and contribute to cost management initiatives.
Stay informed about industry trends, emerging technologies, and best practices.
Purchase Engineer / Purchase Executive
Company: Vardhaman Plastochem Pvt. Ltd.
Location: Govandi, Mumbai
Experience: 2–5 Years
Industry: Plastic / Manufacturing
Shift: 10–12 Hours
Education: Diploma / B.E. / B.Tech in Mechanical or Electrical Engineering
Summary:
We are looking for a Purchase Engineer / Purchase Executive with 2–5 years of experience in the plastic or manufacturing industry. The candidate will be responsible for sourcing materials, vendor development, purchase coordination, negotiation, and ensuring timely availability of materials as per production requirements.
Job Description:
- Manage procurement of raw materials, consumables, spare parts, and engineering items.
- Identify, evaluate, and develop reliable vendors and suppliers.
- Obtain quotations, compare prices, negotiate rates, and finalize purchase orders.
- Coordinate with production, stores, maintenance, and accounts teams for purchase requirements.
- Ensure timely delivery of materials as per production schedules.
- Monitor purchase orders, pending orders, delivery schedules, and supplier performance.
- Maintain purchase records, vendor data, quotations, and documentation.
- Follow up with suppliers regarding quality, quantity, and delivery issues.
- Support cost reduction and alternative vendor development.
- Ensure procurement as per company quality and commercial requirements.
Requirements:
- Diploma / B.E. / B.Tech in Mechanical or Electrical Engineering.
- 2–5 years of experience in Purchase/Procurement, preferably in the Plastic/Manufacturing industry.
- Good knowledge of vendor management, sourcing, negotiation, and purchase processes.
- Strong communication and coordination skills.
- Good knowledge of MS Excel and purchase documentation.
- Willingness to work 10–12 hour shifts.
We’re looking for a Senior Purchase Engineer from the Pharmaceutical Machinery or Machine Manufacturing industry!
Location: Virar
Experience: 3 to 9 years
:
We’re seeking an experienced procurement professional with strong sourcing, vendor management, and cost analysis skills.
Key Responsibilities
Procure raw materials, components, and services as per company requirements.
Identify and evaluate reliable, cost effective suppliers.
Manage purchase orders, inventory tracking, and reporting through ERP systems.
Maintain vendor relationships, purchase records, and supplier agreements.
Identify cost saving opportunities and manage supply chain risks.
Support budget planning and improve procurement processes.
Qualifications and Skills
Diploma or Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field.
Relevant purchasing experience in pharmaceutical machinery or machine manufacturing.
Familiarity with import and export documentation, procurement policies, ERP systems, and Microsoft Office.
Strong communication, analytical, organizational, and multitasking skills.
Location: Chennai (On-site)
Experience: Minimum 2+ years in e-commerce operations
About the Company
A leading premium menswear brand with a strong omni-channel presence across India. The company is known for its high-quality apparel and growing e-commerce footprint via its own platform and leading marketplaces.
Role Overview
The Ecommerce Manager – Operations will be responsible for ensuring seamless marketplace operations, catalog accuracy, supply chain coordination, and operational excellence across platforms. This role requires strong analytical skills, vendor management capabilities, and hands-on execution to support digital growth.
Key Responsibilities
- Marketplace Operations: Manage daily operations across Amazon, Flipkart, Myntra, Ajio, TataCliq, and other marketplaces.
- Catalog Management: Oversee product listings, SKU creation, stock updates, and campaign readiness.
- Order Fulfillment: Coordinate with supply chain teams to ensure timely dispatches, inventory accuracy, and smooth customer experience.
- Vendor & Partner Coordination: Liaise with marketplace SPOCs, logistics partners, and internal teams for operational efficiency.
- Performance Monitoring: Track KPIs including order accuracy, turnaround time, returns, and reconciliation.
- Process Optimization: Identify gaps, streamline workflows, and implement automation for efficiency.
- Compliance & Reporting: Ensure adherence to marketplace policies and generate weekly/monthly operational reports.
Desired Skills & Competencies
- Strong knowledge of e-commerce operations and marketplace workflows
- Advanced proficiency in MS Excel; familiarity with ERP/e-commerce tools preferred
- Analytical mindset with problem-solving orientation
- Excellent communication and stakeholder management skills
- Ability to work on-site in Chennai with cross-functional teams
Education
- Bachelor’s degree in Business, Commerce, or related field
- MBA preferred but not mandatory
Note: The interested professionals with relevant experience should be currently based in South India.
Business Operations Executive
Location: Mumbai • Experience: 0–2 Years
▌ ABOUT BXI WORLD
At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.
▌ ABOUT THE ROLE
We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.
▌ KEY SKILLS
Client & Vendor Coordination | Business Communication | Operations & Follow-up | MS Office / Excel | MIS & Documentation | Problem Solving | Task Management | Process Coordination
▌ WHAT YOU'LL DO
• Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure
• Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly
• Manage order, inventory, delivery, and other operational follow-ups across multiple requirements
• Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets
• Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery
• Support client and vendor meetings, operational discussions, and on-ground activities whenever required
• Work closely with different teams to solve operational issues and improve the overall execution process
▌ WHAT WE'RE LOOKING FOR
• Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline
• 0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome
• Excellent verbal and written communication skills with confidence in client and vendor interactions
• Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting
• Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions
• Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities
• Strong coordination, follow-up, problem-solving, and attention-to-detail skills
• Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required
• Exposure to B2B marketing or startup environments is a plus

Job Title: Order Management Executive (Order, Warranty & Returns)
Location: Golf course road, Gurgaon
Experience: 2-5 year in order management (O2C)
salary: negotiable
Qualificaton: Graduate
Working days: Monday to Saturday (Monday to Friday - office & Saturday – WFH)
Shift Timings: 9:30 AM to 6 PM
The Operations Specialist manages the end-to-end post-purchase customer experience. This role oversees order fulfilment, investigates product return trends, and coordinates the warranty validation process. You will bridge the gap between logistics, customer service, and quality assurance to optimize operational efficiency.
Key Responsibilities
Order Management -
- Process incoming orders across multi-channel e-commerce platforms.
- Track shipment milestones to ensure on-time delivery metrics.
- Resolve order bottlenecks by coordinating directly with warehouse teams.
- Manage inventory allocations for backordered or high-demand items.
Return Investigation &; Reporting -
- Analyse return data to identify systemic product defects.
- Generate weekly reports on return rates and root causes.
- Inspect flagged return items to verify customer fraud or damage.
- Collaborate with QA teams to implement corrective action plans.
Warranty Processing & Coordination -
- Evaluate warranty claims against established company policy guidelines.
- Coordinate replacement logistics or issue customer credits efficiently.
- Maintain documentation of all claim approvals and denials.
- Liaise with vendors regarding factory-level defects and reimbursement.
Job Requirements -
- Education: Bachelor’s degree is a must.
- Experience: 2–5 years in Operations or Order management.
- Systems: Proficiency with ERP software (SAP exp will be a Plus).
- Data Skills: Advanced Excel capabilities (VLOOKUPS, Pivot Tables) are must. Core Competencies
- Order creation: Order to Cash experience is must.
- Exposure: Global customer handling will be a plus.
- Analytical Mindset: Ability to translate raw data into actionable insights.
- Attention to Detail for RIR: Precision in auditing claims and processing orders.
- Communication: Strong cross-functional collaboration and vendor management skills.
- Problem-Solving: Quick resolution of logistics conflicts and customer disputes.
Mail updated resume with salary details-
email: etalenthire{at}gmail{dot}com
satish: 88O 27 49 743
How you will work
You own the execution on your brands. Nobody will chase you for status, and nobody will hand you a process for a situation you have not seen before. You build it, write it down, and the next brand goes live faster because of it.
Expect the first few fortnights to be manual. Trackers maintained by hand, follow-ups by phone, reports rebuilt every week. What we want you doing alongside that is noticing which of it should never be manual again: the same status update, the same device reconciliation, the same weekly report.
You will be encouraged to automate those yourself with the AI and workflow tools available to you, rather than waiting on an engineering sprint. You will not be doing this alone. Sales, Product, Engineering, AI and Logistics teams sit around you and will build what you ask for. What nobody will do is tell you what to ask for.
What you will do
- Run brand and store onboarding. Work with the client's point of contact to collect store, employee and device details. Plan the go-live, run the store training, track timelines, and keep the implementation tracker honest.
- Own devices and logistics. Allocation, mapping, dispatch, delivery, replacement and recovery. Keep accurate records of active, faulty, spare and returned devices, and stay on top of couriers and vendors until things actually arrive.
- Watch the daily operations.- Monitor recordings and data uploads, track store and salesperson activity, and spot the gap before the client does. Handle escalations, and follow up internally until the issue is actually closed rather than acknowledged.
- Report accurately. -Daily and weekly operational reports on adherence, recordings, store activity and device health. This is heavy Excel and Sheets work: pivot tables, lookups, QUERY, FILTER. The numbers have to be right, because people make decisions on them.
- Coordinate with clients. -Be the operational contact for the brand's teams. Share updates, understand what they are asking for, and make sure every commitment you make is one that gets delivered.
- Coordinate the team.- Allocate tasks across the operations and implementation team, track completion, run regular reviews, and help new joiners get up to speed on how things are done.
- Improve and automate the process. -Write the SOPs and checklists, kill the repetitive manual work, and make each implementation cleaner than the last.
What we are looking for
- Must have 3 to 5 years in operations, implementation, project coordination or customer success operations
- A logistics or e-commerce background is the closest match to what this job actually asks for, and is what we would prefer
- Strong Excel and Google Sheets. Formulas, pivot tables, VLOOKUP or XLOOKUP, QUERY and FILTER should be things you use, not things you have heard of
- Relentless follow-up. Most of this job is making sure something that was promised actually happened
- Good communication and the confidence to handle a client escalation without needing somebody senior on the call
- Fluent English and Hindi. A third Indian language counts for a lot, since you will be talking to store teams and not only to HQ
- Ownership. You should be the person others stop following up with, because you have already closed it
Good to have
- Basic SQL, or experience writing report requirements for a technical team
- Used LLMs for daily tasks, both professional and personal
- Exposure to SaaS, AI or a startup environment, and to hardware deployed in the field
- Experience coordinating a small team, or running several clients and projects at once







