Senior Functional consultant

As a techno-functional consultant you will be responsible for delivering and optimizing end-to-end solutions on the Dynamics 365 platform by bridging business requirements with technical implementation. The role focuses on configuring and enhancing Dynamics 365 Customer Service and Field Service modules, enabling seamless integration with SAP systems, and supporting multiple Power Pages portals for customers and subcontractors. The objective is to ensure efficient business process execution, secure and scalable integrations, and improved user experience through continuous collaboration with stakeholders, proactive problem-solving, and adherence to best practices and standards.

Tasks & Responsibilities: 

• Bridge the gap between business requirements and technical delivery across D365 Customer Service and Field Service
• Contribute to functional workshops, requirement gathering sessions, and solution design discussions with business stakeholders
• Good to have basic process understanding of SAP system.
• Configure D365 modules and implement light customizations — plugins, custom APIs, JS/TS, and Power Automate flows
• Design end-to-end solutions covering data model, SLAs, entitlements, and integrations
• Support UAT, produce functional specification document, and ensure solutions align with Microsoft best practices
• Training delivery and end-user adoption support post go-live
• Understanding of Model-Driven App design including entities, forms, views, dashboards, security roles etc.
• Strong client relationships to engage business and technical audiences equally
• Prepare and maintain key project documentation including Functional Specification Documents (FSD), Solution Design Documents (SDD), business process flows, and UAT documents
• Create and manage user stories, acceptance criteria, and test cases in Azure DevOps, ensuring traceability and alignment with business requirements

Education & Trainings + Certifications:

• At least 6 to 8 years of relevant experience in Dynamics 365, Field Service, Power Pages.
• Proven expertise with Dynamics 365 functional area, documentations, design, development, end-to-end implementations and solutions.

Technical know-how: 

• Strong understanding of Dynamics 365 Customer Service and Field Service modules, including case management, SLAs, entitlements, work orders, and scheduling
• Hands-on experience with Microsoft Dataverse, including entity design, relationships, forms, views, business rules, and security model
• Working knowledge of Model-Driven App development and customization
• Ability to implement light customizations using C#, .NET plugins, custom workflows, Web APIs, JavaScript/TypeScript
• Experience with Power Platform tools including Power Automate and basic exposure to Power Pages (portal configuration and customization)
• Good understanding of integration concepts, including REST/SOAP APIs and experience integrating D365 with external systems (preferably SAP)
• Experience with Azure DevOps for managing user stories, test cases, backlog, and release tracking
• Understanding of software development lifecycle (SDLC), Agile methodology, and UAT processes
• Knowledge of documentation standards including FSD, SDD, use cases, and business process mapping
• Good understanding of security concepts including role-based access, data security, and portal authentication mechanisms 

Soft Skills:

• Good team player skills to be able to work within a global team with shared global responsibilities
• Strong service orientation
• Solution-oriented and structured way of working
• Friendly, communicative and team-oriented player
• Business fluent English skills, spoken and written
• Intercultural competence 

Role Overview

We're looking for a Salesforce Consultant to audit an existing Salesforce setup, identify gaps, and design a rebuilt architecture to support lead management, sales automation, and CDP integration — ahead of two major product launches.

Key Responsibilities

• Audit the current Salesforce org: data structure, user roles, permissions, and existing automations (or lack of them)
• Recommend and design a system architecture for lead capture, qualification, and nurturing across online and offline channels (Meta, Google, website, walk-ins/experience center)
• Set up proper user access controls and role-based permissions (fixing shared-login/security gaps)
• Design and implement email automation and lead nurturing workflows
• Evaluate and recommend integration with a CDP (Customer Data Platform) to unify lead data across sources
• Advise on Salesforce licensing needs based on the rebuilt scope
• Support end-to-end lead lifecycle tracking — from lead generation through to booking/conversion
• Work in a sandbox/staging environment before deploying changes to production
• Collaborate with internal stakeholders and prior Salesforce implementers to understand system history before rebuilding
• Provide a scope of work and implementation roadmap with realistic timelines

Required Skills & Experience

• 4+ years hands-on Salesforce experience (Sales Cloud required; Marketing Cloud/CDP experience preferred)
• Experience auditing and re-architecting legacy/poorly maintained Salesforce orgs
• Strong understanding of lead lifecycle management and CRM-to-sales handoff processes
• Experience with marketing automation tools and integrations (Meta/Google Ads lead data, email automation)
• Salesforce certifications preferred (Administrator, Sales Cloud Consultant, or similar)
• Experience with CDP tools and data unification is a plus
• Ability to work on tight timelines against real business deadlines (e.g., product launches)

Job Title - Microsoft Dynamics 365 Project Operations Functional Consultant 

Experience Required - 6+ Years  

Timezone -     3 PM to 11 PM IST

Budget - 1.3 LPM

Work Mode - Remote

Detailed Job Descriptions

The candidate should have strong hands-on experience with Microsoft Dynamics 365 Project Operations and who has worked on at least 2-3 implementation projects, from requirement gathering to delivering the project.

Experience in the following areas is highly preferred:

* Project Tracking & Stage-Gate Management

* Real Estate & Landowner Management

* Environmental & Permitting Processes

* Interconnection Queue Management

* Procurement & EPC Processes

* Budget Tracking & Financial Management

* Stage Hand-offs & Approval Workflows

* Document Management & File Infrastructure

What we’re looking for

✔️ 6–8 years of relevant D365 experience

✔️ Strong functional knowledge of D365 Project Operations

✔️ Hands-on implementation/configuration experience

✔️ Business process mapping and solution design

✔️ Experience working with business stakeholders

✔️ Strong communication and client-facing skills

Position Overview: The ideal candidate will assist in supporting and driving MarTech, CRM, and Loyalty initiatives, with a focus on the BFSI business segment. This role will involve collaborating with cross-functional teams, including Data Analytics, Data Science, Campaign, Digital, and Customer Experience Center, while learning to contribute to the execution of key projects and strategies. Strong teamwork and communication skills are essential for effectively supporting these initiatives and driving results.

Key Responsibilities:

• Oversee the BFSI business segment in developing and executing strategies to drive growth and profitability.
• Manage the MarTech, CRM, and client retention programs to enhance customer lifetime value (CLV).
• Collaborate with cross-functional teams including Campaign, Data Analytics, Data Science, Digital, and Customer Experience, to foster teamwork and innovation.
• Help implement customer lifecycle management (CLM) strategies to optimize the customer journey and improve experience.
• Track and analyze key metrics to assess campaign success and drive continuous improvement.
• Stay current with industry trends in MarTech, CRM, and BFSI to identify growth opportunities.
• Apply knowledge of BFSI, Mutual Funds, Insurance and client servicing to enhance customer engagement.
• Support campaign management activities, ensuring timely execution and optimal results.
• Use basic MS Excel proficiency for analysis and deriving actionable insights from data.

Qualifications:

• Experience in MarTech, CRM, and campaign management in the BFSI sector.
• Knowledge of BFSI, Mutual Funds, Insurance, client servicing, and campaign management strategies.
• Ability to collaborate effectively with cross-functional teams and contribute to shared goals.
• Understanding of customer retention and lifecycle management principles.
• Familiarity with data analytics and using insights to improve marketing and customer experience.
• Strong communication skills and the ability to work well with internal teams and external stakeholders.
• Proactive, results-oriented mindset and ability to thrive in a fast-paced environment.
• Basic proficiency in MS Excel for data analysis.

🚀 We’re Hiring: Technical Lead– Dynamics 365 CRM

Are you a seasoned Dynamics 365 CRM/CE professional with strong technical leadership and architecture experience?

We’re looking for a hands-on Lead/Architect with 8+ years of relevant experience to lead end-to-end D365 CRM implementations and drive scalable, high-performing solutions.

🔹 Key Skills: Dynamics 365 CRM/CE, Dataverse, C#, .NET, JavaScript

🔹 Expertise: Plugins, Workflows, Customizations, APIs & Integrations

🔹 Azure: Logic Apps, Functions, Service Bus

🔹 ALM: Azure DevOps, CI/CD & Release Management

🔹 Bonus: Experience with D365 FinOps/ERP integrations and Airlines or Freight/Logistics domain

📍 Location: Kochi / Trivandrum

⏱️ Joining: Immediate joiners preferred

If you have the technical expertise, leadership mindset, and passion for delivering enterprise-scale CRM solutions, we’d love to hear from you!

Senior Sales Manager / Business Development Manager (10+ Years Experience)

Location: Hyderabad, India (Global Sales Focus)

Experience: 10+ Years

Employment Type: Full-time

About the Role

We are seeking a highly accomplished Senior Sales Manager to lead enterprise sales initiatives and spearhead revenue growth for Ray Business Technologies. The ideal candidate will bring deep experience in selling complex digital transformation and managed services solutions to global enterprise customers.

Key Responsibilities

• Own full sales cycle — business development, client engagement, proposals, negotiations, and closures
• Create and execute sales strategies aligned with organizational growth targets
• Drive new logos acquisition and account expansion in strategic geographies (US/NA/EMEA)
• Build C-level relationships and position RBT as a strategic transformation partner
• Mentor and guide junior BDEs to achieve team revenue goals
• Collaborate with delivery, marketing, and leadership teams for GTM success
• Analyze market trends and competitive landscape to refine offerings and positioning

Required Skills & Competencies

• 10+ years in IT services sales with a track record of consistent quarterly revenue achievements
• Strong exposure to selling Microsoft Dynamics 365, Azure, Data & AI, and Digital Experience Platforms
• Ability to drive complex enterprise pursuits with multi-stakeholder involvement
• Excellent storytelling, communication, leadership, and stakeholder management skills
• Demonstrated account mining and strategic relationship development experience

Education

• MBA or Bachelor’s degree in Business/Technology preferred

Role Overview

We are looking for an experienced Microsoft Dynamics CRM / Dynamics 365 Developer with strong expertise in CRM customization, configuration, integration, and Agile delivery. The candidate will be responsible for designing, developing, customizing, integrating, and supporting Dynamics CRM solutions aligned with business requirements.

Key Responsibilities

• Customize and configure Microsoft Dynamics CRM / Dynamics 365 CE based on business requirements.
• Develop and maintain entities, fields, relationships, forms, views, dashboards, business rules, workflows, and business process flows.
• Develop CRM solutions using plugins, custom workflows, JavaScript, Power Automate, and custom APIs.
• Design and implement integrations between Dynamics CRM and external systems using REST/SOAP APIs, Azure services, middleware, and web services.
• Work with CRM security roles, business units, teams, field-level security, and access controls.
• Perform data migration, data validation, and integration-related activities.
• Troubleshoot production issues and provide root-cause analysis and technical fixes.
• Participate in requirements analysis, technical design, development, testing, deployment, and production support.
• Follow development standards, maintain technical documentation, and participate in code reviews.
• Collaborate with functional consultants, business stakeholders, QA teams, and other developers.
• Work effectively within an Agile/Scrum development environment, participating in sprint planning, daily stand-ups, reviews, and retrospectives.

Required Skills

• Strong hands-on experience with Microsoft Dynamics CRM / Dynamics 365 Customer Engagement.
• Good knowledge of CRM customization and configuration.
• Experience with C#, .NET, JavaScript, SQL Server, and Dynamics 365 SDK/API.
• Experience developing plugins, custom workflow activities, Power Automate flows, and JavaScript customizations.
• Strong understanding of Dynamics 365 Web API / REST APIs and third-party integrations.
• Experience with solution management, deployments, and environment management.
• Understanding of CRM data model, security model, and business processes.
• Experience working with Azure integration services is an advantage.
• Good understanding of Agile/Scrum methodologies and SDLC.
• Strong analytical, troubleshooting, communication, and problem-solving skills.

Preferred Qualifications

• Microsoft Dynamics 365 / Power Platform certifications.
• Experience with Power Apps, Dataverse, Power Automate, Azure Functions, Logic Apps, or Service Bus.
• Experience with CI/CD and DevOps practices using Azure DevOps.
• Exposure to Dynamics 365 Sales, Customer Service, Field Service, or related modules.

Technical Lead - D365FO

Technical Lead – D365 Finance & Operations (D365FO)

Experience: 7–9 Years

Location: As per business requirement

Job Summary

We are looking for an experienced Technical Lead – D365FO to lead the design, development, customization, integration, and support of Microsoft Dynamics 365 Finance & Operations solutions. The candidate should have strong technical expertise in X++, D365FO architecture, integrations, reporting, and development best practices, along with experience leading technical teams.

Key Responsibilities

• Lead the technical design, development, customization, and implementation of D365 Finance & Operations solutions.
• Develop and customize D365FO using X++, extensions, Chain of Command (CoC), event handlers, and frameworks.
• Design and implement integrations between D365FO and external systems using OData, REST APIs, SOAP, Data Management Framework (DMF), and Azure services.
• Develop and maintain SSRS reports, Electronic Reporting (ER), workflows, batch jobs, and data entities.
• Analyze business requirements and translate them into scalable and maintainable technical solutions.
• Lead code reviews, technical estimations, performance optimization, debugging, and troubleshooting.
• Work closely with functional consultants, business stakeholders, architects, and offshore/onshore development teams.
• Ensure adherence to Microsoft D365FO development standards, best practices, and coding guidelines.
• Manage deployments across development, test, UAT, and production environments.
• Mentor developers and provide technical guidance to the team.

Mandatory Technical Skills

• 7–9 years of experience in Microsoft Dynamics AX/D365FO development.
• Strong hands-on experience in X++ development.
• Strong knowledge of D365FO architecture and extensibility framework.
• Experience with Chain of Command, extensions, event handlers, delegates, and overlayering concepts.
• Expertise in D365FO integrations and Data Management Framework (DMF).
• Experience with OData, REST APIs, SOAP, and web services.
• Hands-on experience with SSRS, Electronic Reporting, workflows, batch processing, and data entities.
• Strong knowledge of SQL Server and database concepts.
• Experience with Visual Studio, Azure DevOps, Git, and source control.
• Good understanding of Azure services and cloud-based integrations.

Good to Have

• Experience with Power Platform, Power Automate, and Power BI.
• Knowledge of Lifecycle Services (LCS) and D365FO environment management.
• Experience with Performance Monitoring and Optimization (PerfTimer, Trace Parser, SQL optimization).
• Knowledge of D365FO security, roles, privileges, and duties.
• Microsoft Dynamics 365 Finance & Operations certification is an advantage.
• Experience working in Agile/Scrum development environments.

About AppMaker (by StarApps)

We don’t just build apps; we build massive revenue channels for the world's most exciting brands.

AppMaker is a top-tier, zero-code mobile app builder for Shopify merchants. We empower brands to create stunning, high-performance native iOS and Android apps that drive real growth. We are the trusted engine behind the mobile commerce success of industry leaders and iconic global and Indian brands, including Levi’s, Jockey, XYXX, Rare Rabbit, Supertails, Kalki, and many more.

The Opportunity

The mobile app market is growing at an unprecedented pace, and with $1M ARR, AppMaker is positioned extremely well as a proven leader in this category. We are now looking for a creative, data-obsessed, and AI-native marketer to help us scale our demand generation, expand our global footprint, and elevate our brand presence to the next level.

If you love the intersection of SaaS, e-commerce, and cutting-edge tech, this is your playground.

What You’ll Drive

A. Business Growth & Global Expansion

• Drive International Demand: Execute targeted campaigns to systematically increase demos and pipeline velocity in the North American market.
• Foundation SEO & Ads: Take ownership of our digital foundation by focusing heavily on high-intent SEO and paid ad strategies to drive consistent inbound growth.
• Multi-Channel Execution: Design and optimize high-converting campaigns across email, LinkedIn, YouTube, Instagram, and newsletters.

B. Brand & Community Curation

• Curate Events for B2C Brands: Design, organize, and execute high-impact experiential events tailored for leading B2C and D2C brands.
• Curate Podcasts: Host and curate insightful podcast properties that bring together industry leaders, innovators, and thinkers.
• Curate Social Media Strategy: Build and execute a comprehensive, high-engagement social media strategy to position Appmaker as a thought leader.

Who You Are

• Experienced in the Space: You have 1–4 years of marketing experience, ideally in SaaS.
• AI-Native: You actively use AI tools to multiply your output and optimize your marketing workflows.
• An Experimenter at Heart: You aren't afraid to test new channels, scale what works, and pivot fast based on data.

Bonus Points If You Have:

• Deep knowledge or prior experience within the Shopify ecosystem.
• Experience building highly automated AI outbound workflows.

Why Join Us?

At AppMaker, you will be at the forefront of the mobile commerce revolution, working from our Pune office with a fast-moving, innovative team. You’ll get the creative freedom to test bold ideas, the resources to capture the global market, and the opportunity to grow your career alongside a rapidly scaling global SaaS product.

Ready to build the future of mobile commerce? Apply now.

About Starbond

Starbond is a growing direct-to-consumer brand focused on delivering high-quality products and an excellent customer experience. We are looking for a hands-on Marketing Manager who can turn data, customer insights, and strong execution into profitable growth.

About the Role

The Marketing Manager will own Starbond’s direct-to-consumer growth engine across paid acquisition, retention, lifecycle marketing, content, SEO, answer engine optimization (AEO), social media, conversion optimization, and agency performance. This role requires a strong command of unit economics—including customer lifetime value (LTV), customer acquisition cost (CAC), CAC payback period, gross margin, and contribution margin—and the ability to convert these metrics into sound growth decisions.

You will directly manage marketing agencies across Meta, Google, email, and AEO while leading the internal Marketing team, setting clear performance standards, and giving the CEO timely visibility into results, risks, and recommended actions.

Key Responsibilities

DTC Growth and Customer Acquisition

• Develop and lead the DTC acquisition strategy across Meta Ads, Google Ads, Shopify, email, SEO, social media, Amazon alignment, and other relevant channels.
• Manage marketing for profitable growth—not revenue or ROAS alone—by incorporating product margin, contribution margin, retention, and customer quality into decisions.
• Establish acceptable CAC thresholds by product, customer segment, campaign, and channel, and recommend when to scale, restructure, reduce, or discontinue investment.
• Align advertising, creative, landing pages, offers, product positioning, inventory availability, and operational readiness.

LTV, Retention, and Lifecycle Marketing

• Maintain a clear and consistent LTV methodology using customer revenue, purchase frequency, retention, gross margin or contribution margin, and cohort data.
• Analyze LTV and retention by acquisition source, product, cohort, and customer segment, and use the findings to improve channel and offer decisions.
• Lead strategies that improve repeat purchase rate, purchase frequency, average order value, cross-sell, replenishment, retention, and win-back performance.
• Oversee email and lifecycle marketing quality, segmentation, deliverability, revenue contribution, and customer communication accuracy.

Paid Advertising and Conversion

• Oversee paid media strategy, budget pacing, campaign structure, audience strategy, creative testing, attribution, and landing-page performance.
• Establish clear testing, scaling, optimization, and stop-loss rules, and require decisions to be supported by sufficient data and financial context.
• Review performance at the channel, campaign, audience, creative, product, and cohort levels.
• Partner with the Web Developer on Shopify priorities, site performance, conversion rate optimization, tracking, and quality assurance.

Agency and Vendor Management

• Directly manage marketing agencies across Meta, Google, email, and AEO, including scopes of work, deliverables, timelines, communication standards, SLAs, KPIs, reporting, ownership, and escalation procedures.
• Use agency scorecards and recurring performance reviews to track KPI attainment, SLA compliance, output quality, timeliness, efficiency, and business results.
• Require root-cause analysis and time-bound corrective action plans for missed targets, SLA breaches, quality issues, reporting gaps, or inefficient spend.
• Independently validate agency recommendations and recommend contract expansion, renegotiation, reduction, replacement, or termination when appropriate.
• Ensure Starbond retains access to and ownership of advertising accounts, data, dashboards, creative files, documentation, and intellectual property.

Content, Creative, and Brand

• Maintain an active content and creative pipeline supported by clear briefs, owners, deadlines, QA standards, and success metrics.
• Ensure reliable content-production support is available when external resources are required.
• Create a structured process for testing creative concepts, hooks, formats, messages, offers, and calls to action.
• Protect product positioning and perceived value by avoiding excessive reliance on discounting and ensuring marketing claims are accurate and supportable.
• Ensure approved assets are properly named, organized, and stored in company-owned systems.

Team Leadership, Process, and Reporting

• Lead the internal Marketing team by setting clear responsibilities, deadlines, quality standards, KPIs, communication expectations, and individual performance targets.
• Conduct regular coaching, one-on-ones, performance reviews, and accountability conversations; identify skill gaps and coordinate development or corrective action with HR.
• Make timely recommendations regarding training, role clarity, workload changes, reassignment, or other performance actions when standards are not met.
• Create and maintain marketing processes, approval flows, reporting definitions, campaign documentation, and quality-control systems.
• Maintain a weekly marketing scorecard that distinguishes leading and lagging indicators and explains what changed, why it changed, and what action is required.
• Proactively escalate material risks and present concise, financially grounded recommendations to the CEO.

What Success Looks Like

• Marketing data, forecasts, campaign reports, creative briefs, and recommendations are accurate, validated, and financially grounded.
• Campaigns, agency deliverables, reports, corrective actions, and launches are completed on time, with blockers escalated early.CAC, LTV, LTV:CAC, MER, ROAS, contribution margin, retention, and cohort performance are consistently defined and used to guide decisions.
• Marketing investment produces profitable customer growth, stronger retention, faster learning, higher-quality execution, and stronger brand protection.
• The Marketing team and external agencies operate with clear ownership, measurable standards, and consistent accountability.

What We’re Looking For

• Proven experience leading DTC or e-commerce marketing across paid acquisition, retention, lifecycle marketing, content, and conversion optimization.
• Strong working knowledge of CAC, LTV, LTV:CAC, MER, ROAS, contribution margin, retention, cohort analysis, and marketing attribution.
• Experience managing Meta Ads, Google Ads, email marketing, SEO, AEO, Shopify, and agency partners.
• Demonstrated ability to manage budgets and make channel decisions based on profitability and customer quality.
• Experience leading and developing marketing team members, setting KPIs, and managing performance.
• Strong analytical judgment with the ability to challenge assumptions, validate agency recommendations, and translate data into clear actions.
• Excellent written and verbal communication, with a proactive and concise reporting style.
• Highly organized, accountable, and comfortable working in a remote, fast-moving environment.