Project Head-Marketing

Job Description: Customer Support Executive

Position: Customer Support Executive

 Experience: 1-4 years

CTC: 4-4.5 LPA (Fixed)

Working Days: 6 days a week

Location: Work from Office

 Shift: Rotational shifts with rotational week off

Language: Proficiency in English and Hindi required

 Transportation: No cab facility provided

Key Responsibilities:

- Respond to customer inquiries via email and phone in a positive and effective manner.

- Identify and assess customers' needs to achieve satisfaction.

- Handle customer complaints, provide appropriate solutions and alternatives within time limits, and follow up to ensure resolution.

- Adhere to communication procedures, guidelines, and policies.

- Go the extra mile to engage customers and build strong relationships.

- Provide product and service information to customers.

- Resolve product or service problems by clarifying customer complaints, determining the cause of the problem, selecting and explaining the best solution, expediting correction or adjustment, and following up to ensure resolution.

Qualifications and Skills:

- Proven customer support experience.

- Strong phone contact handling skills and active listening.

- Customer-oriented with the ability to adapt/respond to different types of characters.

- Excellent communication and presentation skills.

- Ability to multitask, prioritize, and manage time effectivel

Job Title: Performance Tester (JMeter Specialist)

We are looking for a Performance Tester with strong JMeter expertise to design and execute load, stress, and scalability tests for web, API, and enterprise applications.

Responsibilities:

Develop and execute performance test scripts using JMeter.

Conduct load, stress, and endurance testing.

Analyze results, identify bottlenecks, and recommend tuning solutions.

Collaborate with Dev/QA/Infra teams for performance improvements.

Integrate performance testing with CI/CD pipelines.

Requirements:

Proven experience with JMeter performance testing.

Strong knowledge of web, APIs, databases, and system monitoring.

Hands-on with APM tools (Dynatrace, New Relic, AppDynamics, etc.).

Good analytical and communication skills.

Bonus: CI/CD, cloud, or scripting (Python/Shell/Groovy).

1.Pre-Flight Inspection:

● Conduct thorough pre-flight checks on the drone, including battery levels, sensors, propellers, and GPS calibration.

● Ensure all firmware and software are up to date for both the drone and remote controller.

● Verify that the drone is in optimal operating condition, including payload attachments, if applicable.

2.Flight Planning:

● Plan the flight route based on mission objectives, considering factors like altitude, weather conditions, and airspace regulations.

3.Safe and Efficient Flight Operations:

● Monitor drone telemetry data during flight (e.g., battery level, GPS signal, altitude, and speed).

● Ensure real-time communication with ground personnel and provide situational updates as necessary.

4.Emergency Procedures:

● Be prepared to handle emergencies such as low battery, lost GPS signal, or malfunctioning sensors.

● Execute safe and controlled emergency landings if required.

5.Post-Flight Data Handling:

● Safely retrieve the drone and perform a post-flight inspection, checking for any damage or malfunctions.

● Offload data collected during the flight, ensuring secure storage and proper labeling.

● Provide a detailed flight report, documenting any issues, flight conditions, and mission outcomes.

Minimum Requirement’s :

● must be 18+

● Must have at least 50hrs Flying experience.

● Should have knowledge of basic photography to handle camera settings for manual mode.

● Should have good smooth hand manipulation control with camera moments.

● Can keep his control calm in panic situations.

● A drone pilot should be familiar with drone hardware and software, including drone flight controls, GPS systems, and camera setups.

● Can take rapid decisions (depending on situations)

Position Overview: We are seeking an experienced ASP.NET Developer to join our development team. As an ASP.NET Developer, you will be responsible for designing, developing, and maintaining web applications using the ASP.NET framework. You will work closely with cross-functional teams to deliver high-quality software solutions that meet our clients' needs.

Responsibilities:

• Collaborate with project managers, business analysts, and other stakeholders to gather requirements and understand project objectives.
• Design and develop web applications using ASP.NET, C#, asp.net core and related technologies.
• Write clean, scalable, and maintainable code following coding standards and best practices.
• Develop database structures, queries, and stored procedures using Microsoft SQL Server or other database systems.
• Implement and integrate third-party libraries, APIs, and frameworks as required.
• Conduct thorough testing of developed applications to ensure functionality, performance, and security.
• Troubleshoot and debug issues in existing applications and provide timely resolutions.
• Participate in code reviews and provide constructive feedback to team members.
• Stay up-to-date with industry trends, technologies, and best practices to continuously improve development processes and techniques.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Proven experience as an ASP.NET Developer or in a similar role.
• Strong knowledge of ASP.NET framework and proficiency in C# programming language.
• Experience with web technologies such as HTML, CSS, JavaScript, and jQuery.
• Solid understanding of relational databases and proficiency in SQL.
• Familiarity with front-end frameworks/libraries (e.g., Angular, React) is a plus.
• Experience with version control systems (e.g., Git) and agile development methodologies.
• Ability to work independently as well as in a collaborative team environment.
• Strong problem-solving skills and attention to detail.

              Excellent communication and interpersonal skills.

• Target setting and managing delivery of business targets, in-line with the business and service benchmarks
• Sign partnerships for the company towards growing business or enhancing product bouquet
• Large client closures and relationship management
• Work closely with the Product & Marketing teams to develop and implement PayGlocal’s go-to-market strategy
• Recruit & develop the team to achieve maximum productivity
• Understand the market and strategize merchant acquisition

• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Monitor the program on 500+ accounts across all domestic sales channels and pinpoint ways to penetrate new markets
• Provide on-the-ground support for sales associates as they generate leads and close new deals
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them
• Develop and implement new sales initiatives, strategies and programs to capture key demographics
• Provide daily report of field sales success and communicate VOC data to superiors

Desired skills

• Knowledge of UI development (UI Kit, App Life Cycle, View Controller life cycle, Storyboards, Auto layout)
• Basic and Advanced concepts of Swift (for e.g., generics, KVO, etc.)
• Minimum 1 year experience in Swift.
• Implementation details of complex features (e.g., push notifications, Analytics integration, accessibility, features of health kit, deep-linking, etc.)
• MVC, MVVM, VIPER design patterns and other patterns used in iOS
• Apple UI guidelines, Guidelines/process to submit app to the App Store

Personal attributes

• Good communication skills.

Your job as a business development manager is to identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new contacts.

This role revolves around good communication and so whatever business you work in your duties are likely to include:

• Following up new business opportunities and setting up meetings
• Planning and preparing presentations
• Communicating new product developments to prospective clients
• Overseeing the development of marketing literature
• Writing Proposal
• Providing management with feedback