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NOTE: Please fill up this form to apply: https://goo.gl/forms/PVibhLXdeieiQmzg1 We’re building a new platform in the Blockchain space with a mission to bring every Indian onto the blockchain economy. The Happiness Team is a big part of this mission. You'll be responsible to help answer any questions our users have and solve any issues they bring to us. If you want to be part of a team that truly cares about the blockchain revolution, and shape the future of a decentralized financial world, read on. Responsibilities - Manage, prioritize and respond to incoming customer communications via email & chat (maybe phone in the future) - Keep an eye out for anything amiss like platform bugs/issues, fraudulent transactions, money issues, edge case scenarios etc - Identify and flag any trends that may be building up in the incoming communication so as to anticipate issues and crush the underlying cause - Identify gaps in our knowledge center and recommend fills to bridge the gap - Work closely with the product team with inputs on shaping world-class efficient processes for our happiness team - Be a powerhouse of all the knowledge of the platform and the cryptocurrency world You'll be a good fit if: - You enjoy solving problems and thrive off helping users (By far the most important qualities in you) - You have excellent written and spoken English skills - You're somewhat familiar with the blockchain/crypto world and now have a fire in your belly to become a guru at crypto and blockchain knowledge (and more importantly the excitement to share that knowledge) - You believe in the future of the blockchain and cryptocurrency - You care deeply, genuinely and passionately about customer support as a career - You are calm, patient and focus on the problem at hand and not the underlying emotions - You possess the ability to explain solutions in an easy to understand, concise and pleasing language - You are obsessed with getting to Inbox Zero - You are self-driven, independent, kind and ego-less, have superior organizational skills, integrity, a great follow through on tasks and obsessed with details - You don't get overwhelmed easily and don’t let stuff slip through the cracks. - You can turn upset users into evangelists and loyalists! - You are persistent and never ever ever give up on a user - You operate at lightning speed (like XRP :P) Experience: - We're looking for champions with at least 2 years of experience in a similar customer support / technical support role. Experience in supporting financial services is a bonus, but don’t let that stop you from applying. What’s in it for you - You’ll be part of one of the first teams in India that’s working in the Blockchain and Cryptocurrency space (Imagine the experience that comes with it. We’re going to be part of an open world revolution) - You'll be part of a young team that truly cares about kickass support - You get the flexibility of working remotely on Weekends and switching your week cycles! - Good pay, Amazing workspace, medical insurance (India), great perks, a kickass office and a hell lot of amazing pictures Ready to Apply? Please fill up this form: https://goo.gl/forms/PVibhLXdeieiQmzg1
We are looking for a capable and driven candidate to be the voice of Remedico to our customers, manage customer operations, engage our leads and audience across social media, and handle direct digital marketing campaigns. There is also scope for the right person to handle content, including blog post writing and other video / visual content generation. Being a young team, this is an exciting opportunity to wear multiple hats across functions, and help to define the brand to our audience. You would be a founding member of the team, and the right person will be able grow and take a leadership role as we scale. Responsibilities: - Convert qualified leads to paying customers via WhatsApp, social media, and phone (no cold calling) - Run organic social media campaigns across Instagram, Facebook, WhatsApp, Snapchat and others - Create engaging content such as blog posts, videos, as well as conceptualise and handle shoots - Handle customer queries and follow problems through to resolution (while liaising with our doctors) via phone call, email, social media and WhatsApp Requirements - Proven work ethic and high levels of enthusiasm - Strong understanding of social media platforms, especially Instagram - Experience with content generation, e.g. graphic design, video editing software is highly regarded - Strong sales, business development, customer engagement, and communication skills - Proficiency in English and Hindi (proficiency in other languages is a plus) - Advanced troubleshooting and multi-tasking skills
We are looking Business Development Executing, Identifying new sales leads Pitching products and/or services Maintaining fruitful relationships with existing customers
Ordertrainings.com (Bangalore based, seed funded Start-up) is looking for Business Development Executive (Partner Engagement). The role will be majorly on interacting, handling and building engagement with our partner companies and individuals. Folks with good communication skill with knowledge of Business and Sales are welcome. Passionate freshers who want to do something great in life are welcome to apply.
We are a small team of highly motivated tech enthusiasts on a mission to empower teachers to teach online through branded learning app. You will have the power to influence millions of students and thousands of teachers through your work. If you want build awesome product and solve real problems, then we want to talk to you. Job Description You will be responsible for customer retention and driving customer satisfaction. You will be responsible for leading post-sales efforts including customer on-boarding, driving user adoption and satisfaction, owning customer renewals, and developing up-sell opportunities. You’ll develop strong, long-lasting customer relationships as a trusted advisor. What should I do? --------------------- - Onboarding new customers and manage day to day relationships - Operate as lead point of contact for customers - Understand customer needs and requirements. Present them with solution - Perform effective online demos to customers and prospects - Strong written and spoken skills in English. Speaking in Hindi is a plus - Excellent conversational skills and telephone etiquette - Documenting of help, troubleshooting and problem resolution steps - Contributing to product roadmap based on customer inputs and providing feedback to product team on new features rolled out - Educate Learnyst customers about new features and their benefits - Discovering up-sell opportunities and contract renewals - Conducting customer feedback calls and reviews Your goal is to transition Learnyst customer as loyal Learnyst client who can willingly promote and recommend Learnyst brand for others. Qualification ---------------- - MBA in Marketing / Sales. Prior work experience is not a necessity - Knowledge of internet marketing (blogs, SEO, social media marketing, rss, etc) is a big plus Why Join Learnyst? ----------------------- - Gain hands on experience in serving direct customers - Exposure to understand market opportunities and contribute directly to growth of company - Opportunities to create online courses - Opportunities to learn - We will provide great work environment and challenging work How to Apply? ----------------- - Apply with your resume and a note (no more than 100 words) about why Learnyst should consider your application - Prior work experience is not a necessity. Freshers with a flair for customer satisfaction can apply
Happay is one of the most innovative payments company in India. Happay simplifies business expense management through its turnkey mobile and internet platform, which is powered by a Visa branded card. We are backed by top angel investors. About opportunity: - To accelerate our growth further, Happay is looking to build the industry's best Account Management team. - This role will involve in managing existing Accounts of Happay's and conducting the up-selling process as well. We are looking for someone who : - Has experience in Account Management & Up-selling as well - preferably with a financial product - Loves working in growth stage start-up - Is Excellent in building and nurturing relationships in industry - Easily collaborates with internal teams (marketing, product, design and operations) - Has strong interpersonal and communications skills Role & Responsibilities : - Managing the entire show of Account Management and supporting clients by providing end to end solutions. - Will also be responsible for New customer acquisition in relevant target segments. - Generate and own leads through various initiatives. - Respond to queries from potential and existing customers, communicate Happay's value proposition and negotiate deals successfully. - Understand client needs and address within defined TAT
*Marketing and selling the courses from our catalog to potential customers via emails, whatsapp or calls. *To work on projects to increase brand's social media presence. *To work on projects pertaining to marketing activities for the brand. *To engage with the strategy team and take active part in product evolution and future business scaling and sales. *Maintain Relations with the prospects. *Candidate will be required to understand the customer and figure out customer patterns. *Candidate will be working with the marketing team closely regarding lead generation and marketing patterns. *Developing customized targeted sales strategies. *Creating and maintaining a list/database of prospect clients.
I am right now working for hauskhaas which is an startup by calsoft as an post of sales executive and hr executive and doing business to business process and business to customer process.
About us: Happay is one of the most innovative payments company in India. Happay simplifies business expense management through its turnkey mobile and internet platform, which is powered by a Visa-branded card. We are backed by top angel investors. About opportunity: To accelerate our growth further, Happay is looking to build the industry best business development, team. You will be responsible for taking Happay solution to potential customers, and closing deals to increase revenue. This role may involve a lot of on the feet sales or at least you should have credible existing network and pipeline of 50+ Enterprise customer. Roles and Responsibilities: - Own end to end business development/sales funnel and be responsible for achieving revenue targets - Will be responsible for partnering with enterprise clients like Banks, OEMs, Telecom companies etc. - Understand consumers: Who are our target consumers, what are their needs - Understand partner objectives: What they need, key business metrics & how to grow their business - Product: Coordinate with the product team and get specific requirements and integrations built as and when needed - Brainstorm new and creative revenue growth strategies and partnership opportunities. Qualifications: - B.Tech/MBA from a top-tier college - Experience of 3-6 years. Prior experience of technology sales is a plus, but not necessary - Ability to take ownership and drive things. Should have great attention to detail - Should be highly data driven and have strong analytical skills - Ability to think and react in a high-energy, fast-paced environment - Good organizational skills including prioritizing, scheduling, time management, and meeting deadlines
We operate a 500 seater Telesales centre for our business that receives over 10000 calls every day.Looking forward to a well versed professional who can manage the entire backend operation which includes hardware, servers, CRM and other business tools. Role involves leadership and strategic involvement.