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About the Company
iTech India is a premier digital transformation services organization established in 2003. With over 21 years of operations, we have achieved significant milestones by serving a diverse range of domestic and international clients. Our team of over 400 employees operates from multiple locations. Our mission is to drive the success of our clients by delivering innovative solutions and exceptional service. We specialize in providing end-to-end digital transformation services that enable businesses to leverage cutting-edge technologies and optimize their operations. Our expertise spans across various domains, including software development, IT consulting, data analytics, and more. Join us at iTech India, where we are committed to making a difference through technology and innovation.
About the Role:
We are looking for ambitious sales professionals to join our team. The Inside sales executive is responsible for bringing clients onboard in the US Market. They will be creating visibility through high volume of Lead Generation, cold calling, targeted email campaigns and networking.
Key Responsibilities:
- Understand offerings clearly to effectively communicate with prospects and result oriented and aggressive.
- Know and understand the assigned territory.
- Validate and Manage assigned Target Accounts on CRM.
- Effective Prospecting (via cold calling, inbound calls, emailing, and networking).
- Tailor pitch according to account/contact profile and effectively engage a prospect (at various stages of sales cycle cold call/follow-up).
- Good Knowledge of tools like LinkedIn Sales Navigator, ZoomInfo & other tools.
- Qualify by BANT (Budget Authority Need & Time).
- Present value prop over telecon and web sessions to Leaders as per the account profiling.
- Engage the Sales team / Support Team as and when needed.
- Working with internal teams to get SOW/Proposals in line with client discussions Negotiation/Closure.
- Work closely with Sales Manager and support in engaging with Key Accounts by qualifying prospects and drive new opportunities.
- Strives to meet or exceed Lead targets on a daily, weekly, monthly, and quarterly basis.
Key Requirements and Skills
- A bachelor’s degree in Sales and Marketing or an MBA with Sales and Marketing Specialization.
- 2 - 5 years’ experience in IT Services Sales for International markets.
- Excellent communication skills (especially engaging customers over the phone and email).
- Organized, disciplined, and a Hunter by choice.
- Key Skills: Business Development, Inside Sales, International Sales, and Sales
Glint is a technically driven hyper local auto care service company that ensures doorstep car maintenance to the customer through monthly based subscription. At present, Glint has served around 1.5+ Lakhs orders with 1000+ monthly subscriptions.
At Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.
After a successful operation in Chennai, we are launching next in Coimbatore.
We are currently looking for a Customer Success Executive, Coimbatore.
What will you do at Glint?
Customer Success Executive are the main interface for the clients with Glint You will work closely with the client to build relationships with all relevant stakeholders as a trusted partner. You must have a strong understanding of our Customer’s business objectives and the ability to identify and articulate how our solution supports achievement of the Customers’ strategic business goals. You will be responsible to drive value at every juncture of the client's journey- from on-boarding to expansion to renewal to prevention of churn.
- Work closely with the customer to ensure effective and efficient on boarding and drive greater usage/adoption over time
- Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality of our service offering.
- Effective, timely and accurate client communications, establishing and reviewing key performance indicators, and active positive engagement
- Developing efficient and effective management plans for clients renewals and up-sells of services.
- Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients
- Support the resolution of delivery, implementation or technical issues Perform other duties as assigned
- Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn
What we’re looking for:
- Consistent performer who handles stressful situations and deadline pressures.
- Experience of 1-2 years of experience in B2C services, Customer Success, Account Management, Business Development, or another client-facing role
- Ability to multitask and experience working with cross-functional teams (e.g. Sales, Product, Marketing, Services)
- Empathy with a knack for understanding what a customer really needs and why they need it
- Bachelor's degree in any business-related course is an added advantage.
Website: https://goglint.in/