E-Commerce Executive

Essential Skills: Candidate must have MECM/ SCCM Administration experience especially in Patch Deployment and Application Deployment. Candidate must have experience on Application Packaging using PowerShell. PowerShell Scripting knowledge Intune

Desirable Skills:

Keyword:

Skills: EUCS_TOOLS_SCCM

Experience Required: 4-6

Job Title: Project Manager (BFSI) – Full Time

Experience: 2+ Years

Location: Brookefield, Bangalore Urban, Karnataka

Engagement Type: Full Time (Monday to Saturday, 9 AM to 6 PM)

Description

The Project Manager (BFSI) – Full Time role is responsible for managing and delivering IT projects within the Banking, Financial Services, and Insurance (BFSI) sector. The role requires strong project governance, execution discipline, and a solid understanding of BFSI operational and regulatory frameworks. You will oversee end-to-end project delivery while coordinating stakeholders, ensuring compliance, and maintaining high-quality outcomes.

Responsibilities

Lead and execute BFSI-focused IT projects from initiation to closure.

Develop and manage the project scope, timelines, resource plans, and budgets.

Coordinate cross-functional teams and vendors to ensure successful project execution.

Maintain clear communication with stakeholders, providing updates on risks, issues, and milestones.

Conduct project reviews, stand-ups, and status meetings to drive alignment.

Prepare documentation such as project plans, risk registers, and compliance reports.

Ensure adherence to organizational standards and BFSI regulatory requirements.

Implement corrective actions proactively to maintain delivery quality and timelines.

Requirements

Minimum 3+ years of experience in IT project management, preferably within the BFSI domain.

Proven track record of delivering IT projects within defined schedules and budgets.

Good understanding of BFSI compliance, operational processes, and technology environments.

Proficiency in project methodologies and tools (Agile, Waterfall, JIRA, MS Project, etc.).

Strong interpersonal, communication, problem-solving, and stakeholder management skills.

Ability to work independently and manage multiple tasks in a fast-paced environment.

Project management certifications (PMP, Prince2, Agile) are advantageous.

Job Summary

We are looking for a proactive and customer-focused Incident Management Associate to oversee the end-to-end management of production incidents and ensure timely restoration of IT services. The ideal candidate will coordinate with cross-functional technical teams, drive incident resolution, facilitate stakeholder communication, and minimize business impact through effective incident management practices.

This role requires working in a 24x7 rotational support environment, including weekends and holidays, as per business requirements.

Key Responsibilities

• Manage the complete lifecycle of Major and High-Priority Incidents from identification through resolution and closure.
• Lead incident bridge calls and coordinate with application, infrastructure, cloud, network, database, and support teams to expedite resolution.
• Ensure timely incident response, escalation, communication, and resolution in accordance with defined SLAs.
• Monitor incident queues and prioritize issues based on business impact and urgency.
• Provide regular status updates to business stakeholders, customers, and senior leadership during critical incidents.
• Coordinate technical teams to identify workarounds and restore services as quickly as possible.
• Conduct post-incident reviews (PIRs), document root causes, corrective actions, and lessons learned.
• Track recurring incidents and collaborate with Problem Management teams to drive permanent resolutions.
• Maintain incident documentation, dashboards, and reports for operational reviews and management reporting.
• Ensure compliance with ITIL Incident Management processes and organizational governance.
• Support change implementation activities and assess potential impacts during planned maintenance windows.
• Identify opportunities for automation and continual service improvement to enhance operational efficiency.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• 2–5 years of experience in Incident Management, IT Operations, Service Delivery, or Production Support.
• Strong understanding of IT Service Management (ITSM) processes and ITIL best practices.
• Experience managing Major Incidents in enterprise production environments.
• Excellent communication, coordination, and stakeholder management skills.
• Ability to work effectively under pressure in a fast-paced operational environment.
• Willingness to work 24x7 rotational shifts, including weekends and public holidays.

Required Technical Skills

• ITSM Tools: ServiceNow, BMC Remedy, Jira Service Management, or equivalent.
• Monitoring Tools: Splunk, Dynatrace, AppDynamics, Datadog, Grafana, SolarWinds, or similar.
• Ticketing and Incident Tracking Systems.
• Microsoft Office Suite (Excel, PowerPoint, Word).
• Basic understanding of cloud platforms (AWS, Azure, GCP) is desirable.
• Familiarity with Linux/Windows environments, networking, databases, and enterprise applications is an advantage.

Preferred Qualifications

• Experience supporting large-scale enterprise production environments.
• Exposure to cloud-based applications, microservices, APIs, and DevOps environments.
• Knowledge of Change Management, Problem Management, and Release Management processes.
• Experience working with global teams across multiple time zones.

Preferred Certifications

• ITIL Foundation Certification (Preferred)
• ITIL Intermediate (Good to have)
• Microsoft Azure Fundamentals / AWS Cloud Practitioner (Good to have) 

Responsibilities:

∙ Should be able to create and take ownership of all user interface copy and messaging across the product.

∙ Ability to ideate, set the tone for content, and drive cohesive product narratives that are easy to read, positive, and engaging.

∙ Content being a key role in the product experience, ensure the text and visuals achieve a perfect balance and harmony.

∙ Enhance and elevate the product experience by ensuring consistency and crispness in the voice and tone of our product.

∙ Collaborate and work closely with all stakeholders.

Requirement / Desired Skills:

• 3-5 yrs. of relevant experience in user-centered product writing for the web and mobile applications.
• Must be proficient in English with exceptional copywriting skills.
• Should connect with the target audience through effective/persuasive writing skills 
• Passion for solving complicated problems and making things simple.
• Excellent communication skills. 
• Attention to detail.
• Knowledge of UX principles, best practices, and how to use data to drive informed user insights.
• A portfolio of relevant work samples showcasing remarkable execution, from process to outcomes.

• Provide strategic consulting on people and organization development strategies in support of the business objectives.
• Be an expert on people challenges - especially talent, performance and change
• Partner with India HR lead for all Merger and Acquisition activities (policies, process, payroll, compensation and benefits harmonization, compliance, entity and benefit integration, site consolidation, employee integration and culture alignment)
• Providing ideas and challenges to management teams and acting as a catalyst for change through process design and approaches that results in transformation.
• Evaluate and analyze issues, patterns, and trends to provide proactive insights for HR solutions.
• Drive compensation programs locally by collaborating with corporate compensation team
• Collaborating with the corporate HRBP on BU related activities
• Partner and lead projects which has business impacts.
• Investigate and resolve complex employee relations issues and address grievances.
•  

• High degree of integrity, business acumen and resilience.
• Ability to thrive in an ambiguous, fast paced and rapidly changing environment.
• Self-driven, ability to set high personal goals and work independently
• Ability to organize, multi-task, prioritize tasks and deliver quick results.

• Own the PnL for all the brand campaigns and drive overall profitability for the city
• Developing strategy for campaign management and success
• Own NPS score of the campaigns in the city
• Process building for each function within the city
• Team building, training, and development
• Build a network of vendors, partners, manpower for the city campaign
• Define the day to day responsibilities of the team, set up reporting structure, and monitor metrics on a regular basis

What you will need:

• PG/MBA degree with 7-10 years of experience handling operations and team
• Candidate with the agency, offline marketing operations, or startup background would be preferred
• Quick learner, confident, good presentation & sales skills
• Open for travel and ready to go the extra mile if the situation demands
• Keen attention to detail and good at spotting opportunities
• Client/Agency relationship exposure with strong relationship management skills
• Go-Getter attitude and responsibility to close all loops
• Long term vision and commitment

• Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
•  Ability to  Identify and resolve gaps in customer expectations versus actual service levels.
• Assists with the creation of a sales cycle plan.
• Manage Customized project requests and handle projects till it doesn’t go live.
• Coordinate with the Technical team, Client, sales team, and delivery team for a project.

KRA – Manager Presales

• Ability to provide overall product value and differentiate support offerings that clearly map to customer needs.
• Identify and resolve gaps in customer expectations versus actual service levels.
• Lead Generation activities such as cold calling to prospects
• Assist in preparation of sales proposals, RFP, and RFI responses
• Research and develop prospect list using LinkedIn and Web research
• Create proposals, sign-off documents, and integration documents.
•  Expected to be thorough with the products of the company and if there are any new developments or innovations going on.

Job Title / Skill: Dot Net Developer (Software Engineer)

Work Location: Noida

Notice Period: Early Joiner

Experience: 7-10 Years

Job Responsibilities:  

• Dot Net developer.
• Experience in Webservice (WCF, Rest, Web API).
• Experience working with SQL, JavaScript, Jquery, OOPS.

Enclosed are further more details:

• Location-Noida-142
• Comfortable for 2 years’ service agreement.
• 60 % throughout in academics ( Must have 60 % above in graduation, If someone have 55 to 60 % in 10th or 12th ( Only one of them) will be considerable.
• Transportation- Not available.
• Job Timings- 01:00 PM to 10:00 PM.
• Should have good comm skills.
• Notice Period- Immediate or max 30 days.

Interview process:- HR Call ( Initial validation) , T-con Interview , Machine Test, Final Managerial round.

Service agreement as within the tenure you will be trained in new technologies within your current role.

Candidate should have their personal Laptop for further interview process.