11+ Channel Sales Jobs in Kochi (Cochin) | Channel Sales Job openings in Kochi (Cochin)

We are looking for a Female Sales Executive.

Education - Any discipline with good communication skills.

Skills - Need to be a go-getter and should work towards the target to get leads. Lead generation is the primary measurement.

Experience - Minimum 2 years experience ins Tele sales of high-value products. 

We are Hiring Customer Success Manager

Job Title: Customer Success Manager – Travel / OTA / Contact Centre - BPO

Location: Kochi - India

Department: Customer Service / Operations

Type: Full-Time

Job Summary:

We are seeking a seasoned Customer Succes Manager with proven experience in the travel industry (OTA, Contact Centre - BPO, or travel agency) to lead and enhance our customer support operations. The ideal candidate will bring expertise in customer service frameworks such as Six Sigma, Lean, COPC, or ITIL, and a track record of driving service excellence, process optimization, and team performance.

Key Responsibilities:

• Lead & Manage Customer Service Operations: Oversee day-to-day customer service activities across multiple channels (voice, email, chat, and social), ensuring high levels of customer satisfaction.
• Performance Management: Set KPIs, monitor service levels, and implement performance improvement initiatives.
• Team Leadership: Manage, mentor, and develop a team of supervisors, team leads, and customer service agents.
• Customer Journey & Escalation Handling: Analyze customer touchpoints, resolve escalated issues, and implement corrective actions to improve the customer journey.
• Process Optimization: Use Six Sigma, Lean, or other frameworks to analyze current workflows, eliminate inefficiencies, and drive continuous improvement.
• Training & Quality Assurance: Design and deliver training programs and quality assurance processes to maintain high service standards.
• Technology Integration: Collaborate with IT/Product to deploy and improve CRM, helpdesk, or ticketing systems (e.g., Zendesk, Freshdesk, Salesforce).
• Reporting & Insights: Generate operational reports, identify trends, and present actionable insights to senior management.
• Compliance & SLA Management: Ensure compliance with service level agreements, data protection policies, and regulatory guidelines.
• Customer Feedback Loop: Implement mechanisms to gather and act on customer feedback (CSAT, NPS, etc.).

Requirements:

• Bachelor’s degree in Business, Tourism, Operations, or related field. MBA preferred.
• Minimum 5–8 years in a customer service leadership role, preferably within online travel agencies (OTA), traditional travel agencies, or BPOs supporting travel clients.
• Strong understanding of contact centre operations, service recovery, and travel domain KPIs (e.g., PNRs, GDS, refunds, reissues).
• Certification in Six Sigma (Green Belt or higher) or other process improvement frameworks (Lean, COPC, etc.) is a strong advantage.
• Hands-on experience with customer service tools (e.g., Amadeus/Galileo + CRM & ticketing tools).
• Strong analytical and problem-solving skills.
• Excellent communication, interpersonal, and conflict-resolution skills.
• Flexible to work in a fast-paced, customer-focused environment, with rotational shift support if needed.

Preferred Skills:

• Multilingual capability (English is a must; Hindi, and/or other languages a plus).
• Prior experience with automation tools, chatbots, and self-service platforms.
• Proven ability to drive CSAT and NPS improvements.
• Experience managing distributed/remote teams.

Our client is a leading mid-market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking & Portfolio Management Services. 

Candidate shall be responsible for:

• Relationship management focusing on acquiring and nurturing mid-sized & large Corporates.

• Own the overall sales strategy on lead management, team & targets for your region focusing profitability and market share.

• Strong network across C-level executives of large & mid-sized corporates. • Build the overall sales playbook, training and recruit a sales team to grow quickly across the region.

• Design value proposition/ client acquisition pitches and knack of closing deals efficiently 

• Update and educate oneself continuously on happenings in marketplace, local environment, opportunities etc. which have direct bearing on local operations. • Ensure all necessary knowledge enhancement efforts (including certifications wherever applicable). 

• Good networking with the Insurance Companies / TPAs & other key stake holder relevant to insurance broking arena.

Requirements

Qualification: MBA (Finance / Marketing) or equivalent degree from Tier I & II campus.

Experience: 6 to 10 years of exp in General Insurance Broking / Sales mainly into relationship management.

Other Requirement: 

• Superior technical skills required to understand and propose products or solutions by focusing on client requirements.

• Demonstrated ability to manage multiple stakeholders, communicate effectively with executives and balance competing priorities.

• Strategic thinker with excellent communication skills and attention to detail, as well as having the ability to communicate complex details simply.

Employments Request Form (ERF)

Department Name

PHE

For Local or Out of station

KOCHI

Department Head Name

GOPAL SAMY

Any Specific Projects name

PRESTIGE PANORAMA

For Which Post

SITE ENGINEER

No of Post requirement’s

1

Work Profile

PLUMBING WORKS ALL EXECUTION KNOWLEDGE

Minimum Work Experience

ABOVE 5 YEARS

Minimum Qualification

DIPLOMA/B.E

Notes for Further More Information:-

Additional Qualification

AUTOCAD, MS OFFICE

Range of Salary

Employments Request Form (ERF)

Department Name

PHE

For Local or Out of station

CALICUT

Department Head Name

GOPAL SAMY

Any Specific Projects name

PRESTIGE OCEAN PEARL

For Which Post

PROJECT ENGINEER

No of Post requirement’s

1

Work Profile

PLUMBING WORKS ALL EXECUTION AND MIVAN SHUTTERING BUILDING KNOWLEDGE

Minimum Work Experience

ABOVE 5 YEARS

Minimum Qualification

DIPLOMA/B.E

Notes for Further More Information:-

Additional Qualification

AUTOCAD, MS OFFICE

Range of Salary

Housing.com

Role: Team Manager

Department: Developer Sales

Location: Kochi

Housing.com

Founded in 2012 and acquired by REA India in 2017, Housing.com is India’s most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company’s experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

What does this role hold for you…??

●       Accountable for maintaining relationships with priority clients.

●       Drive growth through sales planning and precise actualization and sell online space to key accounts.

●       Accountable for data management to ensure 100% coverage in assigned territory and tracking other key parameters.

●       Ensure client management, negotiation & contract development.

●       Handle client acquisition campaigns and generate leads to build a flagship brand for property services in the respective region.

●       Accountable for service delivery and ensuring client retention.

●       Provide market insights and data assessment for the marketing team to launch the right promotional and customer communication initiatives.

●       Map new projects & new builders in designated territories and acquire new projects & builders to ensure coverage across the designated territories.

●       Ensuring efficient Relationship Management with existing clients to ensure 100% coverage of new projects launched by them.

Apply if you have…

·        Worked in a real estate business.

·        Dexterity in creating and delivering presentations.

·        Passion for selling and dexterity in communicating with people at all levels.

Roles and Responsibilities

• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Django, Flask, Tornado)

• Experience on Micro service architecture

• Strong knowledge on Web services/API

• Strong Knowledge on AWS/Azure, Docker, etc..

• Having great knowledge on software development methodologies, languages, technologies, security threats, etc.

• Create decoupled, interactive web UIs using JavaScript (Angular, Ember, jQuery, React Js)

• Provide technical advise and recommendations for language and software choices

• Develop code that is cross-browser and cross-platform friendly

• Collaborate with project stakeholders to ensure all requirements are met

• Evaluate technologies and manage technical planning

• Support and ongoing development for existing projects

• Provide clean code and proper documentation for each project

• Assists in resolving moderately complex production support problems

• Strong writing and speaking skills (English)

Technical Requirements:

• At least 4+ years experience developing and deploying websites and applications

• Experience with Django

• Experience with Agile/SCRUM practices

• Hands on experience on database like PostgreSQL,MySQL, Mongo db, etc.

• Custom web based application development experience

• Comfortable collaborating with designers, front-end developers and other team members

• Object-oriented design and development strategies

As a Demand Generation Lead, you will play a critical role in driving revenue growth through strategic demand generation campaigns and initiatives. You will be responsible for executing integrated marketing campaigns, optimizing lead generation efforts, and collaborating with cross-functional teams to achieve business objectives.

Roles and Responsibilities:

• Develop and implement comprehensive demand-generation strategies that align with our business objectives and target audience. Identify target markets, segments, and personas to guide campaign planning and execution.
• Planned, create, and execute integrated marketing campaigns across various channels, including email marketing, digital advertising, content marketing, social media, and events.
• Optimize lead generation efforts through the effective use of marketing automation platforms, lead capture forms, landing pages, and lead nurturing workflows.
• Collaborate with the content team to develop high-quality content assets, such as whitepapers, case studies, blog posts, and videos, that support demand generation efforts.
• Utilize marketing analytics tools to track, analyze, and report on campaign performance, including metrics like conversion rates, ROI, and pipeline generation.
• Work closely with cross-functional teams, including sales, product marketing, design, and PR to align demand generation initiatives with overall marketing and sales strategies.
• Stay informed about market trends, competitor activities, and industry best practices related to demand generation and B2B marketing.

Requirements:

• Bachelor’s degree in marketing, business, or a related field.
• Proven experience in demand generation, digital marketing, or a related field within the B2B SaaS industry.
• Strong knowledge of demand generation tactics and channels, including email marketing, digital advertising, content marketing, social media, and events.
• Proficiency in marketing automation platforms, such as HubSpot, Marketo, or Pardot, and CRM systems like Salesforce.
• Excellent analytical skills with the ability to interpret data, track key metrics, and make data-driven decisions to optimize campaign performance.
• Exceptional project management skills with the ability to manage multiple campaigns and priorities simultaneously.
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional teams and stakeholders.
• Strategic mindset with a focus on driving results, meeting targets, and contributing to revenue growth

Roles and Responsibilities:

• Designing and producing animation content while collaborating with other artists in a team-focused environment.
• Conceive, layout, and design enticing motion graphics videos for various media.
• Collaborate with Creative Team in designing and creating boards, when required.
• Research and analyze the best design techniques and solutions for creating motion graphics.
• Assist in selecting audio, video, colors, animation, etc. for graphic design.
• Research and analyze the best design techniques and solutions to create motion graphics.
• Assist in designing and creating storyboards.
• Maintain up-to-date knowledge about the latest graphic design techniques. 

Requirements:

• Proficient with Adobe suites like After Effects, Premier Pro, Photoshop, and Illustrator.
• 1-6 years of professional experience.
• A clear understanding of visual hierarchy and information design concepts.
• Comfortable with social media and collaboration/project management tools.
• Strong portfolio showcasing his/her design and motion graphics skills.
• Knowledge of Lottie files and Bodymovin is a plus.

Kindly provide the online portfolio videos of the candidates through platforms like Behance or similar alternatives. Please refrain from sharing portfolios in Google Drive format.

• BE/ B.Tech/ MCA/ BCA
• Strong organizational and project management skills.
• Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript.
• Familiarity with JavaScript frameworks such as Angular JS, React
• Familiarity with database technology such as MySQL, Oracle, and MongoDB.
• Excellent verbal communication skills.
• Good problem-solving skills.
• Attention to detail.

We are all in the quest to create a positive movement, a movement aimed at reducing the gap between a consumer & a farmer, a movement that gives consumers access to safe & non-toxic farmer's produce, a movement that is uplifting the farmer community.
Today we are proud to say that we are connecting 1500+ farmers to urban consumers. We envisage our brand to go global soon, post creating a cemented presence in India.

We are not looking for job-seekers, we are looking for impact-creators with a go-getter attitude. We are looking for dynamic individuals who are honestly driven by the cause and are customer-obsessed, be it our end-user, farmer, vendor, or even our internal community.

Job role: 

We’re on the lookout for a Human Resources Manager to own the entire HR activities across the company - everything from recruiting and onboarding to performance management and compensation. The role will involve working, side-by-side, the key business stakeholders to foster a positive environment and make sure the company’s mission and goals are effectively implemented and respected.

Responsibilities:

• Responsible for talent acquisition; employee relations consultation; policy interpretation and application, change management; performance and compensation management; and talent management for business in all the geographies
• Work closely with the Operations team - Distribution Centre & Hubs and  deliver based on the business objectives of the respective geography to meet the HR objectives.
• Ensure Labor Law related compliance across the location with reference to all applicable Labor Laws.  
• Partners with Payroll; HRIS; and Employee benefit functions as required to facilitate smooth functioning
• Drive Employee engagement programs across the locations to enhance productivity and morale building.
• Effective Manpower Planning strategies for present and future requirements across geographies
• Design and implement programs to improve morale and relationships
• Provide counseling for relationship management including dispute resolution and team building
• Prepare periodic reports for management with recommendations and trends
• Provide expertise and offer advice to employees in areas like career planning, employee relationships, strategic development etc.

Requirements:

• 5+ years of experience working as a HR manager or in a similar position preferred
• Experience of working in a manufacturing/retail, intensive operations centric, high turnover multi locations organization set up with diverse workforce like Retail, Ecommerce, Logistics, Manufacturing, Construction, Health care, Consumer facing industries.
• Proven experience developing and executing strategies designed to improve employee morale
• In-depth knowledge and understanding of local and federal laws and HR best practices
• Strong business focus and ability to build trust across all levels in the organization.
• Proven experience developing and implementing solutions to highly complex ambiguous situations that call for ingenuity and creativity
• Open to travel.
• Excellent written and verbal communication skills; strong interpersonal communications skills
• Knowledge of Malayalam essential.