Business Development Executive

About us:

HappyFox is a software-as-a-service (SaaS) support platform. We offer an enterprise-grade help desk ticketing system and intuitively designed live chat software.

We serve over 12,000 companies in 70+ countries. HappyFox is used by companies that span across education, media, e-commerce, retail, information technology, manufacturing, non-profit, government and many other verticals that have an internal or external support function.

To know more, Visit! - https://www.happyfox.com/

Responsibilities:

• Build and scale production infrastructure in AWS for the HappyFox platform and its products.
• Research, Build/Implement systems, services and tooling to improve uptime, reliability and maintainability of our backend infrastructure. And to meet our internal SLOs and customer-facing SLAs.
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts or building infrastructure tools using Python/Ruby/Bash/Golang
• Implement consistent observability, deployment and IaC setups
• Patch production systems to fix security/performance issues
• Actively respond to escalations/incidents in the production environment from customers or the support team
• Mentor other Infrastructure engineers, review their work and continuously ship improvements to production infrastructure.
• Build and manage development infrastructure, and CI/CD pipelines for our teams to ship & test code faster.
• Participate in infrastructure security audits

Requirements:

• At least 5 years of experience in handling/building Production environments in AWS.
• At least 2 years of programming experience in building API/backend services for customer-facing applications in production.
• Demonstrable knowledge of TCP/IP, HTTP and DNS fundamentals.
• Experience in deploying and managing production Python/NodeJS/Golang applications to AWS EC2, ECS or EKS.
• Proficient in containerised environments such as Docker, Docker Compose, Kubernetes
• Proficient in managing/patching servers with Unix-based operating systems like Ubuntu Linux.
• Proficient in writing automation scripts using any scripting language such as Python, Ruby, Bash etc.,
• Experience in setting up and managing test/staging environments, and CI/CD pipelines.
• Experience in IaC tools such as Terraform or AWS CDK
• Passion for making systems reliable, maintainable, scalable and secure.
• Excellent verbal and written communication skills to address, escalate and express technical ideas clearly
• Bonus points – if you have experience with Nginx, Postgres, Redis, and Mongo systems in production.

We will share our workload as a team and we expect you to work on a broad range of tasks. Here’s are some of the things you might have to do on any given day:

• Developing APIs and endpoints for deployments of our product
• Infrastructure Development such as building databases, creating and maintaining automated jobs
• Build out the back-end to deploy and scale our product
• Build POCs for client deployments
• Document your code, write test cases, etc.

If being the first employee people encounter when they come into an establishment sounds interesting to you, becoming a front office executive could be a great career match. These customer-service-oriented professionals  make a positive impression on guests and keep operations flowing. As one of the company’s main ambassadors, front office executives try to build excitement and convey information. Before guests leave, front office executives may hand them cards to rate satisfaction & explain to them about other services & offers that the company is running. Because the nature of their position involves so much contact with the public, front office executives need to be good representatives of their organization. They must possess a friendly and upbeat demeanor, dress professionally, and act courteously. Other attributes include Interpersonal skills, Customer-centric, Multitasking, Attention to detail

You’ll be our: Application Developer 

You’ll be based at: IBC Knowledge Park, Bengaluru

You’ll be Aligned with: Application Development Lead 

You’ll be the member of:VehicleSoftware Team 

What you’ll do at Ather:

• You will be developing the various Applications for the cloud to process data connecting with the vehicle 

• You shall work with the Lead and product team to define and deliver features. 

• Be part of the Agile team, to define Sprint work content definition. 

• Work with cross functional teams to drive overall feature delivery. 

• Be part of the initiatives that achieve the functional requirements of the team. Explore technical feasibility of solutions, propose and evaluate tech stacks. 

• Performance tuning and benchmarking of the features 

Here’s what we are looking for: 

• Strong knowledge and Hands on experience with Nodejs, RestAPI, Java Script, Java Development experience in cloud based infrastructure 

• Strong fundamentals in any fullstack of your choice, OOPS concepts, Google Cloud Platform. Knowledge of Java, React, React Native, Android Native , HTML5, Firebase and Go Programming is a plus. 

• Knowledge on CI/CD pipelines, JIRA, UML, Static Code Analysis tools and Unit test framework is required 

• Knowledge on the S/W communication protocols like gRPC, HTTP, MQTT is a plus Cross platform development experience would be needed. 

• Knowledge of Cloud Based solutions would be a plus. 

• App development for a product which is beyond a mobile platform would be a plus. Experience with Telematics/Infotainment projects would be a great advantage. 

• Strong experience with Agile methodology, along with tools such as JIRA, Confluence. 

• Flashing and debugging tools experience is a plus.

You bring to Ather: 

• Bachelor’s/Master’s in computer science or any other equivalent degree

Responsibilities:

• Execute full lifecycle software development
• Develop, designed well efficient code
• Integrate software components into a fully functional software system
• Fully adaptive to the technology needed for the current project

Requirements:

• Bachelor/ Master degree from good college.
• Strong knowledge of algorithms, data structure
• Understanding object-oriented programming
• Excellent knowledge of PHP, Mysql, SQL. NoSQL, Mongodb
• Ability & Readiness to work with any technology
• Familiarity with software development methodology and release processes.
• Strong problem-solving skills and excellent communication skills.
• He/she should have minimum 3 years working experience on PHP, PHP Frameworks, Ajax, Knowledge on CMS platform like Opencart, payment gateway integration, experience working on portals.