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Solutions Engineer – Technical Customer Success Owner

Location: Pune | Experience: 2–4 years

About FlytBase

FlytBase powers 24/7 autonomous drone and robot operations across industrial sites—solar farms, refineries, rail yards, and more. With deployments at 300+ sites globally and customers like Oxy, CSX, and Anglo-American, we’re scaling the future of Physical AI.

What You’ll Own

This isn’t a demo-and-disappear job. You’ll lead from discovery to deployment—owning the full technical cycle for enterprise drone automation.

• Customer Success & Technical Discovery: Be the go-to advisor for clients—understand pain points, run PoCs, and deliver solutions they can scale.
• Sales Engineering: Assist in GTM execution, drive revenue with compelling value stories, and close enterprise deals.
• Product Feedback Loop: Turn customer insight into roadmap impact—collaborate with product & engineering to build what the market really needs.
• Thought Leadership: Represent FlytBase at expos, train customers, lead webinars, and create high-signal success stories.

Who You Are

• 2–4 years in enterprise SaaS, robotics, drones, or IoT (customer-facing)
• Proven experience in technical pre-sales or onboarding
• Excellent communicator—comfortable with CEOs and CTOs alike
• Obsessively curious, fast learner, and bias for execution
• Writes clearly, thinks logically, and simplifies complexity
• Bonus: Experience with UAV systems, DJI, APIs, or deployment architecture

AI-Native, Full-Stack Mindset

• Use AI to prototype, scale outreach, and optimize delivery
• Write docs, guides, and customer content that actually helps
• Solve problems—not just show features.

Who We’re Not Hiring

• Slide flippers who disappear after demos
• “That’s not my job” types
• Activity-over-outcome operators
• Anyone allergic to complexity or documentation

Who You’ll Work With

• Sales → Demo, close, and support GTM
• Product → Shape roadmap with insights from the field
• Engineering → Translate problems into features and fixes
• Marketing → Co-build stories that drive adoption.

Ready to Fly?

Apply now: https://forms.gle/4QAUqJxgT7TevpX86

If this felt too intense, it’s probably not for you. But if it sparked a fire—you know what to do.

Develop and execute sales strategies to achieve revenue targets in India

Identify and engage potential clients through networking, cold calling, and referrals.

Conduct product demonstrations and presentations to showcase our solutions.

Collaborate with the engineering team to understand product specifications and capabilities.

Provide technical support to clients as needed.

Prepare and deliver proposals, quotes, and contracts.

Maintain accurate records of sales activities and customer interactions.

Job Title: Technical Sales Engineer

Location: Pune, India

Department: Sales & Business Development

Experience Required: 1–2 years in Technical Sales / Industrial Equipment Sales

Job Summary:

We are looking for a dynamic and motivated Technical Sales Engineer to join our team. The ideal candidate will have a strong mechanical engineering background, experience in B2B industrial sales, and the ability to build strong client relationships by offering tailored technical solutions. You will be responsible for the complete sales lifecycle—from pre-sales consultation to post-sales support—while working independently in your assigned territory.

Key Responsibilities:

• Drive pre-sales, sales, and post-sales processes for industrial equipment and technical solutions.
• Analyze customer needs, identify pain points, and propose appropriate customized technical solutions.
• Manage and grow existing customer accounts while actively acquiring new clients.
• Deliver effective product presentations and live demonstrations to prospective clients.
• Develop and implement region-specific sales strategies to meet company revenue goals.
• Handle negotiations, prepare quotations, and close deals while ensuring optimal pricing and contract terms.
• Collaborate with cross-functional teams to support product launches and marketing efforts.
• Attend trade shows, exhibitions, and industry events to promote products and enhance brand visibility.
• Use CRM tools such as Salesforce for sales tracking, reporting, and forecasting.
• Provide technical and commercial support to customers and internal stakeholders.

Required Qualifications & Skills:

• Bachelor’s degree in Mechanical Engineering or related field.
• 1–2 years of experience in technical sales, preferably in sectors like material handling equipment, storage solutions, air compressors, or industrial automation.
• Strong knowledge of CRM tools.
• Excellent communication, negotiation, and interpersonal skills.
• Self-driven, target-oriented, and able to work independently.
• Proficiency in English, Hindi, and Marathi.

Location: Ahmedabad, Surat, Mumbai, Pune, Hyderabad & Bengaluru

Freshers are also welcome, provided you are energetic and want to have a career in sales

Job Description :

• Tracking of inward enquiries & understanding technical requirements

Cost Estimation, Preparation & submission of quotation.

Communicating technical queries from clients & co-ordination with Design team.

Registration of orders & co-ordination with plant & clients

Updating the order execution progress to the Sales team/Dealers/Customers.

Coordinating with Channel Partners for Vendor Registration, quotation, & pending orders.

• Tracking of online tender for valves & submission.

Follow –up with clients, Channel Partners, sub-vendors for approval.

Visiting clients for technical discussion, follow-up & closing deal.

Qualification : Sales Engineering and Sales skill

Technical Support and Communication skills

Customer Service skills

Excellent problem-solving and analytical abilities

Strong interpersonal and negotiation skills

Excellent Communication skill in verbal / Written in English, Hindi & / or Local language, Presentation, Convincing & Closing Skill

Experience in the Pumps, valves or construction industry is a plus

Bachelor's degree in Engineering or related field

Salary Commensurate as per the Knowledge, skills & expertise.

Required Skills:-

• Technical Demonstrations
• Product Demonstration
• Interpersonal Skills
• Sales Engineering
• Automation
• Sales Processes
• Sales Operations
• Technical Support
• Account Management

Person should be with degree in B.E/ B. Tech in Mech./ Electronics/ Electrical/ Production with 2-year prior experience in sales. Must have DL can drive his two-wheeler/4 wheeler for a sales call.

Experience in IIOT sales preferred.  

1. Basic understanding of Consultative and technical Sales, and IIoT(Industry 4.0)
2. Sales prospecting in the Manufacturing Industry and prior experience in sales for Industrial consumables/ M/c Tools/ software/ Industrial projects will be preferable.
3. Qualification of the prospects and visit /meeting for Sales Process movement.
4. Coordination with Presale for solutions and technical proposal making.
5. Building and enhancing the Pipeline of Qualified Prospects for Digital Transformation initiatives/ OEE/ CBMS/ Utility monitoring etc.
6. Working and ensuring to achieve revenue targets on a quarterly/yearly basis.
7. Capable of discussing with CXO for Meetings requests for commercial qualification of the opportunity.
8. Open for Travel.