whitewhale software solution

Mandatory : Excellent in communications  

Job Description:

 The HR Operations plays a pivotal role in ensuring the smooth and efficient functioning of the human resources department. This position involves managing various HR processes to support the organization's workforce.  

 Job Details:  

● Taking care of onboarding/Exit, Induction, documentation etc. for successful joining of candidates at client’s place of various letters to the candidates on behalf of clients such as Offer Letters, Appointment Letters & ID Cards etc.  

● Coordination with clients for attendance & leave records.  

● Interact & maintain excellent relationships with our client’s employees by ensuring proactive solutions & support for all their HR related queries 

 ● Coordinate with internal departments for any kind of support required for servicing the client successfully  

● Good to have experience of payroll processing and compliances like PF, ESIC, PT, LWF etc.  

● Must have excellent verbal & written comm. Skills

Qualifications:  

* Bachelor's degree in Human Resources, Business Administration, or a related field.  

* Proven experience in HR operations or a similar role. • Familiarity with HRIS and other HR software.

 • Strong organizational and communication skills. • Payroll Experience is mandatory. 

 • Attention to detail and a commitment to maintaining confidentiality. • Ability to multitask and prioritize in a fast-paced environment. Must be from Staffing industry ONLY

Mandatory : Excellent in communication

Job Description : 

Sales Closure & Client Coordination Specialist

 Role Overview : A commercially sharp, execution-focused Sales Closure Specialist who will take ownership of converting qualified leads into revenue. This is not a lead generation role.

 The position is responsible for:

  Driving structured follow-ups

  Managing proposals and commercial documentation 

 Supporting negotiation discussions 

 Ensuring disciplined closure of opportunities The role requires strong client engagement capability, commercial maturity, and the ability to work in a structured B2B sales environment—particularly with international clients entering or expanding in India.

 Key Responsibilities

 1. Opportunity Conversion & Deal Closure 

 Engage with pre-qualified inbound leads shared by the company. 

 Conduct structured discovery discussions to understand client requirements (HR, Payroll, EOR, BPO, Compliance, Accounting). 

 Drive timely follow-ups to move opportunities through the sales pipeline.  Support commercial discussions and negotiations under leadership guidance. 

 Work towards defined monthly and quarterly closure targets.          2. Proposal & Commercial Management

  Prepare customized proposals aligned with client requirements and OBOX pricing frameworks.  Coordinate internally with operations, compliance, and finance teams to structure commercial terms. 

 Ensure accurate documentation, scope clarity, and commercial positioning.

  Support addendums, revisions, and proposal refinements as required.   3. Client Communication & Relationship Handling

  Act as a structured communication bridge between client and senior leadership.

 Maintain professional engagement with founders, CFOs, HR heads, and business leaders. 

 Build credibility through clarity, responsiveness, and commercial understanding. 

 Ensure client confidence during evaluation and decision-making stage.   4. Sales Process & CRM Discipline

  Maintain accurate CRM updates and opportunity tracking. 

 Ensure follow-up timelines are adhered to.

  Share weekly pipeline status and conversion insights. 

 Identify bottlenecks in deal progression and escalate proactively. KPIs (Indicative)

  Lead-to-closure conversion rate 

 Proposal turnaround time  Sales cycle duration 

 Revenue closed per month 

 CRM hygiene & documentation accuracy Required Skills & Competencies

  Strong B2B communication skills (verbal & written). 

 Confident negotiation support capability.

  Ability to understand commercial structures and pricing discussions

.  Structured follow-up mindset.

  Objection handling skills.  High ownership and accountability

 Proficiency in MS Office & CRM tools. Preferred Background

  4+ years’ experience in B2B services sales, HR consulting, payroll, EOR, recruitment, or professional services. 

 Exposure to dealing with international clients preferred.

  Graduate in any discipline (MBA – Sales/Marketing preferred but not mandatory). Ideal Candidate Profile 

 Commercially mature and confident in business conversations.

  Detail-oriented with strong backend documentation capability.  Target-driven but process-disciplined.

  Comfortable working in a structured, compliance-sensitive environment.  Able to represent OBOX’s positioning of “Making India Easy” for foreign companies.

Job Type: Full Time

Shift: US Time Zone

About the Role:

We are seeking a talented Senior Python Developer with strong hands-on experience in building agentic systems (multi-agent systems). This role requires expertise in Python, PostgreSQL, and the ability to work on a dynamic platform that supports multi-agent architectures. You will be responsible for developing, enhancing, and maintaining platforms that involve complex agent-based interactions, while also supporting the database systems and overall infrastructure.

Key Responsibilities:

Design, implement, and maintain multi-agent systems to support complex interactions and decision-making processes.

Develop scalable and efficient Python code for integrating and managing agents and their communication layers.

Work extensively with PostgreSQL databases to design schemas, optimize queries, and manage data storage effectively.

Collaborate with cross-functional teams to integrate agentic systems into larger platforms and ensure their smooth operation.

Troubleshoot, debug, and optimize Python-based solutions and database interactions.

Write high-quality, maintainable, and well-documented code.

Provide technical support for the platform, ensuring its scalability and performance over time.

Mentor junior developers and provide technical guidance as needed.

Required Skills and Experience:

5+ years of strong hands-on experience in Python development.

Experience in building and deploying multi-agent systems or agent-based frameworks.

Proficiency in PostgreSQL, including schema design, query optimization, and database management.

Knowledge of agent-based modeling or similar paradigms is highly desirable.

Familiarity with various Python libraries for handling complex algorithms and system integration.

Experience in supporting and maintaining platforms or systems post-deployment.

Strong understanding of software development best practices and version control (Git).

Excellent problem-solving skills and the ability to think algorithmically.

Strong communication skills with the ability to explain complex technical concepts.

Preferred Qualifications:

A degree in Computer Science, Engineering, or a related field.

Experience with cloud platforms (AWS, Azure, etc.) is a plus.

Knowledge of agent communication languages (ACL) or other protocols related to multi-agent systems is beneficial.

Familiarity with Docker, Kubernetes, or other containerization tools.

Job Summary

We are looking for a motivated and results-driven Inside Sales Executive to support our IT sales initiatives. The role involves engaging with prospective clients, understanding their requirements, and driving sales for IT products and services through inside sales channels.

Key Responsibilities

• Generate and qualify leads through calls, emails, and digital platforms
• Pitch IT products and services to prospective customers
• Understand client requirements and propose appropriate solutions
• Maintain regular follow-ups with prospects to convert leads into sales
• Coordinate with technical and delivery teams for solution alignment
• Maintain accurate records of interactions, leads, and sales activities in CRM
• Achieve assigned sales targets and contribute to revenue growth
• Build and maintain strong client relationships
• Required Skills & Qualifications
• Excellent verbal and written communication skills
• Strong interpersonal and negotiation abilities
• Basic understanding or exposure to IT products and/or IT services sales
• Ability to articulate value propositions clearly and confidently
• Willingness to learn, adapt, and work in a fast-paced sales environment
• Proficiency in MS Office; CRM exposure is an added advantage

Experience

1. 0 to 2 years of experience in Inside Sales
2. Prior experience in IT product or IT services sales is preferred

Here is your JD with the company name removed and only the technology names kept:

Role Summary

Seeking an experienced App Connect Enterprise (ACE) / Integration Bus (IIB) Support Engineer with strong hands-on experience in supporting, maintaining, and enhancing enterprise integration environments. The role involves L2/L3 production support, incident management, deployments, monitoring, and collaboration with cross-functional teams to ensure stable and high-performing integration services.

Key Responsibilities

• Provide L2/L3 support for ACE / IIB applications across DEV, UAT, and Production environments
• Support and maintain enterprise integrations, message flows, and interfaces
• Monitor integration environments and troubleshoot failures related to ESQL, MQ, database connectivity, network, or data issues
• Perform incident management for P1–P5 issues, including bridge calls and stakeholder coordination
• Conduct Root Cause Analysis (RCA) and provide permanent fixes
• Manage UAT testing, production deployments, and release activities
• Perform certificate renewals, patching, and vulnerability remediation
• Reprocess failed messages/transactions to ensure business continuity
• Update configuration properties (for example, UDP properties) in production
• Create and manage Change Requests (CRs), JIRA tickets, and CAB approvals
• Prepare Weekly and Monthly Service Reports (WSR/MSR)
• Provide on-call and weekend support as per rotation
• Debug message flows and optimize ESQL for performance improvements
• Support SOAP and REST-based integrations
• Work with monitoring tools to ensure alerting and ticket generation
• Collaborate with application teams, architects, and DevOps teams
• Ensure adherence to operational standards and best practices

Desired Experience

• Minimum 3+ years of hands-on experience in ACE / IIB support or development
• Experience supporting production-critical environments
• Exposure to Agile / Scrum delivery models
• Experience working in 24x7 support environments
• Strong documentation and communication skills

Job Summary

An experienced Kong Admin Support Engineer is required to manage administration, support, and enhancement of the Kong API Gateway platform. The role involves handling custom plugin development, portal customization, troubleshooting, and ensuring secure and scalable API management in a production environment.

Key Responsibilities

• Provide L2/L3 administration and support for Kong API Gateway.
• Manage installation, configuration, upgrades, and performance tuning of Kong components.
• Develop and maintain custom Kong plugins based on business requirements.
• Customize and enhance the Developer Portal including UI, workflows, and integrations.
• Monitor API traffic, logs, and gateway health; resolve incidents and performance issues.
• Implement security policies such as authentication, rate limiting, and access control.
• Collaborate with development, DevOps, and infrastructure teams for deployments and releases.
• Maintain documentation, runbooks, and operational procedures.
• 
  

Required Skills & Qualifications

• Minimum 3+ years of experience in Kong administration/support.
• Strong experience in custom plugin development using Lua or relevant technologies.
• Hands-on experience with Kong Developer Portal customization and management.

Job Description:

As a DevOps Engineer at Cateina Technology, you will play a crucial role in enhancing our development

and deployment processes. You will work closely with development, QA, and operations teams to ensure

seamless integration and delivery of high-quality software. Your expertise will contribute to the stability,

scalability, and performance of our applications and infrastructure.

Key Responsibilities:

● Infrastructure Management: Design, implement, and maintain scalable, secure, and reliable

infrastructure on cloud platforms (AWS)

● Continuous Integration/Continuous Deployment (CI/CD): Develop and maintain CI/CD pipelines

to automate code deployment, testing, and delivery processes.

● Monitoring and Logging: Implement monitoring, logging, and alerting solutions to ensure

system performance, availability, and reliability.

● Configuration Management: Use configuration management tools (Ansible, Puppet, Chef) to

automate system setup, configuration, and updates.

● Collaboration: Work closely with development teams to understand their needs and provide

support for development, testing, and deployment environments.

● Security: Implement security best practices and ensure compliance with industry standards.

● Troubleshooting: Diagnose and resolve issues in development, testing, and production

environments.

Documentation: Maintain detailed and accurate documentation of configurations, processes,

and procedures.

Requirements:

● Experience: 4-5 years of experience in a DevOps or related role.

● Technical Skills:

o Strong experience with cloud platforms (AWS)

o Proficiency in scripting languages (Python, Bash, etc.).

o Experience with CI/CD tools (Jenkins, GitLab CI, CircleCI, etc.).

o Knowledge of containerization and orchestration (Docker)

o Familiarity with configuration management tools (Ansible, Puppet, Chef).

o Experience with monitoring and logging tools (Prometheus, Grafana, ELK stack).

o Mandatory Technical Skills Kubernetes.

● Soft Skills:

o Strong problem-solving and analytical skills.

o Excellent communication and collaboration abilities.

o Ability to work in a fast-paced and dynamic environment.

Preferred Qualifications:

● Certifications: Relevant certifications (AWS Certified DevOps Engineer, Docker Certified

Associate, etc.) are a plus.

● Education: Bachelor's degree in Computer Science, Engineering, or a any field is preferred.

Who can apply

Candidates who:

● Are local to Mumbai and suburbs(must come to office, it is not work from home) outside

Mumbai candidates will not be considered

● have own laptop or desktop

● are flexible to work on any technology

● openness to work in shifts (if required)

● are willing to travel to client site anywhere in India (if required)