Business Executive

About the Company:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement without fragmented tools or increased headcount.

About the Role:

MyOperator is looking for a motivated and customer-focused Customer Support Executive to join our dynamic team. This internship offers hands-on experience in handling customer queries, managing support tickets, and gaining exposure to the workings of a fast-growing SaaS company.

Key Responsibilities:

• Respond to customer queries via calls, emails, and support tickets.
• Assist in resolving issues related to panel access, call reports, and login problems.
• Update ticket statuses and maintain accurate customer records using Zoho Desk.
• Collaborate with the support team to escalate complex issues to relevant departments.
• Assist in creating and maintaining FAQs and troubleshooting documentation.

Requirements:

• Good communication skills in English(spoken and written).
• Basic computer proficiency and willingness to learn support tools and CRM systems.
• Strong interest in SaaS, tech support, or customer-facing roles.
• Availability for a full-time (Monday to Saturday, rotational shifts).

What You’ll Gain:

• Practical exposure to customer success and support operations in a SaaS environment.
• Opportunity to work with experienced professionals and learn industry best practices

Role Summary

We are looking for a skilled Software Developer with 3+ years of experience to work on enterprise platforms in EdTech, HRMS, CRM, and Online Examination Systems. The role involves developing scalable web and mobile applications used by institutions and organizations.

Key Responsibilities

• Develop and maintain backend services using Node.js and PHP.

• Build and enhance mobile applications using React Native.

• Design and integrate REST APIs and third-party services.

• Work with databases (MySQL/PostgreSQL) for performance-driven applications.

• Collaborate with product, QA, and implementation teams for feature delivery.

• Troubleshoot, optimize, and ensure secure, high-performance systems.

Required Skills

• Strong experience in Node.js, PHP, and React Native.

• Good knowledge of JavaScript, API development, and database design.

• Experience with Git, version control, and deployment processes.

• Understanding of SaaS-based applications and modular architecture.

Preferred

• Experience in ERP, HRMS, CRM, or Education/Examination platforms.

• Familiarity with cloud environments and scalable deployments.

Qualification: B.Tech / MCA / BCA / Equivalent

Apply: Share your resume with project details and current CTC.

Location: Andheri, Mumbai

Work Mode: Hybrid

Working Days: Monday to Friday (5 Days Working)

About the Role

We are looking for a Junior Technical Recruiter / Fresher who is passionate about building a career in IT recruitment. If you are eager to learn, have strong communication skills, and want to grow in a fast-paced hiring environment, this role is for you.

Key Responsibilities

• Source and screen candidates for various IT roles using job portals, social media, and networking.
• Understand job requirements and match relevant profiles.
• Conduct initial HR screening and coordinate interviews.
• Maintain candidate database and ensure timely follow-ups.
• Support the senior recruitment team in daily hiring activities.

What We’re Looking For

• Freshers or candidates with 0–1 year experience in recruitment.
• Strong interest in IT hiring and willingness to learn new technologies.
• Good communication and interpersonal skills.
• Basic knowledge of hiring tools (Naukri, LinkedIn, etc.) is a plus.
• Immediate joiners preferred.

Why Join Us?

• Structured training and mentorship.
• Fast growth opportunities in IT recruitment.
• Friendly work culture with hybrid flexibility.
• Opportunity to work on niche and emerging tech roles.

he Salesforce Administrator is responsible for the administration of Salesforce.com; this 

includes system configuration, (maintenance, system enhancements/upgrades, etc.), creation of 

reports and dashboards, end-user training and data integrations, ensuring data hygiene and 

integrity 

●You will also be motivated, team oriented and passionate about Salesforce technology 

●Responsible for configuration, design, functionality, and end-user support of the Salesforce.com 

platform 

●Configure and maintain custom objects, record types, fields, page layouts, formulas, data 

validation rules, triggers, custom workflows, approval processes, installed packages, etc 

●Maintain user roles and profiles, security settings, access settings, etc 

●Works collaboratively with the Sales Systems team, along with other groups, as necessary, to 

ensure the requirements are understood and documented 

●The Salesforce Administrator will assist with the ongoing maintenance, support, and 

configuration of Salesforce 

●The individual in this role will work closely with subject matter experts to collaborate and 

improve Salesforce configuration, processes, and automation 

●Designing solutions and building customizations using Salesforce functions and features to meet 

Skills/Experience: 

●Bachelor’s degree in Computer Science, MIS, Computer Engineering or equivalent technical 

degree 

●4-6 years of experience on the Salesforce Platform. 

●Excellent verbal and written communication skills; ability to communicate effectively with 

different levels within the organization as well as collaborate with cross-functional business 

partners and technical teams 

●Ability to gather and transfer requirements from stakeholders into an action plan and deliver on 

that action plan leveraging internal systems as needed 

●Experience building flows and process builders, and leveraging declarative automation features 

●Experienced designing and enhancing workflow rules, validation rules, approval processes, page 

layouts, custom objects, custom settings, SSO configuration, profiles & permission sets, reports 

and dashboard development 

●Self-motivated, flexible, team player with solid multi-tasking, time management & organization 

expertise with the ability to manage multiple and often changing priorities 

●Attention to detail with the ability to analyze and solve complex problems as well as provide 

documentation, guidance and instruction to users Agile / SCRUM experience required.

Backend Web Developer

 Our client operates from 18 cities across 13 countries. Our investment personnel manage US $247 billion across a wide range of global, regional and country-specific strategies - both traditional and alternative - in listed equity and fixed income. At Lazard Asset Management, we pride ourselves in balancing the feel of a small firm with the scale of a large global organization. Our entrepreneurial culture and flat management structure foster an environment in which good ideas can take flight, no matter where they come from.

Our client is looking for an innovative software engineer to join our IT department.  This individual will be working on the systems that support the global sales and marketing organization.  This role will be responsible for building and supporting the backend services and API’s used in all of the applications. This role requires a highly motivated, organized and experienced developer with pride of ownership reflected through clean design, code quality and a disciplined software development approach.

Key Responsibilities

• Design and implement middle-tier web applications, and RESTful services.
• Collaborate with front-end developers to integrate user-facing elements with server side logic.
• Support existing software with quick troubleshooting and issue resolution.
• Be part of an empowered team following agile methodologies.

Desired Candidate Profile:

• 5+ year’s applications development experience with full-stack development and agile frameworks.
• Strong understanding of object-oriented programming and service-oriented design.
• Work effectively both as a contributing team member and independently.
• Strong verbal and written communication skills.
• Creative problem solving with the ability to present multiple solutions and potential side effects.
• Fast paced programming mentality with quick turnaround.

Required Skills:

• Expertise with API creation and RESTful services.
• Expertise developing backend server components using Python, NodeJS, C#
• Expertise building micro service architecture.
• Experiencebuilding and supporting websites using CMS systems (Tridion, Drupal, AEM)
• Experience and proficiency with relational databases (SQL Server, Oracle, Sybase).
• Experience and proficiency with NoSQL databases (MongoDB, Cassandra).

Desired Skills:

• Experience running services on container technologies like Kubernetes and Docker.
• Amazon AWS or equivalent cloud architecture experience with a major cloud provider.
• Experience with Jira.
• Experience building CI/CD pipelines using Jenkins or TeamCity.
• Experience with CRM systems especially Salesforce is a plus.

 Review all job requirements and specifications required for deploying the solution into the production environment. 

 Perform various unit/tests as per the checklist on deployment steps with help of test cases and maintain documents for the same. 

 Work with Lead to resolve all issues within the required timeframe and inform for any delays. 

 Collaborate with the development team to review new programs for implementation activities and manage communication (if required) with different functions to resolve issues and assist implementation leads to manage production deployments. 

 Document all issues during the deployment phase and document all findings from logs/during actual deployment and share the analysis. 

 Review and maintain all technical and business documents.  Conduct and monitor software implementation lifecycle and assist/make appropriate customization to all software for clients as per the deployment/implementation guide 

 Train new members on product deployment, issues and identify all issues in processes and provide solutions for the same. 

 Ensure project tasks as appropriately updated in JIRA / ticket tool for in-progress/done and raise the issues. 

 Should take self-initiative to learn/understand the technologies i.e. Vertica SQL, Internal Data integration tool (Athena), Pulse Framework, Tableau. 

 Flexible to work during non-business hours in some exceptional cases (for a few days) required to meet the client time zones. 

Experience on Tools and Technologies preferred: 

ETL Tools: Talend or Informatica ,Abinitio,Datastage 

BI Tools: Tableau or Jaspersoft or Pentaho or Qlikview experience 

Database: Experience in Oracle or SS 

Methodology: Experience in SDLC and/or Agile Methodology