Role Overview:
The International Inside Sales – Team Lead will be responsible for driving sales growth in global markets, leading a small inside sales team, and ensuring effective client engagement. This role involves prospecting, nurturing leads, converting opportunities, and meeting sales targets for international markets while coaching and motivating the team.
Key Responsibilities:
1. Sales & Revenue Generation
Develop and implement strategies to achieve monthly, quarterly, and annual
international sales targets.
Identify new business opportunities in international markets (B2B, retail, e-
commerce).
Drive the full sales cycle – from prospecting and lead qualification to closing
deals.
Upsell and cross-sell products to existing international customers.
2. Team Leadership
Lead, mentor, and guide the inside sales team to deliver on sales goals.
Monitor performance metrics, provide feedback, and ensure team members are
equipped with the necessary skills and tools.
Foster a positive, motivated, and performance-driven team culture.
3. Client Relationship Management
Build and maintain strong relationships with key international customers,
distributors, and partners.
Handle escalations and resolve customer concerns in a professional and timely
manner.
Collaborate with the marketing team to create tailored campaigns for specific
regions.
4. Market Intelligence
Stay updated on global organic food trends, competitor activities, and market
conditions.
Provide regular reports and insights to management for strategic decision-
making.
Qualifications & Skills:
Bachelor’s degree in Business, Marketing, or a related field (MBA preferred).
4–6 years of sales experience, with at least 1–2 years in a team leadership role.
Experience in international sales, preferably in FMCG, food, or organic products.
Strong communication, negotiation, and interpersonal skills.
Target-driven, self-motivated, and able to work under pressure.
Proficient in CRM tools, MS Office, and online sales platforms.
Key Performance Indicators (KPIs):
Achievement of international sales targets.
Conversion rate from leads to closed deals.
Customer satisfaction and retention rate.
Team performance and productivity.