Sales coordinator

Senior Software Engineer

AiSensy  

Gurugram, Haryana, India (On-site)

About AiSensy

AiSensy is a WhatsApp based Marketing & Engagement platform helping businesses like Adani, Delhi Transport Corporation, Yakult, Godrej, Aditya Birla Hindalco, Wipro, Asian Paints, India Today Group, Skullcandy, Vivo, Physicswallah, and Cosco grow their revenues via WhatsApp.

• Enabling 100,000+ Businesses with WhatsApp Engagement & Marketing
• 400 Crores+ WhatsApp Messages exchanged between Businesses and Users via AiSensy per year
• Working with top brands like Delhi Transport Corporation, Vivo, Physicswallah & more
• High Impact as Businesses drive 25-80% Revenues using AiSensy Platform
• Mission-Driven and Growth Stage Startup backed by Marsshot.vc, Bluelotus.vc & 50+ Angel Investors

Key Responsibilities:

• Build Scalable Architecture to handle millions of messages per day.
• Lead a team of engineers and guide them on a day to day basis.
• Collaborate with product managers, designers, and other engineers to define and implement new features and enhancements.
• Write clean, maintainable, and efficient code following best practices and coding standards.
• Conduct code reviews to ensure code quality and adherence to standards.
• Identify and resolve performance bottlenecks, bugs, and other issues.
• Mentor and provide guidance to junior engineers, fostering a culture of continuous learning and improvement.
• Participate in architectural discussions and contribute to the technical direction of the team.
• Stay up-to-date with the latest industry trends and technologies, and incorporate them into our development processes.
• Ensure the security, reliability, and performance of our applications.
• Collaborate with DevOps to streamline the deployment and monitoring processes.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field. Master’s degree preferred.
• Over all 5+ years of experience with proven experience 3+ years as a Software Engineer, with a strong track record of delivering high-quality software products.
• Expertise in the MERN stack (MongoDB, Express.js, React, Node.js).
• Strong understanding of JavaScript and modern JavaScript frameworks.
• Experience with front-end technologies like HTML5, CSS3, and responsive design.
• Strong understanding of software development methodologies, including Agile and Scrum.
• Experience with RESTful API design and development.
• Experience with database design and management, particularly MongoDB.
• Familiarity with cloud platforms such as AWS.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Experience with version control systems such as Git.
• Knowledge of containerization and orchestration tools like Docker and Kubernetes

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

• This is to manage risks for LOBTs acting as Line 1 risk manager

Key Accountabilities

• Assist Line of Business Technology in managing technology and operational risks
• Drive and ensure regulatory compliance for the LOBT
• Liaise and co-ordinate audit activities involving the LOBT
• Issue & Action management for LOBT including is impacted (across external and internal audits and reviews and excluding IT Information Security) and action planning.
• Engagement across Technology verticals, Operations, Business, Compliance to prioritize, plan, act, prove, close all open findings within committed timelines.
• Scan regulatory requirements, circulars to ensure forward planning and execution for compliance. This includes Singapore and India regulatory requirements.
• Prepare, maintain and conduct control testing for units Risk Control Self Assessments (RCSAs)
• Outsourcing Risk assessment for the LOBT
• Monitor risk issues and incidents for LOBT

Job Duties & Responsibilities

• Liaise with stakeholders within and outside bank, including at Group level to have a comprehensive view of all Technology Risks.
• Engage with Technology verticals and others as appropriate within bank to progress on closure of all open points.
• Engage with Compliance, understand the regulatory requirements at country and group level, and add these to the action points which Technology must ensure.
• Early identification of execution challenges in risk mitigation actions and being an effective catalyst with Technology teams and seniors to resolve bottlenecks such as cost or resource approvals, conflicting priorities.
• Risk assessment for LOBT covering partners, external environment and identify potential risks such as relating to scale-preparedness, DR & BCP support for the organization, code quality in terms of testing and deployment governance.
• Regular updates as per agreed rhythm, and fronting dialogues with stakeholders/LOBT, to highlight process on Risk Management and Risk Mitigation.
• Liaise with relevant departments to ensure awareness of Technology Risk within the Banking India Technology Team, and partner for this awareness across India.
• Liase with Line of Business Risk in the region and co-ordinate efforts for the LOBT landscape used by India.

Proper Job Description

A Senior CSM ServiceNow Implementer position, requiring a technical background with experience in Customer Service Management (CSM). Applicants should have 7–10 years of IT experience, including at least 5 years in ServiceNow development and a minimum of 2 years focused on CSM implementations. This role involves delivering enterprise-level solutions within an Agile framework.

Responsibilities include configuring and customizing features within the ServiceNow CSM module, such as case management, transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

The role also requires designing and implementing integrations with internal and external systems using REST and SOAP APIs. Experience working with IntegrationHub and MID Server is essential.

The candidate will develop scalable, maintainable solutions following ServiceNow best practices and organizational DevOps guidelines, utilizing up-to-date platform features to maintain code quality.

Collaboration with architects, product owners, and QA teams is expected throughout the delivery cycle. The candidate may also provide technical guidance and mentorship to junior developers to support consistency and standards adherence.

Experience

o 7–10 years of overall IT/software development experience

o Minimum 5 years of ServiceNow development experience

o At least 2 years of experience delivering CSM implementations projects

Technical Skills

o Configuring and customizing features within the ServiceNow CSM module

o Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI policies, UI scripts, and scheduled jobs.

o Strong expertise in building and consuming REST and SOAP APIs

o Experience working with Integration Hub and MID Server

o Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs

o Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows

Certifications (Mandatory)

o Certified System Administrator (CSA)

o Certified Implementation Specialist – CSM

Soft Skills

o Strong analytical and problem-solving skills

o Effective communication and stakeholder engagement abilities

o Ability to work independently and deliver in a fast-paced environment

Location and Flexible locations: PAN India (Any CG Location)

Qualification / Requirement

.       4-12 years core development experience in VisionPLUS product in

credit card processing domain

.       Exposure to VMx / WNGSFM is required

.       Strong hands-on working knowledge in CMS/FAS module

.       Strong knowledge of CICS

.       Should have strong knowledge of VisionPLUS online architecture and troubleshooting experience in online area

.       Should be experienced in z/OS Software Change Management tools - Endevor and Changeman

.       Experience in design and development of medium complexity problems

.       Good knowledge and experience of DevOps & Agile discipline

Strong interpersonal and communications skills

Responsibilities will include

• To be a part of a highly motivated, young, and energetic product development Team.
• You will be handling high traffic web site operations, pro-active maintenance and problem-solving skills to ensure optimal working and performance of the websites
• Opportunity to collaborate, work with the architects and product owners in the business, and to contribute in all phases of the software development lifecycle.
• Assisting with mentoring junior team members, code reviews.
• To ensure code is clean, effective, simple, and follows coding standards.
• To advise, recommend, and justify critical architecture decisions to management..

Minimum Qualifications

• Minimum 5+ years of experience in IT programming.
• You have strong debugging, problem-solving, and analytical skills.
• Strong sense of writing quality code.
• Passion for developing highly scalable systems.
• You are quick, resourceful, flexible, and an excellent collaborator.
• Hands-on technical designing, coding, and implementing product features.
• Strong experience in OOPS and MVC frameworks in PHP.
• Database experience of the following: PostgreSQL, MySQL, or MS SQL Server (Preferably PostgreSQL).
• Demonstrated ability to incorporate beneficial software design patterns.
• Basic understanding of front-end technologies (JavaScript, Ajax, etc.).
• Experience participating in agile and fast-paced software development methodologies.
• Experience in collaborating in a cross-functional agile team to solve challenging technical problems with innovative solutions.
• Train members on code development, optimization, and debugging techniques.
• Can do best code reviews in a team.
• Can do the best comprehension of business requirements and optimal utilization of available skills, tools, and resources.
• Ability to work independently in all phases of software development.

We are looking for experienced Full Stack Web Developers. Web Application developer who possesses a passion for pushing web technologies to the limits and will work with our team of talented engineers to design and build the next generation of our web applications.

Responsibilities

• Design and build scalable, mobile-first web applications
• Collaborate with cross-functional teams to define, design, and ship new features
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Work on bug fixing and improving application performance
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency

Skills

• BS/MS degree in Computer Science, Engineering or a related subject.
• 3 to 5 years of industry experience as a Full Stack Developer with focus in React.js and Node.js 
• Experience with Express.js and Node.js is a must.
• Experience with third-party libraries and APIs is required.
• Experience using Google Firebase is an asset.
• Experience in UI/UX design is preferred.
• You should also be up to speed on practices like TDD, CI/CD, and pair programming.
• You should be very comfortable working with Agile, Lean and Continuous Delivery practices -- and love it as much as we do.
• Understanding and playing a part in the entire cycle of software consulting and delivery (ideation, project conception, UX, code, testing, deployment, and around again).
• Working knowledge of the general web application landscape, architectures, trends, and emerging technologies.
• Solid understanding of the application development life cycle.

Designation - SDE II / III (3D team)

About Livspace

Livspace is India’s trusted interior design and renovation platform that connects interior designers, homeowners and vendors. For homeowners, Livspace is their one-stop destination for all things interiors. For interior designers and vendors, we’ve streamlined their workflow from design all the way to delivery through powerful and innovative technology.

We’re currently in nine Indian metro areas. We’ve made over 20,000 customers happy by delivering their dream homes to them. With over 3,500 interior designers on board, we’re the largest design community India has seen. We employ over 2000 passionate individuals who continue to grow and be a part of this exciting journey.

If you value autonomy, enjoy challenges, believe in getting things done and can work with minimal supervision, come join us.

Skills required (Must haves):

• Should have worked on Javascript for minimum 2 years. Frontend(Preferred) / Backend
• Should have knowledge of Web development
• Should have good logical thinking and able to code using best practices
• Should have knowledge of Angular JS or any MVC framework

Good to Have (Plus Points):

• Some knowledge of Python/java
• Some knowledge on Database (MySQL)
• Some knowledge of Three.js & 3D rendering tools in web-like blender, 3dsmax etc.
• Some knowledge of Geometry/mathematics knowledge
• Some functional knowledge of CSS Styling, though we are not looking for UI developer

What you will be working on:

• Active development of web based 3D Design tool which is used be interior designers to create awesome designs
• Creation of builder tool which helps in creating dynamic products (variable dimensions and finished) run time
• Development of rule engine which take care of ever growing product & design rules