IT Inside Sales Executive

• The PPC / Paid Search Analyst is responsible for administering and managing Pay per Click media strategies for clients. She/he should be able to quickly understand and support initiatives that will contribute to the goals and success of client campaigns.
• Perform daily account management on Google AdWords, Facebook, Bing and other search platforms.
• Assist in the maintenance and monitoring of keyword bids, Account daily and monthly budget caps, impression shares, quality score and other important account metrics.
• Provide creative copy suggestions and graphical ad templates.
• Assist in the management of Display network placement lists on AdWords and through other contextual advertising platforms.
• Can devise strategies to increase ROI – Is good at increasing CTR and reducing the cost per clicks
• Support the generation of new paid search campaigns, ad groups, and accounts and aid in the creation of new paid search marketing initiatives.
• Able to understand the business website thoroughly so as to implement a strategic plan for Google AdWords
• Generate weekly and monthly reporting for all major metrics, goals tracking, revenue tracking, and other paid search initiatives.
• Keep pace with search engine and PPC industry trends and developments.
• Communication with team and management on project development, timelines, and results.
• Work closely with the other team members to meet goals.
• Experience with website analysis using a variety of analytics tools including Google Analytics.

Job Advertisement: Junior Sales Associate

MAAZI Vietnam Co. Ltd. 

Total positions available: 2 

Location: North India (Delhi based) & East India (Kolkata based) 

About Us:

 Maazi Vietnam Co. Ltd. is a subsidiary of Maazi UK which was established in restaurant business since 2005, Maazi UK currently run 2 branches of restaurant in the Peak District in Derbyshire. Established in 2018, Maazi Vietnam Co. Ltd. has witnessed remarkable success under the leadership of Mr. Irfan Shabir and Aalhad Acharya. With existing restaurants in Ha Noi and Da Nang as well as ongoing projects in different cities in Vietnam, the company envisions becoming the leading Indian F&B brand in Vietnam and Southeast Asia. 

Position Overview:

As a Junior Sales Associate, you will play a vital role in supporting the sales team and contributing to the company's growth objectives. You will have the opportunity to learn from seasoned professionals while gaining hands-on experience in sales and customer relations.

Responsibilities:

- Assist senior sales associates in promoting menu items and engaging with customers.

Learn and apply effective sales techniques to maximize revenue opportunities.

- Provide excellent customer service by addressing inquiries and assisting with orders.

- Collaborate with the sales team to achieve sales targets and objectives.

- Maintain accurate records of sales transactions and customer interactions.

- Stay updated on product knowledge and industry trends to better serve customers.

Requirements:

- Bachelor's degree in Business Administration or related field is a plus.

- Previous experience in sales or customer service is preferred. (Minimum 1 Year) 

- Strong interpersonal and communication skills.

- Ability to work effectively in a team environment.

- Enthusiasm for learning and willingness to take on new challenges.

- Basic computer skills, including familiarity with MS Office applications.

- Fluency in both English and Hindi languages is preferred.

Benefits:

Competitive salary. (2-3 lakh per annum) 

- Opportunities for career growth and advancement within the company.

- A supportive and collaborative work environment.

- Travel and Living support for work related travels.

Responsibilities

• Manage incoming calls, chat and emails from customers in a prompt and swift manner

• Identify & assess customer’s needs, clarify information and provide solutions and alternatives wherever applicable

• Manage and resolve customer complaints, escalate to concerned authority when necessary

• Build sustainable relationships and trust with customers through open and interactive communication

• Provide accurate & complete information to improve customer satisfaction leading to noticeable results

• Maintain records of every interaction and forward to concerned team member whenever necessary

Who can apply:

• Graduate from any stream
• 2+ years experience in a customer support role

• Strong Track record of performance 

• Strong listening , written and verbal communication skills

• Customer focus and adaptability to different personality types

• Ability to multitask, set priorities and manage time effectively

• Must be fluent in English, proficiency in other languages is an advantage.

• Familiarity with working Freshdesk/Zendesk/Zoho Desk is desirable 

About WISE

At Wise, we are building the world's best online tutoring platform that companies teaching online can use to manage their online operations from scheduling demos to running classes for your learners. We have designed an extremely user friendly interface for your admins and instructors to set up your online academy within a matter of 5 minutes.

• We are a platform used for online tutoring by over 150,000 teachers to conduct live classes for over 2,500,000 learners
• Our platform has been tested at 500k DAUs and more than 2 billion+ minutes of live sessions have been conducted on the platform
• We have a customised and native Zoom integration (no redirection) for interactive live class experience
• We are building the world's first infrastructure layer for digital classrooms and have open APIs as well as a White-Label options to setup a native experience for your online teaching platform

What we need

A digital marketing expert with 2-3 years of experience running and coordinating digital marketing campaigns. We are execution-focused and work would involve building things quickly & adapting based on market feedback. If you love designing marketing campaigns and want to expand and grow, we would like to talk to you.

What you will do

• Work directly with the founding team and drive key product decisions
• Define and establish marketing strategy with the copy team
• Analyze and take decisions on furthering marketing and creative strategy

Essential skills

• Independent player (We’re a team but, we want you to contradict us on the way)
• Social media and google ads skills
• Spreadsheets, or Airtable (Just give us numbers, or graphs, we love graphs)
• Goal-oriented
• Creative and innovative

Good to have

• Good communication skills
• Team-oriented mindset

Probably not ideal if

• If you have always been right about everything
• Not looking for a full-time engagement

Definitely get in touch if you

• Would have started the exact same company but am willing to build it together with a great team
• Would fight us in a duel to make our product better