Relationship Officer

About Climate Connect Digital:

Our team is inspired to change the world by making energy greener, and more affordable. Established in 2011 in London, UK, and now headquartered in Gurgaon, India. From unassuming beginnings, we have become a leading energy-AI software player, at the vanguard of accelerating the global energy transition.

In 2020, we were acquired by ReNew Power, India’s largest renewables developer. Following ReNew’s NASDAQ listing in summer 2021, Climate Connect Digital has been newly formed as a fully independent subsidiary. With backing from ReNew for an ambitious and visionary new strategy, for rapid growth.

Our mission has technology at its core and involves unlocking value by leveraging information technology and AI/ML across the energy ecosystem. However, the world is still nascent in using such technologies in the energy sector to create massive value for all stakeholders.

How do you fit in: 

As we start into our first strong growth phase, we are looking for experienced TypeScript/JavaScript developers to lead our application development efforts.

With your test-driven and clean coding approach along with your creative power, you conceive, develop, and integrate new components and applications into our products with the highest quality.

Your mission is to keep an eye on our existing products: You analyze and improve our

components and fix bugs.

Working remotely: You are independent, reliable, disciplined and are sharp when it comes to documentation & working asynchronously.

Job responsibilities:

• You have a strong TypeScript/JavaScript engineering background. You had the opportunity worked on project from conception to delivery
• You care about producing high quality solution using good engineering principles and practices
• You want to take ownership, break down and tackle real problems while bringing value to real users
• You are a great team player and communicator, you prefer over-communication rather than under-communicate
• You are a passionate technologist with the discipline to create and finish projects. You have opinions about your favorite open source projects, or perhaps you have contributed to some or started one of your own

Job requirements:

• 5+ years of experience building clean, maintainable, and well-tested code
• Serverless experience with AWS lambda or GCP cloud functions
• Working experience with NodeJS & React or other TypeScript/JavaScript web development frameworks
• Working experience with MongoDB or Postgres, writing efficient queries, data modeling
• Previous experience collaborating on highly distributed teams
• Previous experience working within an Agile/Scrum environment

What’s in it for you:

• We offer competitive salaries based on prevailing market rates. In addition to your introductory package, you can expect to receive the following benefits:
• Flexible working hours and leave policy
• Learning and development opportunities
• Medical insurance/Term insurance, Gratuity benefits over and above the salaries
• Access to industry and domain thought leaders.
• At Climate Connect, you get a rare opportunity to join an established company at the early stages of a significant and well-backed global growth push.
• We are building a remote-first organisation ingrained in the team ethos. We understand its importance for the success of any next-generation technology company. The team includes passionate and self-driven people with unconventional backgrounds, and we’re seeking a similar spirit with the right potential.

What it’s ​like to work with us:

• You become part of a strong network and an accomplished legacy from leading technology and business schools worldwide when you join us. Such as the Indian Institute of Technology, Oxford University, University of Cambridge, University College London, and many more.

• We don’t believe in constrained traditional hierarchies and instead work in flexible teams with the freedom to achieve successful business outcomes. We want more people who can thrive in a fast-paced, collaborative environment. Our comprehensive support system comprises a global network of advisors and experts, providing unparalleled opportunities for learning and growth.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists

Responsibilities

• Communicate with customers via phone, email and chat

• Provide knowledgeable answers to questions about product, pricing and availability

• Work with internal departments to meet customer's needs

• Data entry in various platforms Qualifications

• Freshers can apply

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills

• Ability to multi-task, organize, and prioritize work

• Writing clean and efficient code for Android applications.
• Atleast published 1-2 apps on play store.
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance.
• Collaborating with cross-functional teams to define and design new features.
• Staying up to date with new mobile technology trends, applications, and protocols.

• You have prior exposure to Kotlin, Android SDK.
• Understanding of design patterns and mobile architecture using frameworks such as MVVM / MVC / MVP.
• Familiarity with RESTful APIs to effectively integrate Android applications.
• Understanding of code versioning tools such as Git.
• You are a problem solver with good analytical skills.
• Prior experience in accessibility applications or voice-based applications will be a plus not a necessity
• Passion to work in dynamic, start-up environment

• Foster New Relationships with Taxi Operators, Taxi Drivers, Automobile OEM Partnership, Educate them @ the Mobile App/Software Offerings & Benefits, to convert them into signing up for the taxi application
• Maintain Existing relationships & maintain healthy nature of business to generate the Referral programs with Travel agencies and Consolidators
• Handling the Business Development activities in his/her area, assigned
• Identify & Develop Business Opportunities for product solutions for tie-up in terms of large groups of Taxi man, Selling salient points & get them to enrol along with other taxi friends of them, whilst driving things in very social & friendly manner
• Providing training on Mobile app interface and managing its implementation
• Identify opportunities to sell product & solutions in order to generate revenue for the organization by presenting new/existing products and services and enhance existing relationship
• Ensure optimum usage of the Mobile app provided to Taxi fellows & give them basic training of the mobile app to make them understand & increase the usage pattern
• Making Daily sales calls to get to the taxi people and engage with them in formal & informal way for adoption of the mobile app
• Organise small training session in office to get them more understanding
• Introducing VAS services like paying taxes, insurance, RTO regulatory paper filling & take them to centre/offices for guidance
• Encourage them to make more enrolment & design a referral program new products and functionalities on the applications of existing clients / OLTAs.
• Should be able to find new avenues & targets for finding new Taxi Operators by tie-up with Existing Database, cull out from internet the required churn of new people to call & meet them personally
• This is sales with personal driven strategy to achieve required set of targets & maintain relationship with them as well
• Solve queries of existing drivers & encourage them to resolve other queries when they are fully equipped
• Organise multiple training programs, Learning Workshops, Complaint of Mobile app for increasing overall business from exiting & new mobile app signup
• Ensuring effective achievement of targets and preparation of reports.
• Preparing and giving sales presentations to prospective customers. 
• Monitoring industry trends as well as competition.