Business Development Executive at Firmway Services Private Limited (FinTech) · Mumbai · 1 - 2 years · ₹3L - ₹4L / yr · Bootstrapped · Posted 16 Sep 2024
Business Development Executive
Responsibilities:
- Proactively engage with potential clients through outbound/inbound calls to introduce Firmway's software solutions and services.
- Identify and qualify prospects by understanding their business needs and explaining how our software can meet their requirements.
- Deliver persuasive sales pitches to create interest and excitement about Firmway's software and setup meetings on a daily basis for the sales team.
- Effectively handle objections and address any concerns or questions raised by potential clients during the conversation.
- Maintain accurate and detailed records of all interactions with clients in the CRM system.
- Follow-up with the prospects before the scheduled meeting and get them to join the call.
- Meet or exceed weekly and monthly targets for setting up qualified meetings with potential clients.
- Stay up-to-date with industry trends, product knowledge, and competitor offerings to effectively articulate our unique value proposition.
- Provide feedback to the marketing and product development teams based on clients' insights and needs.
- Continuously strive to improve sales techniques, product knowledge, and objection-handling skills.

About Firmway Services Private Limited (FinTech)
About
Firmway, is a FinTech company with an aim to build scalable products through latest technologies. Our products are helpful to automate function in Account and Finance Team of large organization. During our journey we have built products which are used in Balance Confirmation, Account Reconciliation, GST Reconciliation, Data management and Communications. We are incubated by ICAI and BSE and based in Bombay Stock Exchange, Fort, Mumbai.
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Candidate Preference: Female candidates preferred. Candidates should have strong communication skills, a customer-focused approach, and the ability to handle consumer sales inquiries effectively.
Key Responsibilities
1. Lead Management and Sales Conversion
Contact leads generated through the company website, Meta advertisements, WhatsApp, online marketplaces, partner networks, and creator campaigns.
Respond promptly to incoming enquiries through phone calls, WhatsApp, and email.
Understand customer requirements and recommend appropriate products based on their needs and budget.
Explain product features, pricing, applications, and usage accurately.
Handle objections relating to pricing, product suitability, functionality, and installation.
Convert qualified leads into orders through website checkout, payment links, or relevant sales channels.
2. Follow-ups and Pipeline Management
Follow up consistently with interested prospects, undecided customers, and abandoned-cart leads.
Maintain accurate records of leads, customer interactions, follow-up dates, and sales outcomes.
Update the CRM or lead-tracking system regularly.
Re-engage previous enquiries during promotional campaigns and festive offers.
Ensure every assigned lead is tracked and has a clear next step.
3. Customer Relationship Management
Deliver a professional and positive customer experience throughout the sales journey.
Coordinate with the operations team on order confirmation, delivery updates, and customer requirements.
Follow up with customers after purchase to understand their experience.
Encourage satisfied customers to share reviews, testimonials, and referrals.
Escalate product or service issues to the relevant team and follow up until resolution.
4. Sales Reporting and Marketing Support
Achieve monthly sales and lead-conversion targets.
Track daily calls, connected conversations, follow-ups, conversions, and pending leads.
Prepare regular sales reports for the reporting manager.
Share customer feedback, common objections, FAQs, and lead-quality insights with the marketing team.
Support partner and creator campaigns by engaging and converting the leads they generate.
Key Performance Indicators (KPIs)
Performance will be assessed based on:
Monthly sales revenue against assigned targets.
Lead-to-order conversion rate.
Response time for new enquiries.
Number and quality of customer conversations.
Follow-up consistency and pipeline management.
Customer experience and issue resolution.
CRM accuracy and timely reporting.
Average order value and relevant product upgrades or bundles.
Candidate Requirements
Must Have
1–4 years of experience in inside sales, tele-sales, or consultative B2C sales.
Proven ability to achieve sales targets and convert enquiries into orders.
Strong verbal communication and persuasion skills in English and Hindi. Knowing Tamil / Kanada is a plus
Role: Inside Sales Representative (ISR) in IT
Company Name - Inflow Technologies
Company details
Founded in 2005, Inflow Technologies is a niche player in the IT Infrastructure Distribution Services industry, providing Value Added Distribution in Networking, Cyber Security, Unified Communications and Collaboration, AIDC, Surveillance, Server, Storage & Software related Products & Services in India/South Asia.
Inflow is headquartered in Bangalore with presence across 20+ locations, enabling resellers to design, deploy, and adopt IT Infrastructure solutions to facilitate their customers' needs. This initiative, supported by a strong technical team of 120+ certified resources, assists channel partners throughout their sales cycle.
Inflow has an annual run-rate revenue of USD 700+ Million.
Location - Bangalore - Indiranagar
Mode of Working - Work From Office
Days of Working - Days a week
Responsibilities
Positions : 3
- Inside Sales for Servers and Storage
- Inside Sales for PaloAlto / Firewalls
- Inside Sales for HPE Rukus / Networking products
Primary Duties:
- Generating demand for IT products, services, and solutions.
- Conducting cold calls to potential clients to find new sales opportunities.
- Maintaining a database of leads and regularly updating CRM systems.
- Collaborating with the sales team to meet targets and revenue goals.
- Building and maintaining strong relationships with customers.
Qualification / Skills
- Prior experience in an Inside Sales Representative role, often within the IT industry.
- Proficiency in demand generation and cold calling techniques.
- Excellent communication and interpersonal skills.
Interview process
3 Rounds Virtual + final face-to-face
Inside Sales Executive – B2B SaaS
Experience: 2–4 Years
Location: Pune
Employment Type: Full-time
Job Description:
• Connect with 25 prospects daily from an assigned weekly list of 125 prospects.
• Introduce the company and its solutions through professional, engaging conversations using provided scripts and references.
• Understand prospect requirements, conduct initial qualification, and schedule demos or meetings.
• Maintain prospect status, call records, and follow-ups.
Must-Have Skills:
• Excellent spoken English and communication skills.
• Experience in Inside Sales, B2B Sales, or Lead Generation.
• Professional telephone etiquette and relationship-building skills.
• Basic understanding of IAM/IGA or B2B SaaS is an advantage.
Ideal Candidate: Someone who can represent the brand professionally, engage business prospects confidently, and generate genuine sales opportunities—not just make scripted calls.
Engage with prospective customers through calls, virtual meetings, and other communication channels. Understand customer requirements and recommend suitable solutions. Build strong relationships with potential customers and address their queries effectively. Follow up with leads and convert them into successful sales. Meet and exceed individual sales targets and performance metrics. Maintain accurate records of customer interactions and sales activities in CRM systems. Collaborate with internal teams to ensure a seamless customer experience. Stay updated on product offerings, industry trends, and competitor activities
Job Description
Job Title: Sales Representative – IT / B2B SaaS
Location: Mumbai, India (Hybrid / On-site)
Employment Type: Full-time
Experience Level: 3+ Years
Department: Sales & Business Development
About the Role
We are seeking an ambitious, results-driven Sales Representative with a proven track record in B2B IT / SaaS Sales to join our team in Mumbai. In this role, you will manage end-to-end sales cycles — driving outbound prospecting, qualifying inbound leads, conducting product demonstrations, and closing deals. If you are proactive, thrive in a target-driven environment, and excel at translating technical value into clear business ROI for decision-makers, we'd love to connect.
This role requires hands-on field sales experience — you should be comfortable meeting clients in person, conducting on-site visits, and closing deals face-to-face in addition to remote/virtual selling.
Key Responsibilities
- Pipeline Generation & Prospecting: Execute strategic outbound outreach (cold emailing, LinkedIn networking, cold calling, and in-person field visits) targeting mid-market and enterprise decision-makers (CTOs, CIOs, Heads of Sales/Marketing, Founders).
- Inbound Lead Conversion: Promptly engage, qualify, and convert marketing-generated inbound leads into active sales opportunities.
- Product Discovery & Demo: Conduct consultative discovery calls and on-site/in-person product walkthroughs to identify prospect pain points and deliver tailored demos.
- Field Sales & Client Visits: Travel for client meetings, site visits, and relationship-building activities within Mumbai and surrounding regions as required.
- Negotiation & Closing: Build commercial proposals, lead contract negotiations, manage objection handling, and consistently close deals to meet/exceed quarterly quota targets.
- CRM & Pipeline Hygiene: Maintain accurate and up-to-date records of all deals, activities, and forecasts in the CRM (e.g., HubSpot / Salesforce).
- Market Feedback: Work closely with Marketing and Product teams to share customer feedback, competitive insights, and market trends.
Key Qualifications & Skills
- Education: B.Tech / B.E. graduate is mandatory. (A technical/engineering background helps in translating product capability into client-facing business value.)
- Experience: Minimum 3+ years of direct selling experience in B2B Tech / IT Services / SaaS, with demonstrated field sales exposure (on-site client visits, in-person demos/negotiations — not purely remote/inside sales).
- Proven Track Record: Demonstrated history of consistently meeting or exceeding individual sales quotas and pipeline generation targets.
- Sales Acumen: Strong grasp of consultative and solution-selling methodologies (e.g., MEDDPICC, BANT, SPIN).
- Communication: Exceptional verbal, written, presentation, and active listening skills.
- Mindset: Highly self-motivated, resilient, comfortable with ambiguity, willing to travel locally for client meetings, and able to work independently.
- Location: Based in or willing to relocate to Mumbai.
Role Description
This is a full-time, on-site role for an Inside Sales Executive located in Noida. The Inside Sales Executive will be responsible for lead generation. The role includes identifying sales opportunities, managing client relationships, and achieving sales targets. The individual will work closely with the sales team to ensure a seamless sales process and contribute to overall business growth.
Qualifications
- Inside Sales and Lead Generation skills
- Excellent Communication and Customer Service skills
- Proven track record in Sales.
- Good experience in core sales, direct sales, ed. tech sales
- Strong organisational and time management abilities
- Ability to work in a fast-paced, on-site environment
- Experience in brokerage is a plus.
- Experience in the logistics or transportation industry is a plus
- Bachelor's degree in Business, Marketing, or a related field.
- Monitor daily sales activities, pipelines, and performance metrics of the team
- Develop and implement sales strategies to improve conversion rates and revenue.
Excellent Job Opportunity for Inside Sales Executive role with one of the Ecommerce Company
Location : Mumbai (Vile Parle)
Working Days : 5
Interview Mode : Face to Face
Key Responsibilities
● Handle end-to-end international sales through outbound voice calls
● Engage with prospective international customers, understand their needs, and pitch relevant products/services
● Qualify leads, manage objections, and close sales effectively
● Maintain accurate records of customer interactions and sales activities in CRM systems
● Achieve and exceed assigned sales revenue and conversion targets ● Build and nurture long-term client relationships through follow-ups and after-sales support
● Coordinate with internal teams to ensure smooth onboarding and service delivery
● Adhere to process guidelines, quality standards, and compliance requirements
Requirements
● Minimum 6 months+ of experience in International Voice Process / Outbound Sales
● Proven experience in end-to-end sales (not limited to lead generation) ● Excellent spoken and written English with a neutral accent
● Strong negotiation, persuasion, and objection-handling skills
● Target-driven mindset with the ability to work in a fast-paced environment
● Willingness to work in the Australian shift (5:00 AM – 2:00 PM IST)
● Agile, flexible, and adaptable to business requirements Qualifications ● PUC / Graduation in any discipline What We Offer
● Fixed Monday–Friday working schedule
● Exposure to international markets and sales processes
● Performance-driven incentives and growth opportunities
● Supportive and learning-focused work environment
- Identify and approach potential customers through field visits, cold calling, and referrals.
- Generate new leads and convert prospects into customers.
- Conduct regular client meetings and product/service presentations.
- Build and maintain strong relationships with existing and potential customers.
- Understand customer requirements and recommend suitable solutions.
- Follow up with leads and maintain an active sales pipeline.
Role Description:
As an Inside Sales Specialist, you will connect with students and their families, offering personalized counselling to understand their educational goals and challenges. You’ll develop and implement sales strategies, track performance, and improve the overall sales process & customer experience.
• Conduct personalized counselling sessions to guide students.
• Develop and execute sales strategies to meet revenue targets.
• Track and analyze sales performance to identify improvements.
• Work with other teams to enhance the sales process.
Qualification:
• Education: Bachelor’s degree or Post-Graduation.
• Experience: 1-5 years in sales.
• Languages: Fluency in English and Kannada is Mandatory.
• Skills: Strong communication, interpersonal, and presentation skills.
Perks and Benefits:
• Paid Annual Leaves
• Long vacation during new year
• PF, Health Insurance, Team Lunches
• Great job satisfaction
• Immense learning & personal development
Additional Details:
• Job Title: Inside Sales Specialist
• CTC: 8LPA (5 LPA Fixed + 3 LPA Variable)
• Working Location: VV Puram, Bangalore
• Job Type: Full Time (On site)
• Working Days: 6 days
• Experience: 1-5 years
• Immediate Joiners required.















