Burgundy Hospitality pvt ltd
http://www.burgundyhospitality.com/About
Company social profiles
Jobs at Burgundy Hospitality pvt ltd
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Description: Design Consultant
As a Design Consultant for the Ligne Roset French Luxury Furniture brand, you will be responsible for working with a team at the Boutique in understanding customer requirements and crafting solutions using the Company’s product portfolio. This role requires experience in retail of luxury furniture.
Job Requirements:
Delivering an outstanding customer experience:
- Engaging with customers to understand their furniture needs and providing recommendations that meet their requirements.
- Attending to walk in customers’ inquiries.
- Promoting sales of high-end furniture and lifestyle accessories.
- Guiding customers through the purchasing process, including explaining product features and benefits, pricing, warranties, and delivery options.
- Responding to customer inquiries, complaints, and feedback promptly, ensuring resolution to their satisfaction.
- Building and maintaining strong relationships with customers to foster loyalty and repeat business.
Sales and Business Development:
- Meeting and exceeding sales targets and KPIs set by the management.
- Proactively engaging with customers to drive sales, building customer loyalty, and increasing market share.
- Building a robust pipeline of potential customers and maintaining an accurate customer database.
- Identifying opportunities to cross-sell and up-sell products and services to customers.
- Maintaining an up-to-date understanding of market trends, competitor activity, and industry developments to identify new opportunities for growth.
Store Operations:
- Ensuring that the store is well presented, and the products are displayed attractively and prominently.
- Maintaining accurate inventory records and ensuring the store is adequately stocked.
- Ensuring that the store is clean, tidy, and meets health and safety standards.
- Providing feedback to the management on customer preferences, product demand, and store operations to continuously improve the business.
Candidate Qualifications & Skill Requirements:
- Bachelor’s Degree in Architecture or Interior Designing
- 2+ years of experience in retail sales, preferably in luxury furniture industry.
- Excellent verbal and written communication skills.
- Strong sales and negotiation skills.
- Demonstrated ability to build and maintain strong customer relationships.
- Ability to work independently and as part of a team.
- Strong organizational skills and attention to detail for tracking information in MIS.
Location: Prabhadevi, Mumbai
Reporting To: Boutique Manager
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gift and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive (Chat & Email)
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 0.6 Months - 3 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Position: MIS Executive/Assistant Manager
Responsibilities:
- Managing a team that prepares daily, weekly, monthly, and annual reports
- Presenting findings and recommendations to stakeholders, highlighting key trends & opportunities.
- Overseeing the collection, storage & management of data from various sources, ensuring data accuracy & completeness.
- Identifying & resolving data issues, inconsistencies and discrepancies and built systems to identify and resolve the same.
- Working closely with cross-functional teams to streamline workflows & optimize operational efficiency.
- Collaborating with IT teams to develop and enhance data systems and tools to support business needs.
- Preparing sales analysis and product analysis reports
- Generating adhoc Report requirements from Ops, Marketing, Accounting and Training verticals.
- Verifying the accuracy of inter-store stock transfers
- Creating & compiling monthly qualitative analysis Report & monthly Customer RFM Analysis.
Candidate Qualifications & Skill Requirements:
- 5 years of experience in MIS, data analysis, and business intelligence, preferably in the F&B industry.
- Experience in Advanced Excel & Tally
- Must have excellent time management, organized and detail-oriented skills
- Must be able to define and work to deadlines.
- Proficient in data analysis and visualization tools (e.g., SQL, Tableau, Power BI).
- Strong knowledge of database management & data warehousing.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Attention to detail and a commitment to data accuracy and integrity.
Job Location: Head Office – Prabhadevi, Mumbai
Reporting Manager: Business Head
Timeframe: 10-15 Days
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Position – I.T. Manager.
As an I.T. Manager, you will be responsible for managing all aspects of I.T. related to retail store operations and our Corporate office. Along with your team, you will be responsible for improving and updating software and hardware systems. This role also requires developing and implementing IT policies and best practice guides for the organization.
Responsibilities:
• Ensuring that retail systems are functional, recording accurate information and that data integrity is reflected in the relevant analytic reports.
• Configuring of new SaaS platforms and knowledge transfer to the relevant members on any new software or hardware platforms introduced in the Company.
• Running regular checks on network and data security.
• Developing in-house processes (SOP’s) for effective working.
• Maintaining the back end of eCommerce portals built on Shopify.
• Implementing end-to-end IT infrastructure initiatives and operations.
• Managing both hardware and software-related matters.
• Planning, organizing, controlling and evaluating IT and electronic data operations.
• Ensuring the security of data, access control levels, network access and backup systems.
• Auditing systems and assessing their outcomes.
• Preserving assets, information security and control structures.
Candidate Qualifications & Skill Requirements:
• Must have at least 7-12 years of experience
• Excellent knowledge of computer hardware/software systems
• Hands-on experience with computer networks, network installation and administration.
• Experience in handling a multi-location set-up would be an advantage.
• Candidate with hands-on experience with ETP, Odoo Royal POS, Go Frugal and Shopify software will be an added advantage.
Reporting: – Chief Operations Officer
Location: Santacruz (W), Mumbai
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Job Title - Data Entry Operator
Job Description -
1. Data Input and Management - Responsible for accurately inputting, updating, and maintaining data across multiple brands.
2. Quality Assurance - Perform regular checks to ensure data integrity and accuracy. This includes reviewing data for errors or inconsistencies, correcting any mistakes, and verifying the output.
3. Compliance and Confidentiality - Adhere to and comply with data integrity and security policies, maintaining confidentiality of information at all times.
4. Technical Proficiency - Proficient in using computer systems, databases, and software relevant to the company's data management needs.
Qualifications & Experience:
· Any Graduate/Undergraduate
· Experience minimum 4 – 8 Years.
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Prabhadevi, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Job Requirements:
- Have an innovative approach, an ability to understand the prospective needs of the market and then develop business opportunities
- Technical presentation and commercial negotiation skills
- Business development through engagement with B2B customers developed via relationships with Architects/ Interior designers, high end real-estate developers
- Ownership of all facets of the sales process including the design detail, product recommendation & selection and sales process for customer opportunities generated through B2B contacts
- Manage the B2B sales pipeline, forecast monthly sales, and identify new business opportunities
- Handle the sales process from pre-sales to after-sales services by coordinating with internal stakeholders to deliver an exceptional customer experience
- A detailed understanding of the Ligne Roset brand, and its product categories in order to craft design solutions for the customer
- An ability to work with a defined timeline to deliver expected results
Skills & Qualification:
- A Graduate (BA/B.com/ B.sc) or higher qualification
- An excellent network in the high-end furniture retail industry with a particular focus on architects, interior designers and real-estate developers
- Pro-active planner and executor
- Should have excellent business communication skills, both verbal and written
- Strong-minded with a robust personality required
- A background from the High-end home furniture, lighting appliances, sanitaryware or similar products that are used in luxury residential projects.
Reporting Manager: Business Head
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Customer Experience Executive (Retail Store Sales)
Location: Bandra & Prabha Devi, Mumbai
Job Description
• Providing customers information on the retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
• Replenishing retail shelves as per store requirement
• Managing store visual merchandising and managing customer billing and giftwrapping
• Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
• Maintaining a safe and healthy work environment
• Following the cleaning and hygiene guidelines set by the store
Skill & Qualifications:
•Candidate should ideally have 2- 3 years of experience in the similar profile
• Graduate in any stream. Hotel Management qualification/ course will be an added advantage
• Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
• Good written and verbal communication skills
• Ability to work well under pressure
• Flexible and works well with a team
• Ability to multitask
Reporting Manager: Store Manager
The recruiter has not been active on this job recently. You may apply but please expect a delayed response.
Customer Experience Executive
Location: Santacruz, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
Note - Candidates must be flexible for 6 days and rotational shifts
Similar companies
About the company
At Cutshort, we are building an unconventional startup to connect passionate professionals with each other. Using Artificial Intelligence (AI), gamification and network intelligence, our focus is to reduce noise and give high quality results to our users.
Our recruitment solution was launched first and is seeing good traction 2.20M+ users and ~20000 companies such as Google, Flipkart, Ola, Zomato, Oyo Rooms, HackerRank, BrowserStack have used the platform. So far, more than 8000 positions worth $17,500,000 have been closed by the hiring staff at these companies.
To experience the future, check out our latest product Voila: https://cutshort.io/voila
If you are smart and want to build something as big as LinkedIn, we might have a position for you. But before applying, be sure to read this blog post to see if you'd be a fit.
Jobs
1
About the company
Tech Prescient is a premium Software Product Development Services company, deeply passionate about customer success! Quality and Customer Delight is at the core of everything we do.
What differentiates us is our obsession with the quality of work we produce. Customers work with us because of our technical expertise, transparent and agile processes and unflinching attention to detail in our work. Client success is at the core of what we do.
Our vision is to be the most reliable and trusted development partner for our customers. We are extremely customer-centric, take pride in what we build and are literally obsessed with the quality of work we do for our customers.
We partner with our clients at all stages including ideation, design, development, testing, deployment, and support.
Jobs
5
About the company
Founded in 2011, CallHub is an easy to use and award winning voice broadcasting, phone banking and SMS broadcast software that seamlessly integrates with users' existing systems. They are used across 200 countries and world renowned campaigns run by Uber, Greenpeace, Harvard University, Princeton University, Change.org, Save the Children, United Workers Union, among many others.
Check out the video below for a sneak peek into the product!
CallHub, headquartered in Washington DC, is the leading digital organizing platform for political campaigns, nonprofits, advocacy groups, and businesses seamlessly interact with their audiences worldwide.
The product
Their call center software enables unlimited agents to connect with people over a call to have personalized one-on-one conversations. The range of automated dialers (which include Power, Preview, Predictive, and Fast Click dialers) gives clients complete control over their dialing speed based on your needs while maintaining compliance. With features like answering machine detection, voicemail drop, phone number verification, and many more, the software ensures you spend maximum time having quality conversations. CallHub's mass texting solution lets users connect with people over SMS with solutions like Bulk SMS, MMS, SMS Opt-in and peer-to-peer texting.
Jobs
1
About the company
Fractal is one of the most prominent players in the Artificial Intelligence space.Fractal's mission is to power every human decision in the enterprise and brings Al, engineering, and design to help the world's most admire Fortune 500® companies.
Fractal's products include Qure.ai to assist radiologists in making better diagnostic decisions, Crux Intelligence to assist CEOs and senior executives make better tactical and strategic decisions, Theremin.ai to improve investment decisions, Eugenie.ai to find anomalies in high-velocity data, Samya.ai to drive next-generation Enterprise Revenue Growth Manage- ment, Senseforth.ai to automate customer interactions at scale to grow top-line and bottom-line and Analytics Vidhya is the largest Analytics and Data Science community offering industry-focused training programs.
Fractal has more than 3600 employees across 16 global locations, including the United States, UK, Ukraine, India, Singapore, and Australia. Fractal has consistently been rated as India's best companies to work for, by The Great Place to Work® Institute, featured as a leader in Customer Analytics Service Providers Wave™ 2021, Computer Vision Consultancies Wave™ 2020 & Specialized Insights Service Providers Wave™ 2020 by Forrester Research, a leader in Analytics & Al Services Specialists Peak Matrix 2021 by Everest Group and recognized as an "Honorable Vendor" in 2022 Magic Quadrant™™ for data & analytics by Gartner. For more information, visit fractal.ai
Jobs
4
About the company
NIRMITEE.IO is conceived with a rich heritage of Business and Management Consulting experience. We provide Enterprise IT solutions helping clients shift to new business models using disruptive technologies and our own business experience As a strategic partner, we will determine the right combination of technologies for your business - from the tech that exists today to the emerging technology of tomorrow. Nimriti.io team is passionate about delivering excellence, and ensuring clients scale to new heights.
Jobs
27
About the company
Jobs
20
About the company
Jobs
15
About the company
Welcome to the revolution in revenue growth with SaaSMonk!
We’re a B2B MarTech platform focused on increasing qualified leads.
We're dedicated to transforming web interactions into dynamic revenue powerhouses, disrupting B2B pipelines and equipping marketing and sales leaders with tools for instant connections on their websites. Say goodbye to impersonal online experiences and step into a new era of revenue growth.
Built on trust, SaaSMonk prioritizes security, data privacy, compliance, and reliability—ensuring a trusted partnership with our customers and partners. Your confidence in us is our unwavering commitment. With customer obsession at our core, SaaSMonk is all about going the extra mile for your success.
We take pride in doing whatever it takes to meet your needs, making your success our top priority. In our mission to revolutionize online connections, we're changing the narrative of the impersonal web. SaaSMonk is making the web personal, empowering organizations to build meaningful relationships with their customers—one website at a time.
Join us in reshaping the digital landscape and unlocking the true potential of your online presence with SaaSMonk.
Jobs
0
About the company
OIP Robotics is an innovative business technology company that was founded on the belief that one company can change the whole face of the insurance business as we know it. OIP Robotics stems from Outsource Insurance Professionals. Our goal is to provide outstanding and innovative tech solutions and services by combining top insurance talent, cultivated within the leading insurance KPO, with top tech talent. We deliver a range of services surrounding full-cycle automation of insurance processes, software development, staff augmentation, and IT support. One of the leading OIPR values is that we look at insurance software with insurance eyes and technology brains. What makes our employees inspired and motivated is working in a safe and agile environment, where everyone's idea is supported and more than welcome.
Jobs
3
About the company
Edstellar Global is likely an extension of the Edstellar brand focused on offering education and training solutions at an international level. By leveraging its expertise in corporate training and professional development, the global business arm would aim to address skill gaps and foster workforce transformation across borders. Here's an overview of what Edstellar's global business could involve:
Key Focus Areas of Edstellar Global:
- International Corporate Training:
- Customized training programs catering to diverse industries worldwide.
- Specialized modules for cross-cultural teams and global business operations.
- Partnerships with Global Institutions:
- Collaborating with international universities, corporations, and training bodies.
- Co-developing curricula aligned with global industry standards.
- Remote and Hybrid Learning Models:
- Delivering training programs through advanced digital platforms.
- Blended learning solutions to accommodate various geographic and time constraints.
- Addressing Global Skill Gaps:
- Providing programs focused on emerging skills such as AI, machine learning, blockchain, and data science.
- Supporting workforce reskilling to meet global technological and industrial trends.
- Localized Solutions for Global Reach:
- Tailoring training content to align with local regulations, cultural nuances, and languages.
- Establishing regional hubs to ensure seamless delivery of services.
- Focus on Sustainability and Inclusion:
- Incorporating sustainable practices and principles in training methodologies.
- Promoting inclusive training programs to empower underrepresented groups in the global workforce.
Potential Benefits of Edstellar Global:
- Access to a diverse talent pool.
- Creation of globally competitive skill sets.
- Strengthening partnerships with multinational companies.
Jobs
0
