Business Development Associate - B2C

Key Responsibilities:

-Social Media Strategy Development: Collaborate with the marketing team to craft and implement social media strategies that align with company goals, driving engagement, brand awareness, and lead generation.

-Content Creation & Curation: Research, create, and schedule engaging social media content including posts, banners, and short-form videos to effectively communicate the brand’s message and promote campaigns.

-Community Management: Monitor and engage with social media communities, responding to comments, messages, and inquiries to foster positive relationships with followers and build brand loyalty.

-Campaign Management: Design, execute, and optimize paid social media campaigns on platforms like Meta, LinkedIn, and Twitter to generate leads, boost brand visibility, and achieve targeted KPIs.

-Performance Tracking & Reporting: Use analytics tools to track, analyze, and report on the performance of social media campaigns and posts, making recommendations for improvement and growth.

What We’re Looking For:

Creative Thinkers: Passionate about exploring new trends and content formats.

Self-Starter: Independent, results-driven, and able to manage projects with minimal supervision.

Qualifications:

Education: Bachelor’s degree in Marketing, Communications, or related field.

Experience: 1+ year(s) in social media marketing or content creation.

Skills: Strong English communication skills and creative content abilities.

Job Title: Customer Success Manager

Location: Baner, Pune

About Us:

Truein is a fast growing B2B SaaS product company, offering Attendance & Timesheet solutions

to the companies with Contractual and Distributed workforce. 500+ customers across the globe now believe in what we do and have embarked on this journey with us. At Truein, we are on a

mission to bring transparency and controls in the time & attendance process. We leverage Face recognition and AI technologies. We are backed by Investors and a high potential team of 40 people and growing.

Our Culture:

At Truein, we genuinely care about every member we hire. You’ll learn new things regardless of your experience level. We strongly believe in creating value for all stakeholders - our employees, customers, and investors. We foster ownership, and have a dynamic, fun and vibrant startup culture.

Role Overview:

As a Customer Success Manager at Truein, you will play a key role in driving customer goals,revenue expansion and product adoption by ensuring the activation, engagement, success,

retention, and growth for Truein’s key enterprise and mid-market clients. This role is focused on high-impact, high-value activities in all aspects of business development and retention. It is an individual contributor role wherein the person would work with a small but highly competitive and effective team.

Responsibilities:

● Customer onboarding: help them set up product configuration and upload data

● Conduct product training for key stakeholders in the customer organization

● Drive adoption, improve customer satisfaction, and work with our customers to

generate new business (upsell and cross-sell)

● Minimize customer churn, maximize retention and create great customer experience

● Contact customers to explain new features and help them upgrade to new plans

● Collect customer references, testimonials and create case studies

● Be the customer’s voice within Truein providing feedback to our Product team to develop/identify new features

● Conduct quarterly business reviews with senior stakeholders to align product deliveries to client business outcomes

● Help customers map Truein to their existing policies and processes

Requirements:

● 5+ years years of experience in SaaS or software product company in acustomer-facing roles

● Previous experience working with enterprise customers

● Process-oriented and analytical

● Excellent verbal and written communication skills

● Strong empathy for customers and passion for growth

● Passion for solving client challenges and commitment to client delight

● Result-oriented and has great attention to details

● Bachelor's degree or equivalent experience in Computer Science or related field

Good to have:

● Experience dealing with International customers

● Has worked with growth stage startup

● Education background of Technology + Management studies

You will get:

● Competitive compensation package and benefits

● Work closely with and be part of a truly amazing team

● Join a fast-growing company early, make a difference and enjoy the ride

● Challenge yourself and take your career to the next level

Truein is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Is software engineering your passion? Are you always hungry for challenges? Do you like to take risks?  Do you always crave to learn more and more? Do you like to help others solve their problems? Do you like to solve complex problems by simple methods?

• Culture to promote learning and growth by relentless focus on innovation.
• A team of aces to work with
• Streamlined engineering processes woven around Agile methodology with the help of tools
• Design led engineering focus
• Opportunity to work on B2B and B2C products in various domains like healthcare & education

• Opportunity to work on cutting edge technologies 

You have:

• Proficiency in Angular 4+, Typescript, JavaScript, JQuery, HTML/CSS
• Thorough understanding of OOJS & commonly used design principles and design patterns
• Working knowledge of State management using NgRxState management & custom npm packages
• Hands on ES6 features to reduce code and keep code clean
• Working knowledge of RxJS
• Working experience in writing automated unit tests using Jasmine, Mocha or any other similar framework.
• Experience of integrating RESTful Web APIs in Web Application.
• Written efficient and production ready code
• Working experience building high performance and scalable applications
• Ability to troubleshoot and debug application for functional and common problems
• At least 6 years of experience in software development 
• Knowledge of databases - NoSQL or RDBMS. 
• Experience working with version control like Git / Bitbucket
• Experience working in Agile Scrum Methodology
• Excellent written and verbal communication skills 

• Experience working on Web APIs
• Working knowledge of modern programming/scripting languages and runtime environments including node.js, Python/Ruby/Java, and experience in mid-tier web services development.
• Experience building proof of concepts, architecting new systems, and improving existing systems to solve business problems and support scaling
• Exposure to various tools that help in maintaining code quality like SonarQube
• Exposure with Atlassian JIRA application lifecycle management tool
• Exposure to Cloud Platforms like Azure or AWS or GCP

• 5+ Years of experience in performance testing
• Must have proven experience in JMeter.
• Willing to join in a short notice period (20-25 days)
• Excellent proficiency in architecting and designing performance tests at an enterprise/application level on a variety of technical stacks based on the understanding of the architecture
• Excellent analytical skills and proficiency to dig down and pinpoint performance issues and recommend probable tuning solutions

We are looking to hire a dedicated content writer (Jaipur- Work from Office) to create content for blogs, articles, product descriptions, social media, and the company website. The content writer's responsibilities include evaluating analytics to adjust content as needed, regularly updating the company's website, and promoting the company blog by pitching articles to various third-party platforms. You should also be able to follow editorial guidelines when creating content. To be successful as a content writer, you should keep abreast of the latest SEO techniques. Ultimately, a top-performing Content Writer should be able to contribute to the development of strategies that will increase reader engagement.

Job Role & Responsibilities:

• Conducting in-depth research on healthcare industry related topics to develop original content. Performing detail-oriented research on technical aspects of dental healthcare during the content development stage.
• Developing content for blogs, articles, product descriptions, social media, and the company website.
• Assisting the marketing team in developing content for advertising campaigns.
• Proofreading content for errors and inconsistencies.
• Editing and polishing existing content to improve readability.
• Conducting keyword research and using SEO practices to increase traffic to the company website.
• Creating compelling headlines and body copy that will capture the attention of the target audience.
• Identifying customers’ needs and recommending new content to address gaps in the company's current content.

Educational Qualifications & Key Skills:

• Bachelor's degree in Communications, Marketing, English, Journalism, or related field.
• Fresher/ Experienced content writer, preferably from dental healthcare or medical writing background.
• Working knowledge of content management systems.
• Proficient in all Microsoft Office applications.
• Effective communication skills – verbal and written
• The ability to work in a fast-paced environment.
• The ability to handle multiple projects concurrently.

https://electronlabs.org/">Electron Labs is building a new protocol to make various blockchains interoperable. Our goal is to enable cross-chain contracts to connect with each other in the same way as same-chain contracts connect i.e., via function calls. We have developed a new in-house tech called https://garvitgoel.medium.com/what-is-bdlc-and-how-it-works-5716fbbacde8">Bi-Directional Light Client that allows a smart contract to independently verify whether the cross-chain transactions submitted to it are valid. We further use ZK-SNARKS to reduce the gas cost of running the light client on-chain.

Desired Qualifications

1. A good grasp of blockchain fundamentals, various consensus algorithms, and detailed knowledge of at least one major blockchain.
2. Previous work (demonstrable) in blockchain technology, web3, or protocol development
3. In-depth understanding of Number Theory and Cryptography. Knowledge of Cryptographic Algorithms and zero-knowledge proofs are highly preferred.
4. Superior mathematics and problem-solving skills, excellent pattern recognition, passion for solving puzzles.
5. Proficiency in one of the following languages: Go-lang, Rust, is highly preferred. Working knowledge of Solidity, Javascript, Python, or similar scripting languages puts you in front of our list
6. Grounded research skills and an ability to absorb documentation quickly
7. Strong background in Computer Science. Knowledgeable in Algorithms and Data Structures.

Roles and Responsibilities

1. You will be assigned one blockchain (Ethereum /Polygon /NEAR /tendermint /Polkadot/Aleo). You will be required to implement the light client of this blockchain in https://docs.circom.io/">Circom language (Domain Specific Language for ZK-SNARKS).
2. Write go-lang based networking relayers that enable communication between blockchains and zk-provers.
3. Maintain relayer and zk-prover infrastructure (cloud machine and codebase)
4. Write kickass documentation.

Location: Delhi NCR, India | Remote