Relationship Manger

Role- Sr Senior Engineer 

Location -Hyderabad 

Shift -Night Shift starts from 8:30 PM IST 

About The Role

As a Senior Engineer on the team, you will own systems end to end across a high-volume, event-driven surface. You'll build the APIs and services behind key initiatives including:

- The driver comms platform — the rules engine, cohorting, and scheduling that reach drivers across SMS, push, and email

 - The onboarding funnel and applicant tracking layer, architected to support Veho's move to an in-house system over time

 - Live selling workflows that turn live offer and market-clearing data into well-timed, well-targeted driver outreach

You'll partner closely with Product, Design, Operations, and Data Science to ship tooling that scales with Veho's growth.

Responsibilities Include:

- Design, build, test, and deploy features across the driver-facing apps (driver mobile app, onboarding and registration surfaces), our GraphQL APIs, and the event-driven services behind them

 - Own a problem end to end: write the design doc your team works from, build it, roll it out behind a feature flag, and stay on it after launch until it is stable

 - Own the driver comms platform — the rules engine, cohorting, and scheduling that decide when to reach a driver over SMS, push, or email, and the delivery services behind it

 - Build the onboarding funnel and applicant tracking layer: registration and set-password flows, consent and eligibility gating, and the integrations that track where every applicant sits in the funnel

 - Build live selling workflows that consume live offer data and market-clearing signals to notify the right driver cohorts only when routes are actually claimable

 - Contribute to architectural decisions and technical design for complex, distributed systems, and architect today's comms and onboarding infrastructure so it supports the eventual in-house replacement of our third-party ATS rather than becoming throwaway work

 - Break a project into milestones your product, design, ops, and data partners can plan against

 - Write correctness-first code in an event-driven system where delivery is at-least-once and no driver may be texted twice about the same route — and where a send must never fire when there is no offer to claim

 - Improve reliability and observability in the services you own, with alerts that fire on real problems and stay quiet otherwise, so an on-call engineer is paged for a broken send pipeline and not for noise

 - Propose the engineering work your team should be doing, including the reliability, data-quality, and compliance work nobody is asking for

 - Use AI-native development workflows and tooling (Claude Code, Cursor, Copilot, and similar) as part of how you ship

 - Mentor the engineers around you, keep the team's code review bar high, and write down what you learn

What You Bring:

- 5–7+ years of experience building, testing, and deploying applications in high-traffic production environments

 - Depth in AWS serverless, including Lambda, a managed GraphQL layer such as AppSync, DynamoDB, EventBridge, and SQS

 - Experience with event-driven systems and the idempotency work that comes with at-least-once delivery — especially in a comms context where duplicate or misfired messages reach real people

 - Strong full-stack experience with TypeScript, Node.js, GraphQL, and React

 - Experience with DynamoDB single-table design

 - Experience integrating with third-party platforms and their webhooks, and keeping the data they produce in sync and trustworthy across services

 - At least one project owned through production rollout, including what broke afterward and who fixed it

 - Experience operating a service in production long enough to own its failure modes

 - Judgment about what a design costs in engineering time, dollars, and vendor commitment

 - A self-starter mindset with the ability to move quickly and ship iteratively, including on migrations, compliance obligations, and the manual steps nobody has automated yet

 - Enthusiasm for working closely with product, design, operations, data science, and support partners

-Tech Stack: AWS, TypeScript, Node.js, React, React Native, GraphQL, DynamoDB, serverless event-driven architecture; 

multi-channel comms (SMS, push, email); Firebase Auth; Statsig for experimentation; Redshift/Databricks-backed data pipelines

Preferred:

 - Experience with applicant tracking / recruiting funnels or other funnel-driven onboarding systems, and the drop-off analysis that improves them

 - Experience with experimentation and analytics infrastructure (Statsig, Fivetran, Redshift, Databricks) to measure and tune what you ship

 - Consent modeling and compliance obligations (e.g., driver terms-and-conditions and messaging consent) that span services

• Provide first-level technical support to employees for hardware, software, and network-related issues.
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot system, application, and connectivity issues.
• Set up email accounts, user access, and system permissions.
• Monitor and maintain IT assets and inventory records.
• Assist in onboarding and offboarding employees by provisioning and deactivating IT resources.
• Ensure timely resolution of support tickets and user requests.
• Coordinate with vendors for hardware repairs and replacements.
• Maintain data backups and assist in implementing security measures.
• Document IT procedures, configurations, and troubleshooting steps.
• Support office networking, internet connectivity, and communication systems.
• Ensure compliance with company IT policies and security standards.

Responsibilities 

> Contribute to code and solutions based on your previous training and referencing help, manuals, or other resources on your own 

> Demonstrate excellent communication skills and effective collaboration in a team-oriented environment 

> Stay updated with new technologies and concepts 

> Exhibit excellent time management skills and ability to prioritize 

> Translate customer and business needs to technical solutions 

Required skills 

> Excellent coding and debugging skills in C# 

> Basic knowledge in http://ASP.NET">ASP.NET, Windows Service, and Web API 

> Familiarity with UI development using WPF 

> Understanding of Design patterns and object-oriented programing 

> Good understanding of relational databases and SQL queries 

> Familiarity with version control software like Git 

> Have development experience in Windows-based environment 

  Good to have skills 

> Modern C++, Templates, v11 new features etc

Designation - DevOps Engineer

Urgently required. (NP of maximum 15 days)

Location:- Mumbai

Experience:- 3-5 years.

Package Offered:- Rs.4,00,000/- to Rs.7,00,000/- pa.

DevOps Engineer Job Description:-

Responsibilities

• Deploy updates and fixes
• Provide Level 2 technical support
• Build tools to reduce occurrences of errors and improve customer & client experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Investigate and resolve technical issues
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance

Requirements

• Work experience as a DevOps Engineer or similar software engineering role
• Work experience on AWS
• Good knowledge of Ruby or Python
• Working knowledge of databases and SQL
• Problem-solving attitude
• Team spirit
• BSc in Computer Science, Engineering or relevant field

• Build and execute social media strategy through competitive research, platform determination, benchmarking, messaging and audience identification
• Generate, edit, publish and share daily content (original text, images, video or HTML) that builds meaningful connections and encourages community members to take action
• Set up and optimize company pages within each platform to increase the visibility of company’s social content
• Moderate all user-generated content in line with the moderation policy for each community
• Create editorial calendars and syndication schedules
• Continuously improve by capturing and analyzing the appropriate social data/metrics, insights and best practices, and then acting on the information
• Collaborate with other departments (customer relations, sales etc) to manage reputation, identify key players and coordinate actions

• Proven working experience in social media marketing or as a Digital Media Specialist
• Excellent consulting, writing, editing (photo/video/text), presentation and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Adequate knowledge of web design, web development, CRO and https://resources.workable.com/search-engine-marketing-specialist-job-description">SEO
• Knowledge of online marketing and good understanding of major marketing channels
• Positive attitude, detail and customer oriented  with good multitasking and organisational ability
• Fluency in English
• BS in Communications, Marketing, Business, New Media or Public Relations

Skills required:

• Excellent analytical and Communication Skills.
• Willingness to be a team player and show initiative where needed.
• Excellent Man Management, PR and Customer Relationship Management, Keen Business sense and Eye for details.
• Good Experience in B2B Sales
• Excellent Planning & Business Presentation Skills to interact Management, teams, and clients.

Job Description:

• Scan the market for business opportunities
• Develop strategies for marketing of Company’s services
• Collect and analyze market intelligence
• Work on Online database tools and business promotions
• Generate Leads and make cold calls
• Develop and document / prepare documents for marketing
• Develop contacts for business promotion
• Participate in promotional activities like trade fairs, seminars, etc
• Co-ordinate with Advertising companies for direct marketing
• Prepare RFIs ,RFPs and RFQs
• Meet KRA’s to obtain business growth numbers and revenue aligned as per the Corporate Strategic Policy deployment plan for the verticals assigned
• Maintain daily report on the work progress using the Corporate Internal system and procedures in In4 – Sales and Marketing Modules.

• Working experience on Python or Java Selenium, POM, TestNG, Maven, Web application automation, Eggplant scriptingJIRA, Maven, Eclipse.
• Expertise in automating the manual tasks with Batch - Shell scripting, API framework development, Automation framework migration
• Functional expertise on Eclipse - Java, TestNG,Maven, Web application automation, Senstalk
• Exposure to the applications launched on the Linux platforms.
• The role expects overall strong exp in Web Testing, DB test, and API Test areas.
• Strong knowledge of Scripting and Framework (Selenium Webdriver, Appium and API)

About Us

Rezo.ai is an AI-first and NLP-first sales & support automation platform with a mission to become the leading automation/AI platform in the world. Our team is working extremely hard to build a state-of-art automation platform. Currently, deployed with large enterprises to automates conversations across voice, email, chat, social, WhatsApp and enhancing customer experience.

QA Tester Introduction:

We are looking for a knowledgeable, detail-oriented person to help us test our code. As a QA Tester, you will work alongside our engineering team to ensure that our code is top-notch. By performing tests on our code and communicating the results with our engineering team, you can help us produce the most effective products that delight our clients. Your expertise will be crucial to help us identify and resolve bugs, glitches, and any other issues.

QA Tester Responsibilties:

In this role, you will report to the Head Software Developer and collaborate with the engineering team. Responsibilities may include:

·       Test new and existing features, debug code (units and integration) and report errors and failures

·       Work collaboratively with the developing team to correct errors and participate in testing for product releases

·       Gathering requirements

·       Test automation and test methodology (ex: TDD or BDD)

·       Other duties as required

·       Expertise in Test case design and test case execution.

QA Tester Qualifications:

·       2+ years of experience as a QA Tester or in a related field

·       Bachelor’s degree in Computer Science or Engineering or college diploma in QA Testing

·       Experience using web based and mobile testing frameworks (ex: Selenium WebDriver)

·       Experience using version control systems (ex: Git or Mercurial) would be considered an asset

·       ISTQB- Foundation Level would also be considered an asset

·       Ability to work autonomously and in a team

·       Keen attention to detail

·       Ability to solve complex problems

·       Determination and tenacity to commit to the end when solving issues

·       Defects triage and follow up on the defects fixes.

·       Defect retesting , Regression testing and Sanity testing.

·       Worked with the developers and the functional team

·       Understanding of Business Logic

QA Tester Core Skills:

·       Problem-solving

·       Attention to detail

·       Teamwork

·       Autonomous work

·       Continuous learning

Time management

·       Concise writing

·       Flexibility

·       Critical thinking skills

·       Understanding of User Experience