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Job Details for Service Manager

Job Title              : Service Engineer

Department      : BMS (Building Management System)

Location              : Mumbai/Pune/Banglore

Experience        : 3-5 Years in BMS Service Industry

Desired Qualification: Diploma, Degree in Engineering

Skills Required : _______________

Salary                   : As per Company Norms

Job Overview:

BMS Service Manager is responsible for overseeing the operation, maintenance, and optimization of building management systems, which control and monitor various aspects of building. The role is important for ensuring the smooth functioning of a building's systems and providing service and Operation support.

Responsibilities:

Ø Manage and supervise a team of service engineers and technicians who perform maintenance and service tasks on BMS equipment’s.

Ø Ensure the availability of spare parts and resources necessary to perform repairs and maintenance activity for complete cycle.

Ø Set objectives, monitor team performance, and ensure work is completed on time and to required standards.

Ø Oversee the delivery of preventative and corrective maintenance services for BMS systems.

Ø Ensure compliance with Service Level Agreements (SLAs) and contractual commitments with clients.

Ø Coordinate and schedule routine maintenance checks and emergency repairs for BMS-related systems.

Ø Serve as the primary point of contact for clients regarding BMS service-related inquiries and issues.

Ø Build and maintain strong relationships with clients by providing exceptional customer service and addressing concerns proactively.

Ø Conduct regular client meetings and reviews to ensure satisfaction with the service provided.

Ø Support clients in upgrading their BMS systems with new technologies or integrating Provide high-level technical support for service-related issues, troubleshooting complex problems that may arise within BMS systems.

Ø Ensure that all BMS systems and operations comply with safety regulations, building codes, and industry standards.

Ø Maintain accurate records of maintenance activities, service reports, and equipment performance.

Ø Generate regular reports for clients and management on system status, service outcomes, and energy usage.

Ø Track and report on budgetary performance, costs, and resource allocation, invoicing and AR collection from time to time.

Ø Assist with the development and management of the BMS service department's budget.

Ø Ensure that service operations are cost-effective and within the budget while maintaining high standards.

Ø Identify areas for continuous improvement in BMS services and processes.

Ø Stay up to date with the latest technological advancements in building management systems and incorporate them into service offerings.

Roles and Responsibilities

• Identifying and mapping the organization's external talent pool to essential jobs.
• Create job descriptions and interview questions that are specific to each position's requirements.
• Source and recruit candidates by using databases, social media, and hiring portals (Naukri, IIM Jobs, Linkedin etc.) and other creative sources
• Plan and execute candidate engagement activities, including owning the candidate experience from start to finish, pre-onboarding engagement, and post-joining engagement.
• Keep track of employee growth and the company's atmosphere and culture to ensure that it remains pleasant and productive.
• Research, mapping, company analysis, pitching, understanding the startup ecosystem, having intelligent discussions with talent and founders, preparing talent for interviews, and following up with talent are all things which need to be handled.
• Drive outcomes with zeal, think and act fast, and function long-term and in the best interests of the organisation.
• Ensure a wonderful candidate experience for everybody — you'll create teams and processes that prioritise a fantastic applicant experience.

What are we Looking for: 

• Ability to work with a wide range of clients, including senior level business leaders and seasoned professional candidates within the engineering organisation; proficient in using data to guide decisions and change 
• Excellent command of data and analytics and proven success in data-driven organisations; proficient in using data to guide decisions and change
• Recognize how to recruit and keep the best brains from all walks of life while harnessing the potential of a diverse workforce.
• Ability to mix the position of strategic talent adviser with a sense of urgency while also managing and achieving outcomes in a fast-paced, expanding environment
• Proven track record of developing talent pipelines and sourcing
• Continuously developing talent pipelines and identifying suitable individuals is a plus.
• A thorough grasp of and application of recruitment metrics to guide decision-making is highly recommended.
• Ability to talk intelligently about the firm and respond to any technical inquiries posed by a prospective recruit

Star  Points if you have

• Startup Experience
• Effective client contact abilities at all levels
• Interpersonal skills and the capacity to interact effectively in a professional setting
• Consistent with our beliefs and values
• Initiative/leadership experience in projects or events

Job Description:

As a Frontend Developer, your responsibilities will include:

• Developing new user-facing features using React.js and integrating with backend services.
• Building reusable components and front-end libraries for future use.
• Translating designs and wireframes into high-quality code.
• Optimizing components for maximum performance across a broad spectrum of web-capable devices and browsers.

Key Performance Indicators:

• Efficiency and quality of the code developed.
• Adherence to project timelines and delivery milestones.
• Positive stakeholder feedback on usability and design.
• Continuous improvement and adoption of best practices in frontend development.

Prior Experience Required:

• Minimum 3+ years of experience in frontend web development.
• Proficient in JavaScript, including DOM manipulation and the JavaScript object model.
• Extensive experience with React.js and its core principles.
• Strong proficiency in HTML5, CSS3, and modern frontend development tools.
• Experience with popular React.js workflows (such as Redux).
• Familiarity with newer specifications of EcmaScript.
• Experience with data structure libraries (e.g., Immutable.js).
• Good understanding of RESTful APIs and modern authorization mechanisms (e.g., JSON Web Token).
• Good to have: Experience with TypeScript and Next.js.

Employer:

RaptorX.ai

Location:

Hyderabad

Department:

IT Development

Collaboration:

The role involves working closely with backend developers, UI/UX designers, and project managers to deliver seamless, high-quality web applications.

Salary:

Competitive, based on experience and market standards.

Education:

• Bachelor's degree in Computer Science, Information Technology, or a related field.

Language Skills:

• Strong command of Business English, both verbal and written, is required.

Other Skills:

• Excellent problem-solving skills.
• Looking for perfection in development
• Taking Ownership and Accountability in a fast-paced environment.
• Proficiency in code versioning tools, such as Git.
• Knowledge of modern frontend build pipelines and tools.
• Experience with responsive and adaptive design.

Additional Requirements:

• Portfolio of previous projects that demonstrates expertise in frontend development.
• Familiarity with agile methodologies.
• Strong teamwork skills, with the ability to collaborate effectively with colleagues and clients across diverse teams.

• Advise and discuss with the team on the architecture and requirements.
• Bring your experience for mobile User Experience.
• Set up actions to ensure high level of quality and satisfaction
• Build and maintain efficient and reliable code.
• Support continuous improvement by investigating alternatives and technologies.

• Bachelor’s Degree in Informatics Engineering or similar
• Minimum of 4+ years work experience in similar roles
• Strong knowledge in Front-end frameworks (React Native)
• Strong knowledge in the mobile language (swift, objective-c, java, kotlin)
• Experience in unit testing and TDD.
• Advance knowledge in using testing frameworks ( Karma, Jest, Appium, Cypress ).
• Experience with Agile Methodologies (Scrum, Kanban)
• Experience in CI/CD
• Having a coaching profile, good communication skills is crucial to ensure good exchange and sharing of information within and outside of the train
• Being able to provide based on the audience synthetic or detailed information is mandatory
• Being curious to continuously learn and being a leader in your domain of expertise
• Immediate or very low availability
• Fluent in English - written and spoken (mandatory)

Job Description:-

• IT/Web/SEO/Software service sales experience in International Market, Ability to generate lead by own, send proposals, well versed communication with International Clients. Capable to gather inquiry through LinkedIn.
• Achieve their target at any cost.
• Required Candidate profile Must have Knowledge in Web development and Digital Marketing services and software sales. Generating business from new accounts and existing accounts.
• Excellent communication skills.
• Confident, presentable & smart candidates.

Responsibilities

• Build and mentor the platform team at Checko.
• Own the design, development, testing, deployment, and craftsmanship of the team’s infrastructure and systems capable of handling massive amounts of requests with high reliability and scalability
• Leverage the deep and broad technical expertise to mentor engineers and provide leadership on resolving complex technology issues
• Entrepreneurial and out-of-box thinking essential for a technology startup
• Guide the team for unit-test code for robustness, including edge cases, usability, and general reliability

Requirements

• Must have design, development, testing, deployment of systems capable of handling massive amounts of requests with high reliability and scalability
• Must have strong command in writing production-level code in Java or Python including skills in debugging, performance analysis/optimization and memory usage optimization
• Must have worked with real-time web/mobile applications and event-driven architectures
• Must have experience working with relational and non-relational databases and understanding their data models and performance tradeoffs.
• Must have solid engineering principles and a clear understanding of data structures and algorithms
• Should have knowledge of service-oriented architecture, caching techniques, micro-services, and distributed systems
• Should have basic understanding of C++/reactJS/Angular/Node

Desired Skills and Experience

Algorithms, debugging, performance optimization on low-end processors, data structures, REST, service-oriented architecture.

• Translate concepts into user flows, wireframes, mockups and
  prototypes that lead to intuitive user experiences.
• Facilitate the client's product vision by researching, conceiving,
  sketching, prototyping and user-testing experiences for digital products.
• Design and deliver wireframes, user stories, user journeys, and
  mockups optimized for a wide range of devices and interfaces.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions related to
  core, and new, functions and features.
• Take a user-centered design approach and rapidly test and iterate
  your designs

• Bachelor of design / Master of design

• UX design experience.
• Expertise in standard UX software such as
  Sketch, Axure, InVision, UXPin and Zeplin.
• Basic HTML5, CSS3, and JavaScript skills are a
  plus.
• Ability to work with clients to understand
  detailed requirements and design complete user experiences that meet client
  needs and vision.
• Extensive experience in using UX design standard
  methodologies to design solutions, and a deep understanding of mobile-first and
  responsive design.
• A solid grasp of user-centered design (UCD),
  planning and conducting user research, user testing, A/B testing, rapid
  prototyping, heuristic analysis, usability and accessibility concerns.
• Ability to iterate designs and solutions
  efficiently and intelligently.
• Ability to clearly and effectively communicate
  design processes, ideas, and solutions to teams and clients.
• Ability to work effectively in a team setting
  including synthesizing abstract ideas into concrete design implications.
• Experience in UX/Product Design
• Teammate with great communication skills.
• You should be able to clearly articulate your
  design decisions and what problems they’re solving
• Strong understanding of UX fundamentals
• Exceptional design skills, production value and
  attention to detail
• Ability to create wireframes as well as visual
  design comps
• Understanding of common software development
  practices
• Excellent written and oral communication skills
  in English
• Skill in Adobe products (Photoshop and
  illustrator), and PowerPoint. Experience in Prototype applications is a plus.

In your role you will:

• Be an active member of the GSS Fi management team in Global Centre Pune driving strategic and people orientated change programs.
• Manage a team of professionals delivering/processing the full cycle of cash allocation, cash management, accounts receivable and master data management
• Oversee and steer the day to day operation and delegate responsibilities across your team such that key performance indicators are consistently delivered.
• Build, coach and develop your team.
• Ensure that stakeholder requests are handled with professionalism and positive service attitude while ensuring that delivery is according to defined SLA.
• Establish and maintain close and professional partnerships with internal stakeholders.
• Streamline internal processes to ensure the most efficient operational standards.
• Review and manage exception reports, KPIs, and other key indicators of performance/output.

• Multinational company experience in a shared service organisation (preferably in businesses like ours)
• Strong communication skills, both written and oral
• Several years experience in managing Credit collections teams to drive performance.  Must be organised and goal oriented.
• Solid knowledge in double entry book keeping (you don’t have to be a qualified accountant)
• Experience in creating and presenting cash flow forecasts to Regions and Group Treasury.
• Drive high quality Balance sheet reconciliations (Accounts receivable and Bank account)
• Experience in arranging payments (daily cash mobilisation) in the Regions that are being supported, which means multi-currencies.  This will also mean Legal Entity (LE) deposit maintenance and tracking.
• Credit Card payment processing and reconciliation
• Given we use Oracle, driving more automation to improve efficiency would be a good thing.