Client Engagement Executive

·        Looking after the day to day functions of management

·        Answering HR requests and questions

·        Update and keep employee record in check

·        Conducting recruitment and interview process

·        Responsible for analyzing training needs,

·        Maintain the HR team’s calendar (schedule meetings, interviews, HR events etc)

·        Building records of the employee

·        Tracking Employee Performance

·        Analyzing the Data got from Employee work performance.

·        Designing and implementing an overall recruiting strategy

·        Consulting with managers to discover specific job objectives

·        Contact new employees and prepare onboarding sessions

• Designing And Implementing Applications
• Developing And Testing Software
• Resolving Technical Issues
• Fixing Bugs

We’re looking for a highly skilled customer service representative to join our team, managing inbound and outbound phone calls, email requests, and face to face interaction with a friendly, helpful approach. The ideal candidate is a quick learner who can think on their feet and resolve any issues that come up with our customer-first business mentality. He or she is also experienced with sales, as the opportunity to promote company products and services may arise. The most successful representatives have the communication and interpersonal skills needed to provide support, answer questions, and resolve issues in an efficient manner. Serving as the voice and face of our company, he or she will be integral to reinforcing our reputation for exceptional customer service.

Objectives of this Role

• Manage a large volume of inbound and outbound calls, emails, and chats with knowledge and efficiency
• Identify and address customer needs with a goal of complete satisfaction
• Provide expert answers to questions about products, pricing, and availability, while presenting the value of our portfolio of products to customers
• Meet customer service department sales targets, generating sales leads when opportunities arise

Skills and Qualifications

• Successful experience in a corporate environment
• Strong communication skills, including active listening and clear articulation
• Ability to solve problems and alleviate conflicts or escalate tactifully
• Ability to multitask, manage time, and prioritize
• Able to work individually and as a team

• Write “clean”, well-designed code
• Produce detailed specifications
• Troubleshoot, test and maintain the core product software and databases to ensure strong optimization and functionality
• Contribute in all phases of the development lifecycle
• Follow industry best practices
• Develop and deploy new features to facilitate related procedures and tools if necessary

• Proven software development experience in PHP
• Understanding of open source projects like Joomla, Drupal, Wikis, osCommerce, etc
• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc
• Good knowledge of relational databases, version control tools and of developing web services

Knowledge on Blockchain development is added advantage.
Previous Experience in .Net or PHP is a Plus

Experience : 1.5 to 4 years

Location : Mumbai / work from home for other Locations

Immediate joiner
*Candidate has knowledge of typescript will be most preferrable.*

• Strong hands on in Core Java, OOPS, Exception handling, Multi-Threading, Generics and design patterns.
• Proficient in designing and developing web applications using Java/JEE
• Working experience in Spring Boot, Spring Integration and REST Web services
• Exposure to UI technologies/frameworks like JavaScript, React JS , Flux and knowledge of CSS, HTML etc
• Build tools like Maven.
• Should possess good communication skills and a go getter attitude.
• Good in debugging code through eclipse and browsers
• Should be capable to work independently. Desirable
• Experience in any Continuous Integration/Delivery tools like GIT, Docker, Jenkins, Ansible
• Working knowledge of database like Oracle and application server like Tomcat, WebLogic.
• Knowledge of Linux
• Exposure to any test automation technologies such as Selenium, Fitnesse, Mockito, Junit, any other testing frameworks
• Candidate must to have exposure to working in a fast-paced environment using Agile methodologies
• A person with technical thrust who keeps him up to date with latest technology trends, practices, patterns etc. Knowledge of Open Source tools and technologies