Business Development Manager

Responsibilities

• The ERP Implementation Professional will work closely with ERP team members as well as end

users to provide functional support and training of business processes enabled by Manufacturing ERP in the respective modules.

• ERP Implementation, for the modules like Finance, Production, Stores, Sales, Inventory Control.

• Provide ERP support by resolving customer queries via phone, email, remotely or at client-side

location.

• Responsible to communicate with Customer ERP core team, implementation team, Technical

consultant and his Manager.

• To Maintain Flowcharts, SOP's and prepare user manuals and provide end user training

• To configure, deploy and manage the ERP system and the backend database system

• Extensively travel to client end for software implementation and training purpose.

🔧 Position: Java Support Engineer

📍 Location: Remote (PAN India)

🕐 Shift: Night Shift (9 PM-6 AM)

🧠 Experience Required: 6+ Years

🚀 Joiners: Immediate Joiners Preferred

About the Role:

We are seeking a highly skilled Java Support Engineer to join our growing team at Deqode. This role is ideal for professionals with deep knowledge of Java, Spring Boot, and Splunk, and who have hands-on experience supporting and maintaining large-scale applications in a production environment.

Key Responsibilities:

• Provide L2/L3 support for Java-based applications in a production environment.
• Actively monitor application health using Splunk, identify issues, and drive timely resolutions.
• Debug, analyze logs, and troubleshoot incidents to determine root causes.
• Coordinate with development and QA teams for bug resolution and performance tuning.
• Write and maintain documentation for support processes and RCA reports.
• Participate in on-call rotation and ensure high availability of services during night hours.
• Proactively identify recurring issues and recommend long-term solutions.
• Maintain SLA adherence and manage incident ticket lifecycles effectively.

Mandatory Skills & Experience:

• Java (Advanced Level) – Strong programming and debugging capabilities.
• Spring Boot – In-depth knowledge of microservices architecture and REST APIs.
• Splunk – Hands-on experience with log analysis, dashboard creation, and alert setup.
• Experience in production support, incident management, and post-deployment troubleshooting.
• Familiarity with ticketing tools like JIRA, ServiceNow, or similar.
• Comfortable working in night shift and across multiple teams.

• Selling the company's medications to doctors, pharmacists, and healthcare professionals. 
• Meeting with healthcare professionals to promote company medications. 
• Achieving sales targets set by the company. 
• Developing an in-depth understanding of company medications. 
• Building and maintaining business relationships for repeat purchases. 
• Lead generation and following up on leads. 
• Researching competitor medications and market performances. 
• Staying updated on medical field developments for effective business strategies. 
• Any other responsibilities as assigned by the company. 

Requirements:

•  Age: Not above 30 years. 
• Bachelor's degree in pharmacy or any other field. 
• Proven medical sales experience. 
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint. 
• Strong negotiation skills. 
• Excellent organizational and communication skills. 
• Exceptional customer service skills. 
• Persuasive and resilient.

Key Areas of Responsibility

• Participate in project discovery/analysis, design, and deployment planning.
• Document business requirements and functional specifications using Microsoft’s Surestep methodology (GAP Fit analysis and Functional Requirements Documentation).
• Analyze client business processes and recommend ways to improve or re-engineer for optimum performance.
• Implement and deploy Dynamics 365 Business Central software (design, configure, train, support).
• Understand user and system requirements and identify specific enhancement customizations if necessary.
• Provide data migration and conversion services.
• Deliver application training in online and in a one-on-one environment.
• Provide basic technical support for project life cycle as well as complex support issues.
• Manage client expectations, the project team (internal and external) all while providing superior customer service.
• Work with application developers during design, development, and testing phases.
• Draft end user documentation.
• Assist in presales demos and related activities

Required Candidate Profile:

• Should have worked in multiple versions of Dynamics NAV and D365 Business Central for international clients.
• Should have completed at least 6-7 full life cycle implementation (Full Life Cycle = General Ledger, Accounts Receivable, Accounts Payable, Fixed Assets, Budget, Cash flow, SCM, Inventory, Decret Manufacturing).
• Background or strong career interest in finance or business analysis.
• Possess a strong, professional work ethic.
• Excels at team collaboration.
• Demonstrated problem-solving and decision-making skills.
• Strives to provide exceptional customer service and high client satisfaction.
• Strong verbal, written and organizational skills.
• Must be fluent in English – both verbal and written

Type, Location

Full Time @ Anywhere in India

Desired Experience

2+ years

Job Description

What You’ll Do

● Deploy, automate and maintain web-scale infrastructure with leading public cloud vendors such as Amazon Web Services, Digital Ocean & Google Cloud Platform.

● Take charge of DevOps activities for CI/CD with the latest tech stacks.

● Acquire industry-recognized, professional cloud certifications (AWS/Google) in the capacity of developer or architect Devise multi-region technical solutions.

● Implementing the DevOps philosophy and strategy across different domains in organisation.

● Build automation at various levels, including code deployment to streamline release process

● Will be responsible for architecture of cloud services

● 24*7 monitoring of the infrastructure

● Use programming/scripting in your day-to-day work

● Have shell experience - for example Powershell on Windows, or BASH on *nix

● Use a Version Control System, preferably git

● Hands on at least one CLI/SDK/API of at least one public cloud ( GCP, AWS, DO)

● Scalability, HA and troubleshooting of web-scale applications.

● Infrastructure-As-Code tools like Terraform, CloudFormation

● CI/CD systems such as Jenkins, CircleCI

● Container technologies such as Docker, Kubernetes, OpenShift

● Monitoring and alerting systems: e.g. NewRelic, AWS CloudWatch, Google StackDriver, Graphite, Nagios/ICINGA

What you bring to the table

● Hands on experience in Cloud compute services, Cloud Function, Networking, Load balancing, Autoscaling.

● Hands on with GCP/AWS Compute & Networking services i.e. Compute Engine, App Engine, Kubernetes Engine, Cloud Function, Networking (VPC, Firewall, Load Balancer), Cloud SQL, Datastore.

● DBs: Postgresql, MySQL, Elastic Search, Redis, kafka, MongoDB or other NoSQL systems

● Configuration management tools such as Ansible/Chef/Puppet

Bonus if you have…

● Basic understanding of Networking(routing, switching, dns) and Storage

● Basic understanding of Protocol such as UDP/TCP

● Basic understanding of Cloud computing

● Basic understanding of Cloud computing models like SaaS, PaaS

● Basic understanding of git or any other source code repo

● Basic understanding of Databases(sql/no sql)

● Great problem solving skills

● Good in communication

● Adaptive to learning