
About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Position: Customer Service Executive
As the Customer Service Executive, you will be responsible for managing and maintaining customer satisfaction. An outstanding customer service executive should possess a proven record of successful customer service and management skills. Along with the team, you will ensure that the customer experience delivers the brand values.
Duties & Responsibilities:
- Educating customers by presenting and explaining retail products, answering queries, and helping customers make selections by building customer confidence and offering suggestions/opinions
- Replenishing retail shelves as per store requirement
- Managing store visual merchandising and managing customer billing and gift-wrapping
- Maintaining the Daily/Weekly/Monthly inventory records and supporting the Store Manager in stock reconciliations
- Maintaining a safe and healthy work environment
- Following the cleaning and hygiene guidelines set by the store
Candidate Qualifications & Skill Requirements:
- Candidate should ideally have 2- 3 years of experience in a similar profile
- Graduate in any stream. Hotel Management qualification/ course will be an added advantage.
- Experience in a retail setting will be an added advantage as well as an experience in luxury retail or hospitality
- Good written and verbal communication skills
- Ability to work well under pressure
- Flexible and works well with a team
- Ability to multitask
Reporting Manager: Store Manager

About Burgundy Hospitality pvt ltd
About
Similar jobs
Job Title: QA Salesforce Automation Engineer
Experience: 6+ Years
Location: Hybrid – Bangalore
We are seeking a highly skilled QA Salesforce Automation Engineer with 6+ years of experience to join our dynamic team in Bangalore. The ideal candidate will have a strong background in Salesforce testing, with hands-on experience in automation tools such as Selenium, Provar, or TestNG. You will be responsible for creating and maintaining automated test scripts, executing test cases, identifying bugs, and ensuring the quality and reliability of Salesforce applications. A solid understanding of Salesforce modules (Sales Cloud, Service Cloud, etc.) and APIs is essential. Experience with CI/CD tools like Jenkins and version control systems like Git is preferred. You will work closely with developers, business analysts, and stakeholders to define test strategies and improve the overall QA process. This is a hybrid role, offering flexibility and a collaborative environment focused on delivering high-quality enterprise solutions.
Immediate joiners or those with up to 15 days' notice preferred.

We are looking for a Sr. PHP Laravel Developer/ TL for building high-performing, scalable,
enterprise-grade applications. You will be responsible for web application development
while providing expertise in the full software development lifecycle, from concept to
design to testing. A commitment to collaborative problem solving, sophisticated design, and product quality are essential.
Roles & Responsibilities:
- Build a high-quality web application from scratch.
- Responsive and adaptive web page implementation.
- Identify and communicate best practices for front-end engineering.
- Design, build and maintain efficient, reusable, and reliable code to ensure the applications' best possible performance, quality, and responsiveness.
- Implement automated testing platforms and unit tests.
- Prepare and maintain all applications utilizing standard development tools.
- Keep abreast of new trends and best practices in web development.
- Must possess excellent attention to detail and be able to familiarize and quickly.
- Learn new Software/frameworks/ languages/ technology with ease.
- Must be able to apply innovative thinking at work.
Desired Skills:
- Good working knowledge of PHP-based MVC framework Laravel.
- Good knowledge of PHP, HTML, CSS & Javascript and understanding of Database concepts & working knowledge of MySQL.
- A clear understanding of RESTful API development standards.
- Excellent problem-solving skills.
- Knowledge of AngularJS is an added advantage.
- Understanding managing Linux servers & AWS/GCP

Required Skills for this Role:
Strong experience with full-stack Javascript framework, Mongo DB,Express,
React.JS, Node JS.
Must have worked with creation of deeplinks for mobile apps
Must be well experienced in AWS, especially elastic bean in AWS
Must have worked with push notifications service
Must know socket programming
Self-motivated with the ability to work independently or jointly in a self-directed
way.
Demonstrated successful development of enterprise-grade web applications
Proven analytical and problem-solving capabilities
Comfortable leading product development
Strong work ethic and desire to build industry-leading products
Also Nice to Have Skills and Background:
Startup experience
Worked on product development

• Initiate/ participate in user research initiatives and insights to drive design decisions
• Translate user needs and business goals into innovative products that provide an engaging
user experience.
• Collaborate effectively with cross functional teams right from Design, Product Management,
Engineering, Operations to Marketing
• Practice design thinking, understand ‘jobs to be done’ framework, agile and lean UX
methodologies
• Help define the UX Strategy
• Create design deliverables like customer journey maps, user flows, information architecture,
wireframes, detailed designs with little direction
• Rapidly prototype new products to flesh out the ideas and get feedback from clients before
committing to development work
• Manage shifting priorities, deliver pixel perfect products, and consistently meet project
deadlines.
• Ensure the quality of the design throughout the development cycle.
Job Requirements:
Ideally a person should have had the below experiences / possess the below abilities to succeed
in this role:
• Proven problem solving skills with the ability to understand complex ideas
• A portfolio that demonstrates a user centred design process, interaction and visual design skills
with experience designing web apps/ cross platform products in the consumer as well as
enterprise space.
• Should be self-driven and proactively look at improving user workflows of existing products.
• Should have the ability to thrive in ambiguity.
• Have demonstrated ability to conduct user research, usability testing to uncover unarticulated
user needs, usability issues etc
across the technology platform(s)
• Should be a team player and be comfortable collaborating across teams.
• Should possess good communication skills to articulate the design process and design
decisions to stakeholders.
• Should be proficient in developing and documenting detailed user experience specifications.
• Knowledge of design tools like Figma, Adobe XD etc (Experience working with HTML/CSS is
a bonus)
Preferred Work Experience: 4-10 years , preferably with a combination of work experience in start-up
environments as well as large corporates
Education/Qualifications: B-Des /M-Des from institutes like NID, Srishti or IDC (IIT) preferred.
Nevertheless, your portfolio and thought process will play a more important role than formal design
education.

React.js Developer Responsibilities:
- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Developing and implementing highly responsive user interface components using react concepts.
- Writing application interface codes using JavaScript following react.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
-
eact.js Developer Requirements:
- Bachelor’s degree in computer science, information technology, or a similar field.
- Previous experience working as a react.js developer.
- In-depth knowledge of JavaScript, CSS, HTML, and front-end languages.
- Knowledge of REACT tools including React.js, Webpack, Enzyme, Redux, and Flux.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Excellent troubleshooting skills.
- Good project management skills.
Headquartered in Redwood city, CA, our client is a communication and assessment SaaS startup that enables the movement health professional (athletic trainer, physical therapist, recovery specialist) to seamlessly capture and assess patient care data through cutting edge technologies such as machine learning and AI. It improves outcomes for healthcare organisations by identifying early signs of clinical deterioration in chronically-ill patients thereby decreasing hospital admissions and reducing unnecessary spending.
This revolutionary startup has raised $3 Mn in a seed funding round led by top investors. It is all set to democratise the accessibility and affordability of movement health through its full stack digital health platform.
What you will do:
- Developing and refining prioritized product needs based on insights from market research, competitive analysis, customer engagement, business needs and collaboration with subject matter experts
- Owning the successful delivery of your roadmap and co-owning the success of the overall products
- Effectively identifying and managing cross-team dependencies
- Building effective relationships that matter with engineering, design, QA and a variety of cross-functional stakeholders
- Developing communications material, value propositions, and high-level strategic justification to help explain the why of your product both internally and externally
- Developing relationships with customers and prospects, gathering and understanding customer feedback on existing products and products in development
- Communicating the vision of the product, value proposition and releasing goals to the cross-functional team as part of the release planning process
Desired Candidate Profile
What you need to have:- Bachelor’s degree
- 2 Years of product management experience, including cloud/SaaS product
- Preferably 5 Years of product management experience, including cloud/SaaS product
- Healthcare Experience
- Understanding of the industry, market, and product/service trends affecting the organization’s competitiveness
- Expertise on features and product
- Excellent communication and collaboration skills
- Customer centric mindset
- Ability to lead agile teams effectively
- Ability to use common tools to create mockups, stories, and roadmaps
- Ability to find way to measure and track customer satisfaction effectively throughout the product development
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Handling customer tickets & providing support via email
- Handling Facebook comments and chat process
- Responsible for receiving, investigating and responding to all customer inquiries regarding the products and services.
- Will troubleshooting problems and coordinating with various internal departments to resolve problems.
- Interacting with customers by phone, e-mail or online chat concerning various care issues.
- Providing hands-on support of customer care initiatives such as automated provisioning, online billing, order tracking and detailed account management.
- Soliciting cross-selling and up-selling opportunities within the customer care experience.
- Candidate should be ready to work during night shift (US working time)
- Experience Required - 2 years , BPO, Customer Support, Call Centre
- Excellent fluency in spoken English
- Capable of speaking in American accent (preferred)
- Strong command over written English
- Graduate
- English Hons. (Preferred)

As the only truly unified cloud communications platform that integrates both UCaaS and CCaaS (contact center), Dialpad is on a mission to prove that employees don’t need to be in the office, stuck at a desk, or wearing pants to be 110% effective at their job. Our patented Voice Intelligence technology is embedded in every call to transcribe conversations, capture action items, provide coaching, analyze sentiment, and more—in real time.
Who we are
At Dialpad, work isn’t a place you go, it's a thing you do. And we don’t just build products for everywhere workers—we are everywhere workers. With offices in the Bay Area, Austin, Raleigh, Vancouver, Waterloo, Tokyo, London, Sydney, and Bangalore, along with remote workers around the world, we are dedicated to building a diverse workforce, where each individual is welcomed and valued for their personhood and contribution.
With a $1.2 billion valuation and over $250 million in funding from Google Ventures, Andreessen Horowitz, OMERS Growth Equity, ICONIQ Capital, Felicis Ventures, Work-Bench, Scale Ventures, and other top VCs, Dialpad attracts top talent from leading tech companies, and every member of our team plays an essential role in creating dynamic products that enable workers to collaborate and be productive from anywhere.
The team
The Telephony platform team maintains a complex set of APIs and microservices that provide the backbone for real-time communication in our products. Our systems are evolving and we need quality experts to inject confidence and stability into that evolution.
We are looking for a highly skilled developer who is adept at building scalable test frameworks. A passionate quality leader with excellent written and verbal communication skills, capable of guiding a team to the automation paradise. If this is your type of paradise then you could be engineering automation systems that the development team will rely on daily.
Who you are
- Experienced in developing flexible test frameworks and tools that substantially increase developer confidence.
- You work with cloud technologies, including the testing of REST services.
- You implement automatic reporting that will contribute to rapid resolution of failures.
- Capable of bringing together system testing with independently working components.
- Develop and execute comprehensive test strategies.
- You like mentoring other engineers about engineering, automation and testing best practices.
- You independently analyze and troubleshoot advanced Python code and microservices.
- You communicate and work cross-functionally and across management levels.
- You advocate for doing the right thing even if it’s difficult.
What you will achieve
In your first 3 months: Fluency
- You will develop a deep understanding of the technology stack, network traffic concepts and terminology.
- You will have developed a strong understanding and strategy for the independent nature of our testing needs.
- You will apply that strategy to design and start building an initial framework with reporting.
- You will commit multiple high-value automated tests and start the process of addressing CI failures.
In your first 6 months: Mastery
- You will contribute to design discussions and participate in code reviews.
- You will continuously learn and expand the automation testing framework.
- You will contribute to improving functional API documentation.
- You will take ownership of test failures to ensure our CI system stays reliable.
- You will mentor and coordinate work with other SDETs
- You will start to explore performance and other testing areas of testing needs.
Bonus if you have:
- Knowledge of IP traffic concepts and terminology
- Experience with VoIP, Telecommunication Systems, and Communication technologies
- Familiarity with Google Cloud Platform (GCP), Docker or Kubernetes
- Build automation that developers can use locally.
- Hands-on expertise on various VoIP & TDM based testing tools like SIPp, Navtel, Spectra2
- Experience in load testing complex real-time communication platforms
Benefits
Culture
We’ve been named a Top Workplace seven times because we truly live and breathe our culture. In alignment with one of our core values, “Skill & Will,” we strive to bring on only the most passionate and talented people to our team. Collectively, Dialers work together to solve problems that help the everyday worker. We foster a collaborative environment where people are elevated, wins are celebrated, and development is encouraged.
Compensation and Equity
Teamwork makes the dream work. Recognizing that our talented and committed team members drive our success, Dialpad offers competitive salaries in addition to stock options because each Dialer participates in our success.
Healthcare and Wellness
Stay healthy and happy! All employees will be covered with medical insurance along with up to five dependent members of the family. We even offer a monthly stipend to help cover your gym membership costs and offer a variety of wellness events to attend. Who wants to join a fitness class, a zen session, or a cooking class? That and more are available to all Dialpad employees!
Equity, Balance, and Belonging
At Dialpad, we value the humanity that makes each of us unique. We strive to ensure everyone is supported equitably, and Dialers are free to bring their full selves to work each day, and celebrate others doing the same. We champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.
Flexible Work Accommodations
These days, it’s business as unusual. That’s why we offer a monthly stipend to help cover your cell phone and home internet. We also cover costs for home office equipment and encourage employees to take advantage of our generous time off and vacation policy.
Education
We believe in your future as much as you do! That's why we offer a yearly stipend for continued learning and education expenses.
Meals & Transportation
Use a prepaid card to pay for the commute to the office and enjoy meals, snacks, and drinks on us.
Dialpad is an equal opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.



