Customer Sales Executive

Proven experience in SEO, LLM and ASO.

● Strong knowledge of Google Analytics, Search Console, Ahrefs, SEMrush, Moz, and other SEO tools.

● Solid understanding of content marketing strategies for both SEO and ASO.

● Looking candidates from Media and E-Commerce Industry

● Hands-on experience with app store algorithms, keyword optimization, and mobile user behavior.

● Familiarity with HTML, CSS, JavaScript , and overall website optimization techniques.

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Here is the Job Description. Kindly go through that and let me know your thoughts.

Experience –

 3+ years in relevant technologies
 
Job Description :
 
- Ability to solve complex problems using innovative solutions and actively coding and developing Java/J2EE based web applications.
- Should be excellent in debugging code & fixes bugs in optimized manner and minimal time.
- Writing of fully optimized code for optimum performance and efficiency of application.
- Adhere to the coding standards and guidelines.
- Should be very strong in Object-Oriented programming and design patterns.
- Provide Support over email and phone whenever required.
- Excellent Communication Skills - both written and spoken English is a must
 
 
Skills :
 
- Strong knowledge of Core Java Development, Servlets, Spring
- Expertise in accomplishing projects using Multithreading, OOPS, Concurrent API, Algorithms, design patterns, Collections
- Excellent debugging skills
- Experience with svn tools like bitbucket, GitHub
- Working knowledge of Unix commands
- Must be acquainted with deployment process along-with good exposure of servers like tomcat, webserver
 
 
Optional Skills :
 
- Knowledge of Nested Virtualization

- Experience working with Selenium, Artificial Intelligence & Computer Vision

What your day job looks like at GroupM:

• Develop strong relationships with counterparts in GroupM regional teams (Europe, U.S., Asia)
• Support the training and growth of your team
• Enforce retail/ecomm. best practices with a focus on platform expertise, consistency, and quality of work delivery
• Be accountable for consistent work delivery to GroupM regional teams by ensuring a high quality of output
• Serve as point of escalation for your team and take ownership of resolving any issue
• Provide career development and coaching for your team
• Line manage 2-5 direct reports
• Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done
• Present strong and effective communication across all levels

What you’ll bring:

• You are proficient in English
• You have 5+ year experience of planning and managing retail Search campaigns
• You have a high-level knowledge of retail Search platforms and third-party tools (Google Merchant Centre (Shopping Campaigns), Helium10, AMS, Kroger, Walmart, Pacvue, Instacart)
• You have expertise of handling online portal sellers on multi-channel, multi-platform model
• You have a strong hold on feed creation, feed management, Listing of products on all platforms, maintaining hygiene across all portals
• You possess strong analytical skills and a natural affinity for numbers to optimize for results
• You can examine raw data, draw conclusions and develop actionable recommendations as needed
• You have experience maintaining quality standards at scale
• You have experience providing service to local teams from a centralized location
• You have a passion for everything digital, with an active interest and understanding of online advertising industry trends
• You have excellent communication skills, both verbal and written
• You are proficient in Microsoft Excel and Google Sheets

Company Description:

OptimHire is revolutionizing global collaboration by enabling 24/7 teamwork across time zones and countries. Our mission is to empower professionals, recruiters, and companies to work anytime, anywhere, through a robust global ecosystem seamlessly connecting talent with opportunities.

Role Description:

We seek a Sales Development Representative (Fresher) to join our remote team at OptimHire. In this role, you will focus on scheduling demos with potential clients, which will then be conducted by our Account Executives. You will be the first point of contact, playing a key role in promoting our solutions and driving interest in our services.

Key Responsibilities:

• Conduct 300–350 outbound calls per day to prospective clients.
• Book 4–5 demos per day for our Account Executives.
• Utilize email and LinkedIn to generate leads, nurture prospects, and schedule appointments.
• Maintain detailed records of client interactions and follow-ups in the CRM system.
• Collaborate with the sales and marketing teams to optimize lead generation strategies.

Working Hours:

8:00 PM – 5:00 AM IST (Night Shift).

Fully remote position with the requirement to be available during these hours.

Qualifications:

• Bachelor’s degree in Business Administration or a related field (preferred).
• Inside Sales & Business Development skills (basic understanding or coursework is helpful).
• Lead Generation & Sales skills (experience in customer service or sales is a plus).
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a remote team environment.
• Positive attitude and willingness to learn.
• Comfortable with night shifts (8:00 PM – 5:00 AM IST).
• Proficient with email and LinkedIn (training will be provided).
• Willingness to make 300–350 calls per day and achieve 4–5 demos booked daily.

Next Steps:

To qualify for the next stage in our hiring process, please complete the assessment below. Completion of this assessment is mandatory for your application to be considered.

Assessment Link:

https://docs.google.com/forms/d/1Sp2SdRtBEjLXB_E2bfIrSKHjZkTDHDeOsU-PddrTygY/edit

We look forward to reviewing your application. Good luck and thank you for your interest in joining the OptimHire team!

• Manage SQL Server databases 
• Configure and maintain database servers and processes
• Monitor system's health and performance
• Ensure high levels of performance, availability, sustainability and security
• Analyze, solve, and correct issues in real time
• Provide suggestions for solutions
• Refine and automate regular processes, track issues, and document changes
• Assist developers with query tuning and schema refinement
• Provide 24x7 support for critical production systems

Hood is a new-age anonymous social network.

Hood has recently raised $3.2Mn seed funding and is backed by top VCs, 16+ unicorn founders including Vijay Shekhar Sharma - PayTM CEO, Ritesh Agarwal- OYO CEO, Kunal Shah - Cred CEO and outstanding management team.

In this role, we are looking for:

• A problem-solving mindset with the ability to understand business challenges and how to apply your analytics expertise to solve them.
• The unique person who can present complex mathematical solutions in a simple manner that most will understand, using data visualization techniques to tell a story with data.
• An individual excited by innovation and new technology and eager to finds ways to employ these innovations in practice.
• A team mentality, empowered by the ability to work with a diverse set of individuals.
• A passion for data, with a particular emphasis on data visualization.

• A Bachelor’s degree in Data Science, Math, Statistics, Computer Science or related field with an emphasis on data analytics.
• 5+ Years professional experience, preferably in a data analyst / data scientist role or similar, with proven results in a data analyst role.
• 3+ Years professional experience in a leadership role guiding high-performing, data-focused teams with a track record of building and developing talent.
• Proficiency in your statistics / analytics / visualization tool of choice, but preferably in the Microsoft Azure Suite, including PowerBI and/or AzureML.

Pepkidz Learning was established with a vision to transform children into leaders. All parents desire happiness and success for their children. Our innovative curriculum is research-based and is designed to provide the children with the needed training to develop their emotional intelligence and required personality traits. We provide holistic primary education in India through an innovative curriculum, activity-based learning, and cutting-edge technology.

The Pepkidz team is growing and is now looking for a Graphic Designer | Illustrator. The role requires ideating and creating various content (Social media ads, comic & story books, character design, illustrations for curriculum, static and animated content) for digital and social platforms, web design, and UI projects. The role also requires you to have a good understanding of the current design trends to compose clear, persuasive, original themes and designs.You will have the ability to cohesively work and brainstorm with the team - to develop the best possible ideas, campaigns, content, designs, or other ongoing work. Needs to be a stellar team worker – with the right attitude. You will be working on multiple projects at once, sometimes under pressure and often to tight deadlines. And most importantly, you should love the industry and your work

Roles and responsibilities

• Study design briefs and determine requirements.
• Schedule your projects as per the deadline.
• You would ensure the understanding of internal processes and successfully run with them
• Ability to cohesively work with the curriculum and marketing team - to develop ideas, campaigns, websites, apps, or other ongoing work.
• You would manage the quality of Social Content in partnership with the copywriter and design lead.
• Conceptualise visuals based on requirements and prepare rough drafts to present ideas.
• Create illustrations and character designs using the software.
• Managing quality of ideas and design and proof check, amend, revise or redevelop/repurpose adverts or campaigns in response to feedback from the design lead.
• You will be working on several campaigns at once, sometimes under pressure and often to tight deadlines.
• Keeping up to date with popular culture and trends; monitoring the effectiveness of advertising campaigns.
• A good team worker – with the right attitude – willing to work cohesively to co-create and brainstorm to provide solutions to their best ability.

Required skills, knowledge and experience

• You should have 1-4 years of experience in an advertising agency/design studio with experience working in digital and social media. 
• Illustration skill is a must and hands-on knowledge of motion graphics is a plus point.
• Awards for past campaigns will be an added advantage.
• Experience working on integrated campaigns – with a great portfolio of work that boasts of client satisfaction, meeting creative quality standards, or meeting the requirements of the campaign.
• Excellent understanding of the most modern styles of art and design, with impeccable aesthetic sense.
• Software knowledge – Adobe Photoshop, Illustrator, After Effects.
• Please share your portfolios as well.