Customer Sales Executive

Role Description

This is a full-time on-site role located in Bengaluru for a Warehouse & Dispatch Executive specializing in D2C Operations. Responsibilities include overseeing daily warehouse operations, managing dispatch and logistics, coordinating with internal and external stakeholders, ensuring accurate and timely deliveries, and maintaining compliance with operational standards. The role also requires efficient handling of customer queries related to deliveries, ensuring prompt resolution to maintain a high level of customer satisfaction.

Qualifications

• Proficiency in Dispatching and understanding logistics processes
• Strong Customer Service and Customer Satisfaction skills
• Excellent Communication and Phone Etiquette skills
• Organizational and time-management skills for managing operations efficiently
• Ability to work collaboratively with teams and external partners
• Prior experience in warehousing or dispatch operations is preferred but not mandatory
• Basic understanding of inventory management systems is a plus

Key Responsibilities

• Maintain accurate inventory records and stock levels
• Pick, pack, and dispatch daily orders
• Process and schedule orders via Shopify and Shiprocket
• Coordinate with courier partners for pickups and deliveries
• Track shipments and resolve delivery issues
• Manage returns and ensure proper inventory reconciliation
• Maintain warehouse organization and hygiene

Requirements

• 1–2 years experience in D2C / e-commerce operations
• Hands-on experience with Shopify and Shiprocket
• Basic understanding of inventory management
• Detail-oriented and reliable
• Comfortable with daily in-office work

job Description:

We are looking for an experienced Salesforce & Workday QA Engineer with 6+ years of hands-on QA experience in testing Salesforce and Workday applications. The ideal candidate should have strong expertise in functional and integration testing, test planning, defect management, and Agile methodologies.

Required Skills:

• 6+ years of QA experience in Salesforce and Workday applications.
• Strong understanding of Software Testing Life Cycle (STLC) and Software Development Life Cycle (SDLC).
• Experience in Functional Testing, Regression Testing, Integration Testing, System Testing, Smoke Testing, and User Acceptance Testing (UAT).
• Hands-on experience testing Sales Cloud, Service Cloud, Experience Cloud, and custom Salesforce applications.
• Experience testing Workday HCM, Recruiting, Payroll, Benefits, Time Tracking, Compensation, and Financial modules.
• Strong knowledge of Salesforce objects, workflows, validation rules, profiles, permission sets, reports, and dashboards.
• Experience validating Workday business processes, security roles, integrations, and reports.
• Expertise in preparing Test Plans, Test Cases, Test Scenarios, Test Data, and Defect Reports.
• Hands-on experience with defect tracking tools such as JIRA or Azure DevOps.
• Experience in API Testing using Postman or similar tools.
• Good understanding of SQL for backend data validation.
• Experience testing integrations between Salesforce, Workday, and third-party systems.
• Hands-on experience working in Agile/Scrum environments.

• Handle inbound and outbound sales calls
• Qualify leads and understand customer requirements
• Present Triochat’s features and benefits clearly
• Schedule and conduct product demos
• Follow up with prospects and close deals
• Maintain and update leads in CRM
• Collaborate with product and support teams to improve customer experience

Prior experience in SaaS sales or B2B sales (preferred)

Strong Data Scientist/Machine Learnings/ AI Engineer Profile

Mandatory (Experience 1) – Must have 2+ years of hands-on experience as a Data Scientist or Machine Learning Engineer building ML models

Mandatory (Experience 2) – Must have strong expertise in Python with the ability to implement classical ML algorithms including linear regression, logistic regression, decision trees, gradient boosting, etc.

Mandatory (Experience 3) – Must have hands-on experience in minimum 2+ usecaseds out of recommendation systems, image data, fraud/risk detection, price modelling, propensity models

Mandatory (Experience 4) – Must have strong exposure to NLP, including text generation or text classification (Text G), embeddings, similarity models, user profiling, and feature extraction from unstructured text

Mandatory (Experience 5) – Must have experience productionizing ML models through APIs/CI/CD/Docker and working on AWS or GCP environments

Mandatory (Company) – Must be from product companies, Avoid candidates from financial domains (e.g., JPMorgan, banks, fintech)

About the Role

We are hiring an experienced MERN Stack Developer who can independently build and scale full-stack applications from scratch. The ideal candidate must have strong skills in TypeScript, React.js, Node.js, Redux, and REST APIs, along with a solid understanding of microservices architecture, mobile API integrations, and responsive design.

Experience with LLMs, RAG architecture, Kafka, Redis, webhooks, and database systems like PostgreSQL, MySQL, and MongoDB is essential. You’ll be working on scalable systems, enterprise-grade platforms, and AI-integrated products.

Key Responsibilities

• Develop and maintain full-stack web applications using React.js (with TypeScript) and Node.js (Express/NestJS)
• Build and document robust RESTful APIs and mobile-ready endpoints
• Implement and consume webhooks for third-party integrations and internal event-based workflows
• Ensure responsive design principles across devices and screen sizes
• Integrate with mobile applications via secure and scalable APIs
• Work with databases including PostgreSQL, MySQL, and MongoDB
• Integrate Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) pipelines
• Build and deploy microservices architecture using Kafka, Redis, Docker, etc.
• Manage application state using Redux or Redux Toolkit
• Write test cases using Mocha, Chai, Jest, or similar frameworks
• Participate in system design, architecture discussions, and scalability planning
• Follow Agile practices, perform code reviews, and contribute to CI/CD pipelines
• Collaborate with cross-functional teams including UI/UX, DevOps, QA, and Product Management

Required Skills & Experience

• Minimum 4 years of hands-on experience with the MERN stack
• Strong proficiency in TypeScript, React.js, Node.js, and Redux
• Proven experience in building and consuming REST APIs and webhooks
• Deep knowledge of responsive UI/UX development
• Hands-on experience with mobile-first API design and integrations
• Strong knowledge of PostgreSQL, MySQL, and MongoDB
• Experience with Kafka, Redis, Docker, and microservices
• Exposure to LLM, GPT, RAG, or similar AI models
• Solid understanding of software architecture and ability to build systems from the ground up
• Working knowledge of API security, JWT, OAuth, and rate-limiting
• Familiar with test-driven development and QA practices
• Familiarity with Git, version control, and collaborative workflows good to Have
• Experience with GraphQL and gRPC
• Experience in building SaaS or AI-integrated platforms
• Familiarity with ElasticSearch or RabbitMQ
• Experience with AWS, GCP, or Azure
• Understanding of serverless and event-driven architectures
• 
  

Benefits

• Competitive compensation with performance-based hikes
• Flexible remote or hybrid work options
• Opportunity to work on cutting-edge technologies including AI and scalable SaaS platforms
• Strong leadership and learning-driven environment
• Learning budget for courses, certifications, and conferences

Java Fullstack Developer – Job Description

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team. A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

Experience: 5+ years

Location: Bangalore

Job Description:



• Experience in Core Java, Spring Boot.

• Experience in microservices.

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2

• Good knowledge of multi-threading

• Basic working knowledge of Unix/Linux

• Excellent problem solving and coding skills in Java

• Strong interpersonal, communication and analytical skills.

• Should be able to express their design ideas and thoughts.

About Wissen Technology:

Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen hassuccessfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals. Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’. Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world. Wissen Technology offers an array ofservicesincluding Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation. We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Hiring Java Architects/ Tech Leads with expertise in Microservices, and Spring Framework. Experience of 8-10 yrs.

Notice Period - immediate to 45 days joiners only

Location - Bangalore and Chennai