Store Sales Executive (Promoter)

About Astra:

Astra is a cyber security SaaS company that makes otherwise chaotic pentests a breeze with its one of a kind Pentest Platform. Astra's continuous vulnerability scanner emulates hacker behavior to scan applications for 9300+ security tests. CTOs & CISOs love Astra because it helps them fix vulnerabilities in record time and move from DevOps to DevSecOps with Astra's CI/CD integrations.

Astra is loved by 650+ companies across the globe. In 2023 Astra uncovered 2 million+ vulnerabilities for its customers, saving customers $69M+ in potential losses due to security vulnerabilities. 

We've been awarded by the President of France Mr. François Hollande at the La French Tech program and Prime Minister of India Shri Narendra Modi at the Global Conference on Cyber Security. Loom, MamaEarth, Muthoot Finance, Canara Robeco, ScripBox etc. are a few of Astra’s customers.

Role Overview:

As an SDE 2 back-end engineer you will be responsible for leading the development and maintenance of the platform/dashboard backend. This would involve architecting, developing & maintaining RESTful services for vulnerability management, scan orchestration, inventory management and platform features such as on-boarding, trust centers, certificates, payment integrations, vulnerability ingestion, authentication etc. 

You should have a strong background in backend programming (Symfony preferred, or Laravel) and have experience with an event driven, async & distributed architecture. 

During the first 6 months of your role, you will be involved in the 0->1 journey of two of our upcoming products in our platform along with the respective product owners.

Love solving hard problems? Want to build high impact products rooted in first principles? Is coding your poetry? Join us in shaping the future of cyber security.

Roles & Responsibilities:

• Lead the design, development, and maintenance of backend services and APIs using Symfony PHP framework. What you create is also what you own.
• Collaborate with front-end developers to integrate user-facing elements with server-side logic.
• Collaborate with scanner teams to orchestrate scans, ingest vulnerabilities, configure scanners etc.
• Write clean, well-documented, and efficient code.
• Optimize and refactor existing code to improve performance and reliability.
• Implement security and data protection measures.
• Triage, troubleshoot and upgrade existing systems.
• Ship code to production multiple times a day/week.
• Ensure timely delivery of the features.
• Test your own features, and write test cases for continuous automated testing.
• Troubleshoot complex issues, debug, and upgrade existing systems.
• Mentor junior engineers and lead code reviews, promoting best practices and high standards.
• Drive architectural decisions and technical strategy for backend systems.

What we are looking for:

• 4-6 years experience in a similar role or similar working experience.
• Advanced proficiency in PHP backend programming. Symfony preferred, or Laravel.
• Strong understanding of system design, software architecture principles and performance optimization.
• Experience with an event driven (subscribers/listeners), async (MessageHandlers & job queues) & distributed (load-balanced) architecture.
• Experience with PostgreSQL database and data modeling.
• Understanding of concepts such as Dependency Injection, ORM, data validation, error handling etc.
• Experience with Docker, Kubernetes, GitHub Actions (good to have).
• Experience with Agile methodologies.
• Excellent problem-solving skills and the ability to think strategically about technical solutions.
• Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional remote teams.
• Demonstrated track record of delivering high-quality software products on schedule.
• Knowledge of industry best practices in software development, security, and compliance.
• Knowledge of application & infrastructure security - helps you stand out.

What We offer:

• Adrenalin rush of being a part of a fast-growing company, and working on hard problems that matter.
• Fully remote, agile working environment.
• Good engineering culture with full ownership in design, development, release lifecycle.
• A wholesome opportunity where you get to build things from scratch, improve and ship code to production in hours, not weeks.
• Holistic understanding of SaaS and enterprise security business.
• Experience with security side of things.
• Annual trips to beaches or mountains (next one is to Wayanad).
• Open and supportive culture.
• Health insurance & other benefits for you and your spouse. Maternity benefits included.

Work with the manager through the entire analytical and machine learning model life cycle:

⮚ Define the problem statement

⮚ Build and clean datasets

⮚ Exploratory data analysis

⮚ Feature engineering

⮚ Apply ML algorithms and assess the performance

⮚ Codify for deployment

⮚ Test and troubleshoot the code

⮚ Communicate analysis to stakeholders

Technical Skills

⮚ Proven experience in usage of Python and SQL

⮚ Excellent in programming and statistics

⮚ Working knowledge of tools and utilities - AWS, DevOps with Git, Selenium, Postman, Airflow, PySpark

FirstFiling is a FinTech startup that is managed, operated, and driven by Chartered Accountants, Company secretaries, IT engineers, and Lawyers. We provide registration and financial compliance services to businesses and individuals across India.

Our aim is to simplify the lives of people by helping individuals and businesses with mandatory compliances, filings, and statutory requirements while promoting financial literacy among the masses. 

Role: Backend Developer (2 openings)

• Driving and overseeing a team of Customer Service Associate's via outsourced partners to ensure they are providing an exceptional customer experience
• Mastermind creative ways to deliver an exceptional customer experience
• Developing and overseeing the implementation of customer service protocols
• Resolving complex customer problems or disputes in a professional manner
• Coaching and supporting team members to help them meet departmental goals
• Maintaining and documenting records of customer interactions for training purposes
• Preparing monthly and quarterly departmental reports to determine whether KPIs are being met and adopting methods for improvement wherever necessary

What you need to have:

• Graduation degree or equivalent would be mandatory, BE/BTech/Post Graduation degree would be desirable.
• 5+ years prior experience in customer-facing roles
• Proven experience in a leadership role is required
• Excellent communication skills and the ability to anticipate the needs of customers
• Must demonstrate strong analytical thinking skills
• Should possess strong problem-solving skills and the ability to make sound judgement calls 
• Superior organizational and time management skills 
• Innovative, creative thinking skills to ensure the organization is providing a cutting-edge customer experience
• Expertise in MS Excel, Word and PowerPoint 
• Customer Handling Experience in Fintech Setup Mandatory       

Position: Software Engineer/ Sr. Software Engineer

Technology: Golang Developer

Location: Ahmedabad / Remote

Job Description:

1. Experience in software development in Golang
2. More than 1 years of strong API design and development experience
3. Strong knowledge of Object-Oriented Programming Concepts, design patterns.
4. Good analytical and problem solving skills
5. Knowledge of data structures, algorithms, parallel and concurrent code.
6. You should be able to read GoLang code and grasp the concepts quickly.
7. Building RESTful APIs in relevant programming languages.
8. Experience with Git and continuous integration.
9. Experience with SQL/ NoSQL Databases / Postgre / Mongo db
10. Design, build and maintain high performance, scalable and secure code.

• Responsibilities will include understanding requirements, helping to define a product vision and strategy, and working with world-class engineers to execute it. Assume ownership of products including defining scope and developing requirements for new and advanced products as well as upgrades and progressive releases for existing products.
• Ownership of front end platforms – Android, iOS, msite and website. Have worked extensively in frontend and need to be able define and analyse numerous product metrics and know when and how to apply each in order to influence the success of the product.
• Conceptualize and build innovative Financial Products in Lending for platform users. Most of the products are being developed for the first time in India
• Proven ability to work in cross-functional environments including sales, marketing, business management, customer support and engineering teams.
• Track record of successful collaboration with a product development team or organization.
• Ability to solve complex issues to achieve objectives and deliver results on multiple projects in a complex, fastmoving environment.
• Strong business management and analysis skills.
• Contagious can-do attitude and self-sufficient work style
• Ability to manage a team of 6-10 smart product managers 

• Overall 12-14 years of experience.
• Minimum 7 years of strong consumer internet related Product and 2 years in fintech. Management background preferably in eCommerce /Technology/ Fintech / Banking industry. Understanding & having gone through the pain of what it takes to build a great product
• Passion for Results: High degree of commitment with bias for execution excellence
• Excellent academic background and records.
• Extra-ordinary skills in crisis management, inter-personal communication, collaboration and team work.
• Master of multiple tasking. Takes on initiatives and challenges.
• In short, we are looking for superstar leader to join a superstar team.

Designation: Client Experience - Territory Manager

Experience: 2-5 years

Work Location: Gurugram, Haryana

About the role:

The Client Experience team is comprised of subject matter experts that drive Bizongo's 
solutions nationwide, for its clients. This team will need to ensure Client stickiness by leveraging on intelligences that can be derived through Operations, Product, Packaging and Design. 

Key responsibilities:

• Adopt a data-driven solution based approach to work on internal operations that impact Client Experience
• Work in collaboration with all internal teams to ensure seamless operations for order fulfilment of Strategic Clients 
• Strategize, create, track and report important metrics to monitor the "experience" of clients
• Increase the adoption of Bizongo's tech products amongst clients and internal teams
• Analyze data and identify trends that can aid in procurement planning, inventory management and increasing overall operational efficiency
• Understanding company’s internal operations, technology, capabilities and targets

 Job Requirements:

• Candidate should have clarity of thought to convert complex operational problems into clear solutions
• Must possess excellent Communication skills, both written and verbal to present the above solutions and to effectively manage different stakeholders
• Must be able to follow multiple processes routinely, and should be someone who is always on the lookout for improving the efficiency in the same
• Prior Account Management/Client Service experience can be beneficial, but not mandatory
• Proficient at Microsoft Office and should be inclined towards Data Analytics.

Why work with us? 

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 12x last year to reach to a 200 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Bizongo.
• Opportunity to work with most dynamic individuals in Asia recognised under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL.
• Working in Bizongo translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment.
• Bizongo has been awarded as the most Disruptive Procurement Startup of the year - 2017.
• This year ,Bizongo was awarded the highly prestigious & internationally acclaimed 'The DieLine Award' under the Sustainable Packaging category.
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company.
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce.

  About the Company: 

• Company Website: https://www.bizongo.in/">https://www.bizongo.in
• Bizongo is a B2B marketplace for packaging, where we make trade, simple! Our doors are open for anyone looking to work in the - Next-Big-Thing- of the ecommerce industry. We believe that strong teams are the backbone of a company and getting best people on-board is a challenge for any growing organization. We are looking for passionate people at the top of their work who would like to take the company to the next level of growth and innovation.  
• We have been recognised as a game changer in the packaging industry; being heralded as the Industry Leaders at World Tea & Coffee Expo 2016, Startup Winners at IBM Global Entrepreneurship Program Smart Camp 2015, The Marketplace 2015 powered by Accel Partners, Red Herring Asia Top 100 2015, Best Innovation Award IndiaPack 2015, Top Five Businesses at Wharton India Economic Forum 2015, USA, Owl Open at Rice University 2015 and more, for bringing innovation to a market in dire need of technological solutions. We have featured in the list of '50 Best Startups to Work for - 2017' of Silicon India magazine.Our CEO, Aniket Deb's featuring in the Forbes Asia 30 under 30 in April'17 has also conferred the team with the appreciation and validation of our efforts, clearly highlighting the passion and devotion of the team. 
• Founded in 2015, Bizongo was started by 3 former IITians Aniket Deb, Ankit Tomar and Sachin Agarwal. Bizongo is backed by prominent venture capitalist Accel Partners (investor in Facebook, Flipkart, etc.) and IDG Ventures (investors in Baidu, Myntra, etc). The company has grown from a small team of 3 to a creative family of 70 in two years. The culture at Bizongo comes from diversity in cultures, thoughts, and professional goals who collectively work towards the vision of the company everyday. The culture self -evidently has come to be a beautiful amalgamation of the Team's collaborative ways, upscaling on processes, technology, etc, allowing employees to work and lead freely on opportunities while still being accountable and transparent for all actions.