Business Development Manager

Printrove is India’s leading Print-on-Demand dropshipping platform, powering 12,000+ merchants with seamless integrations, fast fulfillment, and a vast product range. We exist to empower “Merchpreneurs” — artists, creators, entrepreneurs, and startups — to bring their brand ideas to life without worrying about operations. 

We are now looking for a Customer Success Executive who can own the merchant journey, solve problems with empathy, and ensure that every merchant scales confidently with Printrove.

Role Overview:

The Customer Success Executive will be the first line of interaction for our merchants, combining customer support excellence with proactive success ownership. You will ensure merchants feel supported, resolve operational queries quickly, and guide them towards using Printrove effectively to grow their business.

This role is critical as you’ll act as the bridge between our merchants and internal teams (operations, sales, product).

Key Responsibilities:

Customer Support (Reactive):

• Respond to merchant tickets and inquiries on Zoho Desk with empathy and accuracy.
• Troubleshoot operational issues such as orders, printing, shipping, or integrations.
• Escalate recurring or critical issues to the operations/product teams and ensure closure.

Customer Success (Proactive):

• Onboard new merchants smoothly — guide them through integrations, catalog access, and first sample orders.
• Nudge merchants towards success milestones (placing their first order, upgrading to Business Plan, scaling monthly orders).
• Track merchant health metrics (order frequency, repeat rates, quality issues) and follow up proactively.
• Collaborate with the Sales/KAM team to upsell or cross-sell relevant products and services.

Collaboration & Ownership:

• Document recurring issues, feedback, and feature requests into Zoho CRM/ClickUp.
• Partner with Operations to resolve root causes of quality or shipping complaints.
• Support Marketing in community campaigns, webinars, and engagement initiatives for merchants.
• Continuously improve knowledge base, playbooks, and SOPs to make merchant support more efficient.

What Success Looks Like

• Merchant queries are resolved quickly with minimal escalations.
• New merchants complete onboarding smoothly and place their first orders.
• Merchant retention improves — fewer churns, more merchants cross higher order volumes.
• Proactive merchant engagement (check-ins, nudges) leads to measurable increases in Business Plan upgrades or repeat orders.

What We’re Looking For

• 1–3 years of experience in Customer Support / Customer Success roles, ideally in SaaS, eCommerce, or D2C.
• Strong communication skills in English (Hindi/Tamil a plus).
• Empathy-driven — ability to listen, understand, and solve problems like a partner.
• Comfortable with tools like Zoho Desk, Zoho CRM, ClickUp, and Shopify/WooCommerce.
• Proactive, process-oriented, and thrives in a fast-paced startup environment.

Why Join Printrove?

• Be part of a movement of Merchpreneurs shaping India’s eCommerce ecosystem.
• Own impactful work — you’re not just answering queries, you’re driving merchant growth.
• Work with a team that values innovation, integrity, ownership, curiosity, empathy, and empowerment.
• Opportunity to grow into Key Account Management or Customer Success Manager roles as we scale.

Role: Oracle DBA Developer

Location: Hyderabad

Required Experience: 8 + Years

Skills : DBA, Terraform, Ansible, Python, Shell Script, DevOps activities, Oracle DBA, SQL server, Cassandra, Oracle sql/plsql, MySQL/Oracle/MSSql/Mongo/Cassandra, Security measure configuration

cid:[email protected]

Roles and Responsibilities:

1. 8+ years of hands-on DBA experience in one or many of the following: SQL Server, Oracle, Cassandra

2. DBA experience in a SRE environment will be an advantage.

3. Experience in Automation/building databases by providing self-service tools. analyze and implement solutions for database administration (e.g., backups, performance tuning, Troubleshooting, Capacity planning)

4. Analyze solutions and implement best practices for cloud database and their components.

5. Build and enhance tooling, automation, and CI/CD workflows (Jenkins etc.) that provide safe self-service capabilities to th6. Implement proactive monitoring and alerting to detect issues before they impact users. Use a metrics-driven approach to identify and root cause performance and scalability bottlenecks in the system.

7. Work on automation of database infrastructure and help engineering succeed by providing self-service tools.

8. Write database documentation, including data standards, procedures, and definitions for the data dictionary (metadata)

9. Monitor database performance, control access permissions and privileges, capacity planning, implement changes and apply new patches and versions when required.

10. Recommend query and schema changes to optimize the performance of database queries.

11. Have experience with cloud-based environments (OCI, AWS, Azure) as well as On-Premises.

12. Have experience with cloud database such as SQL server, Oracle, Cassandra

13. Have experience with infrastructure automation and configuration management (Jira, Confluence, Ansible, Gitlab, Terraform)

14. Have excellent written and verbal English communication skills.

15. Planning, managing, and scaling of data stores to ensure a business’ complex data requirements are met and it can easily access its data in a fast, reliable, and safe manner.

16. Ensures the quality of orchestration and integration of tools needed to support daily operations by patching together existing infrastructure with cloud solutions and additional data infrastructures.

17. Data Security and protecting the data through rigorous testing of backup and recovery processes and frequently auditing well-regulated security procedures.

18. use software and tooling to automate manual tasks and enable engineers to move fast without the concern of losing data during their experiments.

19. service level objectives (SLOs), risk analysis to determine which problems to address and which problems to automate.

20. Bachelor's Degree in a technical discipline required.

21. DBA Certifications required: Oracle, SQLServer, Cassandra (2 or more)

21. Cloud, DevOps certifications will be an advantage.

Must have Skills:

Ø Oracle DBA with development

Ø SQL

Ø Devops tools

Ø Cassandra

Work Experience : 0 to 2 years

Work Timings: US Shift

Location: Currently remote; will be onsite in Bangalore from December 2025

Spektra Systems is looking for high-performing Account Executives to own the complete sales cycle for our suite of products. In this role you will drive strategic conversations, manage deal cycles from discovery to close, and serve as a trusted advisor to prospects.

You’ll be assigned to one of our product lines and empowered to work directly with inbound leads and marketing-qualified accounts. You’ll collaborate cross-functionally with Product, Pre-Sales, and Customer Success teams to close high-impact deals and contribute to our growth story.

Key Responsibilities:

Own the entire sales cycle: discovery, qualification, solution mapping, proposal, negotiation, and closure.

Understand each product offering in-depth to effectively pitch and tailor conversations based on prospect needs and market context.

Drive value-based, consultative selling conversations that address business pain points and ROI.

Work with inbound leads, marketing-generated interest, and existing pipeline to build and convert opportunities.

Collaborate with Product and Pre-Sales teams to deliver effective product demos, proposals, and customized solutions.

Accurately maintain deal stages, notes, and forecasting data in Salesforce CRM/HubSpot.

Manage multiple concurrent opportunities while consistently hitting or exceeding assigned quotas.

Build long-term relationships with clients to support upsell and cross-sell opportunities post-sale.

Requirements

Ideal Candidate Profile:

0-2 years of B2B full-cycle sales experience, preferably in SaaS, Cloud, or Tech services.

Proven track record of consistently hitting or exceeding sales targets.

Strong solution selling skills, with the ability to understand technical products and explain value in business terms.

Excellent verbal and written communication skills, with confidence engaging mid to senior-level decision-makers.

Self-starter, goal-oriented, and comfortable working remotely in a fast-paced environment.

Preferred Qualifications:

Experience in selling cloud technologies (Azure, AWS, GCP), SaaS platforms, or developer/IT productivity tools.

Familiarity with Salesforce/HubSpot or similar CRM tools for pipeline and activity management.

Bachelor’s degree in Business, Marketing, Technology, or related field.

What We Offer:

Opportunity to sell across innovative, fast-growing product lines.

Highly collaborative and performance-driven team culture.

Competitive compensation with performance-based incentives.

Ready to own the sales journey and grow with a product-first tech company? Apply now to join our growing Sales Team at Spektra Systems.

Key Responsibilities:

 Client Relationship Management:

o Build and maintain long-term relationships with clients.

o Understand client needs and deliver personalized, high-quality mental health

services.

 Communication and Resource Development:

o Develop, improve, and structure information and communication tools for MHFA

offerings, specifically for B2B clients.

o Ideate, design, and implement communication tools and programs to support

Mental Health First Aiders (MHFAiders) and strengthen the MHFAiders community.

 Program Promotion and Coordination:

o Promote and coordinate initiatives such as the MHFAI Awards Program and

MHFAiders Chat community.

o Plan and manage webinars, events, and activities to advocate for mental health first

aid in workplaces and educational institutions, engaging prominent stakeholders.

 Market Engagement and Support:

o Support the sales and marketing team by handling technical discussions with

prospective clients.

o Stay updated on developments in the mental health sector, including government

initiatives and market trends.

 Training and Delivery:

o Learn and deliver MHFA programs to various audiences.

 Strategic Contribution:

o Contribute to the strategic planning and implementation of MHFA India’s work plan.

o Undertake additional responsibilities as required by management.

Qualifications and Requirements:

Experience:

 3–5 years of professional experience in mental health counseling, corporate wellness, or

related fields.

Education:

 Master’s degree in Counselling Psychology, Applied Psychology (preferably with HR

specialization), or Social Work.

Skills and Knowledge:

 Strong proficiency in mental health training for adults.

 Expertise in content development for mental health awareness programs.

 Experience working in structured or organized groups is highly desirable.

Key Competencies:

 Effective communication and relationship-building skills.

 Strategic thinking and planning capabilities.

 Knowledge of mental health market trends and government policies.

 Ability to design and implement engaging programs and events.

Community Management-

• Create a friendly environment to facilitate high member satisfaction
• Be thoughtful while interacting with members.
• Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
• Seek out information about the business and personal objectives of tenant organizations and their individual members.
• Foster a sense of inclusivity where fresh ideas are welcome
• Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
• Oversee new member onboarding and member moves out of the space

Events Planning and Execution-

• Build a quarterly calendar of coworking events that engages all stakeholders:
• Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
• Future members: Lead generation and sales-related events
• Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community. 
• Manage to the allotted budget
• Present our community professionally
• With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup

Business Development-

• With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
• Conduct tours for prospective members
• Contact the local press and community leaders to generate interest in COWERKZ.
• Maintain a positive relationship with key vendors and our landlord

Facilities and Space Management-

• Manage all centre operations to the satisfaction of members
• Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
• Keep members aware of facilities issues that may impact them
• Utilize a variety of coworking software applications manage the space and membership
• Make recommendations to the owners about new features or perks that will entice members
• Submit maintenance tickets for repairs to the facility and key equipment
• Ensure cleaning is conducted to spec

Data accuracy-

• Ensuring member data is updated and is current in the cowork platform
• Ensuring lead data is updated in the CRM platform
• Ensuring Community Data is being updated in the events database

Experience and Requirements

• 2 years experience with increasing responsibility in either a sales or customer service role
• Experience in co -curricular activities a plus.
• Demonstrated project management skills
• Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
• Experience with written content generation in a business environment and basic graphic design skills are a plus
• Interest in working independently with only occasional interactions with the owners
• Fluent in English. Ability to speak additional language is a plus.
• A high level ethics, empathy and dependability

Qualifications

• Bachelor's degree or equivalent