Business Development Manager

Job Title : Automation Testing Engineer

Experience : 2 to 8 Years

Location : Chennai / Hyderabad

Work Mode : Work From Office

Mandatory Skills :

Playwright, TypeScript, Test Automation, Azure DevOps, SQL, and experience with IRT (Interactive Response Technology) platforms.

Key Responsibilities :

• Develop and maintain automated test scripts for web applications.
• Execute functional and regression testing to ensure application quality.
• Collaborate with development teams and stakeholders to validate requirements and test scenarios.
• Support test planning, execution, and defect tracking using Azure DevOps or similar tools.
• Perform data validation and ensure application reliability using SQL.

Required Skills :

• Strong experience in Test Automation using Playwright and TypeScript.
• Hands-on experience with IRT (Interactive Response Technology) platforms.
• Proficiency in Azure DevOps or similar test management tools.
• Good understanding of SQL and relational databases.
• Strong analytical, communication, and stakeholder management skills.
• Experience in Clinical Trials / Life Sciences domain is preferred.

Preferred Domain Experience :

• Exposure to randomization and patient allocation workflows.
• Understanding of blinding and unblinding processes.
• Knowledge of drug dispensing and inventory management.
• Experience with clinical study setup, execution, reporting, and data validation.

this role is for the technical trainer to train the student for the placements

you also act as a trainer cum developer for some projects

AI Agent Builder – Internal Functions and Data Platform Development Tools

About the Role:

We are seeking a forward-thinking AI Agent Builder to lead the design, development, and deployment, and usage reporting of Microsoft Copilot and other AI-powered agents across our data platform development tools and internal business functions. This role will be instrumental in driving automation, improving onboarding, and enhancing operational efficiency through intelligent, context-aware assistants.

This role is central to our GenAI transformation strategy. You will help shape the future of how our teams interact with data, reduce administrative burden, and unlock new efficiencies across the organization. Your work will directly contribute to our “Art of the Possible” initiative—demonstrating tangible business value through AI.

You Will:

•                 Copilot Agent Development: Use Microsoft Copilot Studio and Agent Builder to create, test, and deploy AI agents that automate workflows, answer queries, and support internal teams.

•                 Data Engineering Enablement: Build agents that assist with data connector scaffolding, pipeline generation, and onboarding support for engineers.

•                 Knowledge Base Integration: Curate and integrate documentation (e.g., ERDs, connector specs) into Copilot-accessible repositories (SharePoint, Confluence) to support contextual AI responses.

•                 Prompt Engineering: Design reusable prompt templates and conversational flows to streamline repeated tasks and improve agent usability.

•                 Tool Evaluation & Integration: Assess and integrate complementary AI tools (e.g., GitLab Duo, Databricks AI, Notebook LM) to extend Copilot capabilities.

•                 Cross-Functional Collaboration: Partner with product, delivery, PMO, and security teams to identify high-value use cases and scale successful agent implementations.

•                 Governance & Monitoring: Ensure agents align with Responsible AI principles, monitor performance, and iterate based on feedback and evolving business needs.

•                 Adoption and Usage Reporting: Use Microsoft Viva Insights and other tools to report on user adoption, usage and business value delivered.

What We're Looking For:

•                 Proven experience with Microsoft 365 Copilot, Copilot Studio, or similar AI platforms, ChatGPT, Claude, etc.

•                 Strong understanding of data engineering workflows, tools (e.g., Git, Databricks, Unity Catalog), and documentation practices.

•                 Familiarity with SharePoint, Confluence, and Microsoft Graph connectors.

•                 Experience in prompt engineering and conversational UX design.

•                 Ability to translate business needs into scalable AI solutions.

•                 Excellent communication and collaboration skills across technical and non-technical

Bonus Points:

•                 Experience with GitLab Duo, Notebook LM, or other AI developer tools.

•                 Background in enterprise data platforms, ETL pipelines, or internal business systems.

•                 Exposure to AI governance, security, and compliance frameworks.

•                 Prior work in a regulated industry (e.g., healthcare, finance) is a plus.

We're looking for candidates with experience with IT services sales only for this role. The candidate will be responsible for generating IT (Information Technology) sales and business, developing relationships with new clients, making sales visits and presentations, maintaining advanced knowledge of services, and establishing and meeting sales goals. The official designation would be Customer Success Executive.

Job Responsibilities

• Assist the sales team in lead generation and prospecting by using various online and offline tools and methods like cold calling, emails, events etc.
• Identify potential clients and establish relationships to understand their needs and requirements.
• Schedule appointments and demos for the sales team with qualified prospects.
• Provide excellent customer service by responding promptly to inquiries and concerns.
• Collaborate with other departments, such as marketing and customer service, to ensure customer satisfaction and retention.
• Liaise with technical team and marketing team for product marketing
• Achieve annual and quarterly order and revenue targets
• Suggest upgrades and services that may be of interest to clients.
• Negotiate with clients to secure the most attractive prices.
• Develop sales presentations, proposals, and contracts.
• Review clients' feedback and implement necessary changes.
• Remain in tune with trends in consumption to ensure that our offerings remain relevant.

Mandatory Skills:

• 2 years of Experience in IT Service Sales.
• MBA in marketing, business administration, or similar.
• Strong written and verbal communication skills.
• Excellent customer service and interpersonal skills.
• Ability to work independently and as part of a team.
• Should be good with decision-making and problem-solving skills
• Strong organizational and time-management skills.
• Ability to generate revenue by identifying pain points and suggesting suitable services.
• Great networking skills.

Benefits:

• Fantastic company culture.
• No politics. Just pure work and play!
• Very approachable and helpful seniors and peers.
• Get a chance to shape your career in one of the fastest-growing and dynamic spaces.
• Lots of creative freedom!
• Lots of fun at the workplace.
• Frequent fun activities to make work even more enjoyable :)

Responsibilities:

●     Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.

●     Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.

●     Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.

●     Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.

●     Collaborating with other departments to address customer needs and continuously improve the overall customer experience.

●     Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.

●     Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.

●     Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.

●     Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.

• Strong technical skills and proven ability to use a variety of software (Photoshop, Premiere Pro, 2D/3D animation, and INSERT PROGRAMS HERE)
• The ability to partner with other creative team members and key stakeholders to create content used across a variety of platforms (web, mobile, video, and more)
• Able to work in a fast-paced environment and have strong project management skills
• Meet with clients, internal and external, to understand needs and share ideas
• Be a great communicator, receive and interpret feedback, and meet tight deadlines
• Respond to user feedback, data/analytics, and client feedback to improve the creative work in future iterations

Requirements

• Excellent Knowledge of Animation.
• Understand the Storyboard.
• Follow the design and Animation Guidelines.
• Create an Animation in After Effect.
• Video Editing in Premiere Pro.
• Deliver error-free quality output.
• Knowledge of AI & Photoshop will be added advantage.

• Getting candidate registered on tool
• To release bulk offers within TAT.
• Close salary discussions with selected candidates.
• Ensure timely onboarding.
• Submission of back papers.
• Keep checking on BGC clearance and getting insuff cleared if any.
• Work From Office 

• Writing well-designed, stable and efficient code
• Building reusable components and libraries for future
• Troubleshooting and debugging to optimize performance
• Providing code documentation and other inputs to technical documents
• Participating in code reviews
• Troubleshooting and bug fixing
• Identifying bottlenecks and improving software efficiency
• Collaborating with the design team on developing micro-services

What you need to have: