Strategic Planning and Execution :
● Develop and execute comprehensive business development strategies specifically tailored for the domestic market.
● Identify market trends, consumer behavior, and competitive landscape to formulate effective strategies that align with company objectives. Digital Lead Role:
● Take ownership of driving revenue growth through various digital channels and platforms.
● Develop and execute comprehensive digital marketing strategies to achieve sales targets and objectives.
● Utilize a mix of digital marketing tactics such as SEO, PPC, social media, email marketing, and content marketing to generate leads and increase conversions.
Sales and Revenue Generation:
● Lead the sales process from prospecting to closure, negotiating contracts, and achieving sales targets.
● Identify opportunities for upselling and cross-selling digital marketing services to existing clients.
Market Research and Analysis:
● Conduct thorough market research to identify emerging trends, competitive threats, and new business opportunities within the domestic digital marketing landscape.
● Analyze sales data and performance metrics to evaluate the effectiveness of marketing campaigns and identify areas for improvement.
Client Relationship Management:
● Act as the primary point of contact for clients, maintaining regular communication and providing exceptional customer service.
● Address client inquiries and concerns promptly, coordinating with the technical department to resolve any issues related to products or post-sale services.
● Conduct conference calls and presentations to update clients on project progress, discuss strategy adjustments, and address feedback.
Online Media Planning and Presentations:
● Develop comprehensive online media plans that outline the recommended digital marketing tactics, budget allocation, and expected outcomes for clients.
● Deliver compelling presentations to clients, showcasing proposed strategies, campaign ideas, and performance metrics in a clear and persuasive manner.
Lead Management:
● Effectively manage inbound leads generated through various marketing channels.
● Qualify leads based on predefined criteria and prioritize them for follow-up and conversion.
● Implement lead nurturing strategies to maintain engagement and move leads through the sales pipeline towards closure.
Shubham Vishwakarma
Full Stack Developer - Averlon
About SIB infotech
About
SIB Infotech is an India based IT Company specializing in delivering high quality, cost effective,reliable, result-oriented, web, desktop and e-commerce solutions for global clientele.
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Job Details
- Job Title: Head of Delivery
- Industry: SAAS
- Function: Operations
- Experience Required: 14-18 years
- Employment Type: Full Time
- Job Location: Pune
- CTC Range: Best in Industry
Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery
Criteria:
14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.
Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.
Experience managing global, cross-functional teams across geographies and time zones.
Demonstrated ownership of P n L, budgets, and revenue (services / managed services).
Strong understanding of SaaS delivery models and customer lifecycle management.
Job Description
What will you create and do?
We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.
You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.
This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.
What will qualify you for this role?
Essential:
● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations
● Proven ability to manage global teams across time zones and multiple functions
● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery
● Experience managing P&L, budgets, and revenue ownership for service organizations
● Ability to design and scale delivery processes, frameworks, and operational systems
● Strong customer engagement and stakeholder management skills
● Ability to manage complex client escalations and enterprise accounts
● Experience working closely with Sales, Product, and Technology teams
● Strong understanding of SaaS delivery models and customer lifecycle management
● Strong people leadership, hiring, mentoring, and organizational building experience
Desired Skills:
● Experience in Conversational Messaging, CPaaS, or SaaS platforms
● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors
● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies
● Experience building self-service platforms and customer reporting systems
● Ability to drive customer adoption and product-led growth initiatives
● Strong operational mindset with a focus on SLA management and delivery excellence
Experience Range:
15+ Years
Education Qualification:
Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.
Key Responsibilities:
Delivery Leadership & Customer Lifecycle Management
● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support
● Ensure projects are delivered as per SLA commitments and agreed delivery plans
● Lead teams responsible for Customer Support, Implementation, and Customer Success
● Manage delivery across multiple time zones and global customers
Organizational Leadership
● Build and scale a high-performing delivery organization
● Hire, mentor, and develop team leaders and managers across functions
● Drive training, capability building, and skill development across teams
● Create a strong culture of customer success and accountability
Managed Services Revenue & P&L Ownership
● Own the Managed Services P&L, budgets, and revenue targets
● Drive product adoption among serviced customers
● Align delivery performance with business growth and revenue outcomes
Process, Systems & Delivery Excellence
● Build and implement delivery processes, playbooks, and operational frameworks
● Develop systems that enable client self-service and service transparency
● Ensure systems capture relevant data and generate insights for customer success and risk identification
● Monitor key delivery metrics and identify red flags proactively
Customer Success & Product Adoption
● Create playbooks and frameworks to guide customer onboarding and adoption
● Build expertise around customer journey, implementation best practices, and messaging strategies
● Champion Conversational Messaging adoption across different communication channels
Market & Industry Expertise
● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers
● Understand business processes and systems such as CRM, marketing automation, and contact center tools
● Provide insights into market trends, customer needs, and product adoption
Cross-Functional Collaboration
● Work closely with Sales teams to prioritize projects and support strategic customers
● Partner with Product and Technology teams to identify product gaps and improvement areas
● Provide insights on product adoption, feature gaps, and customer feedback
Executive & Customer Engagement
● Represent the company in executive-level customer discussions and strategic projects
● Support major client engagements including delivery reviews and issue resolution
● Travel to customer locations for project reviews and relationship management when required
Key Result Areas (Success Metrics):
● Managed Services P&L performance
● Customer product adoption and engagement metrics
● Project delivery timelines and TAT
● SLA compliance and delivery quality
● Reduction in customer escalations
● Customer satisfaction and retention
● Identification of product gaps and improvement areas
Reporting Structure
● Reports to: COO / Executive Leadership Team
● Owns Department: Customer Support, Onboarding & Implementation, Customer Success
● Manages teams across multiple geographies and time zones
Key Responsibilities
1. Recruitment & Talent Acquisition
- Assist in sourcing and screening candidates.
- Schedule and coordinate interviews.
- Maintain candidate databases and recruitment trackers.
- Support offer letter and appointment letter issuance.
- Assist in onboarding documentation.
2. Employee Onboarding & Induction
- Coordinate joining formalities for new hires.
- Assist in conducting employee induction programs.
- Ensure completion of employee documentation.
3. HR Operations & Payroll Support
- Maintain employee attendance and leave records.
- Assist in payroll data preparation and verification.
- Support salary processing and statutory compliance activities.
- Prepare employee-related reports and records.
4. HR Policies & Documentation
- Assist in updating HR policies and employee handbooks.
- Support communication of HR policies and notices.
- Maintain HR documentation and records.
5. Performance Management Support
- Track employee confirmation and appraisal schedules.
- Maintain appraisal records and reports.
- Assist in performance review coordination.
6. HRIS & Employee Database Management
- Update employee information in HRMS.
- Maintain employee files and records.
- Generate HR reports and employee data as required.
7. Employee Engagement & Relations
- Support employee engagement initiatives and activities.
- Assist in reward and recognition programs.
- Help address employee queries and concerns.
8. Exit Management
- Assist in resignation and clearance processes.
- Coordinate exit interviews.
- Support preparation of experience letters and final documentation.
9. Grievance Handling Support
- Collect employee feedback.
- Assist in resolving employee concerns under HR guidance.
10. Employee Insurance Administration
- Support employee insurance enrollment and renewal activities.
- Maintain insurance records and employee data.
- Coordinate claim-related documentation.
11. HR Reporting & Administration
- Prepare HR reports and MIS.
- Support management with HR-related data and analysis.
- Stay updated with HR trends and best practices.
Requirements
- Bachelor's degree (completed or pursuing) in HR, Business Administration, or a related field.
- Good communication and interpersonal skills.
- Basic knowledge of MS Excel, Word, and HR processes.
- Strong organizational and coordination skills.
- Willingness to learn and grow in Human Resources.
.NET
jQueryJob Role - Senior Dot Net Developer
Experience 8+ years
Location Trivandrum / Kochi
Details Job Description
Candidates with 8+ years of experience in the IT industry and with strong .Net/.Net Core/Azure Cloud Service/ Azure
DevOps. This is a client facing role and hence should have strong communication skills. This is for a US client, and
the resource should be hands-on - experience in coding and Azure Cloud.
Working hours - 8 hours, with 4 hours of overlap during EST Time zone. (12 PM - 9 PM) This overlap hours is
mandatory as meetings happen during this overlap hours.
Responsibilities
Design, develop, enhance, document, and maintain robust applications using .NET Core 6/8+, C#, REST APIs, T-
SQL, and modern JavaScript/jQuery
Integrate and support third-party APIs and external services
Collaborate across cross-functional teams to deliver scalable solutions across the full technology stack
Identify, prioritize, and execute tasks throughout the Software Development Life Cycle (SDLC)
Participate in Agile/Scrum ceremonies and manage tasks using Jira
Understand technical priorities, architectural dependencies, risks, and implementation challenges
Troubleshoot, debug, and optimize existing solutions with a strong focus on performance and reliability.
Primary Skills
8+ years of hands-on development experience with:
C#, .NET Core 6/8+, Entity Framework / EF Core
JavaScript, jQuery, REST APIs
Expertise in MS SQL Server, including:
Complex SQL queries, Stored Procedures, Views, Functions, Packages, Cursors, Tables, and Object Types
Skilled in unit testing with XUnit, MSTest
Strong in software design patterns, system architecture, and scalable solution design
Ability to lead and inspire teams through clear communication, technical mentorship, and ownership
Strong problem-solving and debugging capabilities
Ability to write reusable, testable, and efficient code
Develop and maintain frameworks and shared libraries to support large-scale applications
Excellent technical documentation, communication, and leadership skills
Microservices and Service-Oriented Architecture (SOA)
Experience in API Integrations
2+ years of hands with Azure Cloud Services, including:
Azure Functions
Azure Durable Functions
Azure Service Bus, Event Grid, Storage Queues
Blob Storage, Azure Key Vault, SQL Azure
Application Insights, Azure Monitoring.
Secondary Skills
Familiarity with AngularJS, ReactJS, and other front-end frameworks
Experience with Azure API Management (APIM)
Knowledge of Azure Containerization and Orchestration (e.g., AKS/Kubernetes)
Experience with Azure Data Factory (ADF) and Logic Apps
Exposure to Application Support and operational monitoring
Azure DevOps - CI/CD pipelines (Classic / YAML).
Min 4 Years Experience in Embbeded domain
1. C++
2. C++ ★ Profinet ProfiSAFE ★ Embedded RTOS
3. rtos c c++ python ★ Industrial protocols Embedded Security Threat Modeling ★ Embedded C Embedded Linux
4. Embedded Systems ★ Embedded C ★ C++ ★ RTOS
.NET
C#
AngularJS (1.x)• C#
• WebAPi
• Angular or React JS
As a Senior Software Engineer / Dot Net Developer, you will:
• Design and develop applications using C#, ASP.Net MVC and .Net Core
• Proficient in one or more JavaScript libraries and frameworks such as Angular or ReactJS
• Microsoft SQL Server
• Deep understanding of object oriented design principles & patterns
• Demonstrable ability to write clean, structured, maintainable code
• Strong analytical and debugging skills
• Must display a high degree of willingness and ability to understand a new business domain, a
new product, the product’s business and technical underpinnings
• Good verbal and written communication skills
Java
Spring Boot• Experience in JSP & Servlets, Struts, Hibernate, MVC, EJB, Spring Framework, J2ME (LWUIT Lightweight user interface is added advantage),
• Android, AJAX, jQuery, Java Web services, Dynamic Reports are desirable.
• A good understanding of OOP concepts, MVC architecture, and RDBMS is desirable.
• Exposure to all phases of the Software Development Life Cycle (SDLC) is a plus. ● Web Technologies like HTML, CSS, Javascript and JQuery
We are searching for a reliable, organized Management Trainee to join our organization. The Management Trainee's responsibilities include completing all assigned tasks, which may include, performing duties in different departments, gaining knowledge of operations, attending meetings and workshops, providing support and suggestions for improvement, updating records, and preparing documentation. You should also be able to complete any required evaluations.
To be successful as a Management Trainee, you should have superb attention to detail and be able to promptly identify problems. Outstanding candidates will have great leadership, problem-solving, and interpersonal skills.
Your role will also include things like, Researching, amending applicant’s CVs, obtaining references, taking calls and questions etc. By shadowing more experienced staff, you’ll learn on the job and pick up valuable knowledge to help you on your career path. You could specialise in human resources department and recruit for internal positions.
Responsibilities:
• Completing all assigned tasks and assisting with day-to-day operations
• Participating in meetings, workshops, and other learning opportunities
• Observing and learning from experienced team members
• Gaining knowledge of company policies, protocols, and processes
• Fulfilling any requirements and meeting goals set out at the start of the traineeship
• Following all company regulations, and health and safety codes
• Preparing documents and updating records
Requirements:
• Bachelor's degree in Engineering and/or Management
• Excellent written, verbal, and interpersonal skills
• Proficiency in MS Office
• Strong leadership skills
• A positive attitude and willingness to learn along with excellent time management skills
We are hiring for email marketing or lead generation executive in Spenz Media.
If you are interested, please connect me on linkedin or message
https://www.linkedin.com/feed/hashtag/?keywords=leadgeneration&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6853587137086930944">#leadgeneration, https://www.linkedin.com/feed/hashtag/?keywords=emailmarketing&;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6853587137086930944">#emailmarketing
.NETC#Relevant work experience in ASP.net, C#
At least 2 years of experience with WCF Services
Very strong C# fundamentals
Has experience in building applications in C#
Experience and proficiency in client-side scripting languages, in particular HTML, CSS, and JavaScript
Experience and proficiency in cloud environment, in particular AWS
Additional skills-
- experience of handling Photon Engine
- knowledge of Scripting language like Python, Shell
- Knowledge of apache web server and php application deployment
- Performance monitoring- apps and cloud infra
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Full Stack Developer - Averlon