Hiring Lead Generation Specialist (IT Sales) for Mumbai location

Key Responsibilities

• Develop and maintain the enterprise architecture framework for Service Management, ITSM, and Assurance domains.
• Lead a team of Senior Architects to define and implement solutions aligned with the Target Architecture.
• Provide technical leadership and guidance across projects and architectural initiatives.
• Ensure valuestream architectures comply with Enterprise Architecture standards, including coordination with CoEs and other architecture areas.
• Support organization-wide initiatives such as Portfolio IT prioritization and vertical alignment from an architecture perspective.
• Collaborate with CoE leads to define E2E strategy views, target architectures, and roadmaps.
• Report directly to the Chief B2B Architect.

Required Skills and Experience

• Proven experience as an Enterprise Architect in the telecommunications industry.
• Deep knowledge of service management and ITSM frameworks (e.g., ITIL), including customer segments and contract types.
• Expertise in B2B assurance domain, including reactive and proactive incident management, OLA tracking, and inventory management.
• Experience with complex B2B large enterprise products and contract onboarding processes.
• Hands-on experience with BSS/OSS architecture transformation and delivery.
• Familiarity with Telecommunication business models, processes, and industry standards (e.g., TM Forum).
• Strong communication skills, capable of engaging from C-level executives to implementation teams.
• Expertise in ServiceNow architecture design is strongly preferred.
• Knowledge of software modeling tools and documentation (e.g., UML, PlantUML, MKDocs, LeanIX).
• Experience working within Agile (SAFe) environments using tools like Jira.
• Basic understanding of cloudification, virtualization, and containerization technologies.
• Software development and application development background is a plus.
• Fluent in English; German language skills are a bonus but not mandatory.

We are looking for a Manager - Programmatic for one of the leading global media agencies in India.

Role - Manager (Programmatic)

Experience - 4+ years

Location - Mumbai, Bangalore & Gurgaon

About the company :-

Our Client is the worlds largest media investment company which is

a part of WPP. Neo is a global digital transformation agency with 1200 employees across 21 nations.

Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels.

What your day job looks like :-

- Manage a team of programmatic professionals with expertise in programmatic media

- Maintain positive client relationships, expectations, and communications

- Identify and solve client risks before they escalate to issues

- Oversee the cross-functional campaign development with internal

SEO/Search/Content/Social teams as well as sister media agencies

- Build on existing level of programmatic expertise and develop a reputation for innovation and efficiency internally

- Ensure the integration of programmatic into the overall communications strategy

- Support and lead the strategic development and execution of programmatic campaigns

- Foster teamwork and create a constructive work environment

- Maintain a high level of employee commitment

- Provide team leadership that rewards creativity

- Demonstrate thought leadership for clients and the industry

- Educate clients on the importance of programmatic in the overall marketing mix

- Understand clients' business and generate new ideas to enhance client performance

- Provide effective analysis to support marketing recommendations.

What you'll bring:-

- 5+ years of aligned industry experience, preferably within an agency

- Experience executing on Programmatic platforms (DV360, The Trade Desk, App Nexus (Xandr Invest), Amazon, etc.)

- Experience with analytical tools is an asset (Google Analytics, PMP Partners, Ad Servers, DMPs, etc.)

- Demonstrated strong client relationship responsibility

- Proven account management experience, including analytical and creative problem-solving skills 

- Ability to interact in a professional manner and communicate with clients over calls

- Proven ability to lead successful campaigns

- Superior verbal and written skills with outstanding presentation ability

- High level of attention to detail and the ability to handle and prioritize multiple accounts

- High level of technical proficiency in Microsoft Office, specifically Excel and PowerPoint

- Come with experience of handling 6-7 direct reporters.

• Hands on Experience on OneStream or Hyperion Planning/Essbase Applications.
• Implementation experience including Building application, modules, writing Business rules is must
• Must have Vb.net scripting experience or Essbase Calculation expertise is mandatory
• Hyperion Planning & Essbase is plus
• Cloud experience is preferred (Azure, GCP)
• Hands on Experience with SQL Server and RDBMS systems.

Following are some of our key solution offerings · Risk Based IT Internal Audit · IT SOX 404 Controls Testing, Quality Assurance · IT Attestation (SOC1/SOC2/ISAE 3402, ISAE 3000 etc.) · Internal Financial Controls related to IT General Controls · IT General Controls as part of Financial Statements Audits · IT Risk & Control Self-Assessment · Business Systems Controls / IT Application Controls · Auditing Emerging Technologies such as Cloud, Intelligent Automation etc. Position: Associate Consultants/ Consultants/ Assistant Managers Location: Bengaluru .

Responsibilities

Industry Experience: · Plan and execute the day-to-day activities of IT audit engagements for clients, including system development, package implementation, SSAE 16 readiness assessments, and/or platform reviews within multiple industries · Evaluate the design and effectiveness of technology controls throughout the business cycle · Identify and communicate IT audit findings to senior management and clients · Help identify performance improvement opportunities for assigned clients Additional Responsibilities for Assistant Managers: · Supervise associates and interns on engagements · Serve as a liaison between financial services clients and upper management

Qualifications

· Engineering / MBAs with atleast 3 years of experience · Preference would be given to significant experience in relevant technical knowledge: (a) financial statement – IT Audits; (b) SSAE 18/ ISAE 3402 audits; (c) IT SOX engagements (d) Emerging Technology Risks

· Certified Information Systems Auditor (CISA), COBIT Foundation, ITIL Foundation, CISSP, CRISC would be an added advantage · Possesses extensive experience in at least two of the key solutions of IT Audit & Assurance · Prior experience in client facing / account management roles · Possess strong domain knowledge, understanding of IT processes supporting business and possible risks in operations of at least two industry sectors · Strong analytical and problem solving skills · Strong written and verbal communication skills · Ability to work well in teams · Ability to work under pressure – stringent deadlines and tough client conditions which may demand extended working hours · Willingness to travel within India or abroad for continuous long periods of time · Demonstrate integrity, values, principles, and work ethic and lead by example

Why 22by7?

Any role with us is a career building opportunity. At 22by7, the incumbent is the complete owner of any opportunity she or he creates.

The sales effort is backed-up by right process and people in place like- dedicated Solution Architect Team, Dedicated Post Sales Team (Tech Team), Marketing and other Support function in place.

Dedicated 24*7 support team

We not only resolve but ensure BCP and thus empower our client’s for enhanced productivity gain and realization of their Business Score Card.

Culture that has been voted as a Great Place to Work by the People of 22by7

Highly credible and competent Team Members

True work life integration and balance

Other benefits like Medical Insurance, Covid Care, and support structure over and above

About the role

Role-  Enterprise Sales Manager- New Business

Band- L3

Reporting to- Head Sales

Location-Bangalore

Role Type- Individual Contributor

No. of Vacancies-02

Job Profile

• Handling end-to-end sales
• Selling IT Infrastructure or IT Transformation Solution to Enterprise Accounts
• Selling across verticals Enterprise Accounts
• Working on GTM strategies and seeding 22by7 as a Solution Partner in Client Account
• Account Planning, Mapping, meeting the Decision Making Unit of the prospect or existing clients
• Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey
• Pitching the right solution with the help of Pre-Sales team members
• Cross-Selling and Up-Selling- Growing the Account
• Maintaining a healthy strong funnel on solution portfolio of 22by7
• Answering the RFI/RFP/PoC etc with the help of Pre-Sales team
• Managing the OEM, Disti eco system and leveraging it for getting leads/ pre-sales / closures
• Working on BOM and pricing
• Handling presentations, techno commercial negotiations and Closures
• Create Customer Experience Excellence through continuous follow-up and customer interaction
• Working with other cross-functional team like marketing for carrying out different client/vendor related activities
• Take Sales Accreditation on different product lines which helps for strong pitching

 Of the Solutions

Specification-

Education- Open- Any Diploma/Any Graduate/Any Post Graduate

Experience- 5 to 10 years, sales exposure in similar or related domain, must be in IT sales and market exposure is a must

Person Profile-

• Good verbal and written communication skills
• Good presentation and negotiation skills
• Good at engaging and managing relationship with CXO level
• Excellent at relationship building and managing it
• Who can sniff opportunities
• Good mental resilience
• Drive to win
• Go getter
• Loves to work in fast paced environment and who loves working with target
• Open to travel

Sales Competency Dictionary

Technical Competencies- These are the competencies which are core and directly related to the job.

1. Domain Knowledge & Expertise-

Market

 Product/Technology

Customer

Competition

Client

1. Communication Skill-

Opening a conversation

Listening and Understanding abilities

Assessment of buyer

Growing the conversation

Art of probing/ questioning

Establishing trust, credibility, relationship over a communication

360-degree communication

Closing the communication loop

Presentation skill

Written communication- e-mail, documentation etc.

1. Negotiation Skill-

Uncovering and delivering value, increasing the pie, creating win-win situations

Showing the value/worth

Finish it strong

1. Proactive

Planning & Methodical

Motives

Networking for new sales opportunities

Persuade

Follow-up

Opportunity Sniffer

Behavioral Competencies- These are the competencies which manifests into the obvious behavior demonstrated by a successful sales professional.

1. Achievement Motivation- The extent to which an individual is driven to succeed or can also be put as how important is for the individual to succeed in the given role.

Drive to Succeed

                                                                                Competitiveness

Achieving the goal

Sense of Achievement

Fear of Failure

Perseverance or Persuasiveness

Go getter

1. Emotional Stability/ Adaptability- The ability to adapt oneself to the environment and keep calm and focused even though an individual goes through tough challenges. The mental toughness to bounce back and hard.

Handling rejections

Mental resilience

Can take strong decision

Objection Handling

1. Emotional Intelligence- The ability to ‘Read people’

Able to empathize with people

Understands the emotions

Understands motivations that drives human behavior

1. Locuz of control- Every individual attributes the success or failure to intrinsic or extrinsic factors. That is the factors which is under his control or not under his control. Thus they become ‘Accountable for their actions’.

Accountability for their action

In-charge of their plans and action

Owning up their success or failures

Doers or Action oriented

Strong at execution

1. Organising Skills- The ability to extract information, interpret and plan.

Resourceful

Information collection

Logical interpretation- quickly and accurately

Planning and Prioritizing

Desired Exposure/Background- Candidates who have worked in similar SI set up, exposure to corporate sales, selling IT solution to end customer. Must have a fair understanding of the business solution offered by 22by7

The Role growth- Can grow to Team Lead

Business Impact- The role makes a valuable contribution in the growth of the business profit, revenue, market and customer engagement.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.
• Provide outstanding services and ensure customer satisfaction.