
Job Designation: Global Sales & Solutioning Trainee
šš«šØš š«šš¦: 24-Month Sales Excellence Program
ššš«š šš ššØš„š: Sales Development Representative (SDR)
ššØš«š¤ šš²š©š: Remote / Work from Home
šš”š¢šš: Night Shift (North America Time Zones)
šš„š¢š š¢šš¢š„š¢šš²: Recent Graduates (BBA, BSc, B.Com)
About the Program
ARDEM's 24-Month Sales Excellence Program is a structured, merit-based career path, not a traditional internship. You will progress from Global Sales Trainee to a high-impact Sales Development Representative (SDR) based entirely on performance, not tenure.
Promotion Criteria to SDR
Graduation to the SDR role is reserved for trainees who demonstrate exceptional performance in three key areas:
ā¢Ā Ā Ā Ā Ā Ā Ā Communication Mastery: Achieving certified "Telecom Clarity" with accent neutrality for North American C-suite engagement.
ā¢Ā Ā Ā Ā Ā Ā Ā Solution IQ: Ability to map complex client problems into automated workflow designs.
ā¢Ā Ā Ā Ā Ā Ā Ā Outreach Consistency: Meeting and exceeding research and engagement KPIs during the trainee phase
Key Responsibilities
Intelligent Prospecting
ā¢Ā Ā Ā Ā Ā Ā Ā Use tools like LinkedIn Sales Navigator and ZoomInfo to identify decision-makers in North American Finance and Logistics firms.
Omni-Channel Outreach
ā¢Ā Ā Ā Ā Ā Ā Ā Execute email, LinkedIn, and cold-call sequences to book discovery meetings for the US sales team.
Solution Architecting
ā¢Ā Ā Ā Ā Ā Ā Ā Collaborate with the engineering team to draft workflow diagrams showing how ARDEM's RPA (Robotic Process Automation) replaces manual data entry.
Proposal Management
ā¢Ā Ā Ā Ā Ā Ā Ā Draft Statements of Work (SOWs) and pricing models for prospective clients.
Market Analysis
ā¢Ā Ā Ā Ā Ā Ā Ā Track US outsourcing trends and deliver campaign "hooks" to the marketing team.
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Requirements
Education
ā¢Ā Ā Ā Ā Ā Ā Ā Recent Graduate: BBA, BSc, or B.Com (required).
Work Schedule
ā¢Ā Ā Ā Ā Ā Ā Ā Prior experience in a night shift role is required.
ā¢Ā Ā Ā Ā Ā Ā Ā Must be fully available and comfortable working night shifts aligned to North American (US/Canada) business hours on an ongoing basis.
Communication Skills
ā¢Ā Ā Ā Ā Ā Ā Ā Excellent written communication ā clear, professional, and error-free correspondence in English.
ā¢Ā Ā Ā Ā Ā Ā Ā Excellent verbal communication ā articulate, confident, and persuasive on calls and video meetings.
ā¢Ā Ā Ā Ā Ā Ā Ā Must demonstrate "Telecom Clarity": a neutral, professional tone clearly understood over digital communication lines.
Technical Setup (Work from Home)
ā¢Ā Ā Ā Ā Ā Ā Ā Internet: Minimum 100 Mbps dedicated broadband connection (stable and reliable).
ā¢Ā Ā Ā Ā Ā Ā Ā Laptop/Computer: Intel Core i5 processor (or higher-generation equivalent) with at least 8 GB RAM.
ā¢Ā Ā Ā Ā Ā Ā Ā Backup power or UPS preferred to avoid connectivity disruptions.
Mindset & Soft Skills
ā¢Ā Ā Ā Ā Ā Ā Ā High grit ā comfortable with rejection and persistent in follow-ups; understands that sales is a volume game.
ā¢Ā Ā Ā Ā Ā Ā Ā Self-motivated and disciplined in a remote, night-shift environment.
ā¢Ā Ā Ā Ā Ā Ā Ā Coachable and eager to learn BPO operations, automation, and international sales practices.
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About ARDEM Incorporated
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Required Skills: Program Management, Collaboration and Coordination, Analytical and Problem-Solving skills, Excellent cross-functional leadership experience, Strategic Planning & Execution, Leadership & Stakeholder Management
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Criteria:
ā Experience in Program Management / Strategic Planning / Demand Planning.
ā Must be from Tier-1 academic background (IIT, NIT, NSU preferred).
āĀ Need candidate from Ecommerce and Startup only.
ā Strong demand-planning and business acumen with the ability to identify growth and whitespace opportunities.
ā Candidate should have proven ability to build programs from 0ā1 (Scratch - End) and drive initiative execution.
ā Excellent stakeholder management & presentation skills, with strong proficiency in MS Excel.
ā Experience in forecasting & planning tools, and the ability to thrive in fast-paced, ambiguous environments.
ā Candidate must have Leadership ability to execute cross-functional projects, turning strategy into clear, measurable results.
ā Candidate having Founder's Office Experience will be an added advantage.
ā Candidate having OTA Channel's (Online Travel Agency) working experience will be considered a strong plus.
Ā
Description
About the Role
As aĀ Program Manager, you will driveĀ strategic, cross-functional initiativesĀ that improve how we plan, operate, and scale. Youāll leadĀ high-impact programsĀ that bringĀ structure, clarity, and momentumĀ to complex business problems, with a strong focus onĀ data-driven, scalable execution.
You will collaborate closely with teams acrossĀ Growth, Marketing, Operations, and TechĀ to align priorities, streamline processes, and ensure our systems evolve with the pace of the business.
Ā
Key Responsibilities
- Own and drive high-impact strategic programsĀ from ideation to execution, ensuring each initiative contributes to business growth.
- Break down complex, ambiguous problemsĀ into structured, actionable plans and lead execution across teams.
- Collaborate withĀ Product, Marketing, Sales, and OperationsĀ to align goals, remove bottlenecks, and deliver scalable outcomes.
- LeadĀ cross-functional project planning, development, and execution, translating strategy into measurable results.
- Partner withĀ Analytics and Business IntelligenceĀ teams to ensureĀ data-backed decision-making.
- Identify newĀ business improvement opportunitiesĀ and co-create strategies with leadership.
- TrackĀ key performance metrics, identify trends, and drive course-correction using real data.
- BringĀ clarity to chaosĀ by defining processes, streamlining operations, and ensuring team alignment.
- Create structuredĀ documentation, frameworks, and playbooksĀ to make initiatives repeatable and scalable.
Ā
What We Are Looking For
- Graduation from aĀ Tier 1 collegeĀ (IITs, IIMs, NITs, ISB, or equivalent).
- 3ā5 years of experienceĀ inĀ Program Management, Strategic Planning, Business Operations, or Demand Planning, preferably in high-growth environments.
- StrongĀ business acumenĀ and understanding of howĀ demand planning impacts growth, revenue, and customer experience.
- AĀ structured problem-solverĀ who can simplify complex challenges into scalable solutions.
- Exceptional stakeholder managementĀ and cross-functional collaboration skills.
- Solid understanding ofĀ forecasting processes, planning tools, and operational levers.
- Ability toĀ thrive in fast-paced, ambiguous startup environments.
Ā
What We Offer
- Opportunity toĀ shape how we scale and operateĀ at the next level.
- A chance to be at theĀ forefront of driving changeĀ in a fast-growing startup.
- AĀ collaborative, dynamic work environment.
- Competitive compensation and benefits.
Ā
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Job Summary:
We are seeking a skilled WordPress Developer with 2+ years of hands-on experience in developing and customizing WordPress websites. The ideal candidate should be proficient in theme customization, plugin integration, WooCommerce, and Shopify. This is a full-time, night-shift role (WFO) that requires strong problem-solving skills and attention to detail.
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QA AUTOMATION TESTER:
Ā
- Willing to contribute to Small or Large Project Teams
- Must be willing to start Immediately work from home permanent
- Good Communication Skills (English)
- Can Allocate working hours (Flexible) as per Projects Req.
- Must have Good Internet & Good Laptop/System
Job Description
Roles & Responsibilities
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Manage the team of engineers to architects, and deliver an impactful product with the best technical design.
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Insists best practices for software development and documentation, assure designs meet requirements, and deliver high-quality work on tight schedules.
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Manage departmental resources, staffing, and mentoring and enhance and maintain a best-in-class engineering team.
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Prepare technical requirements and design specifications from the functional requirements.
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Proactively report on the progress of development, quality, operations, and system performance to stakeholders.
Eligibility
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8+ years of experience in building, managing, and mentoring large-scale agile teams (preferably SaaS applications) as an Engineering Manager, specific to large-scale Web Applications.
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Solid track record for consistent delivery of high-quality products.
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Strong project management skills, ability to track multiple executions simultaneously without missing deadlines.
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Extensive experience in developing solutions using JavaScript/C#/Java/Ruby/Python and RDMS.
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Experience in designing RESTful or GraphQL APIs.
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Knowledge of coding standards, SOLID principles, and industry best practices.
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Experience with version control tools (Github/GitLab/Bitbucket).
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Knowledge of CI/CD and other DevOps practices is an added advantage.
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Experience in coordinating with cross-platform teams (Web, API, and Mobile Apps) is an added advantage.
Company Introduction
Creating detailed, comprehensive and well-structured test plans and test cases Estimating, prioritizing, planning and coordinating testing activities
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Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.
Responsibilities
Review requirements, specifications and technical design documents to provide timely and meaningful feedback Create detailed, comprehensive and well-structured test plans and test cases Estimate, prioritize, plan and coordinate testing activities Design, develop and execute automation scripts using open source tools Identify, record, document thoroughly and track bugs Perform thorough regression testing when bugs are resolved Develop and apply testing processes for new and existing products to meet client needs Liaise with internal teams (e.g. developers and product managers) to identify system requirements Monitor debugging process results Investigate the causes of non-conforming software and train users to implement solutions Track quality assurance metrics, like defect densities and open defect counts Stay up-to-date with new testing tools and test strategies Requirements
Proven work experience in software development Proven work experience in software quality assurance Strong knowledge of software QA methodologies, tools and processes Experience in writing clear, concise and comprehensive test plans and test cases Hands-on experience with both white box and black box testing Hands-on experience with automated testing tools Solid knowledge of SQL and scripting Experience working in an Agile/Scrum development process Experience with performance and/or security testing is a plus Degree not mandatory , More like good to have








